What 106 owners told NHTSA about the 2013 Chevrolet Captiva

Reporting for my Mother in law. Confirmed by me several times. First incident occurred while she was driving, dry roads, normal traffic at approximately 65 MPH the front brakes locked up and abruptly bought the car to a stop. She was half in the traffic live lane and half on shoulder. She called me and I went immediately. I got there in about 30 minutes and there was several people trying to push the car off the road and all said it wouldn’t budge. I felt the heat of the left front brake was extremely hot. I sat in the car, started it up, attempted to get it to move, it wouldn’t. I figured it was electronic as there was no DTC/MIL lights. I thought the quickest thing I could do was remove power which I did for about 3 minutes. Started up and it drove to shoulder. We switched vehicles, I drove hers, I was traveling 65 mph when the stabilitrek service message showed on display and two minutes later the car stopped on its own again, I was barely able to get off the highway and people were honking swerving around, one yells to fix my brake lights! Still no MIL Check Engine light. This is IMO a safety issue as there is no warning! I was able to drive short bits to get it home. Only after I got home, car cooled, went to try and drive with scan tool hooked up it threw a code for ABS/TCS system pressure circuit malfunction, DTC C0131-5A! It has cleared a couple of times and each time you drive it and the brakes lock up, front left-rear right and vice versa, no brake lights, just uncommanded brake pressure! Oh and the stabilitrek service comes on after as well. It’s been to two shops and not fixed yet, one place quoted $2500 because he said it could be anything and his state of the art equipment can’t pin point the actual issue but he did confirm the locked up brakes with indicated partial pressure applied for no reason. This could definitely cause an accident!

NHTSA ODI 11537322

THIS IS THE SECOND ISSUE WE HAVE HAD WITH THE STABILITY TRACK ON THIS VEHICLE. FIRST INCIDENT WAS AT THE END OF JANUARY 2019. NOW LESS THAT 4 MONTHS LATER IT HAPPENS AGAIN. WHILE DRIVING, THE BRAKES AUTO ENGAGE, BUT NO WARNING OR LIGHT APPEARS ON THE DASH OR INFORMATION SCREEN. THEN ONCE YOU STOP THE VEHICLE AS YOU CANT DRIVE IT THE SERVICE STABILITRACK/ TRACTION CONTROL MESSAGE COMES ACROSS THE INFORMATION SCREEN. THE ROADS WERE CLEAN AND DRY, WE NOTICED SOMETHING ODD AT 25 MILES PER HOUR BUT WERE UNABLE TO STOP AS THERE WASN'T ANYWHERE TO SAFELY PULL OVER. WE HAD JUST LEFT A STORE PARKING LOT AND WERE MERGING INTO TRAFFIC, NO EXCESSIVE SPEED OR ERRATIC DRIVING. SO THIS HAPPENING OUT OF THE BLUE IN HEAVY TRAFFIC IS A SAFETY ISSUE. THIS IS THE MAIN VEHICLE THAT OUR CHILD RIDES IN AND SHOULDN'T HAVE TO BE REPAIRED IN LESS THAN 2000 MILES FROM THE FIRST TIME IT HAPPENED.

NHTSA ODI 11208466

BRACKET THAT HOLD THE E-BRAKE CABLE TO THE FRAME AND ALSO CREATES TENSION THAT ENABLES THE E-BRAKE TO ENGAGE BROKE OFF THE FRAME WHERE IT WAS ORIGINALLY WELDED. THE E-BRAKE DOES NOT ENGAGE CAUSING THE VEHICLE TO ROLL. THE DEALER LOCATED THE BRACKET BUT SAID THAT THEY DO NOT WELD. THE DEALER SAYS THAT THE BRACKET NEEDS TO BE WELDED BACK ON TO THE FRAME. THE DEALER DOES NOT DO WELDING. THIS IS A MANUFACTURING DEFECT.

NHTSA ODI 11203306

TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET AUTO CENTER LOCATED AT 1300 N H ST LOMPOC, CA 934136 805-743-3903) WHERE IT WAS DIAGNOSED THAT THE CROSS BAR METAL BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 55,350. UPDATED 08/22/17*LJ *CN

NHTSA ODI 11000067

THE BRAKE PEDDLE FAILS TO RETURN TO THE NORMAL OPERATING HEIGHT WHILE THE VEHICLE IS IN MOTION CAUSING THE BRAKE LIGHTS AS WELL AS THE BRAKES TO STAY ON ONLY WHEN THE HEAT IS DIRECTED AT YOUR FEET FOR LONG PERIODS OF TIME. I HAVE BEEN TO THE DEALER SEVERAL TIMES FOR THIS CONCERN AS WELL AS CONTACTING GM DIRECTLY REGARDING THIS CONCERN AND THEY DONT SEEM TO CARE ABOUT THIS SAFETY CONCERN. THIS ISSUE HAPPENS WHEN THE VEHICLE IS BEING OPERATED UNDER NORMAL CONDITIONS WITH THE HEAT ON AFTER 30 MINS OF DRIVING AND THEN THE PEDDLE WITH START TO STICK

NHTSA ODI 10949903