Sep 16, 2016Airbags
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 10907263
Sep 11, 2016Engine
TIMING CHAIN TENSIONER PROBLEMS. HUGE NOISE ON ENGINE START, ENGINE SHAKING. REPAIRING COST TOO HIGH.
NHTSA ODI 10905663
Sep 10, 2016Airbags
TAKATA RECALL- I WAS SENT NOTIFICATION ABOUT THE RECALL VIA MAIL BACK IN FEBRUARY. I CALLED THE NUMBER LISTED TO GET MORE INFORMATION AS WELL AS SET UP A DATE TO TAKE CARE OF THE ISSUE. I WAS INFORMED THAT NO RESOLUTION HAD BEEN PUT INTO PLACE AT THAT TIME. MY VEHICLE IS STATIONARY AT THIS POINT, I WOULD LIKE TO DRIVE MY CAR AND NOT BE IN FEAR OF MY LIFE WITH SOMETHING THAT WOULD HOPEFULLY SAFE MY LIFE AND NOT TAKE MY LIFE. IF WOULD LIKE TO GIVE THE CAR BACK TO THE DEALERSHIP AND START OVER.IT IS NOT FAIR THAT I HAVE PURCHASED THIS VEHICLE HAVE NOT USED IT AS I PLEASE BECAUSE OF THE FEAR OF THE METAL FRAGMENTS IN THE AIRBAGS.I WOULD LIKE A RESOLUTION IMMEDIATELY SO THAT I CAN IN FULL CONFIDENCE DRIVE AND ENJOY MY VEHICLE. I PURCHASED IT IN 2013 WITH JUST 23,000 MILES AND AS OF THIS DATE IT HAS ONLY 60,000. THANK YOU VERY MUCH FOR YOUR TIME. *TR
NHTSA ODI 10905491
Sep 3, 2016Electrical systemLightsAirbags
"TAKATA RECALL" WILL THE PROBLEM BE FIXED, I DO NOT WANT TO PURCHASE ANOTHER CAR AT THIS TIME, BUT IT LOOKS AS IF I WILL BE FORCED TO DO SO. I ALSO HAVE SOME ELECTRICAL ISSUES WITH THE CAR THE AIR PRESSURE IN THE TIRES AND THE LIGHTS KEEP GOING OUT TO REPLACE THEM EVERY 4 TO 6 MONTHS IS CRAZY.. THE DEALERSHIP HERE WANTS TO PUT ME IN A NEW CAR AND AS HE SAID EAT THE COST TO REPLACE, WHY DON'T THEY JUST PAY OFF THE CAR AND I CAN CUT MY LOSSES AND START OVER WITH A CAR OF MY CHOICE, I'M BEING FORCED BACK INTO A VW CAR?
NHTSA ODI 10903491
Aug 29, 2016Airbags
TAKATA RECALL - THE RECALL WAS ANNOUNCED 2/2016. IT IS NOW ALMOST 9/2016 AND VOLKSWAGEN REPORTS THAT THERE IS NO REMEDY YET. THIS AIRBAG ISSUE IS POTENTIALLY LETHAL AND THEY ARE LETTING PEOPLE CONTINUE TO DRIVE AROUND. WHERE IS THE ACCOUNTABILITY?
NHTSA ODI 10899331
Aug 16, 2016Electrical systemWheels
TIRE PRESSURE SENSOR WILL NOT GO OUT EVEN AFTER RESET THE ENGINE LIGHT INADVERTENTLY GOES ON, THE SAME FOR THE STEERING COLUMN AND THEN MY PHONE STOPS PAIRING CORRECTLY WITH THE CAR.
