What 270 owners told NHTSA about the 2013 Chevrolet Impala Eco Eassist

DAYS AFTER PURCHASING MY 2013 CHEVY IMPALA LTZ 2 YEARS AGO FROM FIRST CAR IN BAKERSFIELD I HAVE HAD NOTHING BUT PROBLEMS WITH IT. AS I WOULD DRIVE IT , IT STARTED TO AUTOMATICLY BRAKE ON ITS OWN AND LOSE TRACTION SPEED. BLOWS WHITE SMOKE ALL THE TIME IT IS RUNNING EVEN WHEN PARKED. I HAVE MAJOR PROBLEM WHEN DRIVING THE CAR SHAKES SLOT. I HAVE SPENT APPROXIMATELY $5000 IN REPAIRS AND NO IMPROVEMENT WHAT SO EVER!

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SHAKES AND FEELS AS THOUGH THE TIRE MAY COME OFF WHILE DRIVING. SHAKES WHEN YOU GO A CERTAIN SPEED AND SLOW DOWN. REPLACED TIRES AND HAD ALIGNMENT CHECK AND CAR STILL DOES THE SAME THING.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING HUB WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC AND THE HUB WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT PROVIDED.

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I WAS DRIVING DOWN THE ROAD WITH MY CHILD AND MY SERVICE STABILITRACT AND ABS LIGHT CAME ON AND WHEN I WENT TO TURN ALL U HEARD WAS A GRINDING NOISE AND THE WHEEL LIKE LOCKED UP AND WOULDN'T LET ME TURN UNTIL LIKE 5 SECONDS LATER ALMOST CAUSING ME AND MY KIDS TO GET HIT INTO A REALLY TERRIBLE WRECK WITH CARS COMING AT US AT 55 MPH

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2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FRONT END NOISE WHILE TRAVELING AT A LOW SPEED. *LD THE CONSUMER STATED THAT THE WHEEL BEARING WAS REPLACED, BUT THE FAILURE CONTINUED. *JS

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I HAVE A CHEVY IMPALA I BOUGHT IT A YEAR AGO JULY 2016 MY SERVICE TRACTION CONTROL LIGHT, SERVICE SABILITRAK , AND SERVICE BRAKE ASSIST KEEPS BLINKING ON AND OFF WHILE DRIVING MY BRAKES AUTOMATICALLY CONTRACTS AS IF MY CAR IS TRYING TO STOP ITSELF MAKING ME JERKS AND THE CAR JERKS REPORTED IT TO MY FINANCE COMPANY THAT FINANCE THE CAR AND THE COMPANY THAT I BOUGHT THE CAR FROM SO IT SHOULD BE ON RECORD THANK YOU FOR YOUR TIME. P.S MY CAR BRAKES CONTRACTS, JERKS WHEN I AM DRIVING ON THE STREET AND ON THE FREEWAY. MY CAR BRAKES CONTRACT WHEN I AM DRIVING IN MOTION AND WHEN I'M TURNING AFTER I COME FROM A COMPLETE STOP.

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ELECTRONIC STABILITY CONTROL/ BRAKE ASSIST AND ABS LIGHT COMES ON AT RANDOM TIMES. TOOK TO DEALER AND SAY NOTHING WRONG WITH IT HAD WHEEL BEARING REPLACED AND PROBLEM IS BACK. HAPPENS WHILE IN REVERSE

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THE TRACTION AND/OR SUSPENSION CAUSES THE CAR TO STALL WHEN TURNING. IT IS VERY DANGEROUS BECAUSE THE CAR DOES NOT MOVE AND COULD CAUSE THE DRIVER (AND PASSENGERS) TO BE IN AN ACCIDENT. ONCE THE CAR GETS IN MOTION, IT MOVES AT AN ACCELERATED SPEED TO CATCH UP TO WHAT THE NORMAL SPEED WOULD HAVE BEEN. THIS HAPPENS MAINLY ON CITY STREETS AS A RESULT OF TURNING. THERE HAVE ALSO BEEN TIMES THE CAR WAS UNABLE TO BE IN MOTION WHEN SIMPLY STOPPING AT A STOP SIGN AND DRIVING FORWARD.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE FRONT DRIVER'S SIDE WHEEL SEIZED, AND THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. WHILE TEST DRIVING THE VEHICLE, THE MECHANIC EXPERIENCED THE FAILURE. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL HUB ASSEMBLY, STABILIZER BAR, THE FRONT DRIVER AND PASSENGER SIDE TIE RODS, AND BRAKES SHOULD BE REPLACED TO MITIGATE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE ACCELERATING FROM A STOP POSITION, A GRINDING NOISE WAS HEARD AND THE VEHICLE JERKED. THE ABS, TRACTION CONTROL/STABILITRAK, AND BRAKE ASSIST WARNING INDICATORS ILLUMINATED. ALSO, A MESSAGE WARNING OF ICY CONDITIONS APPEARED, BUT THE WEATHER WAS SUNNY AND CLEAR. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED WITH BRAKE AND HUB BEARING FAILURE. THE BRAKES AND HUB BEARINGS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

