What 106 owners told NHTSA about the 2013 Chevrolet Captiva

I WAS DRIVING AROUND A CURVE AND IT JUST SHUT OFF. I COULDNT STEER OR DO ANYTHING

NHTSA ODI 11174566

THE SPECIAL WARRANTY CAMPAIGN NUMBER 14882. I WAS TOLD SINCE MY VIN WASN'T PART OF IT WHEN I CALLED CORPORATE THAT THERE IS A CHANCE I WOULD BE RESPONSIBLE FOR THE COST. IT'S AT THE DEALER RIGHT NOW AS MY MECHANIC RESEARCH ALL THIS WHEN I WOUND UP HAVING OIL COMING OUT OF MY EXHAUST AND WHEN I OPENED MY HOOD IT WAS SMOKING AFTER IT WAS JUST FIXED FOR AN OIL LEAK 3 WEEKS AGO. MY MECHANIC REFUSED TO TOUCH IT AS WHEN HE FURTHER RESEARCH HE FOUND WHAT THE PROBLEM WAS A RESULT OF THIS CAMPAIGN NUMBER 14882. I AM VERY UPSET AS I WAS NEVER INFORM OF THIS SPECIAL WARRANTY (TECHNICALLY I FEEL IT SHOULD BE A RECALL) MY SUV HAS ALL THE QUALIFICATIONS SO I AM PUZZLED WHY A VIN WOULD HAVE ANYTHING TO DO WITH IT! IF MY YOUNG SON WAS IN THE CAR WITH ME AND I WASN'T BEING AWARE WHO KNOWS IF SOMETHING WORSE COULD HAVE HAPPENED! THIS HAPPENED ON 1/21/19 WHEN IT WAS 5 DEGREES OUTSIDE ON MY WAY TO WORK. ISN'T THE SAFETY OF YOUR CONSUMERS A PRIORITY. I AM SO UPSET, DISTRAUGHT AND ANGRY THAT IS WAS ISSUE WAS KNOWN BACK IN 2015 AND I HAD NO CLUE. THEN I AM BEING TREATED AND TOLD THAT THERE'S A CHANCE I WILL BE RESPONSIBLE. HOW IS THAT FAIR??? I WANT ANSWERS I WAS ON A MAJOR HIGHWAY CALLED THE GARDEN STATE PARKAWAY LUCKILY I WAS ABLE TO GET TO SAFETY ONCE I SAW WHITE SMOKE COMING OUT OF MY BACK AND HOOD. IF YOU CAN LOOK CLOSELY AT THE BACK OF MY CAR YOU CAN SEE OIL ALL OVER IT FROM THE EXHAUST. THE DAY BEFORE WHEN I WENT TO WORK I WAS FINE. I AM SCARED TO DRIVE THIS SUV AND WHAT ELSE AM I NOT BEING NOTIFIED ABOUT I HAD PROBLEMS WITH EXHAUST MANIFOLD 3 TIMES THAT NEEDED TO BE REPLACED. ARE THESE ALL RELATED IF SO HOW DO I GET REIMBURSED FOR THOUSANDS OF DOLLARS? I SHOULDN'T BE TREATED LIKE DIRT INSTEAD I SHOULD BE TREATED WITH RESPECT ESPECIALLY WHEN I HAVE THIS ISSUE UNDER THIS SPECIFIC SPECIAL WARRANTY!

NHTSA ODI 11171506

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE THE CONTACT'S HUSBAND WAS DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN GASKET FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11165923

WHILE DRIVING MY CHEVY CAPTIVA ON THE FREEWAY THE VEHICLE SHUTOFF UNEXPECTEDLY AND I WAS ALMOST INVOLVED IN A CAR ACCIDENT WITH MY PREGNANT WIFE. ON OTHER OCCASIONS WHILE DRIVING THE SAME THING HAPPENED. I HAVE TAKEN IT TO SHOPS TO GET IT LOOKED AT AND THEY CAN'T SEEM TO GET TO THE PROBLEM. THE CHECK ENGINE LIGHT COMES ON THEN TURNS OFF. I AM WORRIED THAT THIS VEHICLE WILL CAUSE MY DEATH. I CALLED GM BUT THEY CAN'T SEEM TO GIVE ME A STRAIGHT ANSWER AND WANT TO CHARGE ME FOR SOMETHING THAT THEY DIDN'T BUILT CORRECTLY. I HAVE SEEN MULTIPLE POST OF THE SAME THREAT ONLINE OF THE VEHICLE DOING THE EXACT SAME THING AND GM IS NOT TAKING THE MATTER SERIOUSLY.

