What 679 owners told NHTSA about the 2013 Chrysler Town And Country

MY 2013 CHRYSLER TOWN AND COUNTRY KEEP CUTTING OFF WHILE I WAS DRIVING EVEN ON THE HIGHWAY WHICH IS VERY DANGEROUS WITH 6 CHILDREN IN THE CAR. I TOOK IT TO THE DEALER TO DIAGNOSE THE PROBLEM NOTHING READ ON HIS MACHINE SO HE REFERRED ME TO CHRYSLER. I TOOK HAD IT TOWED TO CHRYSLER WHO SAID IT WAS THE STARTER AFTER MISDIAGNOSING MY CAR THEY TOLD ME IT WAS THE TOTALLY INTEGRATED POWER MODULE AND IT WOULD COST $1700 AFTER I ALREADY HAD TO PAY 548 FOR A NEW STARTER. I CHOSE TO HAVE MY CAR TOWED BACK HOME AS I COULD NOT AFFORD TO PAY THAT AMOUNT AND A CAR PAYMENT. AFTER FURTHER RESEARCH I DISCOVERED THIS TO BE A COMMON PROBLEM WITH CHRYSLER TOWN AND COUNTRY WHERE THEY HAVE SETTLED CLASS ACTION SUIT IN 2006 FOR THIS ISSUE CAUSING DEATHS IN CALIFORNIA AND IN 2012 IN SOUTH CAROLINA. THE TIPM(TOTALLY INTEGRATED POWER MODULE) HAS BEEN A COMMON PROBLEM IN THE CHRYSLER TOWN AND COUNTRY. MY CAR WAS IN MOTION SEVERAL TIMES AND CUT OFF AND THEN JUST WOULD NOT START. I HAD TO HAVE IT TOWED TO MY HOME AND THEN TO CHRYSLER IN LAWRENCEVILLE.

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2013 ENGINE SHUTS OFF WITHIN FIRST 7 MINUTES OF DRIVING. NO WARNING IT DOESN'T STALL AND RADIO GPS AND OTHER COMPONENTS STAY ON JUST ENGINE SHUTS OFF. THIS HAPPENS ABOUT 60% OF THE TIME. FIRST TIME WAS ON HIGHWAY AFTER DRIVING 5 MINUTES GOING 60 MPH SHUT OFF AND IT ACTUALLY TURNED ITSELF BACK OUT WITHOUT ME DOING ANYTHING. ANOTHER TIME WAS AFTER DRIVING 3 MINUTES AT A STOP SIGN STARTED TO GO AND CAR SHUT OFF AFTER 1/4 MILE I HAD TO PULL OVER TO RESTART. IT'S SHUT OFF DOZENS OF TIMES REGARDLESS OF SPEED OR LOCATION. 2ND TO LAST TIME IT HAPPENED I WAS GOING OVER RAILROAD TRACK AT ABOUT 15 MPH AND LAST TIME IT HAPPENED I WAS DRIVING ON HIGHWAY AT 70 MPH. ONCE IT HAPPENED IN MY DRIVEWAY, I THOUGH IDLING IT A WHILE BEFORE DRIVING WOULD HELP BUT IT SHUT OFF WHEN I ADJUSTED MY STEERING WHEEL AFTER IDLING FOR 7 MINS.

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TAKATA RECALL: THE HEATER RUNS ONE DAY AND STOP THE NEXT DAY AND THE AC ALSO WHEN THE WEATHER COLD THE WINDSHIELD WILL BECOME FOGGY, AND IT IS HARD TO KEEP DRIVING THE VEHICLE, WHICH COULD CAUSE ACCIDENT. THE TRANSMISSION SENSOR LIGHT KEEP COMING ON AND OFF ON CHECK ENGINE LIGHT.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES WITHIN A WEEK. THE VEHICLE WAS TAKEN TO DALLAS DODGE CHRYSLER JEEP RAM (11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238, (214) 327-9361) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.

