What 1,637 owners told NHTSA about the 2012 Jeep Grand Cherokee Srt

I STARTED MY VEHICLE UP ON A COLD MORNING, -5 DEGREES. BROUGHT VEHICLE UP TO 40MPH, APPLIED THE BRAKES, NOTICED THE PEDAL WAS STIFF. BRAKES WEREN'T WORKING, AND DASHBOARD BRAKE WARNING LIGHT WAS ON. MANAGED TO STOP AND PARK VEHICLE. BROUGHT TO DEALERSHIP LAST NIGHT (2/14/14) WHERE VEHICLE WAS DIAGNOSED WITH BAD BRAKE BOOSTER. UPON FURTHER INVESTIGATION ONLINE, BRAKE BOOSTERS WERE AFFECTED BY COLD WHETHER ALL OVER THE NORTHEAST PART OF THE COUNTRY. VEHICLE WAS EXTREMELY DIFFICULT TO STOP. SERVICE MANAGER SEEMED FAMILIAR WITH THE PROBLEM AND REPORTED THAT PARTS WERE BEING ORDERED FROM THE MANUFACTURER. I FEEL OBLIGATED TO REPORT THIS SITUATION WITH THE HOPE THAT SOMETHING WILL BE DONE ABOUT THIS PROBLEM BEFORE SOMEONE GETS HURT. *TR

NHTSA ODI 10564386

BRAKE BOOSTER FAILURE. DEALER STATES "LOW ASSIST". JEEP HAS NO STOPPING POWER AT ALL, PEDAL IS HARD AND VEHICLE JUST KEEPS ROLLING. PARTS ARE NATIONALLY BACKORDERED. FROM WHAT I'M READING ONLINE THIS IS A LARGE SCALE PROBLEM. MOISTURE IS GETTING IN THE BOOSTER AND FREEZING, CAUSING BRAKES TO FAIL. I HAVE A CASE NUMBER OPEN WITH JEEP. *TR

NHTSA ODI 10563822

2012 GRAND CHEROKEE V8 OVERLAND SUMMIT. ENGINE WON'T START AT RANDOM TIMES. ENGINE JUST CRANKS AND CRANKS BUT WON'T FIRE. LET IT SIT FOR A WHILE THEN WILL START. BEEN INTO THE DEALER 3 TIMES NOW SINCE AUGUST 2013. THEY REPLACED FUEL PUMP OVERLAY HARNESS AFTER CHECKING FOUND NO FUEL PRESSURE, AND FOUND A "STAR CASE" WITH FIX. THIS DID NOTHING AS PROBLEM STILL OCCURS MULTIPLE TIMES A WEEK. DEALER CLAIMS THEY HAVE NEVER HEARD OF THIS PROBLEM. *TR

NHTSA ODI 10563666

I AM THE OWNER OF A 2012 JEEP GRAND CHEROKEE THAT AT THE TIME OF THE FOLLOWING INCIDENT HAD APPROXIMATELY 48000 MILES ON IT. DURING OUR FIRST COLD WEATHER IN JANUARY 2014 I TOOK THE CAR OUT AND WHEN I WENT TO APPLY THE BRAKES I HAD TO STEP ON THE PEDAL WITH ALL MY STRENGTH TO AVOID HITTING ANOTHER CAR AND THEN HAD TO STEER THE CAR OFF THE ROAD TO AVOID A ACCIDENT. I THEN PARKED THE CAR ON THE SIDE OF THE ROAD AND DID NOT DRIVE IT THE REST OF THE DAY. THE NEXT DAY WHEN THE TEMPERATURE WAS WARM AGAIN I HAD NO PROBLEM WITH THE BRAKES. A WEEK LATER DURING ANOTHER COLD WEATHER THE BRAKES HAD THE EXACT SAME PROBLEM MAKING THE CAR EXTREMELY DANGEROUS TO DRIVE AND A LIABILITY TO BOTH ME AND OTHERS ON THE ROAD. I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHO SAID IT WAS A PROBLEM WITH THE POWER BRAKE BOOSTER AND THAT THE BOOSTER HAD A FAULTY DESIGN THAT ALLOWED WATER TO GET INTO IT CAUSING FAILURE IN FREEZING TEMPERATURE AND IS NOT DETECTABLE UNLESS THE TEMPERATURE DROPS BELOW FREEZING WHICH IS A HUGE SAFETY HAZARD. I CONTACTED TO JEEP TO ORDER THE PART AND FOUND OUT THAT IT IS ON NATIONAL BACK ORDER DUE TO A EXTREMELY HIGH VOLUME OF PARTS FAILURES IN BOTH JEEP GRAND CHEROKEE AND DODGE DURANGO TRUCKS. I BARELY AVOIDED A SERIOUS ACCIDENT IN MY TRUCK DUE TO A DESIGN FLAW BY JEEP THAT THEY REFUSE TO CORRECT WHICH WILL LEAD TO A UNSUSPECTING PERSON BEING IN A SERIOUS ACCIDENT BECAUSE JEEP REFUSES TO CORRECT A KNOWN PROBLEM. *TR

