What 290 owners told NHTSA about the 2012 Subaru Outback Wilderness

Brake line failure. Burst under plastic gas tank cover.

NHTSA ODI 11427358

Good morning. Had to replace 3 car battery in 3 years, can not leave key in Ignition car goes dead, have to jump to start car more times I can remember. It's take more time to start, sometimes won't start. Had to call aaa road service. Airbag light came on. Tuck to subaru dealer in quincy ma. Came back with numerous codes on airbags failing and Electrical harness, Dealer advice replacing all air bags and harness.

NHTSA ODI 11424559

THE VEHICLE STALLED A FEW TIMES IN 2017 AND 2018 WHILE SHIFTING FROM REVERSE TO DRIVE; AND WHILE COMING FROM A STOP, ON STEEP HILL, AND RELEASING BRAKE TO GET MOVING IN TRAFFIC. IT ALSO SHUDDERED RANDOMLY WHILE TRANSITIONING GEARS FROM PARK TO REVERSE/DRIVE OR REVERSE TO DIVE AND VICE VERSA. I TOOK IT TO THE DEALER WHO WE PURCHASED IT FROM AND THEY IDENTIFIED IT AS A TRANSMISSION ISSUE THAT CAN BE RESOLVED VIA AN EXTENDED WARRANTY. AT THE TIME THE VEHICLE HAD ABOUT 70K MILES. THEY REPLACED THE TORQUE CONVERTER, VALVE BODY AND STRAINER IN 2018. THE CAR RANDOMLY SHUDDERS SLIGHTLY BETWEEN SHIFTS FROM REVERSE TO DRIVE AND VICE VERSA, BUT THE DEALER WHO REPLACED THE PARTS COULD NOT IDENTIFY IT. I TOOK VEHICLE TO ANOTHER DEALER WHO COULD ALSO NOT REPLICATE THE ISSUE. THERE WAS ONE TIME WHERE IT SHOOK NOTICEABLE AFTER EXITING THE FREEWAY AND COMING TO A STOP BUT THE CAR DID NOT STALL. IN 2021, WITH THE CAR APPROACHING 97.5K IN MILES, STALLED WHEN I SHIFTED FROM REVERSE TO DRIVE GETTING OUT OF A PARKING SPOT ON A BUSY STREET. IT RESTARTED AFTER I PUT INTO PARK AND WAS ABLE TO CHANGE GEARS AND GET OUT SAFELY. I NOTICED IT SHUDDERS WHEN THE ENGINE IS WARM. SOMETIMES IT FEELS UNSAFE WHEN I AM TRYING TO GET OUT OF A PARKING SPOT ON A BUSY STREET OR ON A HILL. I TOOK IT BACK TO DEALER WHO MADE THE WARRANTY REPAIR. THEY COULD NOT REPLICATE THE ISSUE. THEY CLEANED THE THROTTLE BODY AND FOUND NO CODES ON THE ECU. THEY SAID THEY FELT A SLIGHT SHUDDER BUT THAT THIS IS NORMAL. THEY SAID I COULD TAKE IT FOR A SECOND OPINION BUT I DID THAT ALREADY AT ANOTHER DEALER PREVIOUSLY. I SPENT HUNDREDS OF DOLLAR TO TRY TO GET A DIAGNOSIS BUT TO NO AVAIL. I HAVE PROPERLY MAINTAINED THE CAR AS RECOMMENDED. IT FEELS VERY STRANGE THAT THIS CONTINUES TO HAPPEN BUT THE DEALER CANNOT REPLICATE AND IDENTIFY. SOMETIMES WE FEEL UNSAFE OR WORRIED THAT IT WILL STALL AT THE WRONG TIME.