NHTSA ODI 11163567

I HAVE HAD THE 2013 CHEVY CAPTIVA SPORT FOR ALMOST 6 MONTHS. AFTER I HAVE BEEN DRIVING FOR ABOUT 30 MINUTES AND STOP AT A RED LIGHT/STOP SIGN. IT EITHER SHUTS OFF OR BEGINS TO SHAKE FORWARD AND BACKWARD. IT DOES NOT MATTER IF I AM IN A LITTLE TOWN, HIGHWAY, INTERSTATE, ETC., IT DOES THE SAME THING. MY WIPER WARNING LIGHT AND SOUND ALONG WITH MY BATTERY LIGHT, AND RANDOM INDICATOR LIGHTS AND SOUNDS GO OFF RANDOMLY. THE ONLY ACCURATE LIGHTS ARE THE SEATBELT AND DOOR AJAR INDICATOR LIGHTS. WHEN THE HEATER OR AC IS ON THE VEHICLE SHAKES MORE. WHEN MY BATTERY LIGHT IS ON, I CANNOT TURN MY HIGH BEAMS ON. THE ECO SYSTEM DOES NOT WORK AT ALL. THE KEY GETS STUCK WHEN IT WANTS TOO. NO SPECIFIC TIME OF DAY OR TIME TRAVELED. THE STEERING WHEEL GETS STUCK RANDOMLY WHEN I MAKE A SHARP TURN. THE TURNING SIGNAL HAS ITS FREQUENT MOMENT WHEN IT WILL NOT TURN OFF. THIS IS A VERY DANGEROUS ROAD HAZARD FOR OTHER DRIVERS. MOST OF THESE DEFECTS OCCUR TWICE A WEEK.

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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE AND WAS INFORMED THAT THE ENGINE OIL WAS LOW. THE VEHICLE WAS SERVICED AGAIN 1,500 MILES LATER AND THE OIL WAS LOW AGAIN; HOWEVER, THERE WAS NO INDICATION OF AN OIL LEAK. THE CONTACT CALLED LARRY H MILLER CHEVROLET MURRAY (5500 S. STATE STREET, MURRAY, UT 84107, (801) 264-3220) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 11156649

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPITIVA. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE AT A STOP AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CLIFT BUICK GMC (517-759-1361, LOCATED AT 1115 S MAIN ST, ADRIAN, MI 49221) WHERE IT WAS DIAGNOSED THAT THE VEHICLE CONSUMED TOO MUCH OIL AND THERE WAS MOISTURE IN THE OIL. THE TECHNICIAN ALSO DIAGNOSED THAT THE PVC GAUGE AND THE PISTON NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI 11155990

WHILE DRIVING MY VEHICLE ON THE HIGHWAY WHILE IT WAS RAINING I HEARD A NOISE AND MY PASSENGER SIDE WIPER STOPPED WORKING. THIS SOUNDS LIKE A PROBLEM THAT WAS INVOLVED ON 2013 EQUINOX (CAPTIVA PROBABLY USES MANY OF THE SAME COMPONENTS). NHTSA CAMPAIGN NUMBER 16V582000 - GM'S RECALL NUMBER FOR THIS IS 25302. LUCKILY THE DRIVER SIDE WIPER CONTINUED TO OPERATE PROPERLY. THIS IS DEFINITELY A SAFETY HAZARD AND SHOULD BE COVERED BY GM AND IF THE REPAIR HAS ALREADY BEEN MADE, SHOULD BE REIMBURSED BY GM. I AM PRESENTLY WORKING ON GETTING THE PROBLEM FIXED. I ALSO EXPERIENCED AS MANY OTHERS HAVE (LOTS OF COMPLAINTS ONLINE) ABOUT AN OIL PROBLEM WITH THE ECOTEC 2.4 ENGINE. LIKE MANY OTHERS WHO EXPERIENCED STALLING PROBLEMS, WHEN I TOOK MY VEHICLE TO MY MECHANIC THEY FOUND OUT I WAS OUT OF OIL. (09/21/2018) NOW I AM CONSTANTLY CHECKING THE OIL LEVEL IN MY VEHICLE. THIS IS ALSO A MAJOR PROBLEM THAT RELATES TO SAFETY AND BY VIEWING THE MANY COMPLAINTS ON LINE, IT SEEMS AS THOUGH GM HAS NO INTENTION OF DOING ANYTHING ABOUT IT. PRESENT MILEAGE ON VEHICLE IS 78,000. IT'S A NICE VEHICLE, BUT THESE SERIOUS PROBLEMS NEED TO BE DEALT WITH BY THE MANUFACTURER.