NHTSA ODI 10562688

I CURRENTLY LEASE A 2012 JEEP GRAND CHEROKEE LAREDO AND THE OTHER DAY MY WIFE AND SON WERE DRIVING THE CAR AND THE BRAKES COMPLETELY FAILED. THEY WOULD NOT DEPRESS EVEN AT 5-10 MPH AND IF COMPLETELY SLAMMED TO THE FLOOR THE ABS WOULD PUMP BAKE FIGHTING THE BRAKE PRESSURE. THEY WENT THROUGH A RED RIGHT AND LUCKILY WERE NOT HURT. LATER THE BRAKES BEGIN WORKING AND WE DROPPED IT OFF AT THE SERVICE CENTER. ONCE THERE THEY TEST DROVE IT AND ALMOST CRASHED AS THE BRAKES WOULD NOT WORK. THEY SAID IT NEEDS A NEW BRAKE BOOSTER, BUT THE PART IS ON BACK ORDER AND THERE ARE ACTUALLY 3 OTHER CARS AT THAT SERVICE STATION WHICH NEEDS THE SAME PART. I HAVE READ A COUPLE POSTS ON VARIOUS WEBSITES WITH PEOPLE HAVING THE SAME ISSUE. I WAS WONDERING IF OTHERS HAVE EXPERIENCED THE SAME ISSUE? (ON ANOTHER NOTE NO ONE HAS BEEN ABLE TO HELP US WITH EITHER A LOANER CAR OR PAYING FOR A RENTAL AS THE CAR HAS 38K MILES SO TECHNICALLY OUT OF WARRANTY..SO THAT'S BEEN FUN). THANKS. *TR

NHTSA ODI 10562585

THIS JEEP HAS REMOTE KEY-LESS ENTRY/ENGINE START. THE ENGINE CANNOT BE TURNED OFF UNLESS THE GEAR SHIFT IS IN PARK. IF THE THROTTLE STAYS OPEN CAUSING UNINTENDED ACCELERATION, ONE CANNOT TURN THE ENGINE OFF. THIS COULD RESULT IN ONE OR MORE DEATHS AND/OR SERIOUS INJURY! IF ONE HAD AN ACCIDENT CAUSING THE ENGINE TO REV UP DUE TO A JAMMED GAS PEDAL, HOW DO ONE TURN IT OFF? CHRYSLER CUSTOMER SERVICE WAS CONTACTED ABOUT THIS ISSUE AND THEIR RESPONSE WAS "THE CHARACTERISTIC YOU DESCRIBE, HOWEVER, IS A FUNCTION OF YOUR VEHICLE'S DESIGN AND THERE IS NOTHING THAT CAN BE DONE TO ?FIX? THE CONDITION." REFERENCE NUMBER: EMAIL CASE NUMBER: SUPPLIED UPON REQUEST. IN OTHER WORDS THEY DON'T CARE ABOUT THIS SAFETY ISSUE! I HAVE ANOTHER CAR THAT CAN HAVE THE ENGINE TURNED OFF, BUT IT IS A STANDARD TRANSMISSION. MADZA'S CAN BE TURNED OFF WHILE IN DRIVE WITH AUTOMATIC TRANSMISSIONS. THIS JEEP WAS PURCHASED IN THE USA. *TR