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WHEN ACCELERATING FROM STOPPED POSITION, ESPECIALLY WHEN TURNING TO EITHER SIDE, EXPERIENCED A GRINDING NOISE, LOSS OF POWER, DIMMING LIGHTS, AND ABS LIGHT COMING ON. GRINDING NOISE COMES FROM LOWER ENGINE AREA IN FRONT OF VEHICLE. REPEATED OCCURRENCES ARE BECOMING MORE FREQUENT. NOT KNOWN WHAT THE PROBLEM IS, BUT APPEARS TO BE TIED TO ABS/ELECTRICAL SYSTEM. POSTINGS OF SIMILAR SITUATIONS HAVE APPEARED IN VARIOUS WEBSITES DEALING WITH FREQUENT PROBLEMS OF SPECIFIC VEHICLES. GM DEALER CHARGED ME DIAGNOSIS FEE, BUT FOUND NOTHING. GM DEALER SAID IN ORDER TO FIND THE PROBLEM I WOULD HAVE TO BRING CAR IN WHEN ABS LIGHT WAS ON. I AM CONCERNED THAT I AM DUE FOR A SIGNIFICANT FAILURE BEFORE DEALER FINDS THE PROBLEM, OR ACKNOWLEDGES SAME. ALTHOUGH I REFERENCE ONE DATE OF OCCURRENCE, THIS PROBLEM HAS BEEN HAPPENING FOR 6 MONTHS WITH INCREASING EVENTS AS OF LATE.

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I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.

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WHEN MAKING LEFT TURNS, THE CAR HESITATES, AND THERE IS A GRINDING NOISE, WHILE TURNING. THE PROBLEM IS HAPPENING MORE OFTEN.

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CONTROL ARM - L& R - O/A MAY 19, 2015 BACKING OUT OF MY DRIVEWAY AND TURNING STEERING WHEEL I HEARD A GRINDING NOISE; MADE A LEFT TURN HEARD IT AGAIN. I TOOK THE CAR TO THE PLACE WHERE I BOUGHT IT. TOLD THE SVC. MANAGER ABOUT THE PROBLEM; I DON'T KNOW IF ANYBODY TEST DROVE IT OR JUST LOOKED UNDER THE CAR; HE DIDN'T FIND ANY PROBLEMS. A MONTH LATER IT STARTED ACTING AGAIN WITH THE STRANGE NOISE; I TOOK IT TO A DIFFERENT 'CERTIFIED CHEV DEALER'. A TECH RODE WITH ME AND HEARD THE NOISE IMMEDIATELY; APPOINT WAS MADE IMMEDIATELY; SUPPOSEDLY REPAIRED...I DROVE IT ANOTHER MONTH. THEN THE SAME NOISE STARTED ON THE RIGHT SIDE; TOOK IT BACK TO THE SAME DEALER. ONCE AGAIN 'CONTROL ARM', SUPPOSEDLY REPAIRED ... WRONG !!!! NOW 8/04/15, TURNING THE WHEEL AGAIN, THE SAME GRINDING NOISE STARTED. I WANT TO TAKE IT BACK TO THE LAST SHOP BUT FIRST I WANT IN PUT FROM YOUR OFFICE. THE CAR HAS ONLY 14000 MILES ...UPDATED 08/20/15 *BF

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL, SERVICE BRAKES, ABS, AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURES OCCURRED SEVERAL TIMES. THE DEALER STATED THAT THE FRONT DRIVER SIDE WHEEL SENSOR WIRE HARNESS AND THE FRONT PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE PASSENGER SIDE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

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I PURCHASED A 2013 IMPALA IN NOVEMBER WITH 19,000 MILES ON IT. I NOTICED A BANG IN THE FRONT END WHEN BACKING OUT OF DRIVEWAY CUTTING TO THE RIGHT OR LEFT. THE DRIVERS TIRE IS WEARING UNEVEN BECAUSE THE ALIGNMENT IS OFF "BUT ONLY SLIGHTLY AND WITHIN SPECS". STEERING WHEEL SHAKES AT 45-50 MPH WITHOUT PULLING. GO OVER A BUMP AND FEEL A VIBRATION IN THE FLOOR UNDER MY FEET! IT HAS BEEN IN SEVERAL TIMES AND THEY HAVE DONE THE FOLLOWING: 1. TIGHTEN MOTOR MOUNT 2. HAD IT HALF A DAY TO REPLACE A BROKEN MOTOR MOUNT (SAME ONE THEY TIGHTENED TWO WEEKS EARLIER) 3. HAD IT ALL DAY TO "LISTEN FOR THE NOISE", HEARD IT AND ORDERED A STRUT SPACER 4. HAD IT HALF A DAY TO REPLACE STRUT SPACER, DID NOT STOP THE NOISE THEY HAVE HEARD THE NOISE 3 TIMES AND MADE SEVERAL ATTEMPTS TO CORRECT BUT WAS NOT SUCCESSFUL. I SUGGESTED THE RACK AND PINION BUT WAS TOLD GM WILL NOT PAY THEM TO EXPLORE MY FRONT END. SHOP SAYS WITHOUT HEARING THE NOISE ALL THE TIME WE WILL HAVE TO WAIT FOR A "CATASTROPHIC EVENT TO OCCUR". *TR

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TRACTION CONTROL WARNING LAMP ILLUMINATED AND THE SYSTEM ENGAGED CAUSING THE VEHICLE TO SWERVE. THE CONTACT MENTIONED THAT THERE WAS A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 37,780.

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