Home · 2013 Chevrolet Impala Eco Eassist · Complaints

What 270 owners told NHTSA about the 2013 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (270)Crash / fire / injury (16)Electronic Stability Control (esc) (108)Brakes (53)Electrical system (52)Steering (34)Transmission & drivetrain (33)Engine (30)Wheels (23)Speed control (20)Airbags (19)Suspension (17)

Newest first · 270 complaints · page 6 of 11

Mar 28, 2017Speed controlTraction Control System

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE TRACTION CONTROL ENGAGED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE SPEED CONTROL WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA ODI 10968887

Mar 28, 2017Electrical system

HARD POPPING IN THE DASHBOARD.... I KNOW 3 OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM.... IS THIS NOT MEANS FOR A RECALL.... JUST COST ME 1000 DOLLARS. WITH A WARRANTY SO WHY ISN'T THIS COVERED IN A BUMPER TO BUMPER WARRANTY?

NHTSA ODI 10969034

Mar 22, 2017SuspensionElectronic Stability Control (esc)Brakes

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

NHTSA ODI 10967890

Mar 14, 2017Electrical system

DASHBOARD INDICATOR SHOWS 88 MILES FUEL RANGE REMAINING. CAR RAN OUT OF GAS. FUEL RANGE INDICATOR KEPT INCREASING THE RANGE DURING THE LAST 20 MILES OF DRIVING. NO ALARM SOUNDED. CAR HAS LESS THAN 50,000 MILES ON IT. WE CAN NO LONGER TRUST THE FUEL RANGE INDICATOR.

NHTSA ODI 10965851

Feb 19, 2017Electronic Stability Control (esc)

THE VEHICLES TRACTION CONTROL LIGHT COMES ON WHEN MAKING SLOW LEFT TURNS AND THE VEHICLES FRONT WHEEL SEEMS TO LOCK UP IT ALMOST FEELS LIKE HAVING RUN OVER SOMETHING.IT SEEMS TO HAPPEN WHEN TURNING LEFT AFTER HAVING BEEN AT A STANDSTILL.THIS WAS THE SECOND OR THIRD TIME IT HAS HAPPENED IN TWO WEEKS.

NHTSA ODI 10955521

Feb 6, 2017Electronic Stability Control (esc)

WHEN MAKING LEFT TURNS THE ESC LIGHT FLASHES AND MAKES A GRINDING NOISE AND OR WARNINGS DISPLAY TO SERVICE BRAKE, STABILITY TRAK CONTROL.

NHTSA ODI 10949797

Feb 4, 2017Electronic Stability Control (esc)

WHEN MAKING A SHARP LEFT OR RIGHT TURN THE ONE WHEEL WOULD MAKE A POPPING OR GRINDING NOISE. HAD 37000 M7LES ON CAR. TOOK IT TO DEALER 3 TIMES BEFORE THE INSTRUMENT PANEL INDICATED TRACTION CONTROL PROBLEM. THEY REPLACD BOTH SPEED CONTROL HARNESSES. COST $750. TECH STATED I MAY GET MONEY BACK SHOULD THERE BE A RECALL. TO THIS DATE NO RECALL.

NHTSA ODI 10949573

Jan 15, 2017Electrical system

2013 CHEVROLET IMPALA: A WEEK AGO MY PASSENGER WINDOW (BACKSEAT) I ROLLED IT DOWN WITH THE DRIVER SIDE BUT COULD ONLY ROLL IT BACK UP WITH THE ORINGNAL DOOR ( RIGHT SIDE BACK DOOR) AND NOW MY BREAK LIGHTS STAY ON I HAVE TO UNPLUG BATTERY TO CUT EVERYTHING OFF BECAUSE IT WILL NOT GO OFF ANY OTHER WAY I TURNED CAR COMPLETELY OFF AND ALSO TURN LIGHTS OFF INSTEAD OF AUTO AND STILL THEY REMAIN ON

NHTSA ODI 10945362

Jan 11, 2017SteeringWheelsElectronic Stability Control (esc)