NHTSA ODI 10562436

THIS VEHICLE HAS RECURRING STARTING ISSUES. AT ANY TIME, COLD OR WARM ENGINE THE IGNITION WOULD ENGAGE AND THE ENGINE FAILS TO START. SERVICE DEALERSHIP HAS NOT IDENTIFIED ANY SPECIFIC REASON WHY THIS OCCURS. ON JANUARY 8TH, THE SAME STARTING ISSUE OCCURRED AND THIS TIME THE ENGINE LIGHT APPEARED. THE SERVICE DEALERSHIP HAS IDENTIFIED A BAD CYLINDER HEAD. THERE RECOMMENDED REPAIRS ARE REPLACEMENT OF THE CYLINDER HEAD AND ASSOCIATED COMPONENTS. SERVICE DEALERSHIP STATED THE STARTING ISSUE IS NOT RELATED TO THE CYLINDER HEAD. THEY STATED THEY WOULD REPLACE THE FUEL PUMP IN AN EFFORT TO RESOLVE THE STARTING ISSUE. IN DISCUSSIONS WITH JEEP CUSTOMER SERVICE THEY STATED THE CYLINDER HEAD ISSUE IS RELATED TO NHTSA CAMPAIGN NUMBER: 11V487000. UPON REVIEWING THIS CAMPAIGN IT STATES THE ?ENGINE REQUIRES REPLACEMENT?. I AM NOT SATISFIED WITH A CYLINDER REPAIR AND A PROBABLE FIX OF THE STARTING ISSUE WERE THE VEHICLE MILEAGE IS ONLY 29K. I AGREE WITH NHTSA CAMPAIGN REQUIRING REPLACEMENT OF THE ENGINE. *TR

NHTSA ODI 10559975

ON 11/11/13, I TOOK MY CAR IN FOR THE STATE INSPECTION AND REPORTED THE ISSUE OF THE CAR NOT STARTING / STALLING OUT TO HUFFINES JEEP IN PLANO, TX. HUFFINES DIAGNOSED THE PROBLEM AS A FAULTY TIPM. THE REPLACEMENT TIPM WAS INSTALLED ON 11/25/13. ON 11/29/13, I NOTICED THAT EVERY TIME I USE MY RIGHT BLINKER, MY FOG LIGHTS FLASH. CAR STILL DOES NOT START/STAY RUNNING AFTER STARTING AND IT HAS TAKEN UP TO 8 TRIES TO GET IT GOING. EVEN IF IT SOUNDS LIKE THE CAR STARTED, IT WILL SOMETIMES DIE AFTER RUNNING A FEW SECONDS. I'VE ALSO NOTICED THAT THE DOORS DO NOT ALWAYS LOCK WHEN I PRESS THE BUTTON ON THE DOOR HANDLE. THIS IS ALSO RELATED TO THE TIPM. ADDITIONALLY, ON 11/29/13, THE DASH LIGHT CAME ON NOTIFYING ME THAT THE KEY FOB BATTERY WAS LOW. I REPLACED THE KEY FOB BATTERY THAT DAY BUT THAT HAD NO IMPACT ON THE GREATER PROBLEMS OF THE CAR NOT STARTING AND THE FOG LIGHTS FLASHING WHEN THE RIGHT SIGNAL IS ACTIVATED. WILL BE TAKING MY JEEP BACK TO HUFFINES TOMORROW MORNING. *TR