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THE WIN MODULE ON THE IGNITION FAILS CAUSING THE CAR NOT TO START, APPEARS TO BE DEAD.

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I WAS DRIVING TODAY I LOST POWER TO THE RADIO AND TO THE DASH CLUSTER AND ALL THE WARING LIGHTS CAME ON THE WIPERS CAME ON AND YOU COULDN'T TURN THEM OFF AND THE VAN STAYED RUNNING BUT YOU DIDN'T KNOW HOW FAST YOU WERE GOING THEN EVERYTHING WOULD COME BACK ON NORMAL THEN IT WOULD GO CRAZY AGAIN IT'S IN THE DEALERSHIP NOW

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DRIVING HOME LAST NIGHT IN OUR 2013 CHRYSLER TOWN AND COUNTRY A TRANSMISSION ISSUE CAME UP OUT OF NOWHERE, WITH NO WARNING. THE VAN LOST ALL SPEED AND WAS UNABLE TO KEEP UP WITH TRAFFIC. IT WAS A DANGEROUS SITUATION THAT THANKFULLY AVOIDING ANY ACCIDENTS. THE VAN ONLY HAS 58,000 MILES. A CERTIFIED TECHNICIAN HAS LOOKED AT IT AND SAID IT WILL NEED A NEW TRANSMISSION DUE TO INTERNAL FAILURE OF THE PUMP AS THERE'S NO PUMP PRESSURE. HE MENTIONED THAT HE'S PERSONALLY SEEN SEVERAL OF THESE PROBLEMS WITH PREMATURE TRANSMISSION FAILURE DUE TO DESIGN FLAW; INCLUDING ONES LOW MILEAGE ONES LIKE OURS. I'VE SPOKEN WITH SEVERAL OTHER MECHANICS AND ALL HAVE SAID IT'S AN ISSUE SEEN TOO FREQUENTLY. I CALLED THE LOCAL DEALERSHIP (OLATHE DODGE CHRYSLER 15500 W 117TH STREET - OLATHE, KS 66062) WHERE THE VAN WAS PURCHASED FROM AND SPOKE WITH THE DEALERSHIP DIRECTOR TO SEE IF THEY COULD WORK WITH US TO CORRECT A KNOWN PROBLEM. ALL I WAS GIVEN WAS THE CHRYSLER 1-800 CUSTOMER SERVICE NUMBER. IT'S AN EXPENSIVE DESIGN FLAW BY CHRYSLER COSTING SEVERAL THOUSAND OF DOLLARS TO REPAIR.

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JANUARY 1ST IN OSHKOSH WISCONSIN WHILE PARKED IN DRIVEWAY I WARMED UP OUR 2013 CHRYSLER TOWN & COUNTRY FOR 15 MINUTES AND LOADED UP READY TO GO AND TURNED ON WIPERS AND QUICKLY NOTICED STUCK TO GLASS FROM ICE SO TURNED SWITCH OFF. BROKE LOOSE FROM GLASS AND RETRIED WIPERS AND POOF THEY DO NOT WORK. CHECKED ALL FUSES & RELAYS AND TESTED WIPER MOTOR ALONG WITH MULTI SWITCH ALL GOOD. HOOKED MY ANSUS FX4000 SCANNER TO LEARN I HAVE A TIPM MODULE PROBLEM. NEXT ISSUE AROUSE THREE WEEKS LATER NOW AUTOMATIC LIGHTS WENT OUT TRAVELING IN A SNOWSTORM IN EVENING & DECIDED TO FURTHER THIS ISSUE. I WILL INFORM YOU'S CHRYSLER IS USING ELECTRICAL SYSTEM THAT HAS MANY, MANY ACCESSORY AND OPTIONS ALL WORK ON A GROUND BASED ENERGIZING SYSTEM. ANOTHER WAY TO PUT THIS IS MOST ALL CONTROLS ARE POSITIVE ENERGIZED AT ALL TIMES AND BODY GROUND MODULE SENDS SIGNAL TO RELAYS THAT COMPLETE GROUND CIRCUITS. ANYONE WITH HALF A BRAIN WILL REALIZE THIS IS A DISASTER WAITING TO CATCH FIRE AT ANY GIVEN TIME OR PLACE AND REPEATEDLY FAIL. WHY IS IT INNOCENT WORKING PEOPLE NEED TO DIE AND GO BROKE FOR DEALERSHIPS KNOWINGLY IGNORE DISASTERS. CALL TIPM REBUILDERS IN CALIFORNIA TO EDUCATE YOUR STAFF IN RECALLING ALL SCRAP CHRYSLERS NIGHTMARE ELECTRICAL SYSTEM HAS CAUSED & DESTROYED GOOD WORKING PEOPLE'S POCKET BOOKS FOR $1200 A POP TO REPLACE TIPM MODULE. OH AND DEALERS ALSO TELL EVERYONE THAT REPROGRAMING IS NEEDED IN REPLACING TIPM MODULE WHICH IN FACT IS A ABSOLUTELY APPALLING LIE .I HOPE TO GOD SOMEONE WAKES UP AN DOES THE RIGHT THING.

