What 91 owners told NHTSA about the 2013 Buick Regal Tourx

DRIVER SIDE HEADLIGHT ASSEMBLY AMASSES OUNCES OF WATER / CONDENSATION CAUSING BULB AND BALLAST FAILURES - I'VE REMOVED THE ASSEMBLY TWICE TO REPLACE THE BALLAST AND BULBS COSTING $100.00 PER ATTEMPT ONLY TO HAVE TO REPLACE THEM AGAIN WITHIN A WEEK. PASSENGER SIDE IS DRY AND CRYSTAL CLEAR - ABSOLUTELY A DEFECTIVE PART AND IT COSTS OVER A $1,400.00 A SIDE. DRIVING WITH A SINGLE HEADLIGHT IS ILLEGAL AND DANGEROUS. GM IS WELL AWARE OF THE PROBLEM AND REFUSES TO ADDRESS IT.

NHTSA ODI 11400295

MY 2013 BUICK REGAL VIN:[XXX] IS HAVING ONE OF THE 3 RECALL ISSUES THAT YOU HAVE LISTED. ISSUE #13V173, MY CAR WILL NOT START AND THE BATTERY IS LOSING POWER. I REPLACE THE BATTERY AND WAS INFORMED THAT THE BATTERY IS GOOD AS WELL AS THE ALTERNATOR BUT WHEN I TOOK MY CAR TO BUICK, I WAS TOLD IT WAS THE GENERAL CONTROL MODULE. UNFORTUNATELY, THE NHTSA DOES NOT HAVE MY VIN LISTED AS ONE OF THE AFFECTED 2013 REGAL MODELS BUT IN MY OPINION, IT SHOULD BE LISTED. I AM ATTACHING A SCREENSHOT OF THE PART AND REPAIR LISTED FOR MY VEHICLE. THE PART IS $929 TO REPLACE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11398766

EXCESSIVE ENGINE OIL CONSUMPTION

NHTSA ODI 11396872

MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.

NHTSA ODI 11375104

VEHICLE COLLECTED CONDENSATION INSIDE THE DRIVER HEADLIGHT ASSEMBLY CAUSING A SHORTAGE/BURN OUT OF THE PROJECTOR FOR THE HID SYSTEM. $1244 WAS THE COST OF REPLACEMENT LIGHT ASSEMBLY, WHICH DIDN'T LAST LONG BEFORE THE PROJECTOR BURNT OUT AGAIN. THIS MANUFACTURER DEFECT NEEDS TO BE RECALLED, ESPECIALLY WITH THE REPLACEMENT COST BETWEEN $1000-$1600! THIS VEHICLE WILL NOT ILLUMINATE A CHECK ENGINE LIGHT FOR SAFETY WARNINGS, NOR WILL IT STORE CODES THAT HAVE ALREADY BEEN PRESENTLY PRINTED OUT AT OCCURRING TIMES.