NHTSA ODI 10559141

APRIL 5, 2013, LESS THAN A YEAR (PURCHASED - 2012 JEEP GRANDE CHEROKEE LAREDO) THE CHECK ENGINE LIGHT WENT ON, TOOK VEHICLE TO SERVICE DEPARTMENT, AND INFORMED MY SERVICE PROVIDER (JEEP DEALERSHIP) THERE IS A "PROBLEM" WITH THE CYLINDER HEAD. VERY DISTURBING BECAUSE THE VEHICLE WAS PURCHASED BRAND NEW, LESS THAN 10K MILES AND ALREADY A MAJOR PART MUST BE REPLACED ON A "BRAND NEW" VEHICLE. I AM INFORMED THAT IS NOT A COMMON, AND THERE ARE SEVERAL OTHER OWNERS WITH THE SAME PROBLEM "CHECK ENGINE LIGHT ON". REPAIR TOOK MORE THAN THREE DAYS, BECAUSE THE ENTIRE ENGINE MUST BE TAKEN OUT TO REPLACE THESE TWO CYLINDERS. VERY ALARMING AND VERY CONCERNED FOR THE FUTURE OF THIS VEHICLE, WHAT ELSE COULD POSSIBLY GO WRONG NEXT? TWO MONTHS LATER, DRIVER SIDE SEAT MUST BE REPLACED DUE TO CRACKS IN THE "LEATHER". TWO MONTHS AFTER, BRAKES ARE MAKING STRANGE NOISES, ACCELERATION VERY SLOW, STALLS, MUST PRESS VERY HARD ON GAS PEDAL FOR VEHICLE TO PICK UP SPEED, VERY FRIGHTENING ESPECIALLY WHEN ENTERING THE FREEWAY. DOOR PANELS APPEARS LOOSE, THE DOORS (3) WILL NOT STAY OPEN, REQUIRES EXTRA PUSH AND HOLD BEFORE IT STAYS OPEN BY ITSELF. TO CLOSE THE DOOR I MUST LITERALLY SLAM THE DOOR, OTHERWISE NOT SHUT, VERY DISTURBING BECAUSE MY CHILDRENS SIT BACK THERE. HOPEFULLY THIS IS MY LAST ENCOUNTER THE CAMERAS (BACK) OF VEHICLE FLASH ON AND OFF, I AM VERY CONCERN ESPECIALLY WHEN THE POSITION OF THE DRIVER SEAT MAKES LOOKING BACK VERY DIFFICULT, THE CAMERA CANNOT BE FUNCTIONING INEFFICIENTLY. THE VEHICLE HAS A 3/YEAR OR 36,000 MILE WARRANTY AND WITH THE AMOUNT OF ISSUES I HAVE ENCOUNTERED I DO NOT FIND THAT TO BE SUFFICIENT OR EVEN UTTERLY APPROPRIATE. I PURCHASED A BRAND NEW VEHICLE NOT A USED. IF THERE WERE NO WARRANTIES I COULD NOT IMAGINED PAYING OUT OF POCKET THOUSANDS OF DOLLARS ON REPAIRS. *TR

NHTSA ODI 10557302

TL* THE CONTACT OWNS A 2012 JEEP CHEROKEE RUBICON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE .

NHTSA ODI 10555926

TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HIM THAT THEY WERE ONLY PRODUCING ONE PART PER MONTH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. . ..UPDATED 03-12-14 *BF

NHTSA ODI 10555795

WHILE DRIVING OUR 2012 JEEP GRAND CHEROKEE LIMITED THE VEHICLE COMPLETELY POWERS DOWN. THE ENGINE SHUTS OFF AND WE LOOSE ALL POWER TO THE VEHICLE. THIS HAS OCCURRED A NUMBER OF TIMES BOTH AT LOW AND HIGH SPEEDS. THE VEHICLE WILL RESTART AND OPERATE NORMALLY IMMEDIATELY AFTER THESE OCCURRENCES. OVER THE PAST TWO MONTHS THREE ATTEMPTS HAVE BEEN MADE TO REPAIR THE VEHICLE AND THE PROBLEM CONTINUES. JEEP BELIEVES THEY HAVE IDENTIFIED THE CAUSE OF THE PROBLEM (WIRING FROM TIPM TO FUEL PUMP) BUT I HAVE LOST ALL CONFIDENCE IN THEIR ABILITY TO ACCURATELY DIAGNOSE THE CAUSE BASED ON PAST REPAIR HISTORY. I BELIEVE THE VEHICLE TO BE A DANGER TO ME, MY FAMILY AND OTHERS ON THE ROAD. *TR

