What 269 owners told NHTSA about the 2012 Hyundai Genesis

INTERMITTENT BRAKE FAILURES. SEEMS THERE HAS BEEN A RECALL FOR BAD BRAKE FLUID ON THIS MODEL YEAR HYUNDAI GENESIS SEDAN. HYUNDAI WOULD NOT COVER THIS VEHICLE UNDER THE RECALL WHEN CONTACTED. THE VEHICLE HAS AN INTERMITTENT SOFT BRAKE PEDAL WHICH GOES ALL THE WAY TO THE FLOOR UNDER HARD AND SOFT BRAKING CONDITIONS, WHETHER MOVING FAST OR SLOW AND IN ALL WEATHER CONDITIONS. THE BRAKE PADS AND ALL 4 ROTORS ARE IN GOOD REPAIR. THERE IS NO AIR IN THE BRAKE LINES. IT APPEARS TO BE THE ABS MODULE THAT IS FAILING AND CAUSING UNSAFE BRAKING CONDITIONS WITHOUT WARNING. THERE ARE NUMEROUS ONLINE FORUM COMPLAINTS ABOUT THIS MODULE WHICH SEEMS TO BE A FAULT IN DESIGN BY HYUNDAI. MY HOPE IS THAT NHTSA CAN INFORM OTHER OWNERS OF THIS MODEL YEAR THAT UNSAFE BRAKING CONDITIONS CAN HAPPEN AT ANY TIME FROM FAILURE OF THIS ABS MODULE. *TR

NHTSA ODI 10945385

THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR. BRAKES ACT AS IF FAILING. DEALER DIAGNOSED BRAKE MASTER CYLINDER DEFECT, REQUIRING REPLACEMENT OF THE MASTER CYLINDER. MILEAGE ONLY 67,000 MILES.

NHTSA ODI 10938937

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

NHTSA ODI 10933765

SPORADICALLY THE BRAKE PEDAL GOES ALL THE WAY TO FLOOR. PEDAL HAS TO BE PUMPED 2-3 TIMES BEFORE BRAKES ENGAGE. THIS HAS HAPPENED ON 3 DRIVING OCCASIONS OVER 10 DAYS. TOOK IT TO DEALER THIS MORNING WHO SAID UNLESS HE COULD REPLICATE ISSUE, HE WILL NOT REPAIR DESPITE PRIOR RECALL FOR SAME ISSUE. YESTERDAY ON PHONE, HE SAID HE WOULD INSPECT AND FILE CLAIM WITH HYUNDAI. APPARENTLY BRAKE FLUID WAS REPLACED IN 2013 DUE TO RECALL BY PRIOR OWNER. NOW SAME THING IS HAPPENING. PROBLEM OCCURS UNTIL ENGINE IS TURNED OFF. 3 TIMES IN 10 DAYS IS FRIGHTENING. FORTUNATELY, I WAS FAR ENOUGH BEHIND CAR IN FRONT TO HAVE TIME TO PUMP BRAKES. *TR

NHTSA ODI 10923963

HEADLIGHTS BLINK ON/OFF WHEN USING TURN SIGNAL. DOING RESEARCH, I SEE THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THE FIX IS TO REPLACE THE TURN SIGNAL STALK ($400).

NHTSA ODI 10919657

I WAS DRIVING AND WENT OVER A SLIPPERY AREA AT AROUND 40 MPH IN THE CITY WHILE BRAKING AND MY BRAKES WENT DOWN TO THE FLOOR. THERE WAS NO CAR IN FRONT OF ME SO I WAS ABLE TO SLOWLY COME TO A STOP. HOWEVER, SINCE THEN MY BRAKES HAVE NOT BEEN FUNCTIONING PROPERLY, THEY SLOWLY GO DOWN TO THE FLOOR UNDER ANY BRAKING CONDITION. AND WHEN I STOP AT A STOP LIGHT THE PEDAL CONTINUES TO DEPRESS UNTIL IT'S AT THE FLOOR. IN THE PAST I HAD THIS ISSUE WHEN I WENT OVER A LARGE DIP WHILE BRAKING. HOWEVER IT RESET ITSELF SHORTLY AFTER AND I DIDN'T HAVE THE ISSUE AGAIN UNTIL TODAY. MY CAR WAS PART OF THE LARGE RECALL FOR THE GENESIS IN WHICH THE BRAKE FLUID WAS REPLACED. *TR

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH OR LESS, THE ENGINE STALLED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE CRANKSHAFT SENSOR WAS REPLACED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10917320

TIRES-MICHELIN ENERGY SAVER A/S SIZE: P235/50R18 ON THE FRONT PASSENGER SIDE. THE TIRE HAS A 5" DEEP CRACK ON THE OUTSIDE WALL OF THE TIRE AND ALSO SEVERAL OTHER NOTICEABLE CRACKS THROUGHOUT THE TIRE ESPECIALLY ON THE OUTER WALL.