NHTSA ODI 11360599

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS ACCELERATION, STEERING WHEEL BECAME DIFFICULT TO TURN. IN ANOTHER WHEN TURN OFF THE ENGINE, THE VEHICLE FAILED TO START. A WARNING LIGHT ILLUMINATED ROLL DRIVER SIDE WINDOW UP, THE TRUNK OPEN AND THE WINDSHIELD WIPER INDEPENDENTLY START TO FUNCTION. THE VEHICLE WAS TOWED TO ED MARTIN BUICK GMC, 9896 N MICHIGAN RD, CARMEL, IN 46032, AND WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR FEES. FIVE CODE ALSO CAME UP, P0131, P0016, P0017, P0014 AND P0171. AND LEAVING THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIMING CHAIN, BALANCE CHAFF, CHAIN KIT, TIMING COVER GASKET SET, CAM COVER GASKET SET AND TWO CAMSHAFT SENSORS, WERE REPLACED. THE WHILE LEAVING THE INDEPENDENT MECHANIC, THE VEHICLE LOSS ACCELERATION, HEAT BLOWING AT THE FLOW BOARD AN UNKNOWN ODOR ENTERED THE VEHICLE CABIN COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A BUICK DEALER. WHILE ON THE WAY TO THE DEALER, THE PARK TO DRIVE GEAR WAS CLUNKING AND JERKING FROM 3RD TO 2ND AND 4TH TO 3RD. THE VEHICLE WAS TAKEN SEVEN TIMES TO THE SAME DEALER. THE CONTACT MENTIONED THAT SHE TAKEN THE VEHICLE TO A TRANSMISSION SHOP BUT WAS UNABLE TO DETERMINE A FAILURE. ON ANOTHER OCCASION, THE VEHICLE LOSS ACCELERATION AND JERKING IN GEARS, HEAT ENTERING THE VEHICLE CABIN AND SQUEALING. NO CHECK ENGINE LIGHT ILLUMINATED AND THE BATTERY COVER WAS MELTED ON ONE SIDE. NO INDICATION ON THE OVERHEAT THAT LEVEL THE TEMPERATURE GAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,290.

NHTSA ODI 11354914

I'M HAVING A PROBLEM WHERE MY CAR WON'T START AT TIME I HAVE PURCHASED A NEW BATTERY AND HAD THE ALTERNATOR CHECK ALL GOOD SOMETIMES I SMELL SOMETHING BURNING AND I NOTICE THERE'S A RECALL ON 2013 BUICK REGAL GS

NHTSA ODI 11341394

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT HIS HEADLAMP HOUSINGS CONSTANTLY FILLED UP WITH CONDENSATION CAUSING THE BULBS TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BALLASTS AND BULBS WERE REPLACED AND THE HEADLAMP HOUSINGS RESEALED. MCGUIRE BUICK GMC (1625 US-46, LITTLE FALLS, NJ 07424 (973)200-6699) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPLACE THE HEADLAMPS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11338991

I'VE HAD FOR THE LAST FEW YEARS HAD ISSUES WITH MY 2013 BUICK REGAL TURNING OFF WHILE DRIVING CAUSING A FEW ACCIDENTS THAT HAS NEARLY CAUSE ME MY LIFE. THE CAR HAS HAD MULTIPLE ELECTRICAL ISSUES I'VE TRIED GETTING FIXED AND I'VE DEALT WITH DAMAGE TO MY VEHICLE DUE TO THIS. CAR HAS TURNED OFF ON ME WHILE IN MOTION. I'VE REPLACED THE BATTERY AND I'VE SPENT SEVERAL 1,000S OF DOLLARS TRYING TO GET IT REPLACED. *TR

NHTSA ODI 11329679

THE DRIVER'S SIDE HEADLIGHT HAS AN ISSUE WITH THE SEAL (NO VISIBLE CRACKS OR DAMAGE TO THE LIGHT) WHICH ALLOWS WATER/CONDENSATION TO ACCUMULATE IN THE HEADLIGHT. THIS ENDS UP BLOWING THE BULBS AND FUSE. EVEN AFTER REPLACING THE BULB AND THE FUSE, THE LIGHT STILL WILL NOT WORK. AFTER REPLACING THE FUSE, THE DAYTIME RUNNING LIGHTS NO LONGER WORK AND THERE IS APPARENTLY AN ELECTRICAL ISSUE WITH THE WIRING HARNESS THAT CAUSES A SHORT IN THE LIGHTING (SEE ATTACHED VIDEO). I WAS DRIVING AT NIGHT WHEN MY DRIVER'S SIDE HEADLIGHT COMPLETELY STOPPED WORKING. THERE IS NO INDICATION TO ALERT THE DRIVER WHEN THIS HAPPENS. I ONLY KNEW BECAUSE IT HAPPENED AT NIGHT AND DRASTICALLY DECREASED MY VISIBILITY (RURAL AREA WITH NO STREET LIGHTS). THIS IS OBVIOUSLY A HUGE SAFETY ISSUE. I'VE CONTACTED BUICK AND WAS TOLD THAT THERE IS NO RECALL AND THAT IT'S NOT COVERED DUE TO MY VEHICLE BEING OUTSIDE OF THE WARRANTY. THE ENTIRE HEADLIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS APPROXIMATELY $1,500 TO REPLACE (NOT TO MENTION THE $100 BULB THAT I HAD JUST REPLACED THAT BLEW OUT). AFTER RESEARCHING THIS MATTER, IT APPEARS THAT THERE ARE MULTIPLE COMPLAINTS FOR THE 2013 YEAR MODEL WITH HID LIGHTS. THIS SEEMS TO BE A COMMON PROBLEM AND THERE SHOULD BE A RECALL FOR THIS. THIS VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." SOMETHING NEEDS TO BE DONE ABOUT THIS!!! THE MANUFACTURER WILL NOT CORRECT THIS ISSUE IF YOU ARE OUTSIDE OF THE WARRANTY UNLESS THEY ARE FORCED TO BY A RECALL. *TR

