What 290 owners told NHTSA about the 2012 Subaru Outback Wilderness

It was looked at by a subaru dealer but claims fault isnt on subaru. The paint is chipping around the trunk and other areas and has been getting progressively worse over the last several years. Paint ahould not chip at all unless its damaged and due to this now rust is starting to form i continually have to touch up new spots and try to slow the spread of paint flaking off for no reason at all. My 06 impreza never had this issue ir my 2012 town and country. The paint used is subpar needs to be repainted. ,

NHTSA ODI 11532907

The rear brake lines sprung a leak in a well-known trouble spot with Subarus. The junction area underneath the passengers rear seat is where brake fluid is leaking from. I was driving under normal conditions, went and depressed the break and the pedal went to the floor. The cars brakes were not performing and upon inspection I found the leak. I researched this issue and found that Subaru did acknowledge this issue and other outback model years through recall and technical service bulletins. This is a significant safety issue and should be upgraded to a recall.

NHTSA ODI 11527494

The contact owns a 2012 Subaru Outback. The contact stated while driving 20 MPH, the brake pedal was depressed and went down to the floorboard, increasing the stopping distance. There was no warning light illuminated. The contact was able to drive the vehicle to his residence despite the failure. The vehicle was then taken to the dealer, where it was diagnosed that the four-way brake connector was corroded and had started leaking brake fluid. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 150,000.

NHTSA ODI 11515816

WHEN BRAKING HARD, THE ENGINE SHUDDERS AND QUITS. WHEN CAR IS PUT IN PARK OR NEUTRAL IT CAN BE STARTED. AT TIME THE ENTIRE DASH LIGHTS ALL GO ON BEFORE THE ENGINE SHUDDERS AND QUITS WHEN BRAKING AT STOP LIGHTS. MY MECHANIS SAID IT IS THE TORQUE CONVERTER. THIS IS A KNOW ISSUE WITH SUBARU 2012 MODELS. THIS COULD CAUSE MY CAR TO BE REARENDED BY ANOTHER CAR WITH THE SUDDEN ENGINE STOP. SUBARU WILL NOT RECALL THESE VEHICLES BUT DOES OFFER AN EXTENDED WARRANTY. THE PROBLEM IS THAT, IN MOST CASES, THE ISSUES HAPPENS WITH MORE THAN 100,00 MILES ON THE DODMETER. THIS SEEMS LIKE IT COULD BE A SAFETY ISSUE.

NHTSA ODI 11514194

Coming to a stop, not super hard at a turn light. the engine just died! all the lights started flashing so I put the car in park and tried to not freak out. Turned the key off and tried to restart right away and it didn't work, gave it another minute then it started up again, no light on or flashing what the heck. Like nothing just happened, omg my heart was beating and I was shaken up. They need to fix this! this is very dangerous and nerve racking I'm afraid to drive it now because you don't know when this is happing again or not.

NHTSA ODI 11511927

1. Over the past months at different times the dashboard lights all start flashing the check engine cruise control breaks Flash on and off 2. Our safety's at risk because we don't know if the engine is needing repair or if it's an electrical problem or if the car's just gonna stop dead 3. We took the car in and they charged me $1500 for a new fan coil and it's still doing it 4. Yes there were many warning lights it has been happening for the past year and I've taken it in twice and it's still happening and now they're saying they have to replace the engine strap which is another $3000 this is ridiculous

NHTSA ODI 11486737

Have been driving my car on the interstate for 6 hours and when this problem happened I was in cruise control. Out of no where a bunch of dash lights come on, (E brake and cruise control lights start blinking, traction control light comes on, and my check engine light comes on). I tried turning my car off for a few minutes and turning it back on but the lights still are blinking. I Googled my problem and found other people that have posted the same issue. I have also copied the found ID number for this issue: 10465487

NHTSA ODI 11483752

Headlights keep burning out in less than a year.

