What 230 owners told NHTSA about the 2012 Volkswagen Cc

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

NHTSA ODI 11427345

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

NHTSA ODI 11338870

I TOOK MY CAR TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE 1660 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 420-7374. THEY REFUSED TO CHANGE THE TAKATA AIRBAG I WAS TOLD THAT THEY COULD NOT CONNECT THEIR EQUIPMENT . I WAS TOLD THAT I NEED TO PAY FOR THEM TO DO DIAGNOSTICS ON MY CAR. THEY WOULDN'T EVEN CHECK THE PROBLEM WITHOUT PAYING. I TOLD THEM THAT I COULD NOT AFFORD ANY REPAIRS AND THIS WAS A RECALL. THEY WOULD NOT EVEN LOOK AT MY CAR WITHOUT PAYING. SO I HAVE BEEN DRIVING WITH THE SAME AIRBAG. I CANNOT AFFORD THESE REPAIRS SO THERE'S NOTHING I CAN DO ABOUT THIS AIRBAG SITUATION. I ALREADY CALLED THE VOLKSWAGEN OF AMERICA AND THEY ARE NO HELP. IF ANYTHING CAN BE DONE I WOULD GREATLY APPRECIATED IT.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN WAS NOT WORKING BECAUSE THE CLOCKSPRING WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) TO BE REPAIRED PER AN UNKNOWN RECALL PERTAINING TO THE CLOCKSPRING. AFTER THE REPAIR, THE FAILURE RECURRED WITHIN A FEW DAYS. WHEN THE CONTACT CALLED THE DEALER, THEY WANTED TO CHARGE $1,000 TO REPAIR THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO GO BACK TO THE DEALER TO HAVE THE CLOCKSPRING RESET. THE DEALER INFORMED THE CONTACT THAT THE CLOCKSPRINGS WERE DESIGNED FAULTY, BUT THEY AND THE MANUFACTURER DID NOT WANT TO PAY FOR A NEW PART. THE VEHICLE HAD NOT BEEN REPAIRED FOR APPROXIMATELY NINE MONTHS. THE CONTACT CALLED THE DEALER AGAIN LAST WEEK, BUT HAD NOT RECEIVED A CALL BACK. THE FAILURE MILEAGE WAS 88,000.

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TAKATA RECALI I ASKED BOARDWALK VOLKSWAGEN(1 BAIR ISLAND RD, REDWOOD CITY, CA 94063) TO HELP ME TO ADDRESS TAKATA RECALL. HOWEVER, THEY JUST SAY THEY DO NOT HAVE RELATED PARTS, AND DO NOT RESPONSE ME AGAIN. IT SEEMS THAT THEY WON'T HELP TO ADDRESS THE TAKATA RECALL, WHICH IS A VERY SEVERE RECALL. I FEEL VERY DISAPPOINTED ABOUT THEIR RESPONSES.

NHTSA ODI 11163613

TAKATA RECALL MULTIPLE APPOINT REQUESTS SINCE JUNE 2018 IN HOUSTON AREA NAMELY: ARCHER VOLKSWAGEN , 10400 SOUTHWEST FWY, HOUSTON, TX 77074 WEST HOUSTON VOLKSWAGEN, 17113 KATY FWY, HOUSTON, TX 77094

NHTSA ODI 11129243

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) TO THE DEALER WITHIN A REASONABLE TIME FRAME. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839, (407) 412-9080) SCHEDULED AN APPOINTMENT A WEEK AGO. ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO PROVIDE THE PART FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11129272

FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.

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TAKATA RECALL INITIAL RECALL NOTICE APRIL 2016. 2 YEARS 4 MONTHS LATER - STILL NO RESOLUTION ! ARE WE WAITING FOR MORE PEOPLE TO DIE BEFORE SOMETHING IS DONE CORRECTLY ?

NHTSA ODI 11118256

AIR BAG LIGHT IS ON AFTER 6 MONTHS OF TAKING THE CAR TO THE DEALER TO REPAIR THE ISSUE AFTER THE RECALL. WENT BACK TO DEALER AND THEY WANT TO CHARGE ME TO FIX THE ISSUE.

NHTSA ODI 11113816

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. NO INJURIES WERE REPORTED. THE DEALER (NORTH PARK VOLKSWAGEN, 21315 INTERSTATE 10 WEST, SAN ANTONIO, TEXAS, 78257) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

NHTSA ODI 11113030

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE), 15V483000 (AIR BAGS), AND 18V148000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO PALMETTO 57 VOLKSWAGEN (16825 NW 57TH AVE, MIAMI GARDENS, FL 33055, (305) 760-9527), BUT WAS NOT DIAGNOSED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11112370

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK VOLKSWAGEN OF CONCORD (7500 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE NO PARTS MANUFACTURED FOR ANY DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11101988

THERE WAS A RECALL ON THE STEERING WHEEL CLOCK SPRING ON THE VOLKSWAGEN CC. INSTEAD OF REPLACING THE CLOCK SPRING IN MY CAR, THERE WAS A TEMPORARY 'RUBBER BAMD' PLACED ON THE STEERING WHEEL CLOCK. THE FOLLOWING WEEK, THE ENTIRE STEERING WHEEL CLOCK BROKE AND THE AIR BAG LIGHT CAME ON. I CANNOT USE ANY OF THE FUNCTIONS ON MY STEERING WHEEL. THE DEALERSHIP CLAIMS THAT THE PROBLEM WAS FIXED ACCORDING TO THE RECALL AND IT'S NOTHING THEY CAN DO ABOUT IT.

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT CALLED MIKE MAROONE VOLKSWAGEN AT 719-888-2898 (1580 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS).

