What 106 owners told NHTSA about the 2013 Buick Verano

WE HAVE HAD 4 TIRE FAILURES WITH OUR CONTINENTAL TIRES. THERE HAVE BEEN 3 BLOWOUTS AND A BULGE IN A SIDEWALL. TWO OF THE BLOWOUTS OCCURRED AT SPEEDS LESS THAN 25MPH OVER SMALL POTHOLES. TIRES HAD 6000 MILES AND 100 MILES ON THEM FOR THE LOW SPEED BLOWOUTS. NO BENT RIMS. ALL DEEMED AS ROAD HAZARD. BULGED TIRE COVERED BY BUICK DEALER. I PAID HALF FOR FIRST BLOWOUT, ALL OF THE FIRST LOW SPEED BLOWOUT, AND CONTINENTAL COVERED THE LAST BECAUSE THE TIRE ONLY HAD 100 MILES ON IT. FIRST TWO TIRE TROUBLES STARTED WHEN THE CAR HAD 7200 MILES ON IT. THE NEXT ONE HAD 6000 MILES AND THE FOURTH HAD 100 MILES ON IT. CONTACTED CONTINENTAL AND THEY DENIED ANY PROBLEMS WITH THE SIDEWALLS ON THIS LINE OF TIRES.

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I HAD TO REPLACE TWO TIRES BECAUSE OF BUBBLE ON THE OUTSIDE OF THE PERIMETER. *TR

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2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO AIRBAG AND SEAT BELT MALFUNCTION DURING A REAR END COLLISION. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER STATED THE SEAT BELT DID NOT LOCK INTO PLACE AND THE AIR BAGS DID NOT DEPLOY. *JB

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WHILE DRIVING ON A SUBURBAN STREET, ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. THERE WAS NO WARNING. I WAS DRIVING ABOUT 30 MPH, WHEN ENGINE TURNED ITSELF OFF, DASHBOARD WENT DARK, TURN SIGNAL DID NOT WORK, AND STEERING BECAME MORE DIFFICULT. I DRIFTED TO THE CURB, AND AFTER A MINUTE RESTARTED THE CAR WITH NO PROBLEM; IT HAS A PUSH-BUTTON STARTER. DEALER CAN FIND NOTHING WRONG WITH CAR. DEALER SAYS IT MAY BE A SMALL ANIMAL (A RAT OR SQUIRREL) LIVING IN THE CAR?S ENGINE COMPARTMENT AT NIGHT, AND CHEWING ON ELECTRICAL LINES. DEALER CANNOT, HOWEVER, FIND ANY DAMAGED WIRES. WHEN CAR WAS ABOUT 2 MONTHS OLD, HAD A SIMILAR INCIDENT WHEN RADIO AND ?INTELLILINK? SYSTEM CUT OUT WITHOUT WARNING. WHEN I PUSHED RADIO BUTTON, RADIO CAME BACK ON AND OPERATED NORMALLY. WE BOUGHT THIS CAR BECAUSE OF THE SAFETY FEATURES; NOW I AM AFRAID TO DRIVE IT ON THE FREEWAY. *TR

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EXPERIENCED A BLOW OUT ON HIGHWAY 696 GOING 72 MILES AN HOUR DUE TO SIDE WALL. TIRE HAD TO BE REPLACED. THIS IS THE THIRD TIME A TIRE HAD TO BE REPLACED BECAUSE OF TIRE WALL DAMAGE. CAR ONLY 2 YEARS OLD AND 3 TIRES HAVE BEEN REPLACED. FIRST TIME CAR ONLY 1 MONTH OLD. WHAT IS GOING ON? *TR

