What 44 owners told NHTSA about the 2012 Land Rover Range Rover Phev

HORN WAS INTERMITTENTLY NOT WORKING AND HAS NOW STOPPED WORKING COMPLETELY. HAVE HAD FUSES CHECKED AND WAS DIRECTED THAT THERE ARE KNOWN ISSUES BEING REPORTED ONLINE, BUT LAND ROVER IN WALNUT CREEK IS UNWILLING TO CHECK BECAUSE THERE IS NO RECALL.

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ENGINE JUMP TIMING BENDING VALVES, RECOMMENDED ENGINE REPLACEMENT

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2012 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO HARMFUL GAS FUMES LEAKING FROM CONTAINER IN VEHICLE. *LD *JS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER L322. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS). THE CONTACT STATED THAT THE NEAREST DEALER WOULD REQUIRE HIM TO SHIP THE VEHICLE TO ANOTHER ISLAND. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LAND ROVER HONOLULU (888 KAPIOLANI BLVD, HONOLULU, HI) STATED THAT THEY COULD NOT COMPROMISE; THEREFORE, THE CONTACT WOULD HAVE TO PAY ALL SHIPPING CHARGES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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I HAD CONTACTED LAND ROVER BEFORE THE RECALL CONCERNED THAT THE ISSUE WAS THE TAKATA AIRBAG AND THE CONSTANT AMBER MESSAGE. I WAS CONSTANTLY TOLD THERE WAS NO RECALL AND THAT I SHOULD NOT BE CONCERNED. I AM EVEN MORE FRUSTRATED LAND ROVER HAS NOT HAD THE COURTESY TO REACH OUT, APOLOGIZE, AND PROMPTLY FIX THIS ISSUE. FOR THE AMOUNT OF MONEY THAT PEOPLE SPEND ON THESE VEHICLES YOU WOULD EXPECT SOME DECENCY. I AM PUTTING EVERYONE THAT IS A PASSENGER IN MY CAR AT RISK EVERY ONE MORE DAY LAND ROVER TAKES TO RESPOND

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TAKATA RECALL. NO REPLACEMENT AIRBAGS ARE NOT AVAILABLE FROM LAND ROVER.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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ON THE HIGHWAY, MERRITT 15 IN CT, THE CAR COMPLETELY SHUT DOWN, NO POWER BRAKES, STEERING, NO ABILITY TO SPEED UP. ENGINE SHUT OFF, ALL ELECTRICAL SHUT OFF. LUCKILY I WAS GOING SLOW SINCE MY EXIT WAS COMING UP BUT I LOST ALL ABILITY TO CONTROL THE VEHICLE IN A SAFE WAY AND IF I WAS GOING THE HIGHWAY SPEED IT COULD HAVE ENDED VERY BADLY.

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WHEN YOU SHUT THE ENGINE OFF AND PUT THE VEHICLE IN PARK THE VEHICLE WILL KEEP ROLLING AND NOT COME TO A COMPLETE STOP. TO PREVENT THIS FROM HAPPENING YOU HAVE TO APPLY THE PARKING BRAKE. YOU MAY BE ON A CITY STREET, GARAGE, PARKING LOT ETC... THE TRANSMISSION HAD TO BE REPLACED ON A 2012 VEHICLE WITH 54812 MILES. THIS ORIGINAL ONE OWNER VEHICLE HAS BEEN MAINTAINED BY THE DEALER AND THE DEALER ONLY. NO OUTSIDE MECHANICS HAVE EVER TOUCHED THE VEHICLE. THIS WAS A SAFETY DEFECT THAT NEEDED TO BE REPAIRED BECAUSE FAILURE TO CORRECT THE PROBLEM COULD HAVE CAUSED SERIOUS DAMAGE OR POSSIBLY DEATH IN THE EVENT THE VEHICLE ROLLED A WAY AND HIT SOMETHING OR WORSE HIT SOMEONE. YOU DON'T EVER EXPECT TO HAVE TO REPLACE A TRANSMISSION ON A FOUR YEAR OLD VEHICLE ESPECIALLY TO PREVENT A ROLL A WAY ACCIDENT.

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TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER L322. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO START WHEN PROMPTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 92,000.

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TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. WHILE DRIVING 70 MPH, THE BRAKES MALFUNCTIONED AND JAMMED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND WAITED FOR IT TO STOP ON ITS OWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FOR THE BRAKES HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

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WHILE DRIVING AT NIGHT AT HIGHWAY SPEED THE CAR EXPERIENCED AN ELECTRICAL ANOMALY TWICE, EACH TIME CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPERABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF THESE FUCTIONS SEEMED TO RESET THEMSELVES. EXTREMELEY DANGEROUS SITUATION AT HIGH SPEED MORNING COMMUTE.

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MY LAND ROVER RANGE ROVER AUTOBIOGRAPHY IS BRAND NEW I ORDER 2012, WITH 19,600 MILES, WHILE DRIVING ON HIGTHWAY, I TOTAL LOSE POWER FOR ACCELATION. IT SAY ON DASH BOARD RESTRICTED PERFORMANCE, WITH TRIANGLE YELLOW APPEARED. PER LAND ROVER LAKE BUFF, TECHNICIAN IT FACTORY DEFICT ON MECHANICAL FUEL PUMP, AND NEED TO BE REPLACE, TO CORRECT THE PROBLEM.