NHTSA ODI 11150923

CAR HAS STALLED OUT 7 TIMES IN A MONTH. DEALER SHIP CANT FIND WHAT THE PROBLEM IS HAVE TOWED IT 7 TIMES. THE CAR STALL WITH NO WARNING OR LIGHT. CALL GM THEY CANT DO ANYTHING. CAR STALLED WHILE DRIVING THIS IS UNSAFE

NHTSA ODI 11143892

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. FURTHERMORE, WHILE DRIVING OVER RUGGED TERRAIN, SEVERAL WARNING INDICATORS, INCLUDING THE PARKING BRAKE AND COOLANT BECAME ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS DUE TO AN ELECTRICAL FAULT. ON SEVERAL OCCASIONS WHEN THE VEHICLE FAILED TO START, THE CONTACT'S SPOUSE TAPPED THE FUSE PANEL AND THE VEHICLE STARTED AND FUNCTION AS INTENDED. THE CONTACT WAS THEN ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE INTERMITTENT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11141763

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE KEY BECAME STUCK IN THE ACC POSITION AND THE VEHICLE WOULD NOT TURN OFF. THE CONTACT HAD TO CALL TRIPLE AAA TO HAVE THE BATTERY DISCONNECTED TO SHUT OFF THE VEHICLE. THE FOLLOWING DAY, THE VEHICLE WAS TAKEN TO THE DEALER (WESELOH CHEVROLET, 5335 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 208-1943). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THE CONTACT PAID FOR THE REPAIRS. THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER ALSO STATED THAT THE VEHICLE WAS NOT COVERED BY A RECALL AND PROVIDED CASE NUMBER: 8-4215205113. THE FAILURE MILEAGE WAS 100,700.

NHTSA ODI 11120176

ENGINE SPUTTERED, LURCHED FORWARD, THEN ALMOST DIED REPEATEDLY AT A STOPLIGHT. DROVE CAR HOME AS NO WARNING LIGHTS CAME ON AND MADE AN APPOINTMENT WITH MY MECHANIC. MECHANIC ADVISED TO DRIVE CAR TO THE SHOP. WHEN I STARTED THE CAR TO DRIVE THERE, SEVERAL ENGINE LIGHTS CAME ON STATING 'REDUCED ENGINE POWER' AND A STABILITRACK WARNING. THE CAR THEN DIED AND WOULD NOT START AGAIN. TOWED THE CAR TO THE SHOP AND WAS TOLD MY TIMING CHAIN SNAPPED AND DESTROYED THE ENGINE. 80K MILES ON THE CAR AND MY WARRANTY IS EXPIRED, SO NOW I'M PUTTING SEVERAL THOUSAND DOLLARS INTO A NEW ENGINE. HAVE HEARD OF SEVERAL OTHER ISSUES SIMILAR AT THE SAME MILEAGE.

NHTSA ODI 11119285

THE ENGINE IS BURNING OIL BETWEEN CHANGES - DROVE TO WASHINGTON DC FROM SOUTH CAROLINA ALONE AND WHEN I ARRIVED I HAPPENED TO CHECK THE OIL AND THE DIP STICK WAS DRY. ADDED 3 QUARTS AND RETURNED HOME - ONCE AGAIN IT WAS DOWN ADDED ANOTHER 2 QUARTS. MIND YOU, NO SERVICE LIGHT EVER INDICATED A PROBLEM. ON GOING ISSUE FOR ABOUT A YEAR NOW AS MY REGULAR MECHANIC HAS TRIED TO FIND THE LEAK TO NO AVAIL. TOOK IT TO THE CHEVY DEALERSHIP AND THEY CAN'T FIND A LEAK...REVIEWED THE INTERNET AND FOUND THAT THIS SEEMS TO BE THE PROBLEM WITH GMC VEHICLES.