NHTSA ODI 11328578

ON MY 2013 BUICK REGAL GS THE MASS AIR FLOW SENSOR HAS CONTINUED TO SHUT DOWN 3 TIMES AND HAS BEEN REPLACED 3 TIMES, THE CAR CONTINUES TO SHUT DOWN WITH NO GM CODES. PLEASE CONTACT ME ASAP OR I'LL HAVE NO CHOICE BUT TO CONTACT MY COUNSEL TO FILE A LEGAL COMPLAINT AGAINST GM FOR DANGEROUS CAR. *TR

NHTSA ODI 11326735

ELECTRICAL ISSUES, MASS AIRFLOW SENSOR REPLACED 3 TIMES HAS CONTINUED TO GO OUT, VEHICLE SHUTS DOWN WITH NO CODES AVAILABLE, VERY HAZARDOUS, VEHICLE WILL NOT START UNLESS YOU DISCONNECT THE NEGATIVE BATTERY TERMINAL AND RESET THE COMPUTER, AFTER THAT THE VEHICLE WILL RUN FOR A SHORT PERIOD OF TIME ADD WILL SHUT DOWN AGAIN. *TR

NHTSA ODI 11326757

THE HID LIGHTING BURNED THROUGH THE PLASTIC CASE ALLOWING THE STRATEGICALLY PLACED BALLAST ON THE BOTTOM TO FILL WITH WATER AND THE LIGHT BULB FAILED TO IGNITE. A MAJOR SAFETY ISSUE WHILE DRIVING

NHTSA ODI 11317581

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LIGHT FAILED TO OPERATE WITHOUT WARNING. THE CONTACT NOTICE THAT MOISTURE HAD ACCUMULATED INSIDE OF THE DRIVER'S SIDE HEADLAMP ASSEMBLY. THE CONTACT ALSO NOTICED THAT THE HEADLAMP CIRCUIT BOARD WAS CORRODED DUE TO THE CONDENSATION. THE MANUFACTURER WAS CONTACTED AND A CLAIM NUMBER WAS PROVIDED. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS LOCATED AT (18400 STUDEBAKER RD, CERRITOS, CA 90703). THE CONTACT WAS THEN NOTIFIED BY THE DEALER THAT THE REPAIR WAS NOT FREE AND WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11317114

DRIVER'S HEADLIGHT QUIT WORKING. TOOK IT TO DEALER, THEY SAID IT WAS THE HEADLIGHT. WASN 'T THE HEADLIGHT. SAID IT WAS THE BALLAST. WORKED FOR 2 MINUTES. THEY SAID THAT TICKET WAS CLOSED AND CHARGED ME $650. THEY SAID NEXT STEP WAS A HEADLIGHT ASSEMBLY. HAVE BEEN TRYING TO ORDER ONE AND IT IS NO LONGER AVAILABLE. $1600 FROM DEALER. LIGHT HAD ACCUMULATED CONSIDERABLE MOISTURE PRIOR TO THE HID ASSEMBLY FAILING. WHEN THE BALLAST WAS REPLACED THE LIGHT FAILED AGAIN BEFORE I ARRIVED HOME 3 MILES AWAY.