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DRIVERS PASSIVE RESTRAINT HEAD REST EXPLODED ON IT'S OWN, CAR WAS SITTING IN A GARAGE OVER NIGHT AND NEXT MORNING HEAD REST HAD DEPLOYED. IT SEEMS THERE WAS A RECALL ON THE PROBLEM IN JUNE OF 2013. DEALERSHIP SAYS NO RECALL. COST $1000 TO FIX.

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VEHICLE SHUTS DOWN WITH NO ADVANCE WARNING! THERE ARE NO ERROR OR FAULT CODES STORED IN THE PCM. VERY DANGEROUS WHILE OPERATING ON THE HIGHWAY. THE VEHICLE IS TOTALLY DISABLED WHEN THIS OCCURS. THE CONDITION SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER PRODUCTS AS DESCRIBED ON THE INTERNET. SOMEONE (FED. GOVT.) SHOULD IMMEDIATELY LAUNCH AN INVESTIGATION INTO THIS SERIOUS AND/OR DEADLY SITUATION. THE VEHICLE HAS APPROXIMATELY 74000 MILES ON THE ODOMETER. SOMEONE PLEASE HELP! TODAY IT HAPPENED THREE TIMES.

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2013 CHRYSLER TOWN AND COUNTRY TOURING RANDOMLY SHUTS OFF WHILE DRIVING. IT'S HAPPENED 3 TIMES IN A PARKING LOT, 1 TIME IN MY DRIVEWAY IN REVERSE, AND ONE TIME ON THE HIGHWAY TRAVELING AT 55+ MPH. I LOSE POWER STEERING, POWER BRAKES, AND PROBABLY MORE. IF I PUT THE VEHICLE IN NEUTRAL AND TURN THE KEY IT HAS FIRED BACK UP.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR WOULD NOT REMAIN CLOSED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

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THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE DEPLOYED ON ITS OWN WHEN NO ONE WAS IN THE CAR.

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THE FRONT PASSENGER HEADREST POPPED OPEN, HITTING MY HEAD, WHILE WE WERE SITTING IN THE PARKED CAR (AT TACO BELL EATING). IT WILL NOT GO BACK IN PLACE. THE DEALERSHIP WANTS $800 TO REPLACE IT AND CHRYSLER CLAIMS THAT OTHER VIN FROM THAT YEAR HAVE RECALLS BUT NOT MINE?! THEY WILL NOT HELP REPLACE THE DEPLOYED HEADREST.

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WHILE DRIVING THE VAN, IT RANDOMLY STALLS AND EVERYTHING GOES DEAD ON THE CAR. THE IGNITION DOES NOT TURN OVER, IT JUST KEEPS CRANKING.AFTER A WHILE IT STARTS BACK UP AND THEN IT EVENTUALLY HAPPENS AGAIN. THIS HAPPENS AT HIGH SPEEDS AND LOW SPEED AND JUST LEAVES YOU STRANDED. NO DEALER KNOWS THE PROBLEM. IT IS VERY UNSAFE. IT HAPPENED TO MY FAMILY IN A HIGHWAY.