NHTSA ODI 11477824

The vehicle will accelerate all on its own I was pulling into a parking spot and the vehicle just accelerated thank god there was not another car in from of me or I would have hit them. Then later that same day with the cruise on the vehicle just started speeding up. I had to hit the brakes to turn cruise off or who knows how fast it would have taken me

NHTSA ODI 11476747

My Subaru Outback, at roughly 110,000 miles, displayed a dash indicator suggesting low brake fluid. After investigating, I found a brake line junction under the car, below the rear passenger seat. This 4-line junction is hidden behind a plastic cover that does have a removable inspection window. The junction's 4-lines are all corroded and at least one is leaking. After finding the issue and researching fixes online, I have discovered that this is a previously-reported problem although Subaru has not taken action to address it. I have not taken action to fix the issue as I am working out the best fix, but will not be driving the car until the leaking corroded junction is repaired.

NHTSA ODI 11475052

I own a 2012 Subaru Outback 2.5i Premium. The vehicle has approximately 161k miles. Recently, I have noticed the car beginning to stutter when approaching an abrupt stop. There have since been several instances where the car will stall when coming to a quick stop. This happened to me in the middle of traffic one day and I had my family in the car with me. In my opinion, this issue jeopardized the safety of my family. Stalling in the middle of the road and having to restart the car each time is a huge concern for me. My wife and I are now terrified to drive the car due to the looming safety concern. Upon further research, the problem stems from a faulty torque converter on the car, confirmed by TSB 16-90-13R. Subaru has not made this a recall unfortunately, but I don't feel I should be the one to pay the cost for a repair that is in my opinion very serious. Please take action to make this needed repair a more serious concern.

NHTSA ODI 11475104

Exhaust pipe cracked - same issue as indicated in Recall WUJ-95. Exhaust fumes leaking could be harmful to those riding in the car. Problem has been confirmed by an independent repair shop. No - the car was loud and I took it in to be looked at my independent car repair shop. I am not sure how recalls get started, but it seems that it should be looked into for this model year as well since it is only one year from the recall model year and it is the same problem.

NHTSA ODI 11455198

Vehicle has always stuttered coming to stops but has began to start stalling. The problem was never diagnosed previously. Now that it is have found to be the torque converter I actually know what is happening. I don’t think being unable to rely on you vehicle to continue running in an emergency stop or break pump is a safety issue Subaru should take lightly. I have been faced with two Subaru known problem repairs recently that I didn’t know of at the time of purchase. The head gasket which left me stranded on a trip and a torque converter. The first was close to a 4k$ repair and the second is coming close to 2k$ repair. I am growing frustrated with Subaru ignoring how dangerous this and also how they are ignoring customer concerns. Both these issues are well documented by owners experiencing the same things I am. I would like to express this has happened since the vehicle was new but has gotten worse and is now stalling. Thank you, Joni

NHTSA ODI 11454349

The contact owns a 2012 Subaru Outback. The contact stated she starting the vehicle and there was an abnormal noise coming from the engine. The contact stated while reserving, she was depressing on the brake pedal but failed to stop the vehicle, causing her to rear into 2 vehicles. The contact was not aware if there were any warning lights illuminated. The contact stated she continued to depress the brake pedal for almost 10-20 feet from where she started until it stop the vehicle completely. The air bags did not deploy. The contact did not sustain any injuries or seek medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was unknown.

NHTSA ODI 11453573

Our low mileage car which we bought new and is under 10 years old experienced a complete brake failure in our driveway. The brake warning light did then come on. The brake pedal went to the floor when pressed. This event immediately followed a trip with a considerable passenger and luggage load on steep hills where complete brake loss would have been catastrophic and endangered us and the public. The dealer is familiar with the problem (rust-through of brake lines in a specific, well-known location). I am astonished to now learn that earlier years of Outback and other models are the subject of NHSTA 14V-311 and a Subaru product safety campaign WQK-47R to inspect and replace or protect the brake lines that just failed in our car, specifically in the vicinity of the 2-2way connector, however our car is not covered by this campaign. I've attached a picture of the corroded lines on our car which is essentially identical to the picture of the 2-2way connector on https://static.nhtsa.gov/odi/rcl/2014/RCMN-14V311-4153.pdf . This failure is compounded by the lack of a conventional emergency/parking brake, as the steps to engage the vehicle's electronic parking brake while the vehicle is in motion and picking up speed are not obvious.