NHTSA ODI 11114576

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE CAME TO A SCREECHING HAULT AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER (PINEGAR CHEVROLET BUICK GMC OF BRANSON, 163 ADAIR ROAD, BRANSON, MISSOURI 65616) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE "CHECK TRACTION CONTROL IMMEDIATELY/SEE DEALER" MESSAGE APPEARED ON THE DISPLAY SCREEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI 11111969

KEY GETS STUCK IN THE IGNITION AND THE BATTERY DIES COMPLETELY. I CANNOT LOCK OR UNLOCK MY CAR. HAZARDS WON'T TURN ON. ONLY HAPPENS OCCASIONALLY, BUT IT'S BEEN MORE FREQUENT AND LASTS LONGER. I USED TO BE ABLE JUST TO TURN THE CAR BACK ON TO GET THE KEY OUT, BUT NOW IT DOESN'T EVEN TRY TO TURN. IT'S LIKE THE BATTERY IS DEAD, BUT I GOT IT CHECKED AND IT'S FINE. IT HAPPENS AS I TURN THE CAR OFF OR ON. IT IS ALWAYS IN PARK.

NHTSA ODI 11105037

ACCELERATION: HESTITATES WHEN PRESSING THE GAS, HAS GONE ON SINCE I TOOK OWNERSHIP DID NOT REALIZE IT WAS A PROBLEM UNTIL OTHERS STARTED MENTIONING IT.

NHTSA ODI 11103646

WHILE DRIVING MY CAPTIVA FROM WORK TO HOME (APPROX. 26 MILES) THE WARNING LIGHTS ON THE DASH LIGHT UP AND IT INDICATES SERVICE TRACTION CONTROL. IT WILL DO THIS AT LEAST THREE TIMES ON THE WAY HOME HOWEVER WHEN TAKE IT TO WESELOH CHEVY IN CARLSBAD THEY STATE NO CODES. ON AT LEAST FOUR TIMES WHEN I SHUT THE CAR OFF THERE IS NO POWER, NO LIGHTS, NO NOTHING ITS LIKE THE BATTERY IS DEAD WHEN ITS NOT. IT HAPPENED AT THE DEALERSHIP WHEN THEY ASKED ME TO PICK IT UP AFTER FINDING NO ISSUES. THIS LAST ISSUE I WAS ABLE TO GET IT STARTED BY AAA AND WESELOH HAD MY CAR FOR OVER A WEEK BURNT THRU HALF A TANK OF GAS FOUND NOTHING, HOWEVER I DROVE IT THE NEXT DAY FROM WORK AND IT HAPPENED AGAIN WARNING LIGHTS ON SERVICE TRACTION CONTROL.

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VEHICLE STATIONARY IN PARK THE KEY WON'T COME OUT OF THE IGNITION. THE OTHER ISSUE IS THE DEFROST VENT HEAT SOMETIMES BLOWS COLD FOR A FEW HOURS. IT SEEMS TO GET STUCK ON DEFROST AND IT WON'T CLOSE THE DOOR OVER TO THE OTHER VENTS. IT SEEMS THAT IT COULD BE A PROGRAM ISSUE. THE SWITCHES SEEM TO WORK IT WILL HEAT UP. NOTICED IT DOES IT A LOT ON WINDY COLD NIGHTS THEN IN THE MORNING IT WON'T WORK FOR A FEW HOURS. PLEASE HELP! SAFETY ISSUES IF YOU CAN'T SEE OUTSIDE THE WINDOW WHEN BLOWING COLD AIR.

NHTSA ODI 11083376

WHEN STOPPED AT RED LIGHT OR STOP SIGN IT CUTS OFF. ALSO IT HESITATES WHEN PROCEEDING TO GO. IT JUST STARTED DOING THIS WHEN I PUT E85 GAS IN THERE. MY MANUAL SAYS I CAN USE THIS GAS AND MY GAS CAP IS YELLOW WITH E85. HELP ME PLEASE!!!

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TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL AND PARKING BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR., FOND DU LAC, WI), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,500. THE VIN WAS NOT PROVIDED.

