What 270 owners told NHTSA about the 2013 Chevrolet Impala Eco Eassist

I PURCHASED MY VEHICLE ON MARCH 23 2019 .I HAVE MADE SEVERAL REPAIRS TO CAR BUT THE PROBLEM PERSISTS . IF I'M AT A STOP AND I PROCEED TO DRIVE AND MAKE A LEFT MY CAR WILL MAKE A GRINDING NOISE AND THE TRACTION CONTROL LIGHT WILL FLASH IT MAKES IT DANGEROUS TO JOIN TRAFFIC SAFELY . I LOOKED ONLINE AND SEVERAL PEOPLE HAVE THE SAME EXACT ISSUE WITH THEIR VEHICLES . SERVICE TRACTION CONTROL. SERVICE STABILITRAK SERVICE BRAKE ASSIST WILL GO ON WHEN I TRY TO MAKE A U TURN . . IVE REPLACED LEFT DRIVER SIDE WHEEL HUB WITH ABS SENSOR REPLACED TPMS AND HAD ALIGNMENT DONE . I FELT THE TEA ADMISSION IS BEING AFFECTED BY THIS ISSUE . SO I HAD IT SERVICED AS WELL . I FEEL CHEVY SHOULD DO A RECALL IMMEDIATELY.

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WHILE DRIVING AT 45 MILES AN HOUR ON A HIGHWAY ALL SIDE AIR BAGS DEPLOYED WITH NO COLLISION.

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WHEN I TURN MY CAR ON THE ABS LIGHT STAYS ON, DRIVING STABILITY LIGHT STAYS ON, AND THE EMERGENCY BRAKE LIGHT STAYS ON EVEN IF I HAVE IT DISENGAGED.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE EXITING A PARKING SPACE, THE VEHICLE MADE A POPPING NOISE WITHOUT WARNING. THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

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SERVICE STABILITY TRACK LIGHT TURNS ON AND OFF. CAR WILL LOSE SOME SPEED WHILE DRIVING FOR A SECOND, LIKE THE ABS KICKS ON WHEN IT ISN'T SUPPOSED TO. HAD HAPPENED WHILE DRIVING 50 MPH ON THE HIGHWAY, CAR WILL LOSE SOME SPEED WHILE THE LIGHT INDICATING ABS HAS ACTIVATED FOR SOME REASON.

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TRACTION CONTROL APPLIES RANDOM BREAKING WHILE TURNING ON RESIDENTIAL STREETS

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LUPIENT CHEVROLET (1601 SOUTHTOWN DR, BLOOMINGTON, MN) FOR ROUTINE MAINTENANCE. THE MECHANIC DISCOVERED THAT THE STEERING GEAR WAS LEAKING FLUID. THE STEERING GEAR WAS REPLACED. THE CONTACT INDICATED THAT THE SAME FAILURE WAS PREVIOUSLY DISCOVERED THIS YEAR WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,080. *TT CONSUMER STATED HE HAD A 27 INSPECTION COMPLETED AND DEALER STATED THERE WAS A SMALL LEAK WITH A MILAGE OF 33,393. STEERING GEAR WAS REPLACED AT 20,080 MILES AND AGAIN AT 13,893 MILES. CONSUMER FEELS THERE IS A DESIGN OR MANUFACTURING ISSUE.*JB

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TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING 60 MPH ON THE HIGHWAY, THE PRECEDING VEHICLE CRASHED INTO AN ITEM ON THE ROAD. AS A RESULT, THE CONTACT REAR ENDED THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE RIGHT ARM. A PASSENGER ALSO RECEIVED MINOR INJURIES TO THE NOSE. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED, BUT NO FIRE WAS PRESENT. THE VEHICLE WAS TOTALED AND TOWED BY THE POLICE DEPARTMENT TO A SALVAGE LOT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 110,000.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE "SERVICE STABILITRACK" MESSAGE DISPLAYED ON THE MESSAGE CENTER. THE VEHICLE LOST ACCELERATION, THE RPMS INCREASED, AND THE VEHICLE SURGED FORWARD. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY EIGHT MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

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I WAS IN MOTION ON A 50 MPH STATE ROAD, WHEN ALL OF A SUDDEN MY DASH STARTED DINGING AND WHEN I LOOKED DOWN IT STATED "SERVICE STABILITRAC" , AND "ENGINE POWER REDUCED". MY CAR SUDDENLY WENT DOWN TO ABOUT 40 MPH AND WOULD NOT GO ANY FASTER. IT APPEARS CHEVY HAS HAD RECALLS FOR THIS ISSUE, BUT NOT FOR MY MODEL YEAR.