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I WAS DRIVING THROUGH A CONSTRUCTION ZONE WHEN MY STEERING WHEEL LOCKED UP. IT SURPRISED ME AND CAUSED ME PANIC SOMEWHAT. THE LANE WAS VERY NARROW AND STARTED TO TURN, BUT MY STEERING WHEEL DID NOT RESPOND THE WAY IT SHOULD. IT TOOK A LOT OF EFFORT TO TURN THE WHEELS. THE CAR GOT TOO CLOSE TO THE CEMENT GUARDRAILS AND COLLIDED WITH THEM ON THE PASSENGER SIDE UP BY THE FRONT WHEEL. THE CAR HAS DAMAGE AT THE SITE OF IMPACT AND NOW THE STABILITRAC SYSTEM HAS A FAIL LIGHT ON. ALSO, THE CAR SHAKES WHEN DRIVEN, AND THERE IS A GENERAL LOSS OF CONTROL WHEN STEERING NOW. *TR

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I WAS DRIVING IN VERNON BC AND COMING TO A STOP LIGHT WHEN THE ENGINE QUIT. I HAD TO STOP PUT CAR IN PARK AND RESTART. THE PROBLEM OCCURED IN A PARKING LOT ABOUT TEN MINUTES LATER. I CALLED THE DEALER AND THEY SAID IF NO ENGINE LIGHT ON THERE WAS NOTHING THAT COULD BE DONE. I DROVE FOR OVER 2000 MILES AND THE FUEL PUMP BECAME NOISY AND THAT WAS CHANGED. ALL WAS WELL UNTIL DEC.1 2014 WHEN DRIVING IN FLORIDA THE CAR STALLED WHILE SLOWING FOR A STOP LIGHT. PUT IN PARK AND STARTED AGAIN. CALLED DEALER AND THEY CAN'T HELP. THE ONLY OTHER THING WAS THE TEMPERATURE WAS ABOUT 85 F ALL THREE TIMES. *JS

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THE CAR HAD SEEMED A BIT "SLUGGISH" OR "DRAGGY" BUT I THOUGHT IT WAS POSSIBLY FROM THE COLD WEATHER. AFTER ABOUT TWO DAYS OF THIS, WE WERE TRAVELING OUT OF TOWN FOR THANKSGIVING. AT A STOPLIGHT, AS I WAS SLOWING TO A STOP, MY CAR JUST DIED. THE RADIO AND HEAT WENT OFF AND THE CAR JUST COASTED TO A STOP. I PUT THE CAR IN PARK TO START IT BUT JUST GOT AN AWFUL GRINDING SOUND. I TRIED AGAIN AND IT STARTED BUT WAS VERY JERKY. I THOUGHT MAYBE I GOT SOME BAD GAS AS IT HAPPENED AGAIN THAT DAY. THE NEXT DAY I ADDED SOME DRYGAS AND FILLED THE TANK WITH A BETTER GRADE GAS. IT BEHAVED FOR TWO DAYS BUT IT HAPPENED AGAIN TODAY ALTHOUGH I ONLY SLOWED DOWN TO GET OFF OF A HIGHWAY WHEN IT DID IT. LUCKILY IT WAS EARLY ON SUNDAY WITH VERY LITTLE TRAFFIC OR IT COULD HAVE BEEN BAD. IS THIS GOING TO BE ANOTHER GM SWEEP UNDER THE RUG UNTIL ENOUGH PEOPLE DIE AGAIN OR WHAT? *TR

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AT START OF CAR BLOWER HEATER DIDNT COME ON OR BLOW FIRST HEAVY SNOW.

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BETWEEN 8 & 17 MIL THE TRANS HAS A DEED SPOT, WHEN THE TRANS CATCHES THE CAR JUMPS. *TR

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DRIVING DOWN BACK ROAD 40-45 MPH, AT NIGHT, LIGHTS AND RADIO ON, WITH MY BOYFRIEND WHEN EVERYTHING WENT PITCH BLACK, NO LIGHTS ON CAR AT ALL, ENGINE SHUT OFF, VERY SCARY. I COASTED TO STOP, HIT START ENGINE BUTTON IT RESTARTED, LIKE NORMAL. ALL LIGHTS CAME BACK ON, NO FURTHER INCIDENT. TOOK TO DEALER COULD FIND NOTHING WRONG. THEY SAID WHEN YOU DRIVE CAR IT ERASES DATA???? NOW IM SCARED TO DRIVE CAR. WHEN CAR QUIT, LIGHTS SHUT OFF NOTHING SHOWED ON DASH OR OTHERWISE. *TR