NHTSA ODI 10896288
Aug 9, 2016WheelsEngine
!. SINCE THE PURCHASE OF MY CAR I HAD COMPLAINED NUMEROUS TIMES ABOUT THE SLUGGISHNESS OF MY CAR, STOHLMAN ADMITS THERE WAS A PROBLEM BUT WOULD NOT REPAIR BECAUSE THE ENGINE LIGHT WAS NOT ON, ACCORDING TO THEM. ENGINE CAME ON, TOOK IT TO A DEALERSHIP CLOSER TO HOME SAME THING, WOULD NOT ADDRESS THE MISFIRING ISSUE. MIND YOU, MY CAR WAS STILL UNDER WARRANTY. NOW THE ENGINE LIGHT STAYS ON, NOW WARRANTY HAS ENDED. SEVERAL CYLINDERS MISFIRING. I WANT STOHLMAN TO CORRECT THE ISSUE. MY TIRE PRESSURE SCREEN NEVER READ THE SAME NUMBER SINCE PURCHASE, I HAD SPOKEN ABOUT THIS TOO BUT WAS ALWAYS TOLD THAT THE HEATING AND COOLING OFF OF THE TIRES WILL GIVE DIFFERENT READINGS. THE CAR HAS TO RETURNED LESS THAN A MONTH OF PURCHASE BECAUSE OF A CLUNKING SOUND. THEY CLAIMED THAT THEY DID THE INSPECTION THE QUALIFY THE CAR AS CERTIFICATED, I TRULY DO NOT BELIEVE IT. I AM TIRED OF THE ISSUES AND NEED RESOLUTION. THERE WAS NO WAY YOU COULD AVOID THE SOUND, THEY GOT THE CAR IN MARCH 2014, I PURCHASED IN MAY 2014. ALSO, I HAD TO CONSTANTLY PUT AIR IN MY TIRES.
NHTSA ODI 10894415
Aug 4, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10893035
Aug 2, 2016Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 10892518
Aug 1, 2016Airbags
TAKATA RECALL I'M CONCERNED THAT I STILL CANNOT GET MY AIRBAG REPLACED
NHTSA ODI 10892204
Jul 15, 2016Electrical systemAirbags
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND CAUSED THE HORN AND BLUETOOTH TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10884984
Jun 29, 2016Electrical systemFuel system
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. MOST RECENTLY, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA ODI 10881401
Jun 16, 2016Electrical systemEngine
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CYLINDER, ALTERNATOR, BATTERY, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT ALL THE DIAGNOSED PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI 10874544
May 31, 2016Airbags
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10871524
Apr 29, 2016Engine
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT AFTER ATTEMPTING TO LEAVE THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI 10862162
Apr 28, 2016Electrical system
WIRING HARNESS ON TRUNK NEEDS REPLACING. LIGHTS DO NOT WORK ON TRUNK. SEEM TO SEE MANY OTHERS WITH SAME ISSUES.
NHTSA ODI 10861948
Apr 6, 2016Suspension
INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.
NHTSA ODI 10853720
Mar 31, 2016Electrical system
IHAVE HAD TO REPLACE THE TRUNK WIRING HARNESS TWICE. IT RUBS ON THE OPENING AND CLOSING OF THE TRUNK AND FAILS. THE DESIGN SHOULD BE FIXED.
NHTSA ODI 10852812
Mar 10, 2016AirbagsBrakesCrash
WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE IN A VEHICLE I WAS SO HAPPY WITH MOMENTS BEFORE THIS HAPPENED.
NHTSA ODI 10846004
Mar 10, 2016AirbagsBody & structureEngineCrash1 injury
IN A FRONT END COLLISION WHILE SLOWING DOWN ON INTERSTATE 84, ON OCTOBER 15, 2015, THE AIR BAG DID NOT RELEASE. THIS RESULTED IN A FRACTURED STERNUM AND A HOSPITAL STAY. THE POLICE REPORT WITH THE CONNECTICUT STATE POLICE IS CASE NUMBER 1500606623 PER ARTICLE IN USA TODAY -- 8.15.15, THIS CAR IS INCLUDED IN A RECALL DUE TO AIRBAGS NOT DEPLOYING.