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SINCE I PURCHASE THE CAR DECEMBER 2016, I HAVE HAD AN ISSUE WITH THE FRONT DRIVER WHEEL WELL. FROM A TIRE ROD, CV AXLE, WHEEL HUB, AND THE STABILITRAK OFF LIGHT. TODAY, I GET AN ENGINE LIGHT AND MY CAR SLOWED DOWN DRASTICALLY. NOW I HAVE A CHECK ENGINE LIGHT, SERVICE STABILITRAK, ENGINE POWER REDUCE, STABILITRAK OFF AND TRACTION OFF!

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BLEND DOOR ACTUATORS FAIL TO OPERATE CORRECTLY WHILE DRIVING VEHICLE ON THE HIGHWAY CHANGING CABIN TEMPERATURE DRASTICALLY LOSING VISIBILITY OF FOGGED UP WINDSHIELD AND CRASH OCCURS.

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"TAKATA RECALL" MY VEHICLE IGNITION SWITCH HAS WENT OUT AND MY " SERVICE AIR BAG " LIGHT HAS CAME ON AS WELL. I SEARCHED MY VIN NUMBER ON THIS SITE AND "0 RECALLS" SHOWS UP AS A RESULT. HOWEVER ITS HARD TO BELIEVE THAT THE EXACT SAME PROBLEMS THAT WAS ONCE RECALLED ARE BOTH IN TACT ON MY VEHICLE. IN ADDITION TO, I RECENTLY SEARCHED "IGNITION SWITCH RECALL" ON THE RECALL LIST AND "CHEVY IMPALA 2013 " CAME UP AS RESULT AND THAT IS CURRENTLY THE VEHICLE IM DRIVING AND THAT IS THE PROBLEM IM HAVING. I REACHED OUT THE DEALERSHIP AND THEY INFORMED SAID MY VEHICLE ISN'T LISTED FOR RECALLS HOWEVER LIKE STATED BEFORE I HAVE THAT SAME VEHICLE WITH THE SAME PROBLEM AND NOTHING CAN BE DONE. TO ADD MORE INFORMATION DEALERSHIP EVEN INFORMED THAT THE RECALL HAS EXPIRED BUT THE PROBLEM HAD JUST BEGUN.

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PASSENGER SIDE LOW BEAM HEADLIGHTS GOES OUT EVERY TWO WEEKS. I HAVE HAD EVERYTHING DONE STILL STOP WORKING. ALSO ABS SYSTEM CONTINUES TO LIGHT UP AND BRAKES ACT UP .

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THE AIR CONTROL KNOB MAKES A TICKING SOUND. IT DOES WHEN YOU OPEN THE CAR DOOR OPENS, IF THE WIND SHIFTS, OR WHEN YOU ARE ADJUSTING THE TEMPERATURE IN THE CARR

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WAS TRAVELING ALONG AND I THINK I HAD JUST COMPLETED A LEFT HAND TURN WHEN THE CAR DINGED. I LOOKED AT THE DASH AND THREE MESSAGES POPPED UP, "SERVICE STABILITRAK", "SERVICE BRAKE ASSIST", "SERVICE TRACTION CONTROL" AND THE ABS LIGHT COMES ON AND THE TRACTION OFF LIGHT SHOWS UP. HAPPENS QUITE FREQUENTLY HAVE HAD IT FIXED AT LEAST ONCE ON THIS VEHICLE AND ALSO ON MY 2012 IMPALA BEFORE IT WAS TOTALED.

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WHILE DRIVING AND USUALLY MAKING HARD TURN AND BRAKING THE SERVICE STABILITRAK, TRACTION CONTROL, BRAKE ASSIST MESSAGES APPEAR ALL AT THE SAME TIME AND THE ABS LIGHT TURNED ON. HAD DIAGNOSTICS CHECKED ON IT AND FOUND CODE FOR FRONT RIGHT WHEEL BEARING AND POSSIBLE ABS SENSOR. HAD THE WHEEL BEARING AND HUB ASSEMBLY REPLACED BY PROFESSIONAL AUTO REPAIR SHOP. DROVE HOME AND AS RETURNING HOME, MADE LEFT TURN AND BRAKED AND FELT THE BRAKES SLIGHTLY LOCK UP. HIT GAS AND ALL LIGHTS AND MESSAGES REAPPEARED. SERVICED AT 87,000 MILES.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 40 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. IN ADDITION, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT HE HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO CONTINUE DRIVING AT A LOW SPEED TO HIS RESIDENCE. THE CONTACT CALLED ALAMO CITY CHEVROLET AT (210) 987-2134 (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

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THERE IS A RUBBING NOISE ON THE FRONT DRIVERS SIDE EVERY TIME I MAKE A LEFT TURN.