NHTSA ODI 10555836

CHECK ENGINE LIGHT WENT ON AND SERVICE DEPT FOR MY DEALERSHIP SAID IT WAS THE CYLINDER HEAD. STILL WAITING FOR PART TO BE DELIVERED. THIS IS A KNOWN PROBLEM FOR CHRYSLER SINCE 2012. IN 2012, I HAD TO HAVE THE INTERMEDIATE STEERING SHAFT REPLACED. JEEP WAS PURCHASED NEW IN 2/2012. *TR

NHTSA ODI 10554391

TL-THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE MANUFACTURER VERIFIED THAT THE DALERSHIP WAS ONLY PROVIDED ONE REPLACEMENT PART EVERY FOURTEEN DAYS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 16,500. LI

NHTSA ODI 10553038

THE BATTERY KEEPS DYING/VEHICLE WON'T START/DIES WHILE IDLING. MY JEEP HAS A PUSH BUTTON START, WHEN PUSHED, THE CAR WILL CYCLE THROUGH THE IGNITION PROCESS (ABOUT 15-30 SECONDS) BUT WON'T START. AFTER THAT THE BATTERY IS DRAINED ENOUGH NOT TO CYCLE THROUGH IGNITION PROCESS. THIS FIRST STARTED SHORTLY AFTER ORIGINAL PURCHASE OF VEHICLE AND I HAVE BEEN FORCED TO KEEP ON A CHARGER, WHICH ONLY WORKS SOME OF THE TIME. I HAVE TO HAVE INSURANCE SEND ROADSIDE TO JUMP CAR AT LEAST ONCE A WEEK. IT HAS ALSO STARTED UP JUST TO DIE AS SOON AS IT IS PUT INTO GEAR, WARM OR COLD. JEEP CLAIMS THERE IS NOTHING WRONG WITH BATTERY OR ELECTRICAL SYSTEM. THIS IS MY WIFE'S CAR AND I AM WORRIED THAT IT WILL STALL OUT WITH HER AND 2 YEAR OLD SON INSIDE. *TR

NHTSA ODI 10551712

I WAS DRIVING MY JEEP FROM A STOP SIGN AND IT ALL OF A SUDDEN SLOWED DOWN AND WOULD NOT ACCELERATE. THE ENGINE LIGHT COMES ON AND FORCES ME TO PULL OVER, RESTART IT AND IT RUNS FINE AFTER THAT. WELL, IT'S HAPPENED 3 TIMES AFTER THIS AND I HAVE ARRANGED A 7AM SERVICE FOR IT ON MONDAY. THE BOOK SAYS CHECK THE GAS CAP OR IT MAY BE BAD GAS, BUT I BURNED THE GAS DOWN TO 15 MILES LEFT AND FILLED IT WITH SUPER UNLEADED. NO MATTER WHAT I DO, LIKE SHIFT INTO N, REV THE ENGINE, NOTHING WORKS UNTIL I PULL OVER AND RESTART IT. *TR

NHTSA ODI 10550556

GRAND CHEROKEE LIMITED EDITION 2012 THE COMPUTER IS IN TROUBLE AND MID FIRE TWO CYLINDER MISS FIRING THAT WAS HAPPENED DATE 12/04/12. NOW THERE IS A DIFFERENT TROUBLE AGAIN HAPPENED 10/12/13 AND THEN IT TAKES TWO MONTHS FOR THE SPARE PARTS TO COME OUT. THE PROBLEM IS IT WONT START. I DON'T WHAT GONNA BE THE NEXT. THE SERVICE WILL TAKE FOR SO LONG JUST IMAGINE 2MONTHS TIME. IM EXPECTING FOR ANOTHER TROUBLE WIT THIS. *TR