NHTSA ODI 11074286

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS, IT LOST POWER WITHOUT WARNING. FOLSOM CHEVROLET (12655 AUTO MALL CIR, FOLSOM, CA) DIAGNOSED THAT THERE WAS EXCESSIVE OIL CONSUMPTION. THE MANUFACTURER STATED THAT THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED WAS RESPONSIBLE FOR REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

NHTSA ODI 11073874

THIS PAST YEAR 2017; OIL CHANGES; LOW A QUART OR TWO; ONE TIME, TOLD IT WAS OUT OF OIL. NO LEAKS FOUND. DROVE 360 MILES IN THE WINTER AND BACK. CAR STALLED, BLUE SMOKE, SAID CHECK STABILITY TRACTION AND SHUT CAR OFF! (OUT OF OIL JUST 3 DAYS AFTER FILLED WITH OIL) I CHANGE OIL EVERY 2K MILES. I WAS INFORMED A LOT OF VEHICLES WITH THIS SAME ENGINE DID THIS EXACT PROBLEM. THIS IS A DANGER ISSUE. MY CAR STRANDED ME -12 DEGREE WEATHER!!!! I WAS INFORMED THAT THE REAR SEAL BLEW BECAUSE I DROVE A LONG TRIP IN THE COLD AND IT FROZE AND BROKE. THESE ARE TWO PROBLEMS I HAVE CONTACTED GM WITH AND THEY CALLED ME A LIAR AND TOLD ME I ABUSED MY CAR AND ALL WARRANTIES, INCLUDING POWER TRAIN RAN OUT THE SAME DAY I WAS STRANDED! I AM [XXX] AND NEVER ABUSE MY VEHICLES (MY DAD TAUGHT ME PROPER). I NOW HAVE NO CAR. IT IS PARKED IN MY YARD. I OWE $5000.00. IT ONLY HAS 89,000 MILES. THE COST TO FIX IS $3,350.00. I FEEL THIS WAS/IS A SAFETY ISSUE! THE ENGINE/SENSORS WOULD BE RUINED IF I DROVE IT ANYMORE. THE CAR JUST SHUTS DOWN. I WAS ALSO STRANDED 90 MILES AWAY FROM HOME BECAUSE IT QUIT. OUR LOCAL DEALERSHIP (PURCHASED FROM) SAID TOO BAD. GM SAID TOO BAD. WHEN I WAS DRIVING IN TRAFFIC, THE CAR STUTTERED, AND SHUT OFF AFTER TELLING ME TO SHUT IT OFF. AT THE STOP LIGHT, I HURRIED TO START IT, IT WAS RUSH HOUR, IN HEAVY TRAFFIC, ON A CITY STREET, AT ST. CLOUD, MN. I WAS SO SCARED. I NURSED IT TO A TIRE PLACE, (THANK GOODNESS THEY CLOSED AT 6 P.M., AS IT WAS 5:30 P.M.) THEY DO ALL CAR STUFF. I DON'T KNOW WHAT TO DO. I LOVE MY CAPTIVA. I DON'T' DARE DRIVE IT. IT WILL QUIT AND I CANNOT PUT 5 QUARTS OF OIL IN EVERY 50 MILES! PLEASE I KNOW FROM REPAIR PLACES THAT THIS ENGINE IS A PROBLEM. THIS SAME ENGINE IN A LOT OF EQUINOX'S, SAME PROBLEM. THE CAR QUITS, THE OIL IS OUT BECAUSE THE REAR SEAL BROKE IN THE COLD MINNESOTA WEATHER ON OUR LONG TRIP. THANK GOODNESS IT DIDN'T STRAND US AT ROCHESTER PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

