Home · 2013 Chevrolet Impala Eco Eassist · Complaints

What 270 owners told NHTSA about the 2013 Chevrolet Impala Eco Eassist

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (270)Crash / fire / injury (16)Electronic Stability Control (esc) (108)Brakes (53)Electrical system (52)Steering (34)Transmission & drivetrain (33)Engine (30)Wheels (23)Speed control (20)Airbags (19)Suspension (17)

Newest first · 270 complaints · page 4 of 11

Jun 1, 2018Electronic Stability Control (esc)

LAST YEAR I TOOK MY CAR TO CHEVY AND THEY TOLD ME THAT NOTHING WAS WRONG AND THAT THEY CAN NOT REPLICATE THE GRINDING NOISE OR SEE THE STABILITRAK LIGHT ON. A YEAR LATER AND IT IS GRINDING MORE AND THE STABILITRAK LIGHT STAYS ON. IS THERE A RECALL FOR THIS? I HAVE KEPT MY CAR UP ON TUNE UPS AND OIL CHANGES, BUT THIS STABILITRAK ISSUE IS GETTING MORE AND MORE ANNOYING EACH DAY AND THAT GRINDING NOISE DOES NOT SOUND GOOD AFTER I WAS TOLD IT WAS NOTHING TO WORRY ABOUT.

NHTSA ODI 11099131

May 25, 2018

2013 CHEVY IMPALA LTZ HAS TO MANY ISSUES WITH UNDER DASH DOOR AGIGATOR CENSORS 2TIMES ON THIS CAR AND NOW ABS AND TRACKSTABLIZER LIGHTS COMING ON AND IT MAKES A GRINDING NOISE WHEN TURNING THE WHEEL TO THE LEFT WAS DRIVING AND THE LIGHTS CAME AND CANT GET THEM TO GO OFF EVEN AFTER RESETTING THEM.

NHTSA ODI 11097995

May 23, 2018Electronic Stability Control (esc)

WHEN I BACK-UP I HEAR A GRINDING NOISE THEN THE ABS AND SERVICE STABILITRACE WARNING INDICATORS ILLUMINATES RED ON THE DASHBOARD; THIS IS THE SECOND TIME HAPPING TO THIS CAR THE FIRST THE DEALER REPAIRED THAT WAS ABOUT 30,000 MILES AGO REPLACED THE WHEEL BEARINGS, WORKED FOR A WHILE.

NHTSA ODI 11097648

May 23, 2018Electrical system

I HAVE A LOUD TICKING NOISE INSIDE THE DASH (PASSENGER SIDE) THAT STARTS WHEN THE A/C IS TURNED OFF. ALSO HAPPENS IF THE A/C IN THE ON POSITION WHEN THE VEHICLE IS TURNED OFF FOR QUITE SOMETIME. VERY ANNOYING AND SCARY.THIS HAPPENS WHILE DRIVING OR WHEN THE KEY IS NOT IN THE VEHICLE.

NHTSA ODI 11097702

May 11, 2018SteeringSuspensionElectronic Stability Control (esc)

I WAS DRIVING DOWN THE ROAD WITH MY CHILD AND MY SERVICE STABILITRACT AND ABS LIGHT CAME ON AND WHEN I WENT TO TURN ALL U HEARD WAS A GRINDING NOISE AND THE WHEEL LIKE LOCKED UP AND WOULDN'T LET ME TURN UNTIL LIKE 5 SECONDS LATER ALMOST CAUSING ME AND MY KIDS TO GET HIT INTO A REALLY TERRIBLE WRECK WITH CARS COMING AT US AT 55 MPH

NHTSA ODI 11093286

Apr 30, 2018SteeringBrakes

WHEN MAKING LOW SPEED LEFT HAND TURN SERVICE STABILITRACK AND SERVICE ABS WARNINGS COME ON, STEERING IS DIFFICULT AND A GRINDING NOISE IS HEARD. GRINDING STOPS WHEN STEERING WHEEL STRAIGHTENED THEN TURN CAN BE MADE AFTER SPEED IS BUILT UP.

NHTSA ODI 11091099

Apr 23, 2018Engine

VEHICLE IS 5 YEARS OLD AND ONLY 90,000 MILES AND THE ENGINE HAS DEVELOPED AN OIL LEAK ON THE RIGHT SIDE OF THE ENGINE. THE DEALER HAS ALWAY DONE THE OIL CHANGES ETC, AND NEVER MENTIONED IT. THIS IS A FIRE HAZARD AND NEEDS TO BE CORRECTED. I SEE FROM OTHERS THAT THIS IS COMMON ON THE 3.6 ENGINE NO MATTER WHAT VEHICLE IT IS IN.