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OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO. *TR

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OEM WHEEL BLEW OUT AFTER BRUSHING RAISE EDGE OF ROAD CAUSED BY A POTHOLE. I HAVE HAD TWO OEM TIRES FAIL WITHIN THE FIRST YEAR OF PURCHASE OF NEW CAR. SEARCHED INTERNET AND OEM TIRE FAILURE IS COMMON IN 2013 BUICK VERANO CONTINENTAL CONTIPRO CONTACT TIRES ARE LISTED IN SEVERAL PLACES FAILING WITHIN 5000 OF NEW. *TR

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IMPACTED ROAD HAZARD THAT SEVERELY DAMAGED THE PASSENGER SIDE TIRES AND WHEELS REQUIRING FULL REPLACEMENT. HAD A SECOND INCIDENT AND REPLACED A THIRD TIRE ON THE SAME SIDE THE FOLLOWING MONTH. HAVE SPOKEN TO OTHERS WHO EXPERIENCED THE SAME PROBLEM WITH "LOW PROFILE TIRES" WHICH WOULD BE A DESIGN APPLICATION BY THE OEM'S THAT IN MY OPINION SHOULD BE CONSIDERED DANGEROUS TO THE CONSUMER. THE LOW PROFILE TIRE BY DESIGN CANNOT WITHSTAND EVEN THE SMALLEST ROAD HAZARD AND AT HIGH SPEEDS HAVE THE POTENTIAL TO BE LIFE THREATENING TO CONSUMERS. I BELIEVE THEY SHOULD BE RECALLED. *TR

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THE ENGINE STALLED WHILE DRIVING ON A CITY STREET AT 35 MPH. I WAS ABLE TO TURN INTO A DRIVEWAY AND PARK. THE ENGINE STARTED THE FIRST TIME I PUSHED THE START BUTTON. DEALER COULD FIND NOTHING WRONG BUT SUGGESTED IT MIGHT BE THE TYPE OF FUEL. I STARTED USING THE TYPE FUEL THEY SUGGESTED AND KEPT THE GAS TANK HALF FULL. THIS HAS HAPPENED TWICE SINCE MAY. AGAIN ON JULY 13TH THE ENGINE STALLED WHEN I PULLED UP AND STOPPED AT A STOP LIGHT. TOOK IT TO THE DEALER, THEY KEPT IT THREE DAYS AND COULD FIND NOTHING WRONG. THE LATEST INCIDENT HAPPENED TWO WEEKS AGO AUGUST 5TH WHILE DRIVING DOWN THE STREET AT 40 MPH. WAS ABLE TO PULL OVER TO THE CURB BUT THIS TIME THE CAR WOULDN'T START THE FIRST TIME I PUSHED THE BUTTON. I TRIED A SECOND AND THIRD TIME AND I THEN TOOK TIME TO GET MY PHONE TO CALL FOR HELP AND DECIDED I WOULD TRY ONE MORE TIME AND THIS TIME IT STARTED. DEALER KEPT IT 5 DAYS AND COULD FIND NOTHING WRONG. THEY CALLED THE TECHNICIANS AT GM AND THEY HAD NO ANSWER. THE CUSTOMER SERVICE CONTACT PERSON AT GM TOLD ME THEY HAVE NEVER HAD ANY COMPLAINTS WITH THIS PROBLEM FOR THE VERANO. THEY MUST NOT BE LOOKING AT THIS WEBSITE!! I AM AFRAID TO DRIVE THIS CAR. I CAN ONLY IMAGINE WHAT WOULD HAPPEN IF I WERE DRIVING DOWN THE INTERSTATE IN FRONT OF AN 18 WHEELER AND THIS HAPPENED. I HOPE SOMETHING WILL BE DONE ABOUT THIS. *TR