NHTSA ODI 11308571

TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT SHE TRIED TO START THE VEHICLE AFTER LEAVING WORK AND THE VEHICLE WOULD NOT START AFTER THE LOCKING SYSTEM MALFUNCTIONED. IT TOOK THE CONTACT OVER 10 MINUTES TO FINALLY BE ABLE TO START THE VEHICLE. THE EALER SHEEHAN BUICK (2800 N FEDERAL HWY LIGHTHOUSE POINT FL 33064-6849 (866) 586-9080) TRIED TO SET AN APPOINTMENT AND WANTED TO CHARGE A DIAGNOSTIC FEE OF $180. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 54,200.

NHTSA ODI 11300656

CONDENSATION, WATER ACCUMULATION IN DRIVER-SIDE HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. DIAGNOSTIC AT GM DEALERSHIP STATED THAT WATER ACCUMULATION IS DUE TO BAD SEAL; ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED. CONSUMER CONTACTED GENERAL MOTORS TO REQUEST ASSISTANCE THROUGH A CUSTOMER SATISFACTION PROGRAM. GM STATED AND THAT SEAL/CONDENSATION IS NOT THEIR CONCERN UNTIL THERE IS A SAFETY ISSUE AND NOTED THAT THE BUMPER TO BUMPER WARRANTY EXPIRED.

NHTSA ODI 11296980

PRIOR TO THIS EVENT THE RADIO AND INTERIOR AND EXTERIOR LIGHT WOULD FLICKER AND THE RADIO WOULD TURN OFF COMPLETELY. THE BATTERY WAS THE ORIGINAL BATTERY SO WE REPLACED IT. BUT IT WASN'T COMPLETELY SHOT AT THAT POINT. DURING THE SAME TIME OF THIS HAPPENING THE BATTERY IN THE KEY FOB WENT BAD ALSO. SO I THOUGHT THAT MAY HAVE HAD SOMETHING TO DO WITH IT. HAD TO DISCONNECT THE BATTERY COMPLETELY TO RESET THE COMPUTER BECAUSE THERE WAS ANY POWER TO THE CAR AT ALL. WAITED A FEW MINUTES HOOKED IT BACK UP AND IT ALLOWED US TO JUMP THE CAR OFF.. THE RADIO AND LIGHTS HAVE ON A FEW OCCASIONS DID THE SAME AS BEFORE BUT NEVER THE ISSUE OF STARTING. SO NOW IT DID THE SAME THING AS BEFORE SO ONCE IT WAS JUMPED AGAIN I TOOK IT TO MY LOCAL AUTOZONE AND HAD THE BATTERY AND ALTERNATOR CHECKED AND GOT AN ALL GOOD REPORT. IN ADDITION THIS TIME THE ABS AND THE STAILITRAK AND TRACTION CONTROL LIGHT CANE ON AND WOULD GO OUT UNTIL THE COMPUTER WAS RESET BY DISCONNECTING THE BATTERY. I'VE READ A COUPLE OF FORUMS AND THE SEEMS TO BE MORE OF THE SAME ISSUE WITH OTHER OWNERS. SOME EVEN STATED THEIR VEHICLE EVEN SHUTOFF IN MOTION. AS I SIT FILLING THIS FORM OUT THE RADIO AND THE LIGHT IN THE GLOVE BOX CONTINUE TO COME ON AND OFF.

NHTSA ODI 11277187

THE HEADLIGHT WIRING SYSTEM DOES NOT CONTINUE TO FUNCTION, FOR SOME REASON IT DOES NOT GIVE POWER TO THE HID HEADLIGHTS.