NHTSA ODI 11089745

Apr 17, 2018Transmission & drivetrainEngineCrash

WAS DRIVING HOME ON THE INTERSTATE WITHIN NORMAL SPEED LIMIT. ALL OF A SUDDEN HIT SOMETHING RAN OVER SOMETHING AND THE CAR BEGIN TO LOSE OIL AND SHUT OFF. WHEN TOWED TO REPAIR SHOP WAS TOLD THE ENGINE HAD A DEFECT IN IT BC IT THREW A ROD AND RUINED THE ENGINE. THE REPAIR SHOP CONFIRMED I WAS NOT AT ANY FAULT BC THERE WAS PLENTY OF OIL AND ALL NEEDED MAINTENANCE WAS UPDATE. THE REPAIR SHOP CAN'T FIGURE OUT WHY THE ENGINE WOULD THROW A ROD AND DEEMED IT A DEFECT IN THE ENGINE. THE CAR WAS BOUGHT WITH 30K MILES AND NOW ITS 130K. NEVER HAD ANY PROBLEMS UNTIL THIS AND STATEFARM INSURANCE SAYS IT DOES NOT COVER THIS SITUATION. WILL BE SEEKING IF THE MANUFACTURER WILL REPLACE IT, BC IT HAPPENED NOT AT ANY FAULT OF MINE. IF ANYONE ELSE HAVE EXPERIENCED THIS PLEASE MAKE IT KNOWN FOR OTHER PPL AND STATE HOW YOU SOLVED IT. THKS

NHTSA ODI 11088534

Apr 5, 2018Electrical systemElectronic Stability Control (esc)Brakes

THE WIRE HARNESS THAT CONTROLS THE LEFT FRONT ABS AND STABILITRAK BROKE CAUSING THE ABS TO ENGAGE ON IT'S OWN WHILE DRIVING ON THE HIGHWAY. AFTER READING ONLINE IT IS APPARENT THAT THIS IS A COMMON PROBLEM WITH THE IMPALA THAT EVEN HAS A TSB FOR THE PROBLEM. THIS IS A EXTREMELY DANGEROUS ISSUE THAT SHOULD BE RECALLED. I HAVE ATTACHED A PICTURE OF THE BROKEN HARNESS ALONG WITH THE $272.94 BILL FOR HAVING THE DEALER REPAIR IT.

NHTSA ODI 11083421

Mar 27, 2018Electrical system

MY REAR DEFROST STOPPED WORKING ONE DAY SO I INSPECTED THE HARNESS FOR REAR DEFROST AND I NOTICED IT WAS BURNT UP AND MELTED AND I AM NOT THE ONLY ONE WHO HAS EXPERIRNCED THIS ISSUE. LOTS OF OTHER IMPALA OWNERS HAVE THE SAME PROBLEM. I CSLLED THE DEALER AND ASKED IF THIS WAS A RECALL AND THEY SAID NO THIS IS A SAFTEY HAZARD TO ME AND PLENTY OF OTHER MOTORISTS.

NHTSA ODI 11081430

Feb 17, 2018Electronic Stability Control (esc)

DID COME ON UNTIL I STARTED PUTTING MILES ON IT NOW THE ABS TRACKING CONTROL LIGHT STABILITY LIGHT WON'T. GO OFF

NHTSA ODI 11073424

Jan 18, 2018SuspensionElectronic Stability Control (esc)Traction Control SystemBrakes

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FRONT END NOISE WHILE TRAVELING AT A LOW SPEED. *LD THE CONSUMER STATED THAT THE WHEEL BEARING WAS REPLACED, BUT THE FAILURE CONTINUED. *JS

NHTSA ODI 11029569

Jan 5, 2018Electrical system

IGNITION STICKS IN THE 'START' POSITION & HAS TO MANUALLY BE TURNED TO THE 'RUN' POSITION. NEW IGNITION HAD TO BE INSTALLED.

NHTSA ODI 11060747

Dec 29, 2017SteeringElectronic Stability Control (esc)

STABILITRACK AND TRACTION CONTROL WILL RANDOMLY FAIL WHILE BACKING AND DRIVING. ESPECIALLY WITH RIGHT HAND STEERING INPUT. MANY TIMES WHILE DRIVING AND TURING RIGHT, STANILITRACK AND TRACTION CONTROL WILL ALERT FAILURE AND THE INPUT FROM THE ACCELERATOR WILL CEASE CAUSING SLOW TIRING LEADING TO NEAR MISS TRAFFIC COLLISIONS. CHEVY CAN NOT FIND PROBLEM AND NUMEROUS ONLINE REPORTS OF THE SAME ISSUE. ON GOING ISSUE.