NHTSA ODI 10914833

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT COASTED TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA ODI 10910766

CYLINDERS WERE MISFIRING. DEALER SAID IT WAS DUE TO COMPUTER SOFTWARE ISSUE WHICH CAUSED INSUFFICIENT FUEL DELIVERY TO THE CYLINDERS. DEALER UPDATED SOFTWARE WHICH SEEMS TO HAVE REMEDIED THE PROBLEM. WHEN THE PROBLEM OCCURRED, THE CAR LOST SOME OF ITS POWER AND VIBRATED. I WAS ON A SIDE STREET WITH LITTLE TRAFFIC AT THE TIME, SO THE HAZARD WAS MINIMAL. HOWEVER, IF THE SAME SITUATION HAPPENS TO OTHERS ON THE FREEWAY OR IN HEAVY TRAFFIC, OR WHEN FULL POWER IS NEEDED TO AVOID AN ACCIDENT, IT COULD BE HAZARDOUS.

NHTSA ODI 10899661

HEADLIGHTS FLICKER ON AND OFF WHEN USING THE TURN SIGNAL. IT OCCURS WHEN DRIVING THE CAR.

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WHEN DRIVING AT SLOWER SPEEDS (<30) ON A CITY STREET, WHILE DRIVING STRAIGHT, AS I LIFTED MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUED TO ACCELERATE. PRESSING THE BRAKE SLOWED IT BUT DID NOT STOP THE PROBLEM. I PULLED THE CAR OVER AND PUT IT IN PARK. WHEN PLACED IN PARK, THE ENGINE REVVED LOUDLY. I PRESSED THE BUTTON TO TURN THE IGNITION OFF. THIS HAS HAPPENED 3 SEPARATE TIMES. ONCE IN JULY AND 2 TIMES ON AUGUST 21.

NHTSA ODI 10901958

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED, AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE VEHICLE WENT BACK TO THE DEALER A THIRD TIME FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 10897716

BRAKES WENT SOFT AFTER A FEW MINUTES OF DRIVING. NORMAL BRAKING THROUGH SEVERAL STOP AND GO INTERSECTIONS. THEN A SUDDEN UNEXPECTED CHANGE WHICH RESULTED IN PRESSING PEDAL TO THE FLOOR AND THE BRAKES BARELY SLOWED THE CAR. TURNING THE CAR OFF AND BACK ON RESTORED BRAKING TO NORMAL USE.

NHTSA ODI 10894312

CLUTCH BURNT OUT AT 26,000 MILES. AFTER RESEARCHING I NOTICED 2000+ POSTS ON FOLLOWING WEBSITE WHICH SHOWS THAT MANY GENESIS COUPES HAVE PROBLEMS WITH MANUAL TRANSMISSIONS. I DID NOT DRIVE MY CAR ROUGH OR DO ANYTHING BESIDES SAFE DRIVING. THE CLUTCH IS ABNORMALLY EXPENSIVE AS WELL - $4000 REPAIR FOR A CAR WHICH IS BARELY VALUED AT $10K. I ONLY DROVE 26K MILES IN 5+ YEARS!

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ENGINE STALL. WHILE DRIVING THE CAR AT SPEED BELOW 25MPH DURING RUSH HOUR TRAFFIC ON THE FREEWAY THE ENGINE SUDDENLY STALLED. ALL OF THE LIGHTS ON THE DASH LIGHTED UP. I WAS ABLE TO GET THE CAR STOPPED, PUT IT IN PARK AND IT STARTED UP AGAIN AS IF NOTHING HAPPENED. THIS HAS OCCURRED 3 TIMES IN THE PAST 12 MONTHS. THE TWO PREVIOUS TIMES WERE ON A CITY STREET WHILE MAKING A RIGHT HAND TURN. THIS TIME IT WAS ON A STRAIGHTWAY. ALL THREE OCCURRENCES THE CAR HAD A MINIMUM 1/4 TANK OF GAS, WAS ON A LEVEL SURFACE AND TRAVELING BELOW 30 MPH. THE CAR HAS BEEN BROUGHT TO THE DEALER ON SEVERAL OCCASIONS AND THEY CANNOT FIND ANY FAULT CODES. ON ONE OCCASION THERE WAS ONE OTHER GENESIS BROUGHT IN WITH THE SAME PROBLEM ON THE SAME DAY.

