Home · 2013 Chevrolet Captiva · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
4 of 106 complaints match · Airbags · clear filters
On [XXX] while driving this vehicle owned by the state of Arizona I was involved in a collision at 40 mph. The airbags did not deploy and I sustained serious brakes and internal bleeding. There were no warning lamps. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11655892
When describing what happened, try to answer these questions as specifically as possible: What component or system failed or malfunctioned? Is it available for inspection upon request? the engine, when I am at a traffic light or in line at school to pick up my daughter, the car starts to shake suddenly, what I have to do is put it in NEUTRAL so that the movement decreases. Also when I'm driving on the highway they change speeds unpredictably. The engine light comes on intermittently. How was your safety or the safety of others put at risk? It puts my safety and that of my family at risk because if I don't put it in NEUTRAL it can accelerate and collide with the car behind or in front if the distance in the school line is tight. And on the road, having this unpredictable change in speed puts our lives in danger since many cars go at speeds of more than 75 miles per hour. Has the problem been reproduced or confirmed by an independent dealer or service center? The problem was confirmed by an independent mechanic. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there warning lights, messages or other symptoms of the problem before the failure and when did they first appear? When the engine light came on.
NHTSA ODI 11557163
THE AIR BAG LIGHT CAME ON AND I TOOK IT TO THE DEALER AND A PART HAS GONE BAD. THIS VEHICLE ISN'T THAT OLD FOR PARTS TO GO BAD SINCE AIRBAGS SYSTEMS ARE GOOD FOR A LONG TIME. I'VE SEEN OTHERS HAVE HAD PROBLEMS WITH THE AIRBAGS AND THIS SHOULD BE INVESTIGATED BECAUSE AIRBAGS ARE THE MOST IMPORTANT THING IN A FAMILY VEHICLE. ALSO JUST LIKE THE OTHERS, I'VE HAD ISSUES WITH MY RADIO AND LIGHTENING IN THE INSIDE. THE RADIO GOES ON AND OFF AND THE LIGHTS KEEP DIMMING THEN GOING BRIGHT AGAIN. ALL OF THIS OCCURS REGARDLESS IF I'M MOVING OR PARKED. THE AIR BAG LIGHT HAS BEEN COMING AND GOING SINCE LAST YEAR.
NHTSA ODI 10991863
JANUARY 2, I WAS DRIVING ON I95 AT 60 MILES AN HOUR, ANOTHER CAR GOT FLAT TIERS AND LOST CONTROL, SUDDENLY MADE A U TURN AND IMPACTED ME FRONT TO FRONT, MY AIR BAGS DIDN'T DEPLOYED, CALLED CAR MAKER AND THEY HAVE NO RE-CALLS AND NO TAKING ANY ACTIONS ABOUT MY REPORT. *TR
NHTSA ODI 10683352
Working with the data? Download all 106 complaints as CSV · fetched from NHTSA July 28, 2026