What 230 owners told NHTSA about the 2012 Volkswagen Cc

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKA RECALL : DEALERSHIP WILL NOT REPAIR BEC MANUFACTOR HAS NOT 9UT A PLAN IN PLACE. THIS PREVENTS ME FROM SELLING THIS CAR. I NO LONGER FEEL SAFE DRIVING IT. HOWEVER, I NO CHOICE AS I ONLY OWN ONE CAR.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL I RECEIVED A RECALL NOTICE FROM VWOA IN APRIL, 2016 REGARDING MY DRIVER'S SIDE AIR BAG. IT IS NOW DECEMBER, 2016 AND MY DEALER STILL HAS NO IDEA WHEN IT MIGHT BE REPLACED. ADDITIONALLY, WHEN I TRIED TO TRADE IT IN ON A 2016 MODEL, I WAS TOLD THAT MY OLD CC WAS NOW WORTH HALF OF WHAT I HAD PAID FOR IT ONLY ONE YEAR AGO DUE TO THE DANGEROUS AIR BAGS. ALSO I WAS WARNED OF THE POSSIBILITY OF SHRAPNEL INJURY SHOULD I CONTINUE DRIVING THE CAR. YOUR HELP IN OBTAINING A PROMPT REMEDY WOULD BE APPRECIATED. *TR

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THIS IS A VERY SERIOUS SAFETY CONCERN AND THE RECALL HAS BEEN NEARLY ONE YEAR WITHOUT ANY UPDATES OR A SOLUTION TO THIS SAFETY HAZARD. THIS IS UNACCEPTABLE.

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YAKATA RECALL AFTER PUTTING MY FAMILY AT RISK FOR ALMOST 12 MO. IS'NT IT TIME FOR THE GOV. TO STEP UP.ACTUALLY IT'S MORE LIKE 4YEARS. THAT DEFECT HAS BEEN THERE SINCE NEW.

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TAKATA RECALL. THERE IS A TAKATA AIRBAG RECALL AND THERE IS NO REMEDY YET. I LIVE IN ALABAMA WHICH HAS A HOT, HUMID CLIMATE. I WOULD LIKE THE AIRBAG TO BE TAKEN OUT EVEN IF NO REPLACEMENT IS AVAILABLE AT THIS TIME BECAUSE THE AIRBAG MAY EXPLODE CAUSING INJURY TO ME.

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TAKATA RECALL.

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TAKATA RECALL - THE DRIVER SIDE AIR BAG HAS NOT YET BEEN REPLACED WHICH PUTS DRIVERS OF MY CAR IN DANGER. I WAS NOTIFIED OF THE RECALL BY VW IN APRIL 2016, BUT THE PROBLEM HAS NOT BEEN FIXED.

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MY LEASE IS UP AND ON MY 2012 CC AND I ONLY HAVE 20,000 MILES ON IT. I WANTED TO PURCHASE BUT WHEN I WENT TO PURCHASE IT AT VE, THEY STATED THAT THEY COULDN'T FIX IT OR SELL IT TO ME.. WHO WANTS TO BUY A CAR THAT HAS A SAFETY RECALL WITH NO DATE DETERMINED TO FIX IT? WHAT DO I DO?

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TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA INFLATORS. THE RECALL DATE WAS FEB 9, 2016. IT IS NOV 4, 2016 AND THE REMEDY IS STILL NOT AVAILABLE. THE RECALL IS NOT BEING HANDLED IN A TIMELY MANNER PUTTING THE DRIVER (MY SON) AT RISK. ACCORDING TO THE VIDEO AT THE NHTSA WEBSITE ON THE TOPIC, IT STATES HOT AND HUMID CLIMATES INCREASE THE RISK OF MALFUNCTION. WE LIVE IN NC, A HOT AND HUMID CLIMATE.