NHTSA ODI 11415948

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO DEWEY GRIFFIN SUBARU (1800 IOWA ST, BELLINGHAM, WA 98229, (360) 734-8700) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11413346

I BOUGHT THIS CARD AT THE END OF MARCH AND ONLY FOR ONE WEEK IT REGISTERED THE CAR GOT FIRED AND BURNED WHILE DRIVING LAST FRIDAY AROUND 10PM. WHEN I CHECKED THE VIN#. THIS CAR HAS OVER 16 RECALLS

NHTSA ODI 11412844

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THEIR SON WAS DRIVING APPROXIMATELY 10 MPH, WHEN THE DRIVER ATTEMPTED TO APPLY THE BRAKE PEDAL HOWEVER THE BRAKES FAILED. THE DRIVER HAD TO DROP THE VEHICLE INTO FIRST GEAR THEN CRASHED INTO THE CURB WHERE IT CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DRIVER RECEIVED A CHEST INJURY HOWEVER THERE WAS NO MEDICAL ATTENTION NEEDED. THE REAR PASSENGERS ALL OF WHICH WERE CHILDREN WERE NOT INJURED BUT ALL CAR SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (WALKER MOTORS INC 265 RIVER ST, MONTPELIER, VT 05602; (802) 229-0391) WHO DIAGNOSED THE BRAKE LINE HAD CORRODED. THE VEHICLE'S BRAKE LINE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THEIR VIN WAS NOT INCLUDED IN ANY RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11407579

SUBARU OUTBACK (2012), WHEN STOPPED FOR 1-2 MINUTES, WITH THE ENGINE AND IGNITION OFF, AND THE GEAR SHIFT IN PARK, ON A SLIGHT INCLINE (TO CHECK A POTENTIAL SAFETY HAZARD) SUDDENLY ROLLED BACKWARDS AS I WAS LEANING IN TO RETRIEVE MY BAG. I WAS DRAGGED ACROSS THE NORMALLY BUSY ROAD, BARELY ABLE TO HANG ON (BY BOTH HANDS GRABBING ANYTHING I COULD INSIDE THE CAR). MY LEGS SCRAPED ON THE GROUND VIOLENTLY BURNING THOUGH MY SNEAKER THEN ANKLE FLESH AND GRAZED THE BONE BADLY. MY LEGS ON THE ROAD TURNED THE 1.5 TON VEHICLE A FEW DEGREES AS IT CAREENED UNDER RAPID ACCELERATION REACHING AN ESTIMATED 8-10 MPH BUMPING OVER 2 KERBS PULLED ME EVEN FURTHER OUT OF THE CAR, BUT STILL HANGING ON. LUCKILY THE OPEN DRIVER'S DOOR ENGAGED WITH A HEDGE WHICH RIPPED THE DOOR ALMOST OFF THE CAR AND TURNED THE CAR ANOTHER 35 DEGREES OR SO, AVOIDING A VIOLENT CRASH INTO THE NEIGHBOR'S HOUSE. INSTEAD THE CAR GRAZED A WOODEN POST (FURTHER SLOWING IT) THEN HIT A SECOND POST WHICH BROUGHT THE CAR TO A HARD STOP. THIS PUSHED ME OUT OF THE CAR ONTO A PATCH OF GRASS, BACK TO THE CAR. AN ENGINEERING ASSESSMENT LATER REVEALED THE SHIFT-INTERLOCK HAD FAILED (INVOLVING A COUPLE OF PARTS) SO THAT THE GEAR MAY BE SHIFTED (OR SHIFT ITSELF) WHEN THE ENGINE AND IGNITION ARE OFF WITH THE KEYS STILL IN. MY INJURIES INCLUDE ANKLE (ON A LEG WITH A HIP REPLACEMENT), PTSD (DIAGNOSED AS CAUSED 100% BY THE CRASH) AND EXACERBATION OF MULTIPLE-SCLEROSIS CAUSING DEBILITATING BOUTS OF TRIGEMINAL NEURALGIA AND WITH ADDITIONAL BRAIN DAMAGE (PROVEN BY INCREASED LESION LOAD ON MRI SCAN). THEREFORE THE VEHICLE FAILURE ON THIS MODEL IS ALSO POTENTIALLY DANGEROUS TO OTHER OWNERS OF THE SAME MODEL CAR. WE ALSO RESEARCHED AND FOUND ONE ALMOST IDENTICAL CASE WITH THE SAME MODEL, THE SAME ROLL-IN-PARK BUT FAR MORE SERIOUS INJURY AS THE DRIVER WAS KNOCKED DOWN BY THE DOOR, APPARENTLY AS THE CAR ROLLED OVER.

