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What 119 owners told NHTSA about the 2012 Mini Cooper Countryman

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (119)Crash / fire / injury (17)Engine (44)Electrical system (42)Airbags (17)Lights (9)Transmission & drivetrain (9)Fuel system (8)Seat belts (6)Seats (5)Visibility & wipers (5)Brakes (4)

1 of 119 complaints match · Lights · crash/fire/injury only · clear filters

Jul 11, 2023Electrical systemLightsCrash

My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.

NHTSA ODI 11531545

Working with the data? Download all 119 complaints as CSV · fetched from NHTSA July 27, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mini Cooper Countryman verdict →