NHTSA ODI 11057357

Dec 28, 2017Transmission & drivetrainEngine

CAR WAS HARD SHIFTING ALWAYS WAS GETTING TO HIGH WAY SPEED LOST POWER ON ENGINE WARNING CODE CAME ON HAS ONLY LOWER 3 GEARS FORWARD NO REVERSE NOW, CHEVY WANTS ME TO PAY 3660 THEM PAY 1600 AND CALL IT A WARRENTY ,HAS LOT LEFT ON MILEAGE SHORT 5MONTHS ON WARRENTY BEING OUT NOT RIGHT THEY WANT OLD TRANSMISSION ALSO TO COVER THEIR SCREW UP

NHTSA ODI 11057136

Nov 19, 2017Transmission & drivetrainSpeed controlEngine

WAS DRIVING THEN ALL OF A SUDDEN THE CAR STOPPED ACCELERATING. I WAS GETTING THE FOLLOWING WARNINGS: SERVICE TRACTION CONTROL, TRACK STABILITY, AND ENGINE POWER REDUCED.

NHTSA ODI 11047339

Nov 17, 2017Fuel system

CAR STOPPED RUNNING AT INTERSTATE SPEED (70MPH) WITHOUT WARNING. GAS GAUGE SHOWS 1/4 TANK OF FUEL LEFT. THE CAR HAS ALSO DONE THE SAME THING ON A CITY STREET WITH 1/8 TANK OF FUEL LEFT.

NHTSA ODI 11046913

Nov 14, 2017SuspensionElectronic Stability Control (esc)Brakes

I HAVE A CHEVY IMPALA I BOUGHT IT A YEAR AGO JULY 2016 MY SERVICE TRACTION CONTROL LIGHT, SERVICE SABILITRAK , AND SERVICE BRAKE ASSIST KEEPS BLINKING ON AND OFF WHILE DRIVING MY BRAKES AUTOMATICALLY CONTRACTS AS IF MY CAR IS TRYING TO STOP ITSELF MAKING ME JERKS AND THE CAR JERKS REPORTED IT TO MY FINANCE COMPANY THAT FINANCE THE CAR AND THE COMPANY THAT I BOUGHT THE CAR FROM SO IT SHOULD BE ON RECORD THANK YOU FOR YOUR TIME. P.S MY CAR BRAKES CONTRACTS, JERKS WHEN I AM DRIVING ON THE STREET AND ON THE FREEWAY. MY CAR BRAKES CONTRACT WHEN I AM DRIVING IN MOTION AND WHEN I'M TURNING AFTER I COME FROM A COMPLETE STOP.

NHTSA ODI 11046097

Nov 11, 2017Electronic Stability Control (esc)

2013 CHEVY IMPALA HAS STABILITY CONTROL AND TRACTION CONTROL COME ON ALONG WITH ENGINE LIGHT.THE CAR HAS 20,152 MILES ON IT AND THIS JUST STARTED WHEN IT GOT COLD BUT HAPPENS REGULARLY NOW.I STARTED WARMING UP THE CAR AND THOUGHT THAT FIXED THE PROBLEM BUT IT HAPPENED ON A LEFT TURN AFTER TWO HOURS OF DRIVING WITHOUT INCIDENT UNTIL THE LEFT TURN.

NHTSA ODI 11045287

Oct 29, 2017Airbags

TAKATA RECALL

NHTSA ODI 11040987

Sep 27, 2017Electrical systemSpeed controlElectronic Stability Control (esc)

AT ROUGHLY 26,000 MILES MY ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME ON. I TOOK MY CAR TO DEALERSHIP TO REPAIR IGNITION RECALL, THEY REPLACED THE ABS WIRE HARNESS AND CORRECTED THE THE PROBLEM. AT ROUGHLY 56,000 AND 86,000 THE ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME BACK ON. I AM CARRYING MY CAR BACK INTO THE DEALERSHIP AGAIN TOMORROW FOR THE 3RD TIME FOR THE SAME ISSUE. MY CAR IS NOW DECELERATING ON ITS OWN AND THE WHEELS ARE ABRUPTLY LOCKING. THE CAR IS MOVING DURING ALL OF THESE INCIDENTS. MY CAR HAS BEGUN FLASHING ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS AND ABRUPTLY DECELERATING ON ITS OWN AT 60/75 MILES PER HOUR.