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ON SEPTEMBER 2018 WHILE DRIVING ON THE HIGHWAY MY 2013 CHRYSLER TOWN AND COUNTRY STARTED STALLING NOTICE THAT IT WAS LOSING POWER I BARELY MADE IT HOME WHEN I TRY TO OPEN SIDE DOORS NOTICE THAT NONE OF THE POWER SIDE DOORS WOULDN'T OPEN THEY WERE STUCK WE CAN'T OPEN THE DOORS AND ONCE WE TURNED OFF THE VAN IT WOULDN'T START WE THOUGHT IT WAS THE BATTERY SO WE GOT A NEW ONE, BUT THE BATTERY WASN'T THE PROBLEM. BECAUSE WHEN WE CONNECTED THE BATTERY IT TURNED ON BUT ONCE AGAIN WE SHUT DOWN THE ENGINE IT WOULDN'T START AGAIN... WE NOTICE IT STARTED MAKING A NOISE AND LOSING POWER AND THE ENGINE SHUT DOWN AND IT WOULDN'T START AGAIN SO WE DECIDED TO DISCONNECTING THE BATTERY SO WE CAN SEE IF IT WOULD TURN ON THE NEXT DAY AND IT BUT SO THAT IT WHAT WE HAVE TO DO EVERYTIME WE WOULD GO SOMEWHERE. BUT THAN WE STARTED HAVING PROBLEMS WITH THE TRANSMISSION IT STARTED FAILING SO NOW WE ARE ALSO HAVING TO DEAL WITH THE TRANSMISSION...ALL THIS IS DRIVING US CRAZY NEVER HAD PROBLEMS WITH MY OTHER 2 TO VAN'S THAT WE BOUGHT BEFORE, BUT THIS ONE IS A LEMON IF ITS NOT ONE THING IT'S ANOTHER LAST YEAR WE HAD PROBLEMS WITH THE ENGINE HAD TO TAKE IT IN TO THE DEALERSHIP AND NOW ALL THIS ELECTRICAL AND TRANSMISSION PROBLEMS I ACTUALLY DON'T KNOW WHAT TO DO....PLEASE HELP THAT IS MY ONLY VEHICLE TO GET TO WORK.

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DRIVING ON FREEWAY AT NIGHT # 2 LANE AT ABOUT 74 MPH ENGINE JUST SHUT OFF WAS ALMOST HIT BY 3 CARS. MADE IT TO SHOULDER ENGINE WOULD NOT RESTART ETC (ELECTRONIC THROTTLE CONTROL) LIGHT WAS ILLUMINATED. CALLED AAA TOW TRUCK DRIVER COULD NOT START VEHICLE . HAD VAN TOWED ABOUT 15 MILES. I RODE WITH TOW TRUCK. WHEN VAN WAS DROPPED OFF GOT INSIDE TO STAY WARM UNTIL MY RIDE ARRIVED. TRIED AGAIN TO START VAN WAS SUCCESSFUL BUT CHECK ENGINE LIGHT CAME ON. JUST BOUGHT THIS USED VAN FROM A HONDA DEALER IN COSTA MESA AS A USED CAR. IT HAS ABOUT 65,411 MILES. VERY, VERY DANGEROUS ALMOST GOT HIT 3 TIMES AS I MADE MY WAY OVER TO THE SHOULDER.

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED AND IDLING, A NOISE SIMILAR TO A GUNSHOT WAS HEARD. THE CONTACT REALIZED THAT THE REAR PASSENGER SIDE HEAD REST AIR BAG DEPLOYED. AFTERWARDS, THE PASSENGER SIDE SLIDING DOOR DID NOT LOCK AND ALL THE ELECTRICAL COMPONENTS, INCLUDING THE RADIO AND GPS MALFUNCTIONED. EVER SINCE JULY OF 2018, THE CONTACT MADE NUMEROUS ATTEMPTS TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER (BLACK CHRYSLER DODGE JEEP RAM, 831 SALISBURY RD, STATESVILLE, NC 28677). THE DEALER STATED THAT THE REPAIRS COULD NOT BE SCHEDULED UNLESS THE HEADQUARTERS AUTHORIZED THE DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,662.

