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What 106 owners told NHTSA about the 2013 Buick Verano

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (106)Crash / fire / injury (5)Engine (33)Electrical system (23)Airbags (17)Steering (14)Transmission & drivetrain (13)Tires (9)Wheels (7)Body & structure (5)Electronic Stability Control (esc) (4)Seat belts (4)

4 of 106 complaints match · Seat belts · clear filters

Jun 30, 2021AirbagsSeat beltsSeats

Check airbag warning light comes on, when someone is in passenger seat. Air bag light is off. When the passenger seat is empty the air bag light is on and the fasten seatbelt light flashes and chimes. I feel this is a safety issue and should be addressed.

NHTSA ODI 11423029

Nov 16, 2020AirbagsSeat belts

1) WARNING ICON TO CHECK AIR BAG KEEPS COMING ON WHILE THE CAR IS IN MOTION 2) CANNOT LOCK FRONT PASSENGER SEATBELT

NHTSA ODI 11374926

May 6, 2015AirbagsSeat beltsCrash2 injuries

2013 BUICK VERANO. CONSUMER WRITES IN REGARDS TO AIRBAG AND SEAT BELT MALFUNCTION DURING A REAR END COLLISION. CONSUMER HAS PREVIOUS CORRESPONDENCE WITH ANOTHER VEHICLE IN ARTEMIS. *SMD THE CONSUMER STATED THE SEAT BELT DID NOT LOCK INTO PLACE AND THE AIR BAGS DID NOT DEPLOY. *JB

NHTSA ODI 10714822

Nov 20, 2013Seat beltsBody & structure

I PURCHASED THIS VEHICLE AND THE NEXT DAY THE FRONT SEAT BELTS BEGAN TO RATTLE, AND THERE IS AN AIR NOISE ON THE PASSENGER SIDE WINDOW. WE TOLD THE DEALERSHIP AND THEY SAID THEY WOULD HAVE TO HAVE THE CAR FOR SEVERAL DAYS. WE TOLD THEM WE WERE ON OUR WAY AND THAT WE WOULD JUST HAVE IT FIXED WHEN THE OIL REQUIRED CHANGING. WE FINALLY TOOK THE CAR INTO THE DEALERSHIP AND THE NEXT DAY WE WERE TOLD THE CAR WAS READY. WHEN WE WENT TO PICK UP THE CAR THEY SAID THAT THEY COULD NOT FIX THE SEAT BELTS NOR COULD THEY FIX THE AIR LEAK. THEY SAID IT WAS A DESIGNED FLAW. WE CALLED GMC AND THEY STATED THEY COULD NOT FIX IT AND THAT ALL VERANOS HAD THE SAME PROBLEM. *TR

NHTSA ODI 10553073

Working with the data? Download all 106 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2013 Buick Verano verdict →