NHTSA ODI 10547812

JEEP (AND ALL CHRYSLER PRODUCTS) HAVE A KNOWN ISSUE WITH THE TIPM MODULE (WHICH STANDS FOR TOTALLY INTEGRATED POWER MODULE). THOUSANDS UPON THOUSANDS OF COMPLAINTS WITH THE TIPM MODULE HAVE BEEN NOTED BY OWNERS OF AFFECTED JEEP/CHRYSLER VEHICLES (A SIMPLE GOOGLE SEARCH WILL EVIDENCE SAME). THE HIGH FAILURE RATE OF THE SUBJECT PART HAS LEFT COUNTLESS FAMILIES STRANDED WHEN THEIR CARS WON'T START AND HAS ALSO LED TO VEHICLES STALLING FOR NO REASON. THIS PROBLEM OBVIOUSLY POSES A DANGER TO OWNERS OF THESE VEHICLES, ESPECIALLY FAMILIES TRANSPORTING YOUNG CHILDREN. CHRYSLER/JEEP HAS IGNORED THIS PROBLEM FOR TOO LONG AND HAS NOT BEEN DILIGENT IN PROCURING REPLACEMENT PARTS. WE HAVE BEEN WAITING SEVERAL WEEKS FOR A REPLACEMENT PART. WE ARE TOLD IT MAY TAKE ANOTHER MONTH TO GET THE PART IN BEFORE OUR VEHICLE CAN BE FIXED. NATURALLY, GOING TO WORK AND TAKING THE KIDS TO SCHOOL IS PROBLEMATIC SINCE THE VEHICLE RARELY STARTS ANYMORE. WHEN IT DOES START, MY WIFE IS AFRAID TO DRIVE IT IN CASE SHE IS STRANDED WITH OUR TWO YOUNG CHILDREN INSIDE. *TR

NHTSA ODI 10547852

I AM WRITING TO YOU ABOUT AN AREA OF CONCERN REGARDING MY 2012 JEEP GRAND CHEROKEE OVERLAND. FOR NO REASON I HAVE A CRACK IN MY WINDSHIELD WHILE THE CAR WAS PARKED. THIS CRACK EXTENDS VERTICALLY FROM THE TOP CENTER OF THE WINDSHIELD AROUND THE REAR VIEW MIRROR AND THEN EXTENDS HORIZONTALLY THE REMAINDER OF THE WAY. I UNDERSTAND CRACKS HAPPEN, THOUGH WHEN I DID SOME SEARCHING AROUND THE INTERNET, I NOTICE THAT THIS IS FAR FROM AN ISOLATED INCIDENT. I HAVE FOUND DOZENS OF THREADS ON THE SAME TOPIC...AND NOT JUST A CRACK THAT APPEARS FOR NO REASON, BUT ALL THESE CRACKS ARE IN THE SAME LOCATION. THIS IS NOT A COINCIDENCE. BELOW ARE A FEW (ONE CONTAINS PICTURES). HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F19A60E (SCROLL DOWN TO ENTRY # 8-10) HTTP://WWW.JEEPFORUM.COM/FORUM/F309/2012-OVERLAND-HEMI-CRACKED-WINDSHIELD-1362551/ HTTP://WWW.TRUEDELTA.COM/JEEP-GRAND-CHEROKEE/PROBLEMS-144/2012 (SCROLL ABOUT HALFWAY DOWN) THESE PICTURES SHOW AN IDENTICAL CRACK TO THE ONE THAT I HAVE EXPERIENCED. ALSO OF CONCERN IS THAT IN THE ONE POST THE USER STATES THAT THE WINDSHIELD IS ON BACK-ORDER FROM JEEP...CLEARLY JEEP IS SELLING A LOT OF REPLACEMENT WINDSHIELDS. AS WE ALL KNOW THE WINDSHIELD IS ONE OF THE MOST DOMINANT SAFETY FEATURES ON A VEHICLE AND IT IS CLEAR THAT THERE IS A DEFECT IN THE VEHICLE THAT IS CAUSING THESE CRACKS, LIKELY A STRUCTURAL ISSUE WITH THE JEEP GRAND CHEROKEE. IT WOULD SEEM TO ME THAT AN ISSUE WITH A VEHICLE COMPROMISING THE SINGLE MOST IMPORTANT SAFETY FEATURE OF A CAR ISN'T TO BE TAKEN LIKELY AND WARRANTS INVESTIGATION. I WOULD BE HAPPY TO PROVIDE YOU WITH PICTURES AND CAN MAKE MYSELF AVAILABLE TO SPEAK AT YOUR CONVENIENCE. ALSO YOU SHOULD NOTE THAT UPON TAKING MY CAR TO THE DEALER, THEY WERE EXPLICIT THAT THIS WAS NOT A WARRANT-ABLE ITEM, LEAVING ME WITH NO ISSUE THAN TO SUBMIT A CLAIM ON MY INSURANCE. KIND REGARDS, STEVE GONDA

