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What 20 owners told NHTSA about the 2012 Mercedes-benz Sprinter 3500xd Crew Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (20)Crash / fire / injury (3)Electronic Stability Control (esc) (5)Speed control (5)Airbags (4)Electrical system (3)Transmission & drivetrain (3)Fuel system (2)Wheels (2)Engine (1)Fuel System, Diesel (1)Seats (1)

3 of 20 complaints match · Electrical system · clear filters

Nov 8, 2020Transmission & drivetrainElectrical systemSpeed control

THIS IS A SECOND OCCURANCE OF A PROBLEM REPORTED UNDER COMPLAINT NO. 11094122. THIS TIME THE VEHICLE WAS PARKED WHEN THE WARNING LIGHTS CAME ON (CEL, ABS, ESC AND ASC). DEALER DIAGNOSED IT AS A 'MALFUNCTIONNING RPM SENSOR'.

NHTSA ODI 11373656

Jul 5, 2017Electrical systemFuel system

WHILE IN MOTION AND ACCELERATING, VEHICLE SUDDENLY STALLS WHEN ABRUPTLY TAKING FOOT OFF ACCELERATOR REQUIRING COMING TO A COMPLETE STOP, SHIFT TO PARK, RESTART. AFTER RESTART, ENGINE OPERATES NORMALLY UNTIL ABRUPTLY TAKING FOOT OFF ACCELERATOR. WHEN TAKING FOOT OFF ACCELERATOR SLOWLY, ENGINE DOES NOT STALL. NO CHECK ENGINE LIGHT GOES ON. VERY DANGEROUS ON A LEFT TURN OR IN TRAFFIC. I FOUND A SIMILAR COMPLAINT: ​NHTSA ID NUMBER: 10628368

NHTSA ODI 11003106

Aug 26, 2014Electrical system

VEHICLE COMPLETELY TURNED OFF WHILE GOING 70MPH ON I95 IN JACKSONVILLE FL.LOST ALL POWER FOR STEERING, BRAKES AND ALL INDICATOR LIGHTS CAME ON. NO POWER FOR RADIO/A/C OR ANYTHING. MANAGED TO MANEUVER VEHICLE IN EXTREMELY DANGEROUS TRAFFIC OVER 5 LANES ONTO OFFING RAMP, AND STOP ON SIDE OF RAMP. THIS WAS A VERY HORRIFIC EXPERIENCE.THE VEHICLE GAVE NO WARNING LIGHTS, JUST A MILD "BEEP" TYPE SOUND AND THEN SHUT DOWN. AFTER PULLING TO SIDE OF ROAD THERE WERE NO CODES THAT CAME UP ON DASH...COULD OF CAUSED FATALITY. *TR

NHTSA ODI 10628368

Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Mercedes-benz Sprinter 3500xd Crew Van verdict →