NHTSA ODI 10846025
Mar 5, 2016Wheels
CHRONIC LOW TIRE PRESSURE READINGS FROM MONITORING SYSTEM (TPMS). DEALER UNWILLING TO REPAIR DURING WARRANTY AND AFTER WARRANTY EXPIRATION. NOTIFIED DEALER AND VOLKSWAGEN OF AMERICA IN WRITING WITH NO RESPONSE. TIRES ARE LOOSING TIRE PRESSURE REGULARLY. FALSE POSITIVE DISPLAY FOR FLAT TIRE. THE TPMS WAS INDICATING PROBLEMS BEFORE 12K MILES AND THE TIRES ARE STILL LOOSING AIR AFTER 34K MILES. PROBLEMS HAVE BEEN ADDRESSED FOR OVER THREE YEARS AS DOCUMENTED ON DEALER SERVICE RECORDS. TIRE PRESSURE PROBLEMS ARE NOTED BY DASH DISPLAY WHEN IGNITION IS ON AND WHILE DRIVING, AND VERIFIED WITH MANUAL TIRE PRESSURE GAUGE. PRESSURE DROPS HAVE BEEN RECORED TO 23 PSI (33 PSI RECOMMENDED). PROBLEMS OCCUR INTERMITTENTLY. I HAVE PHOTO DOCUMENTATION AND RELATED SERVICE RECORDS VERIFYING THESE PROBLEMS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE.
NHTSA ODI 10840091
Feb 8, 2016Electrical system
WIRING HARNESS FOR TRUNK HAS PINCH POINT CAUSING THE WIRE INSULATION AND WIRES TO BREAK. THIS HARNESS HAS REAR LIGHTS IN THE SAME HARNESS. HAD TO REPLACE TRUNK HARNESS, CAR IS 5 YEARS OLD AND HAS 65000 MILES. LATCH AND DOOR SWITCH STOPPED WORKING, DIAGNOSIS WAS SHORT IN HARNESS. I TOOK OLD HARNESS FROM DEALER AND PULLED BACK COVER AND FOUND ALL WIRES WERE BARE.
NHTSA ODI 10824947
Feb 2, 2016Electrical system
I TOOK MY CAR TO GET THIS RECALL DONE "RECALL SUBJECT : FMVSS 138 TPMS SENSOR" WITH CAMPAIGN NUMBER 11V312000, BUT 2 VW DEALERSHIP THAT I VISITED REFUSED TO FIX THIS RECALL SAYING THAT MY VIN NUMBER DOESN'T HAVE THIS RECALL. (MY MODEL HAS THIS RECALL BASED ON THIS WEBSITE). HOWEVER, MY CAR STARTED HAVING THIS ISSUE A YEAR AND HALF I BOUGHT MY CAR. "WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH." VW SAID IT WILL COST ME $1300 TO FIX THIS ISSUE AND I KNOW MY CAR HAS THIS RECALL... BUT FOR SOME REASON MY VIN IS NOT INCLUDED UNTIL THIS RECALL. COULD YOU INCLUDE MY VIN TO THIS RECALL SO THAT I CAN GET IF FIXED?
NHTSA ODI 10823796
Jan 30, 2016Fuel system
WE WERE DRIVING IN TRAFFIC APPROX. 45 MPH ON A HIGHWAY CAR LOST ALL POWER EPC LIGHT ON
NHTSA ODI 10823255
Dec 16, 2015Brakes
I STARTED MY CAR (37000 MILES) ON A PARKING LOT, AND THE YELLOW WARNING LIGHTS FOR ABS, STABILITY CONTROL, POWER STEERING, PASSENGER AIR BAG AND PARKING BREAK LIGHTED UP AT ONCE. TOOK THE CAR TO THE MECHANIC AND THE DIAGNOSTIC WAS THE ABS MODULE WENT BAD. I FOUND ONLINE THAT IS A VERY COMMON PROBLEM AND A SERVICE BULLETIN WAS ISSUED, BUT SO FAR NO RECALLS. IT'S A VERY EXPENSIVE PROBLEM TO REPAIR $2000 TO $3000, AND I'M REALLY CONCERN THAT MY PASSENGER AIR BAG IS NOT OPERABLE.
NHTSA ODI 10810739