NHTSA ODI 10545016

PROBLEM DEVELOPED JUST AFTER 10,000 MILES WITH MILD VIBRATION ON ACCELERATION. PROBLEM PERSISTED AND GOT WORSE. I HAD VEHICLE CHECKED BY DEALER AND HEAD MECHANIC AT 15,000 WHEN IN FOR OIL CHANGE. DEFINITELY WAS A PROBLEM, TOOK A DAY TO DIAGNOSE WITH HELP FROM JEEP. /CHRYSLER SAID IT WAS FAILURE OF THE TRANSFER CASE/DRIVETRAIN CONTROL MODULE. IT TOOK FROM JUNE 25 UNTIL AUGUST 19 TO OBTAIN NEW MODULE. DURING THAT TIME VEHICLE VIBRATION WORSENED FURTHER REQUIRING BACKING OFF ON ACCELERATION AND THEN CONTINUING ACCELERATION TO GET UP TO HIGHWAY SPEED. VERY MUCH LIKE RIDING ON A BAD WASHBOARD ROAD PLUS NOISE COMING FROM UNDER FRONT AND THEN ADDITIONAL NOISE FROM REAR. WHEN GOING UP MODERATE INCLINES BACK END BEGAN STRONGLY VIBRATING TO THE POINT WHERE IT FELT BACK END WAS GOING TO START HOPPING PLUS A CLUNK NOISE. BACKING DOWN ACCELERATION AND THEN REACCELERATING WOULD LESSEN PROBLEM BUT STILL MADE VIBRATION. FINAL CAUSE AFTER REPAIR: CAUSE LISTED AS BROKEN PROPELLER SHAFT WITH UNIVERSAL JOINTS, REPLACED TRANSFER CASE TO REAR AXLE; REPLACE REAR PROP SHAFT DUE TO CARRIER BEARING FAILURE CAUSING VIBRATION; REPLACE FINAL DRIVE CONTROL MODULE PER DIAGNOSIS FOR SHUTTERING IN DRIVELINE. VEHICLE HAS 17,578 MILES AT REPAIR COMPLETION. PROBLEM APPEARS FIXED IN THE FIRST 500 MILES I HAVE DRIVEN SINCE REPAIR. *TR

NHTSA ODI 10536893

DISTRACTING AND HARD TO SEE SPEEDOMETER NEEDLE IN DAYLIGHT. HAVE TO TAKE EYES OFF THE ROAD WHILE TRYING TO DETERMINE CURRENT SPEED,VERY DANGEROUS. *TR

NHTSA ODI 10534710

I BOUGHT THE VEHICLE FROM A DEALER WITH 14,500 MILES ON IT. STILL UNDER THE 3 YEAR, 36000 MILE WARRANTY. STARTED THE ENGINE ONLY TO HAVE THE CHECK ENGINE LIGHT ILLUMINATE. DROVE BYAUTOZONE AND RED THE CODE, P0304, MISFIRE ON CYLINDER 4. BROUGHT THE VEHICLE TO THE DEALER WHERE PURCHASED AND HE SENT IT TO THE JEEP DEALER FOR SERVICE. I WAS GIVEN A LONER CAR FROM THE DEALER I PURCHASED IT FROM. I RECEIVED THE VEHICLE BACK ON WED. JULY 31ST FROM MY PURCHASING DEALER AND WAS TOLD THE COMPUTER WAS FLASHED AND RE-PROGRAMMED. THURSDAY MORNING, THE DAY AFTER THE REPAIR THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. CALLED THE DEALER I PURCHASED THE VEHICLE FROM AND WILL BE DROPPING OFF FRIDAY MORNING. I KNOW OF THE INHERENT ISSUES WITH THE 3.6 L PENTSTAR ENGINE CYLINDER HEADS AND WANT BOTH HEADS REPLACED. *TR