NHTSA ODI 11405138

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, THE VEHICLE MADE A GRINDING SOUND BUT FAILED TO ENGAGE IN REVERSE. THE CONTACT SHIFTED THE GEAR SHIFTER TO NEUTRAL AND HAD ASSISTANCE FROM A BYSTANDER TO PUSH THE VEHICLE OUT OF THE PARKING SPACE. THE VEHICLE WAS SHIFTED INTO DRIVE AND OPERATED AS DESIGNED. THE CONTACT NOTIFIED BURLINGTON SUBARU (351 SHELBURNE RD, BURLINGTON, VT 05401) OF THE FAILURE, AND WAS INFORMED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT'S HUSBAND DIAGNOSED THE FAILURE AS A FRACTURED REVERSE FORK SHIFT IN THE REVERSE CORD AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 117,450.

NHTSA ODI 11405053

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED WHILE AT A STANDSTILL WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT COULD NOT REMOVE THE KEY FROM THE IGNITION AND WAS UNABLE TO UNLOCK FRONT DRIVER'S SIDE DOOR. AFTER ACTIVATING THE HORN FOR APPROXIMATELY 10 SECONDS, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TOWED TO METROWEST SUBARU (948 WORCESTER ST, NATICK, MA 01760, (508)651-2000) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND THE CONTACT WAS ADVISED TO BRING THE VEHICLE THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

NHTSA ODI 11397602

ON OCTOBER 16TH, 2020 WHILE DRIVING OUR 2012 SUBARU OUTBACK ON THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON. MY HUSBAND AND I PULLED OVER, LIFTED THE HOOD AND SAW STEAM COMING FROM THE ENGINE NEAR THE RADIATOR. WE TOOK THE CAR TO THE SUBARU DEALERSHIP AND THE TECH STATED BOTH HEAD GASKETS WERE FAILING. THE VEHICLE HAD 156,000 MILES ON IT AND WE ENDED UP PAYING OVER $2500 IN REPAIR COSTS. BECAUSE OF THE AGE AND MILEAGE ON THE CAR, I DID NOT PLAN TO SUBMIT A REPOT TO THE NHTSA. HOWEVER, I WAS NOTIFIED BY A RELATIVE TODAY THAT HER 2009 SUBARU IMPREZA WITH ONLY 68,000 MILES JUST EXPERIENCED HEAD GASKET FAILURE AND THE DEALERSHIP QUOTED HER $4500 IN REPAIR. I HAVE ENCOURAGED HER TO SUBMIT THE ISSUE THROUGH NHTSA FOR FURTHER TRENDING PURPOSES AS I BELIEVE THIS MAY BE A SAFETY CONCERN WITH SUBARUS.

NHTSA ODI 11394507

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. THE CONTACT INITIALLY TOOK THE VEHICLE TO TWO SEPARATE INDEPENDENT MECHANICS WHO INFORMED HIM THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT THEN CALLED SUBARU OF SPOKANE (423 W 3RD AVE, SPOKANE, WA 99201) AND RAIRDON'S SUBARU OF AUBURN (3025 AUBURN WAY N, AUBURN, WA 98002) AND WAS PROVIDED ESTIMATES FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *BF

NHTSA ODI 11389890

CAR KEEPS OVERHEATING. NEEDED HEAD GASKETS - TWO TIMES WITHIN 2 1/2 YEARS! THAT PART SHOULDN'T HAVE TO BE REPLACED ONCE NEVER MIND TWICE.