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TAKATA RECALL : SOON AFTER I PURCHASED MY USED 2012 VW CC , THE PROBLEMS STARTED : AIRBAG LIGHT TURNED ON , AT THE SAME TIME HORN BECAME INOPERATIVE AND STEERING WHEEL CONTROLS BECAME DISABLED. NHTSA RECALL # 16V078, NHTSA CAMPAIGN NUMBER: 16V078000 , MANUFACTURE'S RECALL # 69M9, RECALL DATE 02.09.2016. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE ! THE SECOND RECALL IS : TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS ( TPM ). FLATE TIRE IMAGE ON AND OFF EVERY DAY A LOT OF TIMES PER DAY, DESPITE THE TIRE PRESSURE IS OK. DEFECTIVE AIRBAG ( INFLATOR ) ALONG WITH DEFECTIVE TPM ARE BOTH MAJOR SAFETY ISSUES AND IN NEED TO FIX IT ASAP FREE OF CHARGE. VOLKSWAGEN OF KEARNY MESA SAN DIEGO OFFERED TO FIX THE AIRBAG AT HIGH PRICE ! DRIVING WITH THOSE PROBLEMS IS DANGEROUS ! I DID NOT WRITE DIRECTLY TO VOLKSWAGEN OF AMERICA, BUT I AM GOING TO DO IT ! THANK YOU *TR

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TAKATA RECALL, VOLKSWAGON HAS BEEN DELAYING A FIX FOR MY CC SPORT 2012. I WAS NOTIFIED IN FEBRUARY 2016 THAT MY VOLKSWAGON CCSPORT 2012 HAS A SAFETY RECALL OF MY AIRBAGS. THE DEALER AS ADVISED ME THEY WON'T TAKE MY CAR BACK IN TRADE FOR ANOTHER VEHICLE DO TO THE OPEN RECALL. FURTHER ADVISED ME THAT BECAUSE VOLKSWAGON CURRENTLY HAS NO FIX IN THE NEAR FUTURE. MY AUTOMOBILE WITH 37,000 MILES IN EXCELLENT CONDITON AND MAINTAINED/SERVICED EVERY 3000 MILES. AND I WAS ADVISED THAT THE VALUE OR TREADE IN IF THEY WERE TO TAKE CAR BACK. THE CAR WOULD HAVE TO BE SOLD AT AUCTION FOR PENNY'S ON THE DOLLAR. THIS IS A CRIME AND OUT RAGIOUS THAT A DEALER WHO HAS SOLD ME TWO VOLKSWAGON OVER THE SPAN OF 10YEARS IS NOW SENDING ME TO CAR MAX AS MY ONLY OPTION TO TRADE MY CAR OR SALE IT. I'M OUT RAGED AND NEED SOME ADVISE OR GUIDANCE AS TO HOW I MOVE FORWARD WITH VOLKSWAGON TO SETTLE THIS SAFETY RECALL WHICH HAS BEEN ON FILE ALMOST A YEAR. AND VOLKSWAGON HAS NO INFORMATION OR ANY IDEA AS TO WHEN OR HOW THEY WILL FIX MY AUTOMOBILE

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THE VEHICLE SMELLS OF GASOLINE ALL THE TIME AND MOST NOTABLY WHEN IT IS TURNED OFF. THE SMELL IS STRONGEST IN THE ENGINE COMPARTMENT. THERE ARE NO LEAKS ANYWHERE AND AS AN AFTERTHOUGHT I HAVE CHANGED TO PREMIUM GAS. THE DEALER CHANGED THE FUEL PUMP AS A REMEDY TO THIS ISSUE, BUT IT NEVER FIXED THE SMELL. THE SMELL IS AT THE ENGINE COMPARTMENT AND THIS HAS OCCURRED FOR THE LAST YEAR AND HALF -EVER SINCE THE CAR REACHED 40,000 MILES AND IT NOW HAS 65,000. THE CAR IS GETTING TERRIBLE FUEL CONSUMPTION AND I AM WORRIED THE CAR IS GOING TO SELF COMBUST AT SOME POINT WHILE SITTING IN THE GARAGE.

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TAKATA RECALL... WHEN I BRING MY CAR IN THERE IS NO FIX TO THIS PROBLEM BUT THEY SAY THEY CAN PUT NE IN ANOTHER CAR BUT MY VALUE IS NOT ENOUGH TO ZERO OUT THE BAKANCE ON MY LOAN... WHY MUST I PAY FOR A CAR THAT IS SUPPOSED TO BE SCRAPPED AND A MANUFACTURED DEFECT? MY LOAN NEEDS TO BE ZEROED OUT AND I SHOULD BE ALLOWED TO START OVER. I HAVE SPENT EXTRA MONEY ON THAT CAR NEW TURES & BATTERY NOT EVEN A YEAR OLD. THE TAKATA CORPORATION NEEDS TO BE LIABLE FOR THE REMAINING DEBT NOT ME.... MY NOTE WILL GO FROM 420 OWNING TO 655 LEASED TO GET OUT THAT CAR AND I'M FORCED TO PURCHASE ANOTHER VOLKSWAGEN.... NOT FAIR AT ALL....

