Home · 2012 Subaru Outback Wilderness · Complaints

What 290 owners told NHTSA about the 2012 Subaru Outback Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (290)Crash / fire / injury (21)Transmission & drivetrain (107)Engine (50)Airbags (39)Brakes (37)Electrical system (37)Lights (18)Steering (9)Visibility & wipers (9)Speed control (8)Body & structure (5)

21 of 290 complaints match · crash/fire/injury only · clear filters

Mar 16, 2024AirbagsCrash1 injury

Car was involved in a head on collision [XXX] with a concrete exit barrier after being pushed into the lane by a driver trying to in front of them trying to make a last second dash for the exit. Not sure if the driver was in blind spot, but the vehicle trying to merge did use turn signal or respond to horn honking from myself. In order to avoid the hitting the other driver, who was unaware of my car while aggressively merging, I tried driving into the safety lane, but at 65 MPH could not stop in time from hitting the barrier My safety was put at risk because upon impact the driver airbag did not deploy. The entire front end of the car crumbled and the car was declared totaled by the driver's insurance. The airbag deployment could have prevented more serious injury to the driver, by did not deploy. The driver was wearing their seat belt and suffered a bruised sternum and PTSD. Driver called police who did not file a report due to no damage to another vehicle or property or several injury to any persons. Airbag was part of the takata airbag recall for Subaru. Airbags are on record of being replaced at a Subaru dealership Redwood City, California- driver verified post crash. There were no warning lamps indicated the airbag was disabled. Driver alerted Subaru's quality control hotline who inspected the car on [XXX]. No word has been returned on why the airbag did not deploy during the crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11577819

Feb 23, 2022BrakesCrash

The contact owns a 2012 Subaru Outback. The contact stated she starting the vehicle and there was an abnormal noise coming from the engine. The contact stated while reserving, she was depressing on the brake pedal but failed to stop the vehicle, causing her to rear into 2 vehicles. The contact was not aware if there were any warning lights illuminated. The contact stated she continued to depress the brake pedal for almost 10-20 feet from where she started until it stop the vehicle completely. The air bags did not deploy. The contact did not sustain any injuries or seek medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ODI 11453573

Nov 8, 2021Electrical systemEngineFire

On October 27, 2021 while driving the car a number of vehicle light began flashing. We checked every thing we could and proceeded to drive it home, approximately 47 miles. First thing on 10/28/2021 it was examined by a Subaru dealer service department and they found no issues other than they replaced the serpentine belt and a few light bulbs. The car was driven again on 1o/29/21 and 11/1/21 with no incident. On the way home from work on 11/3/21 the same vehicle lights began flashing. We checked everything we could and found nothing wrong. We began travelling home and about 25 miles into the trip we heard what sounded like metal clanking. Shortly thereafter we began to lose power and the engine started smoking. The engine compartment was on fire by the time we were on the side of the road so we exited the car. In around 10-15 seconds the car was fully engulfed by flames and burned to the metal.

NHTSA ODI 11439746

Apr 12, 2021BrakesCrash1 injury

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE THEIR SON WAS DRIVING APPROXIMATELY 10 MPH, WHEN THE DRIVER ATTEMPTED TO APPLY THE BRAKE PEDAL HOWEVER THE BRAKES FAILED. THE DRIVER HAD TO DROP THE VEHICLE INTO FIRST GEAR THEN CRASHED INTO THE CURB WHERE IT CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE DRIVER RECEIVED A CHEST INJURY HOWEVER THERE WAS NO MEDICAL ATTENTION NEEDED. THE REAR PASSENGERS ALL OF WHICH WERE CHILDREN WERE NOT INJURED BUT ALL CAR SEATS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER (WALKER MOTORS INC 265 RIVER ST, MONTPELIER, VT 05602; (802) 229-0391) WHO DIAGNOSED THE BRAKE LINE HAD CORRODED. THE VEHICLE'S BRAKE LINE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THEIR VIN WAS NOT INCLUDED IN ANY RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

NHTSA ODI 11407579

Mar 27, 2021Transmission & drivetrainElectrical systemBody & structureCrash1 injury