NHTSA ODI 11451033

I own a 2012 Outback 2.5 Limited, which I purchased new from a Subaru dealer in Evanston IL in June 2012. It currently has about 76000 miles on it. In the last 6 months my car started to shudder when coming to a stop at a traffic signal, or sometimes while being stopped at the signal. The shudder is significant but typically momentary and happens randomly. From the last 2-3 weeks, the car has started to stall and the engine shuts down abruptly when coming to a stop. This is very stressful, but fortunately, so far I have been able to put the car in P and start it again every time. However, this is very dangerous and puts me and my family at grave risk of a serious accident from cars coming from behind as my car stalls abruptly. Again, this happens randomly which makes it even more dangerous and impossible to mitigate as a driver. This has now happened multiple times and I called a local Subaru dealership. They gave an estimate of over $8000 to repair this issue. They also said they will repair the car only if they are able to recreate the problem. I am afraid that they will not be able to recreate the problem as it happens randomly as mentioned earlier. As far as I know no warning lights on my dash are on and the car otherwise runs normally.

NHTSA ODI 11443965

On October 27, 2021 while driving the car a number of vehicle light began flashing. We checked every thing we could and proceeded to drive it home, approximately 47 miles. First thing on 10/28/2021 it was examined by a Subaru dealer service department and they found no issues other than they replaced the serpentine belt and a few light bulbs. The car was driven again on 1o/29/21 and 11/1/21 with no incident. On the way home from work on 11/3/21 the same vehicle lights began flashing. We checked everything we could and found nothing wrong. We began travelling home and about 25 miles into the trip we heard what sounded like metal clanking. Shortly thereafter we began to lose power and the engine started smoking. The engine compartment was on fire by the time we were on the side of the road so we exited the car. In around 10-15 seconds the car was fully engulfed by flames and burned to the metal.

NHTSA ODI 11439746

Rear view camera stopped working.

NHTSA ODI 11438577

2012 Subaru Outback stalls when braking. It stalls going up hills, on flat roads, after high speeds and after city driving too. The vehicle has shut off at stop lights, on/off ramps, and stop signs putting me and my family at risk of being rear-ended. It also stalls when parallel parking, increasing risk of being hit on city streets. No warning or check engine light. Subaru issued a bulletin about the issue but the local dealer and local mechanic were unable to replicate stalling on test drives.

NHTSA ODI 11436652

This summer, my 2012 Subaru Outback began shuddering and stalling when slowing down. This has happened approaching stop signs and stop lights, but has also happened going up steep hills and on the highway as traffic slows. Cars behind me have gotten incredibly close, and it seems only a matter of time before an accident occurs. We brought the car to the mechanic, who told us it was the torque converter, which would cost upwards of $5000 to replace. Subaru extended the warranty on 2010 - 2015 Outbacks because of the faulty torque converter - but the warranty expires at 100,000 miles, which we've surpassed. I'm not sure how this works - the manufacturer had a defect but we're responsible? It's scary when the car stalls out and I'm not sure it's safe to continue driving the vehicle. Our mechanic said the issue would get worse over time.

