Home · 2012 Mercedes-benz Sprinter 3500xd Crew Van · Complaints
What 20 owners told NHTSA about the 2012 Mercedes-benz Sprinter 3500xd Crew Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 20 complaints match · Wheels · clear filters
Oct 28, 2020WheelsElectronic Stability Control (esc)Fuel system
A THOR MOTOR COACH ON A 2012 MERCEDES BENZ SPRINTER MDB 11K 170 16 0257554 CHASSIS. ON 4/17/2019 THE DEF SENSOR FAILED ON 05/18/2020 THE LEFT FRONT WHEEL SPEED SENSOR FAILED. ON 09/14/2020 THE BATTERY FAULT PANEL BLEW OUT. ON 10/12/2020 THE EXHAUST GAS SENSOR FAILED. ON 10/22/2020 THE LEFT REAR WHEEL SPEED SENSOR FAILED. THESE FAILURES HAPPENED WHILE ON TRIPS WITH NO AUTHORIZED REPAIR FACILITIES WITHIN 100 MILES LEAVING THE PEOPLE IN THE COACH IN UNSAFE LOCATIONS WITH NO CELL PHONE SERVICE. THIS COACH HAS A FEATURE THAT PUTS IT INTO A LIMP MODE, THAT SHIFTS IT INTO LOW GEAR WITH A MAXIMUM SPEED OF ABOUT 25 MPH WHICH IS VERY UNSAFE ON ANY HIGHWAY. THIS IS PROMOTED AS A SAFETY FEATURE WHEN IN FACT IT IS A HAZARD FEATURE.*DT*JB
NHTSA ODI 11366929
Oct 12, 2020Speed controlWheelsElectronic Stability Control (esc)
WHILE DRIVING ON THE HIGHWAY IN CLEAR WEATHER, ABS/BAS/ESP WARNING LIGHTS TURN ON CAUSING LIMITED DRIVING DUE TO NO ABS BRAKING CRUISE CONTROL, OR STABILITY CONTROL. THIS HAS HAPPENED 5 TIMES ON VARIOUS WHEELS OF MY SPRINTER 3500 FROM 2013-2019. THE FAILURE OF THESE SENSORS CAUSES A VERY UNSAFE CONDITION. BESIDES THE SAFETY ASPECT, REPAIR OF THESE SENSORS ARE $500 EACH OCCURRENCE.
NHTSA ODI 11363990
Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026