SUBARU OUTBACK (2012), WHEN STOPPED FOR 1-2 MINUTES, WITH THE ENGINE AND IGNITION OFF, AND THE GEAR SHIFT IN PARK, ON A SLIGHT INCLINE (TO CHECK A POTENTIAL SAFETY HAZARD) SUDDENLY ROLLED BACKWARDS AS I WAS LEANING IN TO RETRIEVE MY BAG. I WAS DRAGGED ACROSS THE NORMALLY BUSY ROAD, BARELY ABLE TO HANG ON (BY BOTH HANDS GRABBING ANYTHING I COULD INSIDE THE CAR). MY LEGS SCRAPED ON THE GROUND VIOLENTLY BURNING THOUGH MY SNEAKER THEN ANKLE FLESH AND GRAZED THE BONE BADLY. MY LEGS ON THE ROAD TURNED THE 1.5 TON VEHICLE A FEW DEGREES AS IT CAREENED UNDER RAPID ACCELERATION REACHING AN ESTIMATED 8-10 MPH BUMPING OVER 2 KERBS PULLED ME EVEN FURTHER OUT OF THE CAR, BUT STILL HANGING ON. LUCKILY THE OPEN DRIVER'S DOOR ENGAGED WITH A HEDGE WHICH RIPPED THE DOOR ALMOST OFF THE CAR AND TURNED THE CAR ANOTHER 35 DEGREES OR SO, AVOIDING A VIOLENT CRASH INTO THE NEIGHBOR'S HOUSE. INSTEAD THE CAR GRAZED A WOODEN POST (FURTHER SLOWING IT) THEN HIT A SECOND POST WHICH BROUGHT THE CAR TO A HARD STOP. THIS PUSHED ME OUT OF THE CAR ONTO A PATCH OF GRASS, BACK TO THE CAR. AN ENGINEERING ASSESSMENT LATER REVEALED THE SHIFT-INTERLOCK HAD FAILED (INVOLVING A COUPLE OF PARTS) SO THAT THE GEAR MAY BE SHIFTED (OR SHIFT ITSELF) WHEN THE ENGINE AND IGNITION ARE OFF WITH THE KEYS STILL IN. MY INJURIES INCLUDE ANKLE (ON A LEG WITH A HIP REPLACEMENT), PTSD (DIAGNOSED AS CAUSED 100% BY THE CRASH) AND EXACERBATION OF MULTIPLE-SCLEROSIS CAUSING DEBILITATING BOUTS OF TRIGEMINAL NEURALGIA AND WITH ADDITIONAL BRAIN DAMAGE (PROVEN BY INCREASED LESION LOAD ON MRI SCAN). THEREFORE THE VEHICLE FAILURE ON THIS MODEL IS ALSO POTENTIALLY DANGEROUS TO OTHER OWNERS OF THE SAME MODEL CAR. WE ALSO RESEARCHED AND FOUND ONE ALMOST IDENTICAL CASE WITH THE SAME MODEL, THE SAME ROLL-IN-PARK BUT FAR MORE SERIOUS INJURY AS THE DRIVER WAS KNOCKED DOWN BY THE DOOR, APPARENTLY AS THE CAR ROLLED OVER.

NHTSA ODI 11405138

Aug 31, 2020Seat beltsElectronic Stability Control (esc)BrakesCrash

VEHICLE REAR ENDED VEHICLE IN FRONT BECAUSE OF BRAKE FAILURE/POTENTIAL ACCELERATION AT APPROXIMATELY 35MPH. THIS HAPPENED IN RAINY CONDITIONS, WHICH MY WIFE HAD NOTICED MANY WEEKS BEFORE. SUBSEQUENTLY, WE FOUND THESE RECALLS: AND LAWSUIT HTTPS://CARS.USNEWS.COM/CARS-TRUCKS/SUBARU/OUTBACK/2012/RELIABILITY HTTPS://WWW.CLASSACTION.ORG/NEWS/CLASS-ACTION-CLAIMS-SUBARU-CONCEALED-SUDDEN-ACCELERATION-DEFECT-IN-FORESTER-LEGACY-OUTBACK-MODELS#:~:TEXT=NEW%20JERSEY-,SUBARU%20OF%20AMERICA%2C%20INC.,FROM%20A%20SUDDEN%20ACCELERATION%20DEFECT.