NHTSA ODI 11436475

I experienced issues with the engine of my 2012 Subaru Outback shutting down at times when coming to a stop, and also stalling/idling when accelerating (such as when entering freeway). My engine light and brake light also turned on at the same time. Very concerned, I took it in to the local Subaru service center at around 112,000 miles. They inspected the car and replaced 2 spark plugs, and must have restart the computer to turn the warning lights off. Recently at 117,000 after entering the freeway at night , my car roughly idled and the stalled and would not properly accelerate, almost causing me to crash as it happened suddenly while driving on freeway. The engine light was flashing and brake light came on as well. I immediately pulled over. After the Subaru inspection the next day, I was told that this was being caused by the torque converter and is a known issue on this model. This is a very dangerous issue, I believe that if this incident would have happened the next morning while on my commute instead of at the less busy hour at night, a crash would have occurred. I believe a recall is warranted on this dangerous issue as it is known by Subaru that this issue affects certain models and they will not provide much help to customers if they are past the extended warranty. The issue can occur past the 100,000 mile mark on an otherwise good condition and well cared for vehicle. This puts the customer and other drivers at great risk. I am very concerned and upset about the danger this put myself and others in. I was personally left on the side of the freeway at night at 7 months pregnant, but the situation could have been much worse. Since Subaru is not required to let customers know of this issue, customers may experience this issue without proper remediation until a serious issue happens.

NHTSA ODI 11434205

battery drains quickly. had to replace battery three times in two years

NHTSA ODI 11433162

Torque Converter issue consistent with Subaru Service Bulletin 16-90-13. Although Subaru issued a service bulletin with extended warranty rather than a recall, I want to document this as an ongoing problem with the model year and still a dangerous one. 08/09/2021 the vehicle shuddered while coming to a stop at a light, like the RPMs were dropping too low. At the next light, the vehicle shuddered and stalled while coming to a stop at the light. I was able to restart the vehicle after I realized the engine was dead and I needed to put the vehicle back into park before it would turnover. I couldn't immediately identify what I needed to do to restart, since the car won't turnover in drive, so I was stalled for a cycle of the stoplight. A few days later, the vehicle again shuddered and stalled while coming to a stop at a light. I had been driving for maybe 3 minutes from a cold start. I was again able to restart the vehicle. The second stall definitely felt like a transmission issue, and matched the description of a bad torque converter (technical service bulletin 16-90-13) for this model year. I had the issue diagnosed at my local Subaru dealership, and they identified it as being consistent with a bad torque converter, possibly requiring replacement of the valve body assembly if torque converter replacement was ineffective. I had the torque converter replaced by a Subaru dealership on 09/15/2021. My vehicle is outside the extended warranty period. I've made several stops without issue since the repair. With this issue, I was concerned what would happen if I was on the freeway and needed to suddenly decelerate, or what would have happened if my first time experiencing the issue, where I was stalled for almost a minute and was unable to restart the vehicle immediately, would have occurred during a freeway slowdown. I would have been a sitting duck. Even being stalled at a busy light could have been dangerous for me.

NHTSA ODI 11433188

Brakes failed on the highway and it appears to be the brake lines as outlined in a Subaru Brake Line Recall. Of course I own a 2012 Outback which was not covered and now have a very expensive repair bill. Subaru and the NHTSA annouced that the recalled models include the model year 2008 to 2011 Impreza, 2008 to 2014 WRX and STI and 2009 to 2013 Forester crossover SUV. All affected cars are currently or were formerly registered in the snowy states, where salt is applied to the roads. It was duly noted that these vehicles were previously subjected to another safety campaign, which was given the 14V-311 recall number.

NHTSA ODI 11431050

I was driving to work and applied the brakes to slow the vehicle while descending a hill and the pedal went almost down to the floor before the brakes took hold. I got the vehicle under control and proceeded toward the stop sign. I attempted to applied the brakes again and the vehicle went nearly through the intersection before I could get the car stopped. This happened at two more stop signs before I was able to pull into a parking spot at work. After the first stop sign incident, I drove very slowly to work, so as to not use the brakes but for stopping. A mechanic has looked at the car and determined the master cylinder is bad. The part number has been recalled for some vehicles, but not for my car, as determined by the VIN. No warning lights are on. I had two other incidences, on different days, and weeks apart, where I was applying the brakes and went over bumps or holes in the road and brakes momentarily gave out, but after letting off the brake and reapplying pressure the brakes were normal again, and remained so for weeks until this latest episode. I had notified the mechanic at the earlier instances and they noted it might be a problem with my car-make.

NHTSA ODI 11428657