NHTSA ODI 10533087

ENGINE LIGHT CAME ON 3 MONTHS AGO, TOOK TO DEALER SAID IT WAS NOTHING. I ASKED WHY DID IT COME ON THEY SAID IT'S JUST COMPUTERS SOME TIMES THEY HAVE TO BE RESET. ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT CAME ON MONDAY TOOK TO SAME DEALER. THEY SAID I HAD CYLINDER MISFIRE IN THE 6TH CYLINDER AND HAD TO REPLACE IT. AFTER SEARCHING ON THE INTERNET I SEE THIS IS A PROBLEM WITH JEEP CHEROKEE 2012. WHY IS THIS NOT ON A RECALL? *TR

NHTSA ODI 10532029

THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ON 6/24/2013 THE MALFUNCTION INDICATOR LIGHT (MIL) ILLUMINATED DRIVING APPROXIMATELY 35 MPH. THE CONTACT CALLED THE AUTHORIZED DEALER AND NOTIFIED THEM OF THE ISSUE. THE DEALER STATED THE LIGHT WAS MOST LIKELY CAUSED BY A LOOSE GAS CAP. THE DEALER INSTRUCTED THE CONTACT TO GIVE IT A COUPLE DAYS AND IT WOULD MOST LIKELY TURN OFF. THE LIGHT TURNED OFF AFTER 2 DAYS. SUBSEQUENTLY ON 7/10/2013 THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN WHILE TRAVELING AT 50 MPH AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT MORNING. THE DEALER RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY CYLINDER NUMBER 2 MISFIRING IN THE HEAD OF THE ENGINE. THE DEALER REPLACED THE HEAD, VALVE, AND CYLINDER NUMBER 2 ON 7/13/2013. VEHICLE WAS PICKED UP ON 7/15/2013 AND THE NEXT DAY THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN. CONTACT NOTIFIED THE DEALER OF ISSUE AND WILL BE TAKING THE VEHICLE BACK. *TR

NHTSA ODI 10525280

THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. ON 5/8/2012 THE CONTACT PUSHED THE START BUTTON ON THE VEHICLE, THE LIGHTS ON THE VEHICLE FLASHED ONCE, AND IMMEDIATELY THE VEHICLE TURNED OFF COMPLETELY. CONTACT PUSHED THE START BUTTON AGAIN, THE LIGHTS IN THE VEHICLE REMAINED OFF, AND THE ENGINE DID NOT START. THE VEHICLE BATTERY WAS COMPLETELY DEAD. CONTACT ATTEMPTED TO JUMP START THE VEHICLE IN ORDER TO DRIVE IT TO THE DEALER BUT VEHICLE STILL WOULD NOT START. SUBSEQUENTLY THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. DEALER DETERMINED VEHICLE HAD A BAD BATTERY. PER THE INVOICE RECEIVED FROM THE DEALER "BODY GROUND AT BATTERY WAS NOT SECURE" AND AFTER INSTALLING NEW BATTERY MECHANIC NOTICED "SPARKING AT LOWER NEGATIVE CABLE ON BODY" AND THAT HE "FOUND NUT FOR STUD LAYING IN THE BOTTOM OF THE BATTERY TRAY". MECHANIC THEN NOTED HE FIXED THE ABOVE PROBLEMS AND RE-INSTALLED THE NEW BATTERY. DEALER THEN RETURNED THE VEHICLE TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND A CASE WAS ASSIGNED. *TR

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