NHTSA ODI 11352327

Jan 30, 2020Electrical systemEngineFire

WAS DRIVING ON HIGHWAY WHEN LIGHTS ON DASH STARTED FLASHING ON & OFF, CRUISE, BRAKE, CHECK ENGINE, THE TEMPERATURE LIGHT WAS FLASHING BLUE & RED. I PULLED OVER TO MAKE SURE EMERGENCY BRAKE WAS OFF. TURNED CAR OFF AND ON AND CHECKED GAS CAP WAS TIGHT AS I HAD GOOGLED WHY IT MIGHT BE FLASHING. I CONTINUED FOR ANOTHER MILE AND ENGINE STARTED MAKING CLICKING NOISE WHEN I PRESSED GAS. I PULLED OVER AND STOPPED, CAR LIGHTS WERE STILL FLASHING AND IT BEGAN TO SMOKE UNDER HOOD. SMOKE STARTED COMING THROUGH AIR CONDITIONING VENTS AND WE GOT OUT IMMEDIATELY AND ENGINE CAUGHT FIRE.

NHTSA ODI 11303050

Oct 4, 2018Transmission & drivetrainCrash

DRIVER STARTED CAR TO COOL IT OFF BEFORE RUNNING ERRANDS. IT WAS PARKED ON THE FLAT PORTION OF THE DRIVEWAY. IT WAS IN PARK & I DID NOT TOUCH THE GEAR SHIFTER. I LEFT THE DOOR OPEN TO ASSIST IN COOLING THE INTERIOR OFF MORE QUICKLY AND WENT TO RETRIEVE AN ITEM NEEDED FOR THE ERRANDS. WHEN I HEARD A STRANG NOICE I TURNED AROUND TO FIND MY CAR MISSING. IT HAD REVERSED ITSELF 180+ DOWN THE DRIVEWAY, ACROSS OUR LAWN & ONLY STOPPED WHEN IT HIT A 24'+ TREE. WHEN I REACHED THE VEHICLE THE GEAR SHIFTER WAS STILL IN PARK. INLINE TOWING HAD TO WINCH IT OUT, AND NOTED THAT EVEN THOUGH THE HAD SHIFTED IT TO NEUTRAL THE BACK UP LIGHTS WERE ENGAGED. IT HAS BEEN TOWED TO THE AUTO BODY SHOP FOR REPAIRS. INSURANCE HAS BEEN NOTIFIED.

NHTSA ODI 11133318

Jan 29, 2018Transmission & drivetrainCrash1 injury

TL* THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE THE VEHICLE WAS PLACED IN PARK ON AN INCLINE, THE CONTACT SUDDENLY HEARD A SCRAPING NOISE AND NOTICED THAT THE VEHICLE INDEPENDENTLY ROLLED AWAY. THE CONTACT'S WIFE WAS LEANING INTO THE VEHICLE AND WAS PULLED IN REVERSE ALONG WITH THE VEHICLE. THE VEHICLE CRASHED INTO A CURB AND THE FRONT DRIVER'S DOOR STRUCK THE HEDGE, WHICH SLOWED THE VEHICLE DOWN. THE VEHICLE THEN CRASHED INTO A TREE HEDGE. THE CONTACT'S WIFE SUSTAINED AN INJURY TO THE RIGHT SIDE OF HER HIP THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE ALL OF THE PANELS WERE REPAIRED; THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. AN INSPECTOR WAS SENT TO INSPECT THE VEHICLE, BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. *TT *TR *BF *TR