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TWO DAYS AFTER RETURNING FROM A TRIP WITH NO ISSUES. I WENT TO START MY CAR AND IT WOULD CRANK BUT NOT FIRE. I HAD IT TOWED TO A VW DEALER WHO WAS SUPPOSED TO DO A MULTIPOINT DIAGNOSTIC. I WAS CALLED AND TOLD THE ENGINE LOST COMPRESSION AND THE TIMING CHAIN STRETCHED CAUSING DAMAGE TO THE CYLINDER HEAD. THE ESTIMATE WAS OVER $7000. I CALLED AN INDEPENDENT MECHANIC WHO WAS SURPRISED TO HEAR OF THE TIMING CHAIN FAILURE WITH THAT LOW OF MILEAGE, 73,000. HE CALLED BACK A FEW MIN LATER AND TOLD ME OF A TSB ON THE TIMING CHAIN TENSIONER AND ALSO THAT THERE WERE LAWSUITS FOR THIS EXACT THING. UPON DOING RESEARCH I FOUND MULTIPLE LAWSUITS, A SETTLEMENT IN 2014 IN WHICH THEY PAID ALL REPAIR COSTS AND REIMBURSEMENTS. THE LAWSUIT INDICATED THAT VW HAS KNOWN ABOUT A DEFECTIVE TIMING CHAIN TENSIONER FOR YEARS AND HAVE NOT PUT OUT A RECALL, NOR EVEN LET THEIR CUSTOMERS KNOW OF THIS POTENTIAL. THEY DO HAVE A REPLACEMENT TENSIONER AVAILABLE WHICH DOES INDICATE THEY ARE AWARE OF THE PROBLEM. I ASKED THE DEALER TECH HOW HE DIAGNOSED THE PROBLEM AND SAID HE LISTENED WHEN HE WENT TO START AND PUT A SCOPE IN THE OIL DIP. WITH THAT SMALL AMOUNT OF TIME, HE CAME UP WITH A STRETCHED TIMING CHAIN AND DAMAGED HEAD CYLINDER, AND A MAJOR REPAIR COST. I SPOKE WITH THE SERVICE MANAGER AND ASKED ABOUT THE DEFECTIVE TENSIONER AND HE DENIED ANY KNOWLEDGE, WHICH I FIND HIGHLY UNLIKELY, DUE TO THE LENGTH OF TIME THIS HAS BEEN GOING ON. I HAVE A CALL INTO VW CUSTOMER CARE ASKING FOR THEM TO FIX IT AT NO COST DUE THE DEFECTIVE PART. THIS IS A VERY LARGE ISSUE THAT CAN RESULT IN NOT ONLY A HIGH COST, MAJOR DAMAGE TO THE ENGINE, BUT COULD ALSO RESULT IN ENGINE POWER, STEERING AND BRAKE CAPACITY WHICH IS A CATASTROPHIC SAFETY ISSUE. THIS IS AN ISSUE THAT NEEDS TO BE COMMUNICATED, AND SHOULD BE FIXED BY VW PRIOR TO ANY RESULTING DAMAGE, AND MORE IMPORTANTLY ANY INJURY OR LOSS OF LIFE.