NHTSA ODI 10893551

TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO COME TO A COMPLETE HALT. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MULTIPLE TIMES IN ORDER TO STOP THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 64,000.

NHTSA ODI 10892732

MY WIFE AND I HAVE A 2012 HYUNDAI GENESIS 3.8 SEDAN. MY WIFE IS THE PRIMARY DRIVER. SHE CAME HOME ONE EVENING AND TOLD ME THAT THE CAR FAILED TO STOP AND WENT INTO THE INTERSECTION AS SHE ATTEMPTED TO STOP FOR A RED TRAFFIC SIGNAL. I IMMEDIATELY DROVE THE CAR DOWN THE STREET AND OBSERVED THAT YOU HAD TO PUMP THE BRAKES TO STOP AND THE PEDAL WENT TO THE FLOOR. I ADDED SOME BRAKE FLUID AND PUMPED THE BRAKES. I DROVE THE CARE THE NEXT FEW DAYS AND NOTICED THAT OVER TIME THE SAME THING HAPPENED WITH THE PEDAL GOING TO THE FLOOR. I TOOK THE CAR TO MY MECHANIC AND HAD ALL THE BRAKES CHANGED. THAT COST ME OVER $320.00. THE MECHANIC ADVISED ME THAT THE CAR HAD A FAULTY MASTER CYLINDER. TO SHORTEN THE STORY. DUE TO THE DEALER COST OF FROM $275.00 TO $365.00 FOR A MASTER CYLINDER. I BOUGHT 2 ONLINE AND 1 AT OREILLY AUTO PARTS. I SPENT $105.00, $81, AND $79.00 FOR EACH RESPECTIVELY. EACH TIME THE MECHANIC ADVISED ME THAT THE WERE NOT COMPATIBLE. HE WAS SO CONFLICTED BY THE PROCESS ADVISED ME TO TAKE THE CARE TO THE DEALER AND TOLD ME THAT WITH ONLY 91000 MILES AND A WELL MAINTAINED 4 YEAR OLD CAR, IT IS UNHEARD OF FOR A MASTER CYLINDER TO BE FAULTY. I CONTACTED HYUNDAI AND WAS TOLD THERE WAS NO RECALL NOR WAS MY VEHICLE COVERED BY MY FACTORY WARRANTEE. I AM A RETIRED AUTO THEFT OFFICER SO I DECIDED TO CHECK WITH NHTSA FOR COMPLAINTS AND RECALLS. I AM POSITIVE THAT THIS RECALL APPLIES TO MY CAR. I HAVE HAD THE SAME PROCESS HAPPEN TO ME REGARDING THE WINDSHIELD WIPER MOTOR. HYUNDAI WOULD NOT HELP SO I FOUND A MOTOR AT A JUNK YARD. I PAID TO HAVE IT INSTALLED. HOWEVER IT ONLY WORKS AT ONE SPEED. I WOULD LIKE IT REPLACED AND A REFUND FOR THE COST INCURRED TO FIND AND REPLACE IT. I ALSO WOULD LIKE THE BRAKING SYSTEM REPAIRED AND COMPENSATION. HYUNDAI'S RECALL NUMBER IS 114. I WOULD LIKE TO INVOKE THE LEMON LAW..

NHTSA ODI 10889159

MY TIRE PRESSURE INDICATOR WAS ON YESTERDAY MORNING SO I PUT AIR IN MY DRIVER SIDE REAR TIRE, HOWEVER THIS MORNING I NOTICE IT NEED MORE AIR AGAIN, THEREFORE I TOOK THE CAR TO SAMS AUTO SERVICE AND AFTER INSPECTION THE GENTLEMAN TOLD ME THE TIRE CANNOT BE REPAIR BECAUSE IT IS WORN ON THE INSIDE TRIM OF THE TIRE AND ITS NOT DUE TO NORMAL WEAR AND TEAR, STATES HE HAS NEVER SEEN A TIRE IN THIS CONDITION BECAUSE THE REST OF THE TIRE HAS GOOD THREAD WEAR AND APPEARS GOOD IF YOUR LOOKING FROM THE OTHER SIDE OF THE TIRE. STRONGLY FEELS ITS A MANUFACTURING DEFECT, I CALLED THE DEALER WHERE I PURCHASED MY CAR A YEAR AGO AND IM GONNA TAKE IT IN TOMMORROW AND PRAY THEY WILL REPLACE IT AT THERE EXPENSE EXPECIALLY SINCE I HAVE PUT ONLY 28,000 MILES ON THE TIRES....