NHTSA ODI 11065700

Nov 28, 2017Body & structureCrash

MY 2012 SUBURU OUTBACK WAS STOPPED AT A GAS STATION IN NEUTRAL AND I GOT OUT OF THE CAR. MY WIFE TURNED THE ENGINE OFF AND THE CAR STARTED TO ROLL BACKWARD. I COULD NOT GET BACK INTO THE CAR IN TIME AND MY WIFE COULD NOT PULL THE EMERGENCY BRAKE BECAUSE SUBARU DID NOT PUT AN EMERGENCY BRAKE INTO THAT MODEL THAT YEAR. THEY HAVE SINCE CORRECTED THAT DESIGN FLAW. THE CAR ROLLED BACKWARD ACROSS A ROAD AND ONTO A CONCRETE ISLAND AND OVER A ROCK WHICH DAMAGED THE EXHAUST SYSTEM. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE AND NOT HAVING AN EMERGENCY BRAKE TROUBLES ME. I THINK THE VERY LEAST SUBARU SHOULD DO WOULD BE TO REPAIR THE DAMAGE DONE BY NOT HAVING AN EMERGENCY BRAKE IN THE CAR.

NHTSA ODI 11051084

Feb 27, 2017AirbagsCrash1 injury

TAKATA RECALL THIS VEHICLE HAS BEEN IN A AUTO SHOP SINCE 12/7/16 AND AFTER DIAGNOSTICS THE MECHANIC IS STILL UNABLE TO REPAIR. THE AIRBAG LIGHT IS STILL ON. BOTH SIDE CURTAIN AIR BAGS, BOTH SIDE IMPACT SENSORS, AND THE AIR BAG MODULE WERE REPLACED. THE CODES ARE F2-SIDE SENSOR BUS LH COMMUNICATION ERROR. EA-SIDE SENSOR BUS RH COMMUNICATION. 41-SIDE AIR BAG RH FAILURE. 27 ODS COMMUNICATION ERROR. CANNOT CLEAR ANY CODES STILL. THEN INSTALLED TEST HARNESSES AT AIR BAG CONTROL MODULE AND ODS AND RIGHT SEAT AIR BAG MODULE. PERFORMED OHM TEST - NEED TO START WITH ODS AND BOTH SIDE AIRBAG MODULES. STILL DID NOT CLEAR AIR BAG LIGHT. SO THE CAR IS UNSAFE TO DRIVE. PLEASE INSPECT THIS VEHICLE ASAP THIS IS COSTING A FORTUNE. I DO NOT KNOW HOW TO UPLOAD ANY THING OR I WOULD TRY.

NHTSA ODI 10957275

Jan 19, 2017AirbagsCrash1 injury

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE AT A HIGH RATE OF SPEED. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED PAINS TO THE NECK, CHIN, AND COLLAR BONE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A YARD BY THE INSURANCE COMPANY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V014000 (AIR BAGS), BUT THE CONTACT WAS NOT AWARE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10946381

Sep 22, 2016Electrical systemFire

DRIVING ON INTERSTATE 95 THE ENGINE CAUGHT ON FIRE AND VERY QUICKLY ENGOLFED THE ENTIRE CAR - BUMPER TO BUMPER.

NHTSA ODI 10908655

Sep 18, 2015Transmission & drivetrainElectrical systemFire

CAR HAD FIRE AT STARTER WITH LOTS OF SMOKE COMING FROM TRANSMISSION AND ALTERNATOR .VEHILCE HAD BEEN HAVING SHIFTING ISSUES AND TRACTION FROM ALL WHEEL DRIVE NOT WORKING. I HAD VEHICLE TAKEN TO DIFFERENT DEALERS BUT NO ONE WAS ABLE TO FIX PROBLEM UNTIL THE DAY CAR CAUGHT FIRE WHICH TOLD THEM WHICH PARTS WHERE AT FAULT. MY VEHICLE IS TRUELY A LEMON, FOR IT HAS BEEN ONE PROBLEM AFTER ANOTHER FOR THE PAST 3 YEARS