NHTSA ODI 11271399

CONDENSATION, WATER ACCUMULATION IN HEADLIGHT ASSEMBLY. NO DAMAGE OR CRACKS IN HEADLIGHT. BULB WENT OUT. PURCHASED NEW BULB TO REPLACE AND REPLACEMENT DID NOT WORK.

NHTSA ODI 11269440

MOISTURE IN DRIVERS SIDE HID HEADLIGHT CAUSED DAMAGE TO BALLAST BLOWING HEADLIGHT . REPLACED BALLAST AND BULB,BUT DAYTIME RUNNING LIGHT DOES NOT ILLUMINATE. HEADLIGHT SHORTED OUT WHEN CAR WAS STARTED IN MORNING.

NHTSA ODI 11268381

DRIVER SIDE HEADLIGHT BEGAN DEVELOPING MOISTURE INSIDE AND THE HEADLAMP ULTIMATELY FAILED.

NHTSA ODI 11252287

TL* THE CONTACT OWNS A 2013 BUICK REGAL. UPON STARTING THE VEHICLE, THE PASSENGER SIDE HEADLIGHT BEGAN BLINKING AND WENT COMPLETELY OUT. UPON INSPECTING THE VEHICLE, THE CONTACT FOUND MOISTURE BUILD UP IN THE HEADLIGHT, WHICH HE BELIEVED CAUSED THE FAILURE. AFTER SOME TIME, THE DRIVER'S SIDE HEADLIGHT ALSO FAILED TO OPERATE. THE CONTACT DROVE TO AUTOCENTERS NISSAN (1825 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, 618-251-3000) WHERE HE PURCHASED THE VEHICLE FROM AND WAS INFORMED THAT DESPITE HAVING AN EXTENDED WARRANTY, HEADLIGHTS WERE NOT COVERED UNDER THE WARRANTY. THE CONTACT THEN DROVE THE VEHICLE TO AN UNKNOWN BUICK DEALER (THAT HAS SINCE CLOSED) AND WAS ALSO INFORMED THAT THE HEADLIGHTS WERE NOT UNDER WARRANTY AND WAS GIVEN A COST ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.

NHTSA ODI 11246642

AT LESS THAN 90K MILES MY POWER STEERING ABRUPTLY WITHOUT WARNING STOPPED WORKING WHILE I WAS DRIVING THE CAR. MY AUTOMATIC TRANSMISSION WILL ABRUPTLY WITHOUT WARNING STAY STUCK IN A LOW GEAR WHILE I AM DRIVING. I TURN OFF THE CAR AND START IT AGAIN AND IT'S FINE. MY COMPUTER SCREEN WILL GO BLACK AND STAY THAT WAY, WHICH CONTROLS THE RADIO, NAVIGATION, ETC., THEN IT WILL BEGIN WORKING AGAIN AFTER A FEW MINUTES, HOURS, DAYS, JUST WHENEVER IT DECIDES TO START WORKING. THE SCREEN HAS ALSO HAD RAPID MOVING LINES OF BLACK AND WHITE. MY LEFT TURN SIGNAL WORKS, BUT YET IT CONSTANTLY HAS A RAPID TURN SIGNAL SOUND LIKE IT IS GOING OUT OR IS OUT, YET EVEN WHEN I CHANGE THE BULB IT STILL MAKES THE SOUND. THE POWER STEERING I JUST FIXED A MONTH AGO, ALL OTHER ISSUES ARE ON GOING.

NHTSA ODI 11244548

BRAKE PEDAL DOES NOT RAISE AFTER APPLY, BRAKES REMAIN APPLIED OR BRAKE LIGHTS ON. DISCOVERED WHILE DRIVING. VEHICLE FELT SLUGGISH. I AM ABLE TO PULL THE BRAKE PEDAL UP BY HAND WHEN VEHICLE IS PARKED.

NHTSA ODI 11243382