What 233 owners told NHTSA about the 2012 Mercedes-benz E-class Cabrio

TAKATA RECALL I RECEIVED A NOTICE AT THE BEGINNING OF THE YEAR ABOUT THE RECALL BUT THE MANUFACTURER HAS NOT PROVIDED THE DEALERSHIPS WITH THE ABILITY TO CORRECT THE ISSUE.

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TAKATA RECALL FOR AIRBAGS ARE NOT BEING TAKEN SERIOUSLY BY THE DEALERSHIP AND THEY KEEP DELAYING FIXING THE AIRBAG. THE DEALERSHIP IS THE LAGUNA NIGUEL MERCEDES WHERE WE BOUGHT THE CAR FROM.

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TAKATA RECALL--DEALERSHIP IS UNABLE TO SECURE PARTS FOR THE SERVICE TO BE COMPLETED

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"TAKATA RECALL" THE AIRBAG WAS RECALLED IN JANUARY 2017 AND THERE IS STILL NO REMEDY/REPLACEMENT. I'VE ALREADY BEEN DRIVING AROUND FOR 11 MONTHS WITH A DEFECTIVE AIRBAG THAT COULD COST ME MY LIFE. WHEN ARE THEY GOING TO BE FORCED TO RESOLVE THIS?

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEYES EUROPEAN, LLC (5400 VAN NUYS BLVD., VAN NUYS, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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PARTS NOT YET AVAILABLE TO MERCEDES DEALERSHIP TO REPLACE AIR BAGS. TAKING ENTIRELY TOO LONG . DO NOT WANT TO DRIVE THE CAR WITH THE POTENTIAL PROBLEM DESCRIBED TO ME

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TAKATA RECALL: LOCAL DEALERSHIP SAID THAT REPLACEMENT PARTS ARE NOT AVAILABLE.

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I RECEIVED A LETTER FROM MERCEDES IN MARCH 2017 THAT MY VEHICLE NEEDS TO HAVE IT'S AIR BAG REPLACED. MY DEALER IN MERCEDES DEALER IN CALABASAS HAS HAD NO APPROVAL OR INSTRUCTIONS TO REPLACE THE BAG AT THAT TIME AND IS NOT REPLACING MY AIRBAG. I JUST SPOKE TO MERCEDES CALABASAS ON 11/3/2017 WITH THE SAME ANSWER. PLEASE REPLACE MY AIR BAG...ITS BEEN ONE YEAR AND I HAVE BEEN WORRIED THAT MY AIR BUGS WILL NOT DEPLOY. I WAS IN AN ACCIDENT AND NO AIR BAG DEPLOYMENT WHEN SOMEONE BACKED INTO THE FRONT OF MY CAR WHILE I WAS STATIONARY. I BUY AN EXPENSIVE CAR AND I HAVE TO WAIT OVER A YEAR FOR A DEFECTIVE AIR BAG..THIS IS UNACCEPTABLE! THE FACT I HAVE HAD THIS CAR SINCE IT WAS MANUFACTURED WITH A DEFECTIVE BAG IS NOT MERCEDES WAY OF DOING BUSINESS. I WANT THE CAR REPLACED IF THE AIR BAGS AREN'T REPLACED IMMEDIATELY. I AM PUTTING MY 13 YEAR OLD DAUGHTER AND FAMILY AT R

NHTSA ODI 11043736

TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.

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TAKATA RECALL I HAVE RECEIVED A RECALL NOTICE JAN 2017 STILL NO DATE ON PARTS AND REPAIR THE CAN NOT BE RE SOLD BY A MERCEDES DEALER WITH OPEN RECALL CAR HAS LOST APPROX 10,000 DOLLAR IN VALUE OR THIS ISSUE. JUST SPOKE WITH LOCAL DEALER NO UPDATE COULD BE MONTHS OR YEARS WAS THERE UPDATE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 E SPRING ST, SIGNAL HILL, CA 90755) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS A PENDING RECALL AND ASKED THE CONTACT TO CALL BACK LATER TO CHECK ON THE AVAILABILITY OF THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL" AIR BAG NOT AVAILABLE TO DEALER TO INSTALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES OF DELRAY, 1001 LINTON BLVD, DELRAY BEACH, FL 33444, PHONE NUMBER: (561) 291-6095), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED CAR IS CPO- MERCEDES CERTIFIED, ASKED DELRAY MERCEDES -DAVID- HE SAID, "NOBODY HAS BEEN INJURED IN A MERCEDES," YET. UPDATED 8/1/18*JB

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARK PLACE MOTORCARS MERCEDES-BENZ GRAPEVINE, 1300 TEXAN TRAIL, GRAPEVINE, TX 76051 (817) 310-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME THE RECALL REPAIR. THE CONTACT CALLED MERCEDES- BENZ OF PLANO (972-599-0909) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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LETTER FROM SENATOR BILL NELSON ON BEHALF OF CONSTITUENT'S RECALL NOTICE RECEIVED IN JAN 2017 FOR TAKATA PASSENGER SIDE AIRBAG FOR 2012 E350 MERCEDES BENZ AND REPLACEMENT PARTS TO FIX THE RECALL AND NO PASSENGERS ALLOWED IN THE CAR. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. UPDATED 09/14/2017*JS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (W.I. SIMONSON MERCEDES-BENZ, 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, (855) 677-2690) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/17*LJ UPDATED 7/18/18*JB *TR

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TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT STATED THAT HE NOTICED A STRONG FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT CALLED MERCEDES-BENZ OF ARROWHEAD LOCATED AT 9260 W BELL RD, PEORIA, AZ 85382 WHERE AN APPOINTMENT WAS SCHEDULED AND THE CONTACT STATED THAT THE DEALER GAVE A VERBAL DIAGNOSES BUT THE VEHICLE WAS NOT PHYSICALLY DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT HE WAS CONCERNED DUE TO THE STATE HE RESIDES, THAT THE FAILURE COULD CAUSE A FIRE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,700.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HOUSTON GREENWAY, 3900 SOUTHWEST FWY, HOUSTON, TX 77027, (713) 489-2111) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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2012 E350 COUPE. CAR WAS MAKING AN ODD "CLUNKING" NOISE WHEN STARTED, BUT WOULD FADE OR IDLE OUT AFTER A COUPLE OF SECONDS. TOOK IT INTO MB SERVICE TODAY AND WAS JUST INFORMED THAT MY CAR HAS A CAMSHAFT PROBLEM AND IT'S WEARING ON THE RIGHT CYLINDER HEAD. SERVICE REP SAYS THEY HAVE SEEN SEVERAL CARS COME IN WITH THE SAME ISSUE. REPAIRS COST $9,000! SEEMS LIKE AN ENGINEERING/MECHANICAL DEFECT AS I WAS TOLD THERE WAS NOTHING I COULD HAVE DONE TO PREVENT THIS ISSUE.

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THE SEAT BELTS DO NOT RETRACT AFTER USE. THE SEAT BELTS ARE CLEAN AND ARE NOT TWISTED BUT DO NOT RETRACT MAKING THEM DIFFICULT TO USE AND THEY DO NOT FIT SNUGLY AROUND THE BODY. THE FAILURE TO RETRACT HAPPENS BOTH WHEN THE VEHICLE IS STOPPED AND WHEN IT IS IN MOTION.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FT. PIERCE MERCEDES IN FT. PIERCE, FLORIDA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL: DEALERS INDICATE THEY DO NOT HAVE PARTS. I WANT TO SELL MY CAR BUT CAN NOT.

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