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2012 VW CC WITH 72K. ALWAYS MAINTAINED AT THE DEALERSHIP AND OIL CHANGE WAS DONE EVERY 5-6K ONLY AT VW DEALER. ISSUE STARED T TRAFFIC LIGHTS, CAR STOPPED AND WHEN STARTED IT WAS RUNNING VERY ROUGH. SOUNDED LIKE RUNNING ON 2-3 CYLINDERS. TOOK THE CAR TO THE DEANSHIP, FOUND 8 CODES, MOSTLY MISFIRES ON ALL 4 CYLINDER AND ALSO ISSUE WITH CAMSHAFT TIMING. DEALER TOLD THAT THEY NEED TO TAKE THE ENGINE APART TO DIAGNOSE THE ISSUE, COST $1200 JUST FOR DIAGNOSES. I CALLED VW AMERICA THEY SUGGESTED TO TAKE THE ENGINE APART AND BASED ON THE PROBLEM THEY WILL CONDITIONER IF THEY WILL AGREE TO HELP. DEALER PROCEED WITH DIAGNOSTICS AND FOUND THE ISSUE. BROKEN BRACKET SCREEN OF PART NUMBER 06H-103-144-J BRACKET. THE MISSING SCREEN WAS NOT FOUND AT ALL AND THIS PART FAILURE CAUSED MORE DAMAGE SO I ALSO NEEDED REPLACEMENT OF THE CAMSHAFT PART #06-H109021K, VALVE AND MANY OTHER PARTS. PLEASE SEE ATTACHED PICTURES OF THE DAMAGED PARTS (INTERNAL ENGINE PARTS) AND INVOICE OF WHAT WAS REPLACED. I DID SOME RESEARCH AND FOUND THAT AUDI WITH SAME ENGINES USED EXACTLY THE SAME PART NUMBER THAT FAILED IN MY VEHICLE AND THEY HAD ISSUED RECALL CAMPAIGN 15D6. VW NOT WILLING TO HELP OR COVER THE COST WITH EXPLANATION THAT VEHICLE IS OUT OF WARRANTY EVEN AUDI USES SAME ENGINE AND THEY ARE SAME COMPANY. I DO HAVE THE OLD PARTS WITH ME AND I SEE THAT THE PART WHICH WAS ORIGINALLY INSTALLED IN MY VEHICLE IS 06H-103-166-G AND THE REPLACEMENT PART BASED ON THE INVOICE IS 06H-103-144-J, THE ONE THAT IS PART OF THE AUDI RECALL. I WAS LUCKY THAT THE ISSUE HAPPENED AT THE TRAFFIC LIGHTS. I WORKED WITH REGIONAL CASE MANAGER AND HER SUPERVISOR BUT THEY WERE NOT WILLING TO DO ANYTHING EVEN WHEN I MENTIONED THE AUDI RECALL. MY CASE NUMBER WITH VW AMERICA IS 160174354. TOTAL COST FOR THIS REPAIR AND RENTALS HAS COST ME $3100

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE MAKING A LEFT TURN AT A GREEN LIGHT, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE DRIVER SUSTAINED WHIPLASH, NECK LIGAMENT PAINS, AND SHOULDER AND WRIST PAINS ON THE LEFT SIDE. ONE PASSENGER SUSTAINED WHIPLASH, AND NECK AND BACK PAINS. ANOTHER PASSENGER SUSTAINED WHIPLASH AND ABDOMEN PAINS. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY CLAIMED THE VEHICLE AS A TOTAL LOSS AND IT WAS TOWED TO A REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,789.

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TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS AIRBAG REPLACED IN MY DAUGHTERS CAR. WE LIVE IN FLORIDA AND HER CAR IS LISTED ON THE RECALL LIST WHICH IS STILL OPEN. I PRAY EVERYDAY THAT SHE IS SAFE IN THIS CAR, WE CAN NOT AFFORD TO REPLACE AN ENTIRE CAR OR GET A RENTAL FOR MONTHS AT A TIME.

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TAKATA RECALL I PURCHASED A CPO CVW CC SPORT FROM AND HAVE GONE TO MY LOCAL VW DEALER IN LA QUINTA CALIFORNIA SEVERAL TIMES ABOUT THIS RECALL. I AM AN 82-YEAR OLD WOMAN THAT FREQUENTLY TRAVELS BY CAR BETWEEN LA QUINTA AND LOS ANGELES. I AM VERY CONCERNED ABOUT BEING IN AN ACCIDENT ALONG THE MUCH TRAVELED HIGHWAYS BETWEEN THE TWO AREAS KNOWING MY AIR-BAG MIGHT NOT WORK. I HAVE HAD ARTERIAL STENTS IMPLANTED AND SHOULD I GET IN AN ACCIDENT THE DEBRIS FROM A FAULTY AIRBAG COULD KILL ME. I NEED THIS FIXED OR VW SHOULD OFFER TO REPLACE MY CAR. WHAT CAN I DO? CAN YOU HELP IN ANY WAY? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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