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AIRBAG LIGHT IS ON ALWAYS

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MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AT SPEEDS UP TO 45 MILES PER HOUR. I LOSE ALL POWER INCLUDING STEERING AND I ASSUME AIR BAGS.

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2013 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO FAULTY TIPM. CONSUMER STATES THAT THE FAULTY TIPM MADE THE OIL PUMP GO BAD. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

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VAN STALLS WHILE MOVING ON CITY STREETS. DASH CLUSTER LIGHTS UP THEN SHUTS DOWN, LOSS OF POWER, STEERING, BRAKING. SOMETIME RESTARTS ON IT'S OWN WHILE STILL IN GEAR, IF COMING TO A COMPLETE STOP, MUST PUT IN PARK TO RESTART. THIS IS THE THIRD TIME REPORTING IT TO THE CHRYSLER DEALERSHIP WITH NO RESOLUTION. THIS PROBLEM HAS BEEN REPORTED TO NHTSA SEVERAL TIMES INVOLVING THE CHRYSLER TOWN AND COUNTRY. WHY HAS NHTSA NOT DEMANDER A RECALL...THESE VEHICLES ARE UNSAFE TO DRIVE!!!

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TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE CONTACT TOOK THE VEHICLE TO FREEHOLD JEEP & CHRYSLER (4304 ROUTE 9 SOUTH FREEHOLD, NJ 07728, (732)-780-2900) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 92,000. *TT CONSUMER STATED THE REPAIR ESTIMATE WAS AROUND $10,000 PLUS*JB

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BEGINNING IN AUGUST 2018, WHILE DRIVING, MY 2013 T+C WILL SIMPLY SHUT OFF. NO WARNINGS, NO LIGHTS, NO NOISES, NOTHING. THE VEHICLE SIMPLY SHUTS OFF. THIS HAS HAPPENED 6 TIMES OVER THE PAST 4 MONTHS. WHEN THIS HAPPENS, MY SPEED HAS BEEN ANYWHERE BETWEEN 5-35 MPH. IT HAPPENS CLOSER TO WHEN I FIRST START MY CAR AFTER SITTING OVERNIGHT OR FOR 8+ HOURS. ALSO HAPPENS WHEN I AM SLOWING DOWN. I WAS ABLE TO GET THE VEHICLE STARTED EACH TIME IT'S HAPPENED, BUT THIS IS EXTREMELY DANGEROUS AS I HAVE NO POWER IN THE CAR (NO STEERING, VERY LIMITED BRAKES, ETC). THIS ISSUE SEEMS TO BE A REGULAR OCCURRENCE WITH THIS VEHICLE. WHAT IS BEING DONE TO CORRECT THIS DANGEROUS ISSUE?

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TAKATA RECALL: MY CAR HAS BEEN DYING OVERNIGHT, EVEN WITH A BRAND NEW BATTERY. I TOOK IT TO A MECHANIC TO GET FIX AND THEY TOLD ME IT'S A COMPUTER PROBLEM THAT'S BEEN HAPPENING WITH ALL CHRYSLER VANS WITH A 3RD ROW SEAT THAT ARE 2014 AND OLDER. THEY CLAIMED IT'S A CENSOR THAT'S DRAINING THE BATTERY OVERNIGHT (THE CAR WENT THROUGH 3 BATTERY IN ONE MONTH). THEY ALSO SAID THAT ONLY CHRYSLER DEALERSHIP CAN FIX IT (USUALLY BY UPDATING THE SOFTWARE) BUT THEY CHARGE $150 AN HOUR FOR IT.

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