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TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER L322. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDES FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE KEY FOB FAILED TO LOCK THE HATCH BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V039000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

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MY FIRST INCIDENT I WAS APPROACHING AN INTERSECTION WITH A STOP SIGN. I SLOWED DOWN TO STOP AT THE STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED THROUGH THE INTERSECTION. I COULDN'T STOP OR CONTROL THE CAR AND THANKFULLY AVOIDED WHAT COULD HAVE BEEN A MAJOR ACCIDENT. THE SECOND TIME JUST MINUTES AFTER THIS OCCURRED, IT HAPPEN EXACTLY THE SAME WAY. I SLOWED TO STOP AT A STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED RIGHT THROUGH THE STOP SIGN. AT THIS POINT I WAS ABOUT A MILE FROM HOME AND VERY SLOWLY DROVE A BACK ROAD HOME AND HAVE NOT DRIVEN THE CAR SINCE. *TR

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I WAS IN AN ACCIDENT ON 6/29/2013 WITH MY NEW RANGE ROVER SPORT LUXURY MODEL. WE TOOK IT TO LAND ROVER OF GLEN COVE FOR REPAIRS. AFTER 30 DAYS THE CAR WAS NOT REPAIRED AND I WAS TOLD THE 1/4 PANEL WAS ON BACK ORDER UNTIL 8/23/13. APPROX 8/20/13, I WAS TOLD THAT THE PART WAS NOT COMING AND IT WAS PUSHED BACK TO 9/23/13. AFTER FOLLOWING UP EARLIER THIS WEEK, I AM NOW BEING TOLD THAT THE PART IS NOT COMING UNTIL "POSSIBLY" 10/30/13. THEY CLAIM THERE IS NOT ONE SINGLE 1/4 PANEL IN STOCK ANYWHERE IN THE ENTIRE USA, AND IT IS BEING MADE AND SHIPPED FROM THE UK, "HOPEFULLY" IT WILL SHIP ON 10/16/13 FROM THE UK, HAVE TO GO THROUGH CUSTOMS AND BE AVAILABLE BY THE END OF OCTOBER. HARD TO BELIEVE IT WILL EVEN COME THEN AFTER ALL OF THE OTHER FALSE PROMISES, BUT IF IT DOES THE SOONEST I WOULD GET MY CAR BACK IS MID NOVEMBER; 4.5 MONTHS LATER. I CAN'T BELIEVE THAT AUTOMOTIVE MANUFACTURERS ARE NOT REQUIRED TO STOCK PARTS FOR NEW CARS? I FEEL THAT THERE IS NO END IN SIGHT AND EVEN AFTER COMPLAINING TO LAND ROVER CORPORATE, ALL I AM TOLD IS SORRY YOU HAVE TO WAIT NOTHING WE CAN DO. IS THERE NO PROTECTION OR RECOURSE FOR A CONSUMER? *JS

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TL* THE CONTACT OWNS A 2012 RANGE ROVER EVOQUE. THE CONTACT STATED THAT HE STARTED THE ENGINE AND EXITED THE VEHICLE WHEN THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE GEAR SHIFT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 14,000. UPDATED 4/26/13 *CN THE CONSUMER DISCOVERED IN CASE OF AN EMERGENCY, THE TRANSMISSION COULD NOT BE LOCKED UP AS IN THE CASE OF BRAKE FAILURE OR IF THE THROTTLE BY WIRE MALFUNCTIONED. HE ALSO FOUND OUT, DURING HIS LAST VISIT AT THE DEALER, THE VEHICLE COULD NOT BE PLACED IN NEUTRAL IF IT WAS BEING TOWED. UPDATED 05/01/13

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ON 18/03/2013 5:50 PM, THE CAR LOST POWER & STOPPED SUDDENLY WHEN I WAS DRIVING IN A SHOPPING PLAZA. THANK GOODNESS I'M STILL ALIVE! THE CAR STOPPED IN THE FRONT OF MARSHALLS (SO I HAVE LOTS OF WITNESS). PEOPLES WERE TRYING TO PUSH MY CAR TO PARKING LOT BECAUSE THE CAR BLOCKED THE TRAFFIC BUT WE COULDN'T MOVE THE GEAR TO N. I FINALLY RE-STARTED IT AFTER MORE THAN 10+ TIMES TRYING. THE CAR WAS SENT TO DEALER BY TRUCK. HOWEVER, NO FEEDBACK FROM RANGE ROVER YET (23/03/2013), NO RANGE ROVER MAN CARES THEIR CUSTOMER!!! IT'S OBVIOUSLY A POWER OR ENGINE BIG PROBLEM. THE FIRST TIME I COULDN'T START THE CAR WAS ON 14/03/2013, PUT RANGED ROVER ROADSIDE ASSISTANCE ONLY SENT A JUMP START HELP TO ME. BUT IT'S NOT CAUSED BY THE BATTERY BECAUSE I RESTARTED IT AFTER 10+ TIMES TRYING. WANT TO RETURN THE RANGE ROVER JUNK. *TR

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WHILE DRIVING AT NIGHT THE CAR EXPERIENCED AN ELECTRICAL ANOMALY CAUSING THE HEADLIGHTS, DASHBOARD LIGHTS AND SEVERAL ELECTRONIC FUNCTIONS TO GO OFF FOR APPROXIMATELY 1 SECOND. HEAD LIGHTS AND DASHBOARD LIGHTS CAME BACK ON BUT SEVERAL ELECTRONIC FUNCTIONS WERE INOPERABLE AS NOTED ON VEHICLE WARNING SCREEN (HILL DESCENT FUNCTION, VEHICLE STABILITY FUNCTION, EMERGENCY BRAKE ASSIST FUNCTION ) ONCE VEHICLE WAS STOPPED AND TURNED OFF, THEN TURNED ON FUNCTIONALITY RESUMED. THIS EVENT NEARLY CAUSED US TO GET INTO AN ACCIDENT DUE TO THE LOSS OF HEADLIGHTS AND INTERIOR DASHBOARD LIGHTS. *TR

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