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WHILE DRIVING MY VEHICLE UP A SMALL HILL AT 30MPH A BEEP SOUNDED, I CHECKED THE DASHBOARD FOR A LOW FUEL NOTIFICATION OR SOME OTHER ALERT. THE DASHBOARD WAS TOTALLY DARK. THE START/STOP ENGINE BUTTON WAS YELLOW.THE VEHICLE HAD SHUT OFF WHILE I WAS DRIVING. I COASTED TO THE SIDE OF THE ROAD, PULLED OVER AND PUT THE CAR IN PARK.I RESTARTED THE CAR WITHOUT ANY DIFFICULTIES. THERE WERE NO INDICATIONS OF AN ISSUE, SUCH AS THE CHECK ENGINE LIGHT. *TR

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WAS DRIVING ON ROUTE HEADED TOWARDS HARRISBURG ON I 83 SOUTH, AND THE ENGINE CUT OUT, NOT ONCE, BUT 3 TIMES. THE CAR TOTALLY LOST ALL POWER. EACH TIME I PULLED OFF TO THE SIDE OF THE ROAD, TREMBLING AND PRAYING THAT THE CAR WOULD RESTART. *TR ALL INSTRUMENT PANELS WENT OUT, NO WARNING LIGHTS TO WARN OF WHAT MAY COME NEXT.. CALLED THE DEALERSHIP AND HAVE TO WAIT A WEEK TO GET IN. *TR

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TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED WHILE DRIVING 50 MPH AND MAKING A TURN THE VEHICLE STALLED WITHOUT ANY WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,700. THE CURRENT MILEAGE WAS 6,900. R

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THE CAR IS EQUIPPED WITH A BACK UP CAMERA AND SCREEN INSIDE. WHICH I UNDERSTAND WILL SHORTLY BE A REQUIREMENT FOR ALL CARS. HOWEVER THERE ARE SERIOUS PROBLEMS WITH CAMERA/SCREEN SYSTEM. IF CAR IS PARKED IN A GARAGE THE LIGHT SENSOR SETS THE TV SCREEN TO THE LOWEST LEVEL, AND WHEN YOU BACK OUT INTO THE DAY LIGHT, YOU ARE UNABLE TO SEE WHAT IS HAPPENING IN BACK OF THE CAR, AS SCREEN TO DO DARK TO BE VISIBLE. PLUS IF YOU HAVE SUNGLASSES ON, IT IS EVEN WORSE. SOME GM CARS I AM TOLD CAN OVERRIDE THE DARK SCREEN, BUT NOT ON THIS MODEL. ALSO SCREEN DISPLAY IT HIGH UP ON DASH, AND WHEN THE SUN IS OVERHEAD IT OVERPOWERS THE SCREEN AND AGAIN THE BACK UP TV SYSTEM IS UNUSABLE. I FEEL THAT THIS PROBLEM NEEDS TO BE FIXED SO THE SAFETY FEATURE IN THE CAR WITH DO WHAT IT SHOULD. I HAVE WRITTEN TO GM ON THE ITEM, BUT NO SATISFACTION FROM THEN ON THE ITEM. *TR

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TL* THE CONTACT OWNS A 2013 BUICK VERANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT ROTOR NEEDED TO BE RESURFACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

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THIS CAR HAS STEERING ISSUES DURING HIGHWAY DRIVING. THE STEERING GETS VERY STIFF AND APPEARS TO GET STUCK WHEN THE WHEELS ARE IN ONE POSITION FOR VERY LONG SUCH AS ON THE HIGHWAY. THIS HAS HAPPENED A MULTITUDE OF TIMES SINCE I PURCHASED THIS VEHICLE LAST JULY. IN THE BEGINNING, I ASSUMED IT WAS BECAUSE THE CAR WAS NEW BUT IT'S TAKING MORE AND MORE EFFORT TO ADJUST THE STEERING DURING HIGHWAY TRAVEL. THIS IS A CONCERN BECAUSE ONE DAY IT COULD LEAD TO OVER ADJUSTMENT AND MAYBE A WRECK AT HIGHER SPEEDS. DRIVING IN THE CITY WHERE I LIVE IS NOT A PROBLEM, AS THAT I MAKE FREQUENT TURNS AND THE STEERING DOES NOT HAVE TIME TO LOCK UP. *TR