NHTSA ODI 10765172

Mar 24, 2015AirbagsCrash1 injury

TRAFFIC STOPPED ABRUPTLY AND MY CAR (SUBARU OUTBACK) CAME TO A STOP. I WAS REAR-ENDED BY A SEMI (SPEED UNKNOWN BUT DID SIGNIFICANT DAMAGE TO MY VEHICLE) THAT PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE VEHICLE IN FRONT OF ME WAS THEN PUSHED INTO ANOTHER VEHICLE. THE VEHICLE DIRECTLY IN FRONT OF ME (FORD FREE STAR)HAD ITS AIR BAG DEPLOY. MY AIR BAG DID NOT DEPLOY AND MY HEAD ENDED UP HITTING THE STEERING WHEEL. I WAS DIAGNOSED WITH A CONCUSSION. I AM WONDERING IF MY AIR BAG SHOULD HAVE DEPLOYED IN THIS TYPE OF SITUATION? *TR

NHTSA ODI 10701357

Jul 7, 2014EngineFire

COOLANT LIGHT THEN CHECK ENGINE LIGHT ON. AFTER DRIVING 2 1/2 HOURS COOLANT APPEARED TO BE LEAKING SO FILLED COOLANT TO TOP WITH WATER.. 12 MINUTES LATER, WHILE DRIVING, LIGHTS BACK ON/ENGINE REV/ENGINE DIES/ SMOKE. LIFTED HOOD/MANY FLAMES FROM CENTER /SLAMMED HOOD SHUT AND RAN FAR AWAY. SEVERAL SMALL EXPLOSIONS AS CAR BURNED. VOLUNTARY FIRE DEPT. FINALLY ARRIVED BUT CAR ALMOST TOTALLY GONE. ONLY BACK TIRES LEFT USABLE. *JS

NHTSA ODI 10608750

Jun 29, 2014AirbagsCrash1 injury

MY SUBARU WAS HIT HEAD ON DRIVER'S SIDE BY ANOTHER CAR GOING 35-40 MPH. MY SUBARU'S AIRBAGS DID NOT DEPLOY. EXTENSIVE DAMAGE IN 13K RANGE TO FRAME AND LEFT FRONT OF CAR. I HAD EXTENSIVE DAMAGE TO RIGHT HAND AND SHOULDER IN ATTEMPT TO BRACE MYSELF. OTHER CAR'S AIRBAGS DEPLOYED. OTHER DRIVER FLED SCENE. OTHER CAR'S INSURED, CALLED CAR IN, AS STOLEN TO POLICE. OTHER PARTY'S INSURANCE IS DENYING COVERAGE FOR ACCIDENT TO ME, AS DRIVER/INSURED LIED TO POLICE. BODILY INJURY OF 50K REQUIRING SURGERY AND ON-GOING PT..... UPDATED 08/05/14 *BF UPDATED 08/19/2014 *JS ..UPDATED 02-10-15 *BF UPDATED 10/2/2015*JS

NHTSA ODI 10606808

Mar 28, 2014Electrical systemFire

I WAS DRIVING INTO WORK ON THE MORNING OF 3/3/14 WHEN I NOTICE A SMOKE/BURNING ODOR. I DISCOUNTED IT BUT KEPT ALERT WAITING FOR A ENGINE LIGHT TO COME ON. IT BECAME EVIDENT THAT IT WAS FROM MY OUTBACK. I GOT THE CAR PARKED. SHORTLY AFTER FLAMES ERUPTED FROM UNDERNEATH THE HOOD. I WAS ABLE TO REACH A FIRE EXTINGUISHER AND PUT THE FIRE OUT. BASED ON CONVERSATIONS WITH FIRE DEPARTMENT AND INSURANCE INVESTIGATORS IT APPEARS THAT THE SOURCE WAS FROM WIND SHIELD WIPER MOTOR. *TR