NHTSA ODI 11389628

ON 28 DECEMBER WHILE DRIVING AT APPROXIMATELY 50 MPH WITH 3 PEOPLE IN 2012 SUBARU OUTBACK, THE SUNROOF SPONTANEOUSLY SHATTERED. NO ONE WAS HURT DURING THE INCIDENT. I TOOK THE CAR TO THE DEALERSHIP WHO INDICATED NO RECALL ON THE VEHICLE. SUBARU CUSTOMER SERVICE SENT ME A COUPON FOR $200 TOWARDS REPAIR. THOUGHT THIS WAS A ONE-TIME ANOMALY, BUT ON 07 JANUARY (10 DAYS LATER) THE WINDOW ON DRIVER'S DOOR SPONTANEOUSLY SHATTERED WITH TWO OF US IN THE CAR WHILE ON THE HIGHWAY AT A SPEED OF APPROXIMATELY 60MPH. NEITHER OF US WERE HURT. THE VEHICLE IS IN THE SHOP AND SUBARU HAS OFFERED $150 TOWARDS REPAIR COSTS. ONCE AGAIN NO RECALLS ARE IN EFFECT.

NHTSA ODI 11387233

VEHICLE LIGHTS (ABS, CHECK ENGINE, CRUISE, ETC) REMAIN ON OR BLINKING AT ALL TIMES.

NHTSA ODI 11384916

THE VEHICLE STALLS COMPLETELY UPON SLOWING DOWN. THIS OCCURS FREQUENTLY AT STOP SIGNS, LIGHTS AND WHILE CROSSING A MAJOR ROAD AND WAITING HALFWAY ACROSS TO JOIN THE FLOW OF TRAFFIC. SUBARU DEALER SAYS IT IS A DEFECTIVE TORQUE CONVERTER BUT NO LONGER COVERED BY THE CVT WARRANTY EXTENSION. THIS IS EXTREMELY DANGEROUS AND SHOULD BE FIXED AT NO COST TO VEHICLE OWNER.

NHTSA ODI 11383362

WE WERE NEVER NOTIFIED OF A EXTENDED WARRANTY ON THE CVT OF OUR OUTBACK. WE TOOK IT TO SUBARU DEALERSHIPS FOR MAINTANCE AND THEY FAILED TO TELL US ABOUT THE CVT GOING BAD CAUSING DAMAGE TO THE TRANSMISSION. WHEN WE CONTACTED SUBARU CORPORATE THEY TOLD US THERE WAS NOTHING THEY COULD DO. NOW WE HAVE HAD THE CAR LOOKED AT WHEN IT WAS UNDER THE MILEAGE BECAUSE IT WAS SHOWING SIGNS OF THE CVT GOING BAD AND THE DEALERSHIP WAS NEGLIGENT IN LETTING US KNOW OF THE PROBLEM. NOW WE FEEL OUR VEHICLE IS UNSAFE TO DRIVE AND SUBARU IS NOT WILLING TO FIX THE PROBLEM THEY KNEW ABOUT. WHEN WE FILL OUR TANK UP AT THE GAS STATION THE BREAK, TRACTION, CRUISE CONTROL LIGHTS WILL BLINK AND THE CRUISE CONTROL WILL STOP WORKING WHILE THE LIGHTS ARE BLINKING. WE TOOK THE CAR TO DERREL WALTRUP DEALERSHIP IN NASHVILLLE TENNESSEE, SUBARU OF NASHVILLE AND SUBARU OF GALLITAN TN. ALL THREE DEALERSHIPS AGEED THAT THE ISSUE WITH OUR CAR IS DUE TO THE CVT WARRENTY ISSUE. WE ARE THE ONLY OWNERS OF THIS SUBARU AND HAVE TAKEN GREAT CARE OF IT. WE WANT SUBARU TO STAND BEHIND THEIR PRODUCT AND FIX THE DEFECT SO THAT WE CAN CONTINUE TO BE SAFE IN OUR CAR.

NHTSA ODI 11377269

VEHICLE SHAKES AND SHUTTERS WHEN BRAKING AT HIGHER SPEEDS BEFORE COMING TO A STOP. STALLS OUT OFTEN WHEN APPROACHING STOP SIGNS AND RED LIGHTS.