NHTSA ODI 11071608

I WAS ON MY WAY TO WORK AND WAS APPROXIMATELY 25 MINUTES INTO MY COMMUTE WHEN MY OIL LIGHT BEGAN TO FLASH OFF AND ON. APPROXIMATELY 2 MINUTES LATER, MY CAR BEGAN TO STALL AND I HAD SMOKE COMING OUT FROM THE HOOD OF MY CAR. I HAD TO PULL OVER ON THE SHOULDER OF THE INTERSTATE HIGHWAY I WAS DRIVING ON, WHERE IT WAS NOTICED I HAD OIL LEAKING UNDERNEATH OF MY CAR AND THAT OIL SPRAYED ALL OVER THE BACK OF MY CAR. THE DEALERSHIP WHERE I TOOK MY VEHICLE HAD TO TEAR DOWN MY ENGINE TO DIAGNOSE THE CAUSE OF THE BREAKDOWN. WATER GOT INTO THE PCV VALVE AND FROZE INSIDE OF IT (IT WAS 3 DEGREES THAT MORNING WHEN THIS OCCURRED). THE ICE CAUSED A BLOCKAGE OF AIR WHICH CAUSED MY REAR MAIN SEAL TO LEAK OIL TO A LOW LEVEL THAT DAMAGED MY ENGINE. WHILE THE OIL WAS PUMPING OUT, IT BROKE A ROD,A PISTON, SCARRED UP CRANK BEARINGS, WIPED OUT THE TIMING CHAIN, AMONG OTHER ENGINE PARTS. I HAD AN EXTENDED WARRANTY ON MY VEHICLE, WHICH DID NOT COVER THE DAMAGE TO MY CAR. WHEN I SPOKE TO THE SUPERVISOR OF THE WARRANTY COMPANY, HE EXPLAINED TO ME THAT MANY VEHICLES ON EAST COAST HAVE SUFFERED THE SAME DAMAGE (THERE WERE 8 VEHICLES IN 10 DAYS IN THE SHOP WHERE MY CAR IS IN ST. LOUIS, MO THAT HAD THE SAME THING HAPPEN AS WELL). SINCE THE WARRANTY COMPANY DID RESEARCH TO FIND OUT GM HAD A DESIGN FLAW WITH THE PCV VALVE, THEY SUGGESTED I HAVE GM COVER THE REPAIRS. GM ALSO HAS A SPECIAL COVERAGE ADJUSTMENT (14882) FOR THIS SAME ISSUE. HOWEVER, THEY ARE CLAIMING THAT SINCE MY VEHICLE WASN'T MADE AT A PARTICULAR PLANT, THE REPAIR WOULD NOT BE COVERED AT 100% AND QUOTED ME A BILL OF APPROXIMATELY $6800 TO FIX MY CAR. I HAVE KEPT UP WITH MY CAR MAINTENANCE, I HAD NO WAY OF KNOWING THIS WOULD HAPPEN TO MY CAR, ESPECIALLY DRIVING DOWN AN INTERSTATE HIGHWAY. THIS DAMAGE HAPPENED IN A 3 MINUTE TIME SPAN. THIS PART SHOULD BE RECALLED, AND GM SHOULD BE LIABLE FOR THE REPAIRS TO MY VEHICLE.

NHTSA ODI 11066556

THIS VEHICLE WAS MECHANICALLY SOUND FOR THE ENTIRE TIME I HAVE OWNED IT (4 YEARS) UP UNTIL THIS FATAL ENGINE ISSUE. INITIALLY I NOTICED THAT OVER THE COURSE OF 2 OR 3 WEEKS MY 2013 CAPTIVA SPORT WAS CONSUMING OIL. NEVER SAW ANY EVIDENCE OF LEAKS ON THE GROUND. I WAS PLANNING ON TAKING IT INTO THE GARAGE FOR AN EVALUATION, BUT NEVER HAD THE CHANCE. I WAS DRIVING DOWN THE HIGHWAY AND THE REAR MAIN SEAL BLEW. I STOPPED THE VEHICLE IMMEDIATELY AND SHUT IT DOWN, BUT THE OIL LITERALLY JUST "FLEW" RIGHT OUT OF IT. IRONICALLY, THIS IS THE SAME ISSUE THAT MANY OTHER CHEVY 2.4L ECOTEC ENGINES ARE HAVING WITH THE PCV CLOGGING AND BLOWING OUT THE REAR MAIN SEAL. I CONTACTED CHEVROLET, AND OF COURSE, THEY WILL NOT COVER THIS EVEN THOUGH THEY PUT OUT A TSB WITH EXTENDED COVERAGE FOR VEHICLES WITH THIS ISSUE.

NHTSA ODI 11065458

ENGINE RUNNING OUT OF OIL. BURNING OIL EXCESSIVELY

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