AFTER REVERSING, THEN WHEN ACCELERATING OUT TO MAKE A LEFT TURN, MY CAR MAKES A GRINDING NOISE, I CAN FEEL IT IN MY ACCELERATOR AND I LOSE POWER, MY TRACTION CONTROL LIGHT GOES ON, SOMETIMES MY BRAKE ASSIST, ABS, AND STABILTRAK LIGHTS COME ON TOO... IF I BACK OFF AND TRY AGAIN I CAN THEN ACCELERATE OUT AND PROCEED AS NORMAL, HAPPENS INTERMITTENTLY, HARD TO DUPLICATE, MAKES ME FEEL UNSAFE IF I NEED TO ACCELERATE OUT OF A TURN THEN I WILL NOT HAVE THE ABILITY TO DO SO. I WANT TO TAKE IT IN TO SEE IF IT NEEDS A REPAIR, BUT BY READING FORUMS, MANY MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE CHEVY IMPALA AND HAVE PAID HUNDREDS OF DOLLARS TO GET DIFFERENT THINGS FIXED, AND IT DOESN'T SOLVE THE ISSUE. STARTED 3 WEEKS AGO, AND HAS HAPPENED MANY TIME IN THAT 3 WEEKS. MY CAR HAS ABOUT 85,000 MILES ON IT. I USE TO LOVE MY IMPALA, NOW JUST WANT TO GET RID OF IT.

NHTSA ODI 10944287

Jan 6, 2017Electronic Stability Control (esc)

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A YEAR. THE FIRST TIME I WAS DRIVING AND THE CAR JUST SLOWED DOWN WITH SERVICE STABILITRAK POPPING UP ON THE DASH. TOOK IT TO THE DEALERSHIP AND HAD TO PAY 900 OUT OF POCKET TO FIX. NOW JUST HAPPENED AGAIN THIS MORNING JAN 6, 2017. CALLED CHEVROLET CORPORATE OFFICE AND THEY SAID THIS IS SOMETHING I WILL HAVE TO CONTINUE TO PAY FOR OUT OF POCKET. THIS NEEDS TO BE A RECALL. *TR

NHTSA ODI 10940100

Dec 26, 2016Electronic Stability Control (esc)Traction Control SystemBrakes

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

NHTSA ODI 10937477

Dec 9, 2016Wheels

"TAKATA RECALL" WHEN I TURN MY WHEEL TO THE LEFT AND PROCEED TO DRIVE . THE TRACTION CONTROL LIGHT COMES ON AND I HEAR A RUBBING NOISE. I HAVE HAD IT LOOKED AT AND THEY DON'T BELIEVE THE WHEEL HUB OR BEARINGS IS BAD. I HAVE NOTICED OTHER IMPALA OWNERS ARE HAVING THE SAME ISSUE. MY VEHICLE IS 78,000 MILES AND MY BUMPER TO BUMPER WARRANTY HAS EXPIRED. I FEEL THAT THIS SHOULD BE FIXED BY CHEVROLET BY A RECALL. ASAP I AM NEEDING TO DRIVE ACROSS THE COUNTRY OF ROUND TRIP MILES OF 4,000. VERY SCARED TO DRIVE MY CAR , AFRAID THAT IT IS THE BEARING AND WILL LOCK UP ON ME ON THE FREEWAY. PLEASE TAKE IMMEDIATE ATTENTION TO THIS PROBLEM. *TR

NHTSA ODI 10934075

Dec 3, 2016Electronic Stability Control (esc)

WHILE DRVING AT ANY SPEED THE STABILITY CONTROL SYSTEM ACTIVATED RESULTING IN REDUCED POWER, LEFT SIDE NOISE FROM WHEEL AND RUMBLING IN THE BRAKE PEDAL. TOOK IT TO MY LOCAL CHEVY SHOP AND PAID OVER 500 DOLLARS TO REPLACE "GYRO". COUPLE OF WEEKS LATER HAD THE SAME PROBLEM. RETURNED TO THE DEALERSHIP AND WAS TOLD THAT MY ALTERNATOR WAS BAD. HAD IT CHECKED OUT AND THE ALTERNATOR HAS NO PROBLEMS OR CODES WHEN IT WAS CHECKED. THE ONLY CODES THAT SHOWS POINT TO THE STABILITY CONTROL SYSTEM!!!. FUSTRATED WITH CHEVY DO TO LACK OF CONCERN. CONSIDERING THE LEMON LAW AS A MEANS OF FIXING THE PROBLEM. THIS IS MY LAST CHEVY PRODUCT!!!!!!