NHTSA ODI 11030253

Sep 20, 2017Fuel system

THE FLOATING GAS GAUGE DOESN'T PROPERLY READ THE GAS LEVELS, EVEN AFTER REPLACING THE FUEL PUMP SYSTEM AND HOUSING. ONE MINUTE MY GAUGE SAYS I HAVE 120 MILES WORTH OF GAS WHEN I CUT THE CAR OFF. THE NEXT MORNING WHEN I GET IN THE CAR TO LEAVE, MY GAS GAUGE SHOWS 109 MILES THEN IT MIGHT JUMP DOWN TO 99. I CAN NEVER TELL HOW MUCH GAS I HAVE. THE ACTUATORS GO BAD IN EVERY MODEL, I'VE HAD A 2005, 2010 AND 2013 ALL OF WHICH ENCOUNTERED PROBLEMS WITH THE ACTUATORS GOING BAD DURING THE SUMMER MONTHS. WHEN YOU REPLACE ONE ACTUATOR, IT'S NOT LONG BEFORE IT GOES OUT AGAIN AND YOU NEED A NEW ONE.

NHTSA ODI 11024628

Sep 17, 2017Electronic Stability Control (esc)

MY 2013 CHEVROLET IMPALA HAD 28, 000 MILES WHEN IT BEGAN MAKING LOW TONE GRINDING NOISES WHEN TURNING LEFT FROM A STOP OR AT LOWER SPEEDS. THIS HAS HAPPENED IN REVERSE GEAR A FEW TIMES AS WELL. THE LOW PITCH GRINDING SOUND HAS OCCURRED WHILE MAKING A SLOW RIGHT HAND TURNS A FEW TIMES. THE GRINDING NOISE OCCURS ON BOTH DRY AND WET PAVEMENT. FREQUENTLY A REDUCTION IN FORWARD POWER OCCURS. INTERMITTENT WARNING LIGHTS AND MESSAGES OCCUR INTERMITTENTLY: STABILITY TACK NEEDS SERVICED, SERVICE TRACTION CONTROL, AND RED ABS LIGHT COMES ON. WHEN DRIVING IN BUMPY AREAS THE RED ABS LIGHT COMES ON. WHEN TAKING OFF ON AN UP HILL GRADE TRACTION CONTROL RUMBLES AND THEN I HAVE A REDUCTION IN POWER AS I TRY TO ACCELERATE MAKING MY FORWARD MOTION SLOWER THAN ANTICIPATED AND PLACING ME IN DANGER. MECHANIC USED AN ANALYZER AND SAID IT WAS MY LEFT WHEEL SENSOR. HE REPLACED THE HUB. MY PROBLEM BEGAN AGAIN LESS THAN 15 MINUTES AFTER DRIVING OUT OF THE REPAIR SHOP. NONE OF THIS OCCURS WHEN I MANUALLY TURN OFF THE STABILITY CONTROL WHEN I FIRST START THE CAR.(THE BUTTON ON THE LEFT HAND SIDE OF THE DASHBOARD THAT HAS A DRAWING OF THE CAR AND SQUIGGLY LINES) VERY DANGEROUS, ANNOYING AND COSTLY SITUATION. RECALL NECESSARY!!!!!

NHTSA ODI 11023838

Aug 23, 2017Transmission & drivetrain

WHEN DRIVING AT LOW SPEEDS (EG 20MPH) AND THEN RE-APPLYING GAS PEDAL TO ACCELERATE THERE IS A LARGE JUMP/KICK FROM WHAT SEEMS TO BE THE LOCK UP O F TRANSMISSION AND ENGINE. ALSO THE POWERTRAIN DOESNT FEEL SMOOTH WHEN DRIVING AT HIGHWAY SPEEDS. IT SEEMS AS THOUGH SOMETHING IS LOOSE OR NOT ROTATING ON THE CORRECT AXIS. I HAVE TAKEN CAR TO DEALER AND MECHANICS ABOUT 7 TIMES THIS YEAR ALL TO NO AVAIL. THE VIBRATIONS AND UNSMOOTHNESS AREN'T EXPERIENCED IN COMPETITOR CARS THAT I HAVE DRIVEN. THIS HAS OCCURED OVER THE COURSE OF 7 MONTHS.

NHTSA ODI 11019061

Aug 17, 2017Traction Control System

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.

NHTSA ODI 11016002

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Working with the data? Download all 270 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Chevrolet Impala Eco Eassist verdict →