What 119 owners told NHTSA about the 2012 Mini Cooper Countryman

On the evening of [XXX] at approximately [XXX] my 2012 Mini Cooper S all 4 burst into flames. The car was parked in front of my building for 6 days (we don't use the car very much) in front of my building when the all of a sudden the head lights started flashing followed by the car cabin filling with grey smoke then followed by black smoke then there was a flash (spark?) and the entire cabin the became engulfed in flames. All of this has been captured by our building security camera. I reported the incident the following day to Mini/BMW customer care. I've been sharing emails with Thomas Lula who is investigating the "thermal event" INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11577096

My 2012 Mini Countryman has had failed signal lighting. My dealer has diagnosed the issue as a failed FRM module which I have been informed that NHTSA issued in conjunction with Mini USA a warranty extension to service this module's failure. While as an owner of this car for the past 9 years, I received not notice from Mini. I recently appealed for warranty coverage of this part. Mini USA has denied coverage of my failed FRM module stating the warranty was only good for 10 years from in-service date. My vehicle went in-service 8/12/2012, or ten years and ten months. Mini is adamantly denying good will to replace this part and my car is off the road do to no working turn signals.

NHTSA ODI 11531545

The car just randomly caught on fire while off in my driveway. Noticed a weird sound outside looked out and noticed the windshield wipers were going even though the car was off and I hadn't driven it. Opened the door to bellows of smoke coming out. fire department was called and had to rip it apart to get to the fire which was under the steering wheel in the left side

NHTSA ODI 11524794

Our Mini Cooper Countymen S was being towed behind our motorhome. I. saw smoke coming from the car I stopped and the car started to catch on fire. I got out motorhome disconnect just in time before the Mini was consumed by fire, it was a total loss. The Fire Investigator stated he believed the fire started in the right side of the engine compartment.

NHTSA ODI 11489819

The contact owned a 2012 Mini Cooper S Countryman. The contact stated while she was at a standstill in traffic, she saw smoke exiting from under the hood. The contact stated no warning light was illuminated. The contact was able to park on the emergency lane and exit the vehicle before the vehicle was engulfed in flames. The contact did not sustain any injuries nor seek medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was towed to a towing lot. The contact spoke to the local dealer and made them aware of the failure. The vehicle was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V248000 (ENGINE AND ENGINE COOLING), however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 180,000.

NHTSA ODI 11440756

BOUGHT MINI FROM CARVANA A JANUARY 2020 AND HAVE HAD TOO MANY PROBLEMS. CAR OVERHEATED ON 48, HAD 2 NEW CYLINDERS PUT IN, 2 WEEKS LATER, DUE TO MANY NOTABLE PROBLEMS THIS CAR HAS HAD, ALL COOLANT LEAKED OUT AND WAS QUOTED BY MINI DEALERSHIP $9,000 TO FIX A PROBLEM THAT WAS CAUSED BY A RECALL NOT LISTED FOR MY YEAR

NHTSA ODI 11366813

WHILE DRIVING FOR ABOUT 30 MINUTES ON THE HIGHWAY, MY MINI COOPER SHUT OFF COMPLETELY, I WAS ABLE TO PULL ONTO THE SHOULDER AND THAT IS WHEN SMOKE STARTED COMING FROM THE ENGINE, WITHIN 6 MINUTES MY WHOLE ENGINE WAS ENGULFED IN FLAMES, CAR TOTALED. INSURENCE INSPECTORS COULDN'T FIGURE OUT A CAUSE. ONE OF THE FIRE FIGHTERS SAID IT LOOKS LIKE IT STARTED NEAR THE WATER PUMP. THERE ARE RECALLS ON OTHER MODELS FOR THIS PROBLEM, BUT NOT MINE. MY MINI HASN'T BEEN WORKED ON SINCE LAST YEAR WHEN I GOT NEW TIRES, I ALSO KEEP UP WITH EVERY OIL CHANGE. *TR

NHTSA ODI 11162247

VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.

NHTSA ODI 11120057

VEHICLE WAS IN MOTION ON A HIGHWAY AND, AFTER GOING OVER SEVERAL POT HOLES, THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED, AND THE ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP, AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING. I COULD HAVE ALMOST DIED BECAUSE OF THE FIRE; THIS FAULTY ENGINEERING BY BMW/MINI HAS ALREADY TAKEN THE LIFE OF A DRIVER IN SOUTH KOREA. BMW ISSUED A RECALL OF THE 2012 MINI COOPER S ROADSTER IN SOUTH KOREA, BUT WHEN I HAD THE CAR TOWED TO ONE OF THEIR SERVICE CENTERS, THE TECHNICIANS WERE UNAWARE OF THIS MANUFACTURING DEFECT AND STATED THAT THE REPAIR PARTS ARE UNAVAILABLE. I SEE THAT MY VEHICLE HAS BEEN RECALLED, BUT WHEN I TYPE IN MY VIN, NO RECALL IS ATTACHED TO MY VEHICLE. BMW/MINI IS TAKING NO ACTION; THEY ARE HARMING AND KILLING DRIVERS OF ITS VEHICLES.