NHTSA ODI 10575368

Apr 26, 2013Seats1 injury

WE OWNED THE CAR ONLY 2 DAYS AND WAS OUT FOR OUR FIRST DRIVE OWNING OUR FIRST BRAND NEW CAR. THINGS SEEMED ALL GOOD UNTIL WE STOPPED AT A BANK AND I PUT MY LEFT FOOT ON THE FOOT REST AND PRESSED MY BACK INTO THE SEAT TO RELEASE THE TENSION IN MY PANTS SO I COULD PULL OUT MY WALLET WHEN ALL THE SUDDEN CATCHING ME BY TOTAL SURPRISE THE SEAT GAVE WAY. A SHOCK WENT UP AND DOWN MY SPINE AS I GOT OUT OF THE CAR IN AWE OF WHAT JUST HAPPENED AN THE CONDITION I WAS IN I HAD TO SIT IN THE PASSENGER SEAT TO SEE IF IT WAS JUST A FLUKE OR IS THIS A REAL PROBLEM AND I JUST GOT THE WORST OF IT. WITH A LITTLE PRESSURE LEANING BACK IN THE SEAT FOR A FEW MOMENTS AND SNAP ALL THESE SEATS CAN BE BROKEN. I WAS DOING GREAT AND NOW EVERYDAY I HAVE NERVE PROBLEMS AND BACK ISSUES I HAVE NEVER EXPERIENCED IN MY LIFE. I AM HEIGHT WEIGHT PROPORTIONAL AND ACTUALLY A LITTLE ON THE THIN SIDE. THE DEALERSHIP AND SUBARU OF AMERICA SWORE THIS NEVER HAPPENED BEFORE. GOOGLE AND YOUTUBE "SUBARU OUTBACK LUMBAR SUPPORT BROKE" I FOUND PROBLEMS GOING BACK TO 2008!! I ASKED THEM TO BUY THE CAR BACK BUT THEY "BENT THE CLIP A LITTLE EXTRA" AS A FIX AND INSISTED I TAKE IT HOME. IT BROKE AGAIN WHILE JUST DRIVING 40MPH DOWN THE ROAD NORMALLY SO I CONVINCED THEM BY TALKING TO THE OWNER TO GIVE ME A TRADE UP TO THE ELECTRIC SEAT. LITTLE TO KNOW THE PASSENGER SEAT IS THE SAME SEAT AS IN THE BASIC MODEL. I OWN THE PREMIUM NOW AND I WILL DO A REPORT ON IT AS WELL AS I HAVE OWNED MANY FOREIGN CARS AND NOT ONE SEAT HAS EVER BROKE ON ME. TOYOTA SEAT HOLDS UP TO ANYTHING I PUT IT THROUGH AND I HAVE 300K MILES ON IT!!! SAME WITH MY HONDA CIVIC. BOTH BOUGHT USED... PLEASE MAKE THEM FIX THIS PROBLEM! I BEG YOU. I HOPE NO ONE ELSE EVER HAS TO DEAL WITH THE PAINS I HAVE HAD FROM THIS ALONG WITH STRESS EXPLAINING THE SITUATION TO THE DEALER AND DUE TO SUCH A SIMPLE LITTLE CLIP AND STUPIDITY. *TR

NHTSA ODI 10509732

Dec 5, 2012AirbagsCrash1 injury

TL*THE CONTACT OWNS A 2012 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE ENTIRE FRONT END OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGE, CAUSING INJURIES TO THE CONTACT'S CHEST. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE AIR BAG FAILURE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000.

NHTSA ODI 10487474

Mar 12, 2012Transmission & drivetrainCrash

I WAS SETTING THE HOMELINK MIRROR ON MY CAR TO RECOGNIZE A PARTICULAR GARAGE DOOR OPENER. THE MIRROR IS POWERED SO I NEEDED TO LEAVE THE CAR IDLING. I PUT THE CAR IN NEUTRAL AND BEGAN THE PROGRAMMING PROCESS. THE LAST STEP IN THE PROCESS IS TO ENGAGE THE GARAGE DOOR OPENER FROM THE MOTOR HEAD. TO PREPARE TO DO THIS, I EXITED THE CAR AND MOVED ON FOOT INTO THE GARAGE TO LOOK FOR A STEP LADDER. AS I WAS SEARCHING FOR A STEP LADDER AND AFTER A PERIOD OF AT LEAST ONE FULL MINUTE, THE AUTOMATIC TRANSMISSION SLIPPED INTO "DRIVE" AT WHICH POINT THE UNOCCUPIED CAR DROVE INTO THE GARAGE AND HIT THE REAR WALL. *TR

NHTSA ODI 10451209

Working with the data? Download all 290 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Subaru Outback Wilderness verdict →