NHTSA ODI 11096360

TAKATA RECALL. ALL VW SHOPS IN THE AREA CLAIM THEY DO NOT HAVE PARTS TO FIX THIS CAR MEANING I HAVE TO DRIVE AN UNSAFE CAR.

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TAKATA RECALL: VOLKSWAGEN CLAIMS TO HAVE FIXED THE CLOCK SPRING AND AIR BAG IN CAR HOWEVER THE AIR BAG LIGHT IS ON AND THE CLOCK SPRING IS BROKEN. I CANNOT USE THE HORN OR ANY BUTTONS ON THE STEERING WHEEL. THE ELECTRICAL SYSTEM DOES NOT WORK PROPERLY WITHOUT THE CONTROLS ON THE STEERING WHEEL.

NHTSA ODI 11074920

VW CLOCK SPRING RECALL INVESTIGATION DRIVING DOWN THE ROAD AT 35-40 MPH AND THE CAR BEEPS WITH "ERROR: AIRBAG" THEN THE STEERING WHEEL MADE A WEIRD NOISE. THE HORN AND CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. I TOOK IT TO THE VIC BAILEY VW DEALERSHIP AND THEY SAID IT WAS THE CLOCK SPRING THAT NEEDED TO BE REPLACED. I KNOW THERE IS AN INVESTIGATION INTO THE PREVIOUS RECALL AND I BELIEVE THAT MY CAR WAS AFFECTED BUT NOT INCLUDED IN THE RECALL.

NHTSA ODI 11064564

STEPPING ON THE ACCELERATOR DOES NOT ALWAYS PRODUCT MOTION. DANGEROUS SITUATION WHEN MORE ACCELERATION IS NEEDED SUCH AS ON AN ENTRANCE RAMP OR PASSING OTHER VEHICLES OR HAVING TO ACCELERATE TO AVOID A CRASH. THIS HAS BEEN A CONSTANT SINCE WE PURCHASED THIS CAR (NEW) IN 2012. THE DEALER SERVICE DEPARTMENT TOLD US THIS A SPORT VEHICLE AND THERE IS NOT A PROBLEM WITH THE CAR AS LONG AS WE ACCELERATE HARDER. THE RECALL PARTS ARE STILL NOT AVAILABLE ACCORDING TO VW OF ORLAND PARK IL.

NHTSA ODI 11053925

TAKATA RECALL - THERE ARE 3 RECALLS ON MY TYPE OF CAR. I HAVE EXPERIENCE ONE OF THE SERIOUS SYMPTOMS OF THE RECALL. PLEASE READ ALL. DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE (DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO ABSOLUTE HIGH HUMIDITY AND TEMPERATURE CYCLING). 2ND VEHICLE HAS HAD INTERRUPTION OF ELECTRICAL POWER, WHICH CAUSED A DRAINED BATTERY AND NO START CONDITION. [ ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION]3.AIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG

NHTSA ODI 11047632

1. TAKATA RECALL - AIRBAG NOT REPLACED YET. 2. RECALL FOR FOR FUEL PUMP CONTROL MODULE INFORMATION NOT RECEIVED YET.

NHTSA ODI 11042946

I HAVE SPENT 1000 ON THE WATER PUMP REPAIR, PURCHASED 2 LIGHTS AT 110. AN THEWATER PUMP WENT OUR AGAIN FOR THE SECOND TIME IN 4 MONTHS.THE AIR BAG RECALL HAS BEEN RECALLED 3TIMES ALREADY I HAVE HAD TO TAKE IT IN. LIKE THIS VEHICLE HAS HAD TO MANY PROBLEMS ELECTRICAL . WHEN THE WATER PUMP OUT THE CAR WAS STATIONARY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT TOOK THE VEHICLE TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11034243

TAKATA RECALL - THIS RECALL WAS ISSUED IN FEBRUARY 2016 UPON WHICH I WAS TOLD THEY DID NOT HAVE THE PARTS AVAILABLE. NOW, ONE YEAR AND EIGHT MONTHS LATER I'M RECEIVING NOTIFICATIONS ABOUT BRINGING MY VEHICLE IN TO BE REPAIRED. THE MOST RECENT STATES "THIS IS A SERIOUS ISSUE THAT MUST BE TAKEN CARE OF - DEFECTIVE COMPONENTS CAN CAUSE THE AIRPAG TO DEPLOY IMPROPERLY, SHOOTING METAL FRAGMENTS ANT DRIVERS AND PASSENGERS, WHICH CAN CAUSE SERIOUS INJURY OR DEATH." I'M CONCERNED THAT IT TOOK NEARLY TWO YEARS TO RESOLVE THIS ISSUE, ESPECIALLY GIVEN THE STATEMENT BEING SENT OUT VIA POSTCARD. SECONDLY, NOW THERE IS YET ANOTHER RECALL FOR SOMETHING RELATED TO THE ELECTRICAL POWER TO THE FUEL PUMP MODULE. I HAVE ALREADY TAKEN MY VEHICLE IN MULTIPLE TIMES FOR A RELATED RECALL, ONE THAT LEFT ME STRANDED AND HAVING TO BE TOWED BEFORE VW EVER EVEN NOTIFIED ME. ABSOLUTELY UNREAL!

NHTSA ODI 11034396

TAKATA RECALL - IN APRIL 2016, VW INFORMED ME THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE AND POTENTIALLY DANGEROUS. TODAY (JULY 5, 2017) I CALLED THE VW DEALER, AND THE VW DEALER CLAIMS THE PARTS FOR THE AIRBAG REPAIR WILL NOT BE AVAILABLE UNTIL SEPT. 30, 2017. THAT MEANS I WILL HAVE BEEN DRIVING AN UNSAFE CAR FOR 18 MONTHS. CAN NHTSA GET VW TO DO THE REPAIRS SOONER?

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