What 74 owners told NHTSA about the