NHTSA ODI 11375488

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATE THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE TRAVELED TO THE FLOOR. THE CONTACT STATED THAT THE BRAKE PEDAL WAS SPONGY WHILE BEING DEPRESSED. THE CONTACT STATED THAT THE BRAKING SYSTEM WAS FLUSHED HOWEVER, THE FAILURE RECURRED. GANLEY WESTSIDE SUBARU (25730 LORAIN RD, NORTH OLMSTED, OH 44070) (888) 798-5035) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 11V562000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

NHTSA ODI 11373042

MY 2012 SUBARU IS HAVING NEUROLOGICAL PROBLEMS - ALL DASH LIGHTS COME ON: IT HAPPENS RANDOMLY WHEN DRIVING OVER BRIDGES OR SPEED BUMPS. STARTED ON 8/8/16 WHEN CAR BOGGED DOWN AND DIED WHILE DRIVING DOWN HWY. 360. I TOOK IT TO MY REGULAR SUBARU AUTHORIZED REPAIR PLACE ' CHRISTIAN BROTHERS ON SUBLET RD. IN ARLINGTON. THE DIAGNOSIS WAS BROKEN EGR (EXHAUST GAS RECIRCULATION) SYSTEM. I HAPPENED AGAIN & I TOOK IT BACK. THE FINAL REPAIR FOR THAT PROBLEM WAS 'REPLACE MASS FLOW SENSOR & MAJOR FUEL INDUCTION SERVICE. THE DASH LIGHTS CONTINUED TO COME ON BUT THE CAR DIDN'T BOG DOWN ANYMORE. I TOOK IT TO AUTO ZONE WHO RAN THE FREE DIAGNOSTIC. SO I TOOK IT BACK TO CHRISTIAN BROTHERS. THEY CHARGED ME $99 TO RUN A MORE DETAILED DIAGNOSTIC & STILL SAID I NEED TO REPLACE THE CATALYTIC CONVERTER. THERE WAS NO TEST OF THE EMISSIONS OTHER THAN THE COMPUTER DIAGNOSTIC. I WAITED A LONG TIME & THE FIRST CODE THAT CAME UP WAS FOR CATALYTIC CONVERTER. I SUSPECTED THAT THEY JUST DISCONNECTED THE BATTERY TO RESET THE LIGHTS) THE NEXT TIME I TOOK IT HILEY SUBARU 4/5/17 (FOR 60 K INSPECTION AND OIL CHANGE DATE). I ASKED THEM ABOUT THE DASH LIGHT PROBLEM. THE DASH LIGHTS WERE NOT ON THAT DAY BECAUSE I HAD LEARNED TO DISCONNECT THE BATTERY BUT THEY MENTIONED THAT THE 2012 OUTBACK RESEARCH INDICATED THAT 'REPOSITIONING THE BRAKE LINE' MIGHT BE THE PROBLEM BECAUSE OF OCCURRENCES HAPPENING WHEN CROSSING BRIDGES. THEY DID THAT, BUT THE PROBLEM CONTINUED ' NOT EVERY TIME I CROSSED THE BRIDGES, THOUGH. I TOOK IT TO 5 STAR SUBARU FOR THE 90 K INSPECTION 4/10/18 AND MENTIONED THE NEUROLOGICAL PROBLEMS. THEY INSISTED THAT THE PROBLEM WAS THE CATALYTIC CONVERTER BECAUSE OF THE COMPUTER DIAGNOSTIC. NEITHER DEALERSHIP WOULD GUARANTEE THAT REPLACING THE CATALYTIC CONVERTER WILL FIX THIS PROBLEM. THE PROBLEM PERSISTS BUT THERE IS NO REAL EVIDENCE OF A PROBLEM WITH THE EMISSIONS.

NHTSA ODI 11364804

VEHICLE HAS BEEN STALLING/SHUDDERING WHILE PRESSING ON THE BRAKES COMING TO A STOP, ENGINE HAS SHUT OFF TWICE DURING THIS. NO PATTERN HAS BEEN RECOGNIZED, APPEARS TO BE "RANDOM". WILL SLOW DOWN AT A STOP LIGHT AND RIGHT BEFORE THE COMPLETE STOP, THE ENGINE SHUDDERS THEN COMPLETELY DIES WITH NO WARNING. ALL THE LIGHTS POP UP ON THE DASHBOARD, BRAKE/GAS PEDAL QUITS WORKING UNLESS I PUT THE CAR IN PARK AND RESTART THE VEHICLE. VERY DANGEROUS AS IT IS RANDOM AND WITHOUT WARNING... DEALERSHIP STATES TORQUE CONVERTER NEEDS TO BE REPLACED. THIS SHOULD BE RECALLED AND PAID FOR BY SUBARU