NHTSA ODI 11120060

VEHICLE WAS IN MOTION ON A HIGHWAY AND AFTER GOING OVER SEVERAL POT HOLES THE ENGINE TEMPERATURE WARNING LIGHT CAME ON. THE ENGINE POWER WAS REDUCED AND AN ENGINE FAILURE LIGHT ALSO APPEARED. THIS IS WHEN I PULLED OVER INTO THE OFF RAMP AND THE VEHICLE CAME TO A SPUTTERING STOP. I PLACED THE CAR IN NEUTRAL AND PUSHED IT TO THE DIRT SIDE LANE OF THE OFF RAMP. I OPENED THE HOOD, SMELLED SOMETHING BURNING, AND SAW SMOKE COMING FROM THE ENGINE. I COULD SEE BURNT CIRCUITS, BURNT PLASTIC, AND COOLANT LEAKING ALL OVER THE ENGINE AND EXPOSED WIRING. HAD IT NOT BEEN FOR IMMEDIATELY EXITING ONTO THE OFF-RAMP, THE VEHICLE WOULD HAVE STOPPED IN THE MIDDLE OF THE HIGHWAY WITHOUT WARNING.

NHTSA ODI 11119998

TL* THE CONTACT OWNED A 2012 MINI COOPER COUNTRYMAN. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE NEAR THE ENGINE. THE VEHICLE BECAME ENGULFED IN FLAMES IMMEDIATELY. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED AND TOWED. MINI OF MT. LAUREL (1311 NJ-73, MT. LAUREL, NEW JERSEY) WAS MADE AWARE OF THE FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) A YEAR AND A HALF AFTER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA ODI 11104541

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. WHEN THE VEHICLE WAS STARTED, SMOKE APPEARED UNDER THE HOOD. THE CONTACT UNLATCHED THE HOOD AND FLAMES APPEARED FROM THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MINI OF BALTIMORE COUNTY (720 KENILWORTH DR., TOWSON, MD 21204, (443) 798-3461) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE. *TT NO VIN NUMBER UPDATED 8/30/18*JB

NHTSA ODI 11092683

TL* THE CONTACT OWNS A 2012 MINI COOPER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG ABRUPTLY DEPLOYED WHILE DRIVING 40 MPH. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND ARMS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE DEPLOYMENT, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER STATED THAT IT WAS SAFE TO DRIVE THE VEHICLE WITH THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INSPECTED THE VEHICLE AND CONCLUDED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYMENT WAS NOT CAUSED BY A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ODI 10863369

TL* THE CONTACT OWNS A 2012 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE ENGINE SPUTTERED AND THERE WAS SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT OIL WAS LEAKING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HOSE PIPE AND FREEZE PLUG OVERHEATED AND MELTED WHICH CAUSED THE ENGINE TO REQUIRE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

NHTSA ODI 10845785

TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10744546

OUR 2012 MINI COOPER COUNTRYMAN WAS PARKED IN PARKING GARAGE. WITHIN MINUTES OF SHUTTING IT OFF THE ENGINE CAUGHT ON FIRE WHICH SPREAD QUICKLY. THE CAR WAS COMPLETELY DESTROYED. OTHER CARS NEXT TO IT WERE AFFECTED AND THE FLOOR OF THE PARKING GARAGE WAS CLOSED DUE TO DAMAGES. THIS IS VERY SERIOUS AND DANGEROUS. *TR

NHTSA ODI 10633032

MY MINI WAS STOPPED AT A TRAFFIC LIGHT BEHIND A TOYOTA 4 RUNNER WHEN I WAS STRUCK FROM THE BACK BY A CARELESS DRIVER IN A MIDSIZE SEDAN WHO HAD FAILED TO SEE THE CARS IN FRONT OF HER STOPPED AT A RED LIGHT. THE DAMAGE DONE TO BOTH THE CAR THAT STRUCK MINE FROM BEHIND AS WELL AS THE DAMAGE DONE TO THE 4 RUNNER WERE MINIMAL BY COMPARISON. THE MINI INCURRED IRREPARABLE DAMAGE TO THE FRONT END OF THE CAR. MY CONCERN IS THAT THE AIRBAGS NEVER DEPLOYED AND THE DRIVER OF THE 4 RUNNER PULLED ME OUT OF THE CAR DUE TO FIRE HE SAW COMING FROM UNDER THE ENGINE OF THE MINI, BEFORE LONG THE WHOLE FRONT END WAS ENGULFED IN FLAMES. THE CAR WAS DECLARED A TOTAL LOSS. SHOULD THE VEHICLE HAVE CAUGHT ON FIRE? SHOULDN'T THE AIRBAGS HAVE DEPLOYED WITH THE GRAVITY OF THE DAMAGE? *TR

NHTSA ODI 10468763