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING AT ANY SPEED, AN ALARMING ODOR OF FUEL EMITTED FROM THE REAR DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT A VALE IN THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

NHTSA ODI 10883283

DRIVING HOME ON THE 405 FWY LAST NIGHT MY GENESIS R-SPEC 5.0 LOST ALL POWER, ELECTRICAL AND STEERING. FORTUNATELY, I WAS ON THE RIGHT LANE AND WAS ABLE TO MANEUVER THE VEHICLE OFF THE FWY. I HAD NO LIGHTS, NO EMERGENCY FLASHERS, COMPLETE SHUTDOWN OF POWER. IT WAS ABOUT 9PM AND DARK LUCKILY IT WAS NOT IN A LANE OR THIS COULD HAVE BEEN FATAL AS I COULD NOT TURN ON ANY LIGHTS! EXTREMELY DANGEROUS AND HAVE REPORTED MY INCIDENT TO HYUNDAI CUSTOMER CARE. VEHICLE WAS TOWED TO DEALERSHIP PENDING DIAGNOSTICS.

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VEHICLES BRAKE PEDAL BECAME VERY SOFT AND NEEDED TO PRESS DOWN ALL THE WAY DOWN ON THE PEDAL FOR THE VEHICLE TO STOP. WAS DRIVING ON THE HIGHWAY WHEN THIS OCCURRED. DROVE STRAIGHT TO THE HYUNDAI DEALER AND TOLD THE SERVICE TECH OF MY ISSUE. RECEIVED A CALL FROM THE ADVISOR WHERE HE EXPLAINED THE ABS SYSTEM ON THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. COST IS $2,300 PLUS $260 FOR THE FRONT PADS. I QUICKLY DID A RESEARCH ON MY VEHICLE AND SAW THIS IS A RECALL PROBLEM WITH MY CAR BUT THE ADVISOR SAID THAT WAS JUST A RUMOR ONLINE AND IT WAS NOT TRUE. CALLED HYUNDAI AND THEY SAID THE RECALL WAS PERFORMED AT THE DEALER IN JANUARY 2014 BUT I DON'T HAVE A SERVICE RECORD STATING THIS. CALLEDTHE DEALER BACK TO GAIN A COPY OF THE RECALL WORK ORDER AND IT JUST STATES "RECALL ITEM SECTION PERFORMED" WITHOUT ANY DETAILS. DEALER REFUSES TO CORRECT ISSUE AND STATED MY ONLY OPTIONS ARE TO PAY 3K IN REPAIRS OR DRIVE OFF THE VEHICLE WITH CARE. ALSO MY CAR JUST LAPSED THE 60K MILE WARRANTY ABOUT 3 MONTHS AGO.

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TL* THE CONTACT OWNS A 2012 HYUNDAI GENESIS. WHILE DRIVING 5 MPH, THE BRAKES FAILED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND IT TRAVELED TO THE FLOORBOARD OF THE VEHICLE. THE CONTACT WAS ABLE TO USE THE BRAKES JUST ENOUGH TO GET THE VEHICLE TO A DEALER. THE DEALER REPAIRED THE BRAKES, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 10872792

ISSUE IN WHICH THE TRANSMISSION DOES NOT SHIFT SMOOTHLY INTO 2ND AND 3RD GEAR. TYPICALLY, THE TRANSMISSION WILL SHIFT SOMEWHAT SMOOTHLY FOR A FEW DAYS, BUT THEN SHIFTING GETS PROGRESSIVELY ROUGH UNTIL THE CAR SHUDDERS TO THE POINT THAT IT'S PHYSICALLY PAINFUL, EMBARRASSING, STRESSFUL, AS WELL AS DANGEROUS! IT SEEMS TO RETURN TO SLIGHTLY NORMAL SHIFTING FOR A COUPLE OF DAYS, THUS RESTARTING IT'S VICIOUS CYCLE. I CALLED HYUNDAI'S CUSTOMER SERVICE LINE AND WAS ADVISED THAT THERE ARE "NO ACTIVE CAMPAIGNS" FOR MY VIN IN REGARDS TO THE TRANSMISSION. YET, THE MAKE, MODEL, AND YEAR IS ASSOCIATED WITH TSB NO. 15-AT-005 "DRIVABILITY PROBLEMS WITH TRANSMISSIONS". MANY PEOPLE ARE HAVING THE SAME ISSUES, A RECALL IS IN ORDER. HTTPS://WWW.CARS.COM/ARTICLES/2007-2013-HYUNDAI-VEHICLES-TRANSMISSION-ISSUES-1420681346983/

NHTSA ODI 10872236

AT NIGHT HEADLIGHTS TURN OFF MOMENTARILY WHEN IN MOTION AND USING TURN SIGNALS AND TURNING.

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