NHTSA ODI 10929759

Nov 30, 2016

TAKATA RECALL- FAULTY AC FLAP. CAUSES THE AC TO MAKE LOUD POPPING NOISE AND DRAINS ENERGY FROM THE BATTERY.

NHTSA ODI 10928725

Nov 21, 2016Speed controlElectronic Stability Control (esc)

BOUGHT MY 2013 IMPALA USED BUT AROUND 25000 MILES STARTED GETTING ISSUES WITH TURNING LEFT AND ACCELERATING. THE TRACTION CONTROL WILL ENGAGE AND CAUSE THE CAR TO HESITATE. BIG ISSUE WHEN TRYING TO CROSS IN FRONT OF ONCOMING TRAFFIC. HAD INTO THE DEALER MANY TIMES BUT THEY DO NOT SEEM TO KNOW WHAT THE ISSUE IS. TWICE I HAVE HAD ALL THE LIGHTS GO OFF AND POWER REDUCED WHILE ON THE INTERSTATE. THEY HAVE REPLACED THE COMPUTER TWICE FOR THAT ONE. THIS MIGHT BE MY LAST CHEVY. 3/36 WARRANTY IS A JOKE ANYMORE!

NHTSA ODI 10927232

Nov 17, 2016Electronic Stability Control (esc)

THE ABS TRACTION CONTROL, BRAKE ASSIST AND STABILITY CONTROL WARNING LIGHT COMING ON INTERMITTENTLY WHILE DRIVING & MAKING A LEFT TURN A GRINDING & SLIPPAGE NOISE CAN BE NOTICE(VERY UNSAFE TO DRIVE). HAD IT CHECKED AND CODE READING LEFT FRONT HUB, HAD BOTH HUBS REPLACED AND STILL HAVE PROBLEM! LOOKS LIKE MANY OWNERS HAVE THE SAME PROBLEM, SHOULD BE ON A RECALL!

NHTSA ODI 10926718

Nov 3, 2016Electronic Stability Control (esc)

12,000 MILES STABILITY CONTROL , AND ABS LIGHT CAME ON SERVICE REQUIRED. LIGHT STAYS ON 5-10 MINUTES GOES OUT RANDOMLY DEALERS BAFFLED FOR THE CAUSE, DEALER SAYS UNLESS THEY CAN DUPLICATE IT, WARNING LIGHT TO COME ON THEY CAN'T SERVICE. ,I WENT FOR AN OIL CHANGE AT MIDAS THEY CHECKED IT SAID IT WAS THE WHEEL BEARING SENSOR THAT GOVERNS THAT I REPLACE THE WHEEL BEARING , OKAY FOR A WHILE NOW BACK ON AGAIN IN LESS THAN A THOUSAND MILES. STABILITY CONTROL IS VERY VALUABLE FOR CARS NOWADAYS SO THIS IS DEFINITELY A SAFETY FACTOR IF STABILITY CONTROL IS LOST. REPORTS ON THE INTERNET OF PEOPLE REPLACING ALL THE WHEEL BEARINGS ON THE FRONT HUBS AND EVERYTHING AND STILL HAVING THE SAME PROBLEM SO THIS IS NOT AN ISOLATED INCIDENT. *TR

NHTSA ODI 10923967

Nov 3, 2016Electrical systemWheelsElectronic Stability Control (esc)Brakes

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT TURNS FROM A DEAD STOP. I HAVE GOTTEN BOTH HUBS REPLACED AND IT STILL IS HAPPENING. *TR

NHTSA ODI 10924041

Nov 2, 2016SuspensionElectrical system

WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.