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THIS CAR HAS ALWAYS HAD A RUBBING OR GRINDING SENSATION JUST AFTER MAKING A TURN, AT LOW SPEEDS. IT IS SUBTLE BUT DEFINITELY THERE. THE DEALER DISCOUNTED MY CLAIM DURING THE FIRST SERVICE VISIT AND SAID THAT IT IS NORMAL. I DON'T KNOW IF THIS IS ASSOCIATED WITH THE STEERING ISSUES THAT I HAVE AT HIGHER SPEEDS OR NOT. THIS ISSUE ONLY HAPPENS JUST AFTER MAKING HARD TURNS SUCH AS 90 DEGREE TURNS FROM STREET TO STREET. IT DOES NOT OCCUR WHEN MAKING CURVES. *TR

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STEERING WHEEL STICKS AND SEEMS TO ONLY HAPPEN AT HIGHER SPEEDS. HAVE NOTICED ONLY WHEN CAR STEERING IS IN ONE STILL POSITION FOR 4-5 SECONDS AND THEN HAVE TO READJUST STEERING COURSE OR TURN. YOU HAVE TO USE AN ABNORMAL AMOUNT OF FORCE TO GET STEERING WHEEL TO MOVE. CONERN IS FOR OVER ADJUSTMENT. THIS HAPPENS ON A REGULAR BASIS NOW. MAY OCCUR AT LOWER SPEEDS BUT IS NOT NOTICED AS I DRIVE IN THE CITY MORE OFTEN SO AM FREQUENTLY TURNING AND ADJUSTING COURSE. THERE IS ONE OTHER REPORT ON HERE TO DATE ABOUT SAME PROBLEM. *TR

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AFTER APPROX 30 MINS OF DRIVING AT HIGHWAY SPEEDS, STEERING "BINDS" CAUSES DRIVER TO USE EXTRA FORCE TO TURN THE WHEEL, THEN STEERING FREES UP. THIS CAUSES AN OVER-STEER SITUATION. I AM SEEING IDENTICAL COMPLAINTS ON OTHER SITES SUCH AS GMFOURM.COM. BEEN TO THE DEALER 3 TIMES AND DEALER SAYS THERE IS NO ISSUE WHEN INDEED THERE IS A VERY DANGEROUS ISSUE AS CONFIRMED BY OTHERS COMPLAINING ABOUT THEIR VEHICLES. SEEMS TO BE AN ELECTRIC STEERING ASSIST ISSUE. *TR

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WAS TRAVELING AT SLOW SPEED APPROACHING A STOP SIGN. CAR SHUT OFF AS THOUGH KEY WAS TURNED OFF IN THE IGNITION -- KEY WAS STILL IN THE ON POSITION AND NO ONE HAD TOUCHED IT AT TIME OF SHUTOFF. HEADLIGHTS WENT OFF. COULD NOT TURN STEERING WHEEL. IF THIS HAD HAPPENED AT HIGH SPEED IT COULD HAVE BEEN DEADLY. TURNED KEY OFF AND REMOVED IT FROM IGNITION. WHEN KEY WAS REINSERTED AND TURNED TO START POSITION, CAR STARTED CORRECTLY. THERE HAS BEEN NO RECURRENCE. DEALER RAN FULL DIAGNOSIS AND FOUND NO RECORDED FAULTS. DEALER TESTED KEY FOB ELECTRONIC CONNECTIVITY TO IGNITION AND COULD FIND NO PROBLEM. *TR

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