What 35 owners told NHTSA about the 2013 Chrysler 300c

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE WHEN SHIFTED INTO THE START POSITION. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS FOR OVER A YEAR. THE VEHICLE WAS TAKEN TO INDIAN TRAIL CHRYSLER JEEP DODGE (5501 W HWY, MONROE, NC) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL JANUARY OR FEBRUARY OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 18,644. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 11/15/17 *BF CONSUMER STATED PROBLEM STARTED AFTER AN OIL CHANGE ON 9/15/2016. THE CAR WOULD NOT CRANK ALOT. UPDATED 7/19/18*JB *TR

NHTSA ODI 11024850

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE DUE TO A NATIONAL BACK ORDER AND PROVIDE CASE NUMBER 32353856. THE CONTACT HAD NOT EXPERIENCED A FAILURE. TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11021725

PURCHASE THIS VEHICLE 11 MONTHS AGO AND 6 MONTHS INTO THE CAR THE FRONT SUSPENSION STARTED TO SHAKE REAL BAD, THEN A FEW MOTHS PAST THAT, THE TORQUE CONVERTER WENT OUT AND WAS REPLACED. KNOW THE ELECTRICAL SYSTEM WENT OUT.

NHTSA ODI 11021120

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO STEW HANSEN OF DES MOINES, IOWA WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND CAUSED THE BATTERY TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 102,101.

NHTSA ODI 11015206

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT OBSERVED SMOKE FROM THE HOOD OF THE VEHICLE. THE CONTACT CALLED FIELDS CHRYSLER (LOCATED ON 750 TOWNE CENTER BLVD, SANFORD, FL 32771), BUT NO APPOINTMENT WAS SCHEDULED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD HAVE SOMEONE CONTACT HER TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11013346

THE FRONT DASH IS A LEATHER STITCHED DASH THAT HAS STARTED TO IMPEACH ON THE FORWARD VISION THROUGH THE FRONT WINDSHIELD. IT IS ON THE FARTHEST FORWARD PART OF THE CAR AND STARTING TO SLOWLY GO UP FARTHER WITH TIME. THIS HAS HAPPENED OVER TIME WHILE TURNING DRIVING AND ALL ROAD CONDITIONS

NHTSA ODI 11012992

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT HAD TO CLIMB OUT OF THE FRONT PASSENGER SIDE WINDOW TO EXIT THE VEHICLE DUE TO THE LOSS OF POWER PREVENTING THE DOORS FROM UNLOCKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PALMER DODGE (LOCATED AT 11460 ALPHARETTA HWY ROSWELL, GA 37706 (770) 410-1111) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS DRAINED AND THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ODI 11012158

TL* THE CONTACT OWNS A 2013 CHRYSLER 300C. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. IN ADDITION, THERE WAS AN ABNORMAL ODOR COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO WEAVER BROTHERS MOTORS (LOCATED AT 2035 S WHEELER ST, JASPER, TX 75951) WHERE IT WAS DIAGNOSED THAT THE BATTERY AND ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/06/17*LJ *CN

NHTSA ODI 11011803

I JUST WANT YOU ALL KNOW THAT MY 2013 CHRYSLER 300 "ALTERNATOR" WAS BURNED IN THE SIDE STREET. WHY IS MY VEHICLE IS NOT COVERED MY THE ALTERNATOR RECALL THIS VERY DANGEROUS THAT CAN CAUSE A DEADLY ACCIDENT TO MY FAMILY. PLEASE TAKE A LOOK AT THIS PART RECALL.

NHTSA ODI 11010324

I OWN A 2013 CHRYSLER 300 C WITH THE 5.7 HEMI. I WAS PULLING OUT MY CAR OF THE GARAGE TO PARK IT IN FRONT OF MY HOUSE, WHEN I WAS PULLING IT OUT IT BEGAN TO MAKE HUMMING NOISES UNDER THE HOOD AND THE DASH WARNING LIGHTS BEGAN TO FLASH ABS,BATTERY SAVER ECT.I LOOKED UNDER THE HOOD AND THE ALTERNATOR WAS SMOKING, I RAN IN THE GARAGE AND GOT A BUCKET OF WATER AND POURED IT ON THE SMOKING ALTERNATOR. I TOOK IT TO THE SHOP AND THEY SAID THE ALTERNATOR SHORTED OUT AND DAMAGED THE BATTERY. I THINK CHRYSLER SHOULD RECALL ALL OF THESE ALTERNATORS IN THERE CARS, 300,CHALLENGER,CHARGERS,JEEPS..ECT.

NHTSA ODI 10994576