NHTSA ODI 10923934

Oct 28, 2016SteeringWheelsElectronic Stability Control (esc)Traction Control System

THE ABS, TRACTION CONTROL, BRAKE ASSIST AND STABILITRAK WARNING LIGHTS COME ON INTERMITTENTLY WHILE DRIVING. A GRINDING NOISE CAN BE HEARD COMING FROM THE FRONT-LEFT WHEEL. THIS USUALLY OCCURS WHILE ACCELERATING FROM A DEAD STOP OR MAKING LEFT AND/OR RIGHT TURNS FROM A DEAD STOP. *TR

NHTSA ODI 10919951

Oct 25, 2016Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND MADE A GRINDING NOISE WHEN MAKING A TURN IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ALSO HEARD GRINDING NOISES WHEN THE VEHICLE WAS SHIFTED IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 81,205.

NHTSA ODI 10918784

Oct 25, 2016Wheels

MY CAR HAS BEEN MAKING A GRINDING NOISE WHEN BACKING UP OR TURNING LEFT. IT DOES IT ONCE IN A WHILE. WHEN ACCELERATED IT DOESN'T GO ANYWHERE THEN IT TAKES OFF.ALMOST CAUSED MY DAUGHTER TO HAVE A WRECK TODAY AND I'M NOT PLEASED. TOOK IT TO A FEW PLACES TO HAVE IT CHECKED AND IT WOULDN'T DO IT. AFTER TODAY, I AM NOT TO HAPPY WITH MY 2013 CHEVROLET IMPALA LTZ. SOMETHING NEEDS TO BE DONE ABOUT THIS CONTINUING PROBLEM WITH THESE CARS. IS IT GONNA TAKE SOMEONE TO DIE BEFORE CHEVROLET DOES SOMETHING ABOUT IT. MY DAUGHTER WAS TURNING INTO A BUSY INTERSECTION WHEN THIS HAPPENED.

NHTSA ODI 10918800

Oct 21, 2016Electronic Stability Control (esc)Traction Control System

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING THE VEHICLE AT ANY SPEED AND VEERING LEFT, THE TIRES SPUN AND THE INSTRUMENT PANEL DISPLAYED THE VEHICLE ICON AND "STABILITY TRACK SERVICE". THE VEHICLE WAS DRIVEN TO A MECHANIC, BUT WAS NOT DIAGNOSED. THE FAILURE RECURRED MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,700.

NHTSA ODI 10917927

Oct 11, 2016WheelsElectronic Stability Control (esc)Brakes

WHEN STARTING FROM A STANDSTILL, THE TRACTION CONTROL SYSTEM SEEMS TO KICK IN AND THE INDICATOR LIGHT COMES ON. INITIAL OCCURRENCES ONLY SEEMED TO HAPPEN WHEN TURNING LEFT FROM A STANDSTILL, BUT NOW IT IS OCCURRING WHEN TURNING EITHER DIRECTION FROM A STANDSTILL. THIS IS OCCURRING AT LOW SPEEDS ON BOTH DRY AND WET PAVEMENT WITH VERY LITTLE ACCELERATION (I.E., NO TIRE SLIPPAGE).

NHTSA ODI 10915307

Sep 29, 2016Steering

CAR WAS MAKING A SQUEAKING NOISE WHEN YOU TURNED THE WHEEL. TOOK IT IN TO DEALER. THEY SAID STEERING COLUMN WAS LEAKING AND COULD RESULT IN LOSS OF STEERING IF NOT REPAIRED. 1300.00 TO REPAIR. THIS IS A 3 YEAR OLD CAR WITH 44,000 MILES ON IT. WAS NOT COVERED UNDER WARRANTY. LOSING YOUR STEERING IS CERTAINLY A MAJOR SAFETY CONCERN.

NHTSA ODI 10910557

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Working with the data? Download all 270 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Impala Eco Eassist verdict →