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What 20 owners told NHTSA about the 2012 Mercedes-benz Sprinter 3500xd Crew Van
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 20 complaints match · Fuel system · clear filters
Oct 28, 2020WheelsElectronic Stability Control (esc)Fuel system
A THOR MOTOR COACH ON A 2012 MERCEDES BENZ SPRINTER MDB 11K 170 16 0257554 CHASSIS. ON 4/17/2019 THE DEF SENSOR FAILED ON 05/18/2020 THE LEFT FRONT WHEEL SPEED SENSOR FAILED. ON 09/14/2020 THE BATTERY FAULT PANEL BLEW OUT. ON 10/12/2020 THE EXHAUST GAS SENSOR FAILED. ON 10/22/2020 THE LEFT REAR WHEEL SPEED SENSOR FAILED. THESE FAILURES HAPPENED WHILE ON TRIPS WITH NO AUTHORIZED REPAIR FACILITIES WITHIN 100 MILES LEAVING THE PEOPLE IN THE COACH IN UNSAFE LOCATIONS WITH NO CELL PHONE SERVICE. THIS COACH HAS A FEATURE THAT PUTS IT INTO A LIMP MODE, THAT SHIFTS IT INTO LOW GEAR WITH A MAXIMUM SPEED OF ABOUT 25 MPH WHICH IS VERY UNSAFE ON ANY HIGHWAY. THIS IS PROMOTED AS A SAFETY FEATURE WHEN IN FACT IT IS A HAZARD FEATURE.*DT*JB
NHTSA ODI 11366929
Jul 5, 2017Electrical systemFuel system
WHILE IN MOTION AND ACCELERATING, VEHICLE SUDDENLY STALLS WHEN ABRUPTLY TAKING FOOT OFF ACCELERATOR REQUIRING COMING TO A COMPLETE STOP, SHIFT TO PARK, RESTART. AFTER RESTART, ENGINE OPERATES NORMALLY UNTIL ABRUPTLY TAKING FOOT OFF ACCELERATOR. WHEN TAKING FOOT OFF ACCELERATOR SLOWLY, ENGINE DOES NOT STALL. NO CHECK ENGINE LIGHT GOES ON. VERY DANGEROUS ON A LEFT TURN OR IN TRAFFIC. I FOUND A SIMILAR COMPLAINT: ​NHTSA ID NUMBER: 10628368
NHTSA ODI 11003106
Working with the data? Download all 20 complaints as CSV · fetched from NHTSA July 19, 2026