What 233 owners told NHTSA about the 2012 Mercedes-benz E-class Cabrio

THE DRIVER SEAT PLASTIC/CHROME HANDLE. IS SEPARATING FROM THE PLASTIC THE CHROME HAS BECOME A SHARP PIECE OF METAL. WHEN I REACHED IN THE CAR IT CAUSED A 2.5 INCH LACERATION ON MY FOREARM, HAD TO HAVE SEVEN STITCHES, ANTIBIOTICS AND A TETANUS SHOT.

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TAKATA RECALL: THIS RECALL WAS IN JANUARY 2018 AND THE CAR'S AIRBAGS STILL HAVE NOT BEEN REPLACED AND THEY HAVE NO IDEA WHEN THEY CAN REPLACE THEM. THIS IS UN-ACCEPTABLE.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SAN JOSE (3000 E CAPITOL EXPRESSWAY, SAN JOSE, CA 95148, (408) 214-3009) WHERE IT WAS DIAGNOSED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000.

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FUEL SMELL WHILE CAR WAS PARKED IN GARAGE. CONDITION GOT WORSE OVER A FEW WEEKS UNTIL FUEL COULD BE SMELLED WHILE DRIVING. TOOK IN FOR REPAIR. FUEL FILTER WAS FOUND TO BE LEAKING ON DRIVERS SIDE.

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STRONG FUEL SMELL WHEN PAKED (STATIONARY) IN THE GARAGE AT HOME AND NOW CAN ALSO SMELL WHILE DRIVING. CAR HAS 56700 MILES. THIS HAS BEEN GOING ON FOR A MONTH

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E63. WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, A FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, (480) 421-4500) WHERE IT WAS DIAGNOSED THAT A CRACK IN THE FUEL SENDING UNIT ON THE FUEL TANK AND THE SENDING UNIT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF BONITA SPRINGS, 14610 TAMIAMI TRAIL N, NAPLES, FL 34110, (239)-206-4291) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND STATED THAT THERE WAS NO TIMEFRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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PRE-SAFETY INOPERABLE MESSAGE COMES ON AND THE CAR ACTS SLUGGISH THIS CAN BE DANGEROUS AND RISK THE SAFETY OF THE OCCUPANTS OF THE VEHICLE, I FOUND SEVERAL PEOPLE WITH THE SAME COMPLAINT ON DIFFERENT MODELS AND YEARS MAY BE MERCEDES SHOULD BE FORCED TO RECALL THE CARS AFFECTED AND FIX THE PROBLEM. THANK YOU

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TAKATA RECALL IT HAS BEEN A YEAR SINCE THE NOTIFICATION OF A SIDE AIR BAG DEFECT WHICH COULD INJURE OR KILL A PASSENGER, AND I HAVE HEARD NOTHING FROM MERCEDES BENZ. THE LOCAL DEALER IN SARASOTA, FL SAYS THEY HAVE NO INFORMATION REGARDING THE REPLACEMENT. IF THEY ARE MANUFACTURING VEHICLES WITH SAFE AIR BAGS, THEN WHY CAN'T THEY FIX MINE?

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MY LOCAL DEALER (MERCEDES BENZ OF FORT MYERS) HAS NOT HAD THE PARTS TO FIX THIS RECALL, AND HAS NO IDEA WHEN THEY WILL HAVE THEM. IT'S BEEN TWO YEARS SINCE THE RECALL WAS ISSUED, WITH NO RESOLUTION.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF FORT MYERS, 15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (800) 351-7403) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209, (214) 736-5753) WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER WAS CRACKED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MERCEDES-BENZ OF STEVENS CREEK, 4500 STEVENS CREEK BOULEVARD, SAN JOSE, CALIFORNIA 95129) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

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2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO ELECTRIC WIRING IN SEATS. *LD THE CONSUMER STATED THE STITCHING ON FRONT SEAT WAS DISINTEGRATED AND THE SEAT WAS COMING APART. THE DEALER OFFERED TO REPLACE THE SEATS ON A GOODWILL BASIS, BUT THE CONSUMER WOULD HAVE TO PAY THE LABOR COST. THE CONSUMER BELIEVED THIS WAS UNREASONABLE. *JS

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WHEN PUSHING GAS PEDAL TO THE FLOOR TO PULL OUT IN TRAFFIC THE CAR WENT INTO LIMP MODE AND WOULD NOT ACCELERATE. TOOK TO DEALER AND ERROR CODE IS GAS PEDAL SENSOR. DEALER SAID IT IS AN ISSUE WITH THE ECU WIRE HARNESS. THIS IS A KNOWN ISSUE. I COULD HAVE BEEN KILLED. HAS HAPPENED 3 TIMES NOW AND DEALER HAS BEEN UNABLE TO FIX IT.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FT. PIERCE (4500 US-1, FORT PIERCE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN IN FOR SERVICE AT WALTER'S MERCEDES-BENZ OF RIVERSIDE (3213 ADAMS ST, RIVERSIDE, CA 92504), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - I WAS NOTIFIED WHEN I PURCHASED MY MERCEDES BENZ E350 COUP IN APRIL OF 2017 A RECALL WAS NECESSARY. I HAVE REPEATEDLY CONTACTED MERCEDES BENZ OF HENDERSON, NV TO REPLACE THE PASSENGER AIRBAG. THEY SAY THERE IS NO REMEDY AVAILABLE AS OF YET AND NONE IN THE NEAR FUTURE. I AM CONCERNED THE AIRBAG MAY DEPLOY AND INJURE OR KILL MYSELF OR MY PASSENGER. I NEED TO KNOW WHAT STEPS TO TAKE TO REMEDY THE RECALL FAILURE OF MERCEDES BENZ. NO PROBLEMS AS OF YET BUT AM CONCERNED FOR THE FUTURE.

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RECEIVED SAFETY RECALL INTERIM NOTICE OF PASSENGER AIR BAG BEING RUPTURE ON MARCH 2017 IT'S BEEN ABOUT TEN MONTHS, AND NO REPLACEMENT LETTER YET, THANK YOU

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TAKATA RECALL RECEIVED MAIL SAYING THE AIRBAG MAY KILL ME BUT THE PARTS WILL NOT BE AVAILABLE UNTIL DECEMBER 31, 2018, ALMOST 12 MONTHS FROM TODAY.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF SARASOTA, 4754 CLARK RD, SARASOTA, FL 34233) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL HAS NOT BEEN PERFORMED ON MY VEHICLE. I DON'T FEEL SAFE DRIVING THIS CAR.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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2012 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO A SAFETY DEFECT WITH THE PASSENGER SIDE AIRBAG. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 11/22/2017*JS

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I RECEIVED A LETTER FROM MERCEDES BENZ ASKING ME TO MAKE AN APPOINTMENT WITH A DEALER TO GET THE REPAIRS MADE TO THE FAULTY AIRBAGS. THE DEALER ON 5 OCCASIONS HAS SAID THAT THEY DON'T HAVE THE NECESSARY PARTS.

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