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IN 2016 I WAS DRIVING TO WORK WHEN THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, ABS LIGHT, SERVICE STABILITRACK LIGHT AND SERVICE BRAKE ASSIST LIGHT CAME ON ALL AT THE SAME TIME. I TOOK IT TO CHEVY DEALER AND THEY CLAIMED MY CAR WAS MISFIRING, ALONG WITH THE LEFT WHEEL HUB, AND A TUNE UP. LONG STORY SHORT, IN THREE MONTHS I SPENT ABOUT $3000 ON SOMETHING THAT IS CONTINUING TO HAPPEN. BUT THE DIFFERENCE IS NOW IT FEELS LIKE MY BRAKES SLIP WHEN THE LIGHTS COME ON. AND THEY COME ON AND OFF AND ON AND OFF..I COULD JUST HAVE TURNED THE CAR ON AND THE LIGHTS ARE DINGING. I TRIED TO SEE IF GENERAL MOTORS WILL HELP ME, AND OF COURSE THEY CANNOT DO ANYTHING. AS I READ THROUGH ALL OF THESE COMPLAINTS, IT MAKES ME FEEL LESS CRAZY SINCE EVERY TIME I TAKE IT TO A SHOP THE DIAGNOSTIC MACHINE DOESN'T PICK UP ANY CODES. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. AND GENERAL MOTORS NEEDS TO DO BETTER IN MAKING THEIR CONSUMERS HAPPIER WITH THEIR PRODUCTS.

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TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE THE CONTACT'S VEHICLE WAS MAKING A LEFT TURN, AN ABNORMAL GRINDING SOUND WAS HEARD AND THE VEHICLE HESITATED. IN ADDITION, THE ABS AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE WHEEL BEARING HUB WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE INDEPENDENT MECHANIC AND THE HUB WAS REPLACED AGAIN; HOWEVER, THE FAILURE PERSISTED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT PROVIDED.

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ACTUATOR FAILS UNDER DASH CAUSING A/C TO FAIL IN THE ARIZONA DESERT. THIS IS THE 4 OR 5TH-TIME CHEVROLET HAS REPLACED UNDER MY EXTENDED WARRANTY AND THEY CLAIM IT IS A COMMON PROBLEM WITH NO RECALL AS IT IS NOT SAFETY RELATED. A/C FAILURE IN THE ARIZONA DESERT IS DEFINATLY A SAFTY ISSUE.

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SECOND COMPLAINT ORIGINAL NHSTA REFERENCE # 1128286 FILED ON 8/17/2017RANDIMLY THE ABS AND TRACTION CONTROL LIGHT COMES IN EVEN WHEN TRACTION CONTROL IS OFF. WHEN TURNING THERE IS A LOUD GRINDING NOISE THE CAR ALSO HESTITATES AND LOOSES POWER.

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SECOND COMPLAINT. FIRST COMPLAINT WAS FILED ON 8/17/2117 NHSTS REFERENCE # 1128287. THE CAT RANDOMLY THE ABS AND TRACTIONCONYROL LIGHT COMES ON EVEN WHEN TRACTIONCONYROL IS OFF IT THEN MAKE A GRINDING SOUND WHEN MAKING TURNS AND LOOSES POWER AND HESITATES. IT JUST RANDOMLY DOES THIS.

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MY VEHICLE HAS 66,000 MILES ON IT. I AM TAKING IT IN FOR THE 3RD TIME DUE TO THE SERVICE STABILITRAK AND SERVICE ABS WARNING. THE CAR MAKES A GRINDING NOISE IN THE FRONT END WHEN TURNING (USUALLY LEFT) OR WHEN SHIFTING FROM REVERSE TO DRIVE. THE FRONT SPEED CONTROL HUB HAS BEEN REPLACED TWICE TO SUPPOSEDLY CORRECT HIS PROBLEM. HOWEVER, SINCE IT IS HAPPENING AGAIN, I AM RELATIVELY CERTAIN THAT THE HUB WILL NEED TO BE REPLACED A THIRD TIME. THAT IS UNACCEPTABLE IN A VEHICLE WITH ONLY 66,000 MILES ON IT.

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