NHTSA ODI 11363833

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE VEHICLE WHEN SLOWING DOWN AND WHEN STOPPED WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WOULD IMMEDIATELY RESTART AND THE CONTACT WOULD BE ABLE TO OPERATE THE VEHICLE AS NORMAL. THE CONTACT CONTACTED THE DEALER (HANANIA SUBARU OF ORANGE PARK 6400 BLANDING BLVD, JACKSONVILLE, FL 32244; (855) 851-7200) WHO STATED THAT THE TRANSMISSION NEEDED REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 166,000. INVALID VIN. *LN *TR

NHTSA ODI 11361762

VEHICLE SHUTTERS AND STALLS WHEN BRAKING ON A CITY STREET, ESPECIALLY IN COLDER WEATHER (I FIRST NOTICED THIS IN THE WINTER OF 2018). ON SEPT. 13, 2020, THE VEHICLE VIOLENTLY LURCHED FORWARD AS I PULLED OUT ON A CITY STREET AT LOWER SPEEDS. AFTER THIS OCCURRED, THE CHECK ENGINE LIGHT, OIL TEMP, TRACTION CONTROL LIGHT, AND BRAKE LIGHT CAME ON ON THE DASH. DIAGNOSTIC SHOWED A P0700 AND P2764 ERROR CODES INDICATING A NEED FOR A VALVE BODY REPLACEMENT. SERVICE BULLETIN 16-107-17R INDICATED THAT WHEN REPLACING THE VALVE BODY A NEWLY DESIGNED PART SHOULD BE USED BECAUSE THE OLD PART DOES NOT WORK AS WELL. WHEN I CALLED SUBRARU, THEY DISCOURAGED ME FROM REPLACING THE VALVE BODY WITH THE ORIGINALLY DESIGNED PART EVEN IF IT WAS BRAND NEW. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITHOUT THIS REPAIR AND I FEEL THAT BECAUSE SUBRARU HAS A NEWLY DESIGNED VALVE BODY PART TO ADDRESS THIS ISSUE, THAT THIS ISSUE IS NOT THE RESULT OF NORMAL WEAR AND TEAR BUT SHOULD BE A CONSIDERED A RECALL INSTEAD.

NHTSA ODI 11360419

AIR BAG LIGHT IS ON (A02) FAULTY OCCUPANCY DETECTION SENSORS IN RIGHT FRONT SEAT. BOTTOM SEAT FRAME WOULD HAVE TO BE REPLACED TO RESOLVE ISSUES

NHTSA ODI 11355400

FLASHING BRAKE LIGHT AND EBRAKE IS NOT ENGAGING. I CHECKED TO SEE IF THERE IS A STUCK DRUM BRAKE BY JACKING UP AND ROTATING BOTH REAR ROTORS. BOTH ROTORS MOVE FREELY. I CHECKED ONLINE AND THERE WAS RECALL ON 2012 MODELS BUT NOT ON MINE (2012 OUTBACK, 3.6 LIMITED. IT IS DRIVING OKAY BUT I AM AFRAID TO TAKE IT ON HIGHWAYS. LAST YEAR BRAKE LINING THICKNESS ON ALL FOUR TIRES WERE 7MM (SUBARU DEALERSHIP) AND I ONLY DROVE A MAXIMUM OF 10000 MILES. IS IT POSSIBLE THAT OTHER USERS FACE THE SAME PROBLEM AND THERE IS AN ISSUE WITH EBRAKE SYSTEM TOO.

NHTSA ODI 11354036

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. ADDITIONALLY, THERE WAS ALSO A CLUNKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBARU OF SAN BERNARDINO (645 AUTO CENTER DR S, SAN BERNARDINO, CA 92408, (909) 571-5480) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS ALSO TAKEN TO SUBARU OF ONTARIO (1195 AUTO CENTER DR, ONTARIO, CA 91761, (909) 487-8325) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED TO ASSIST WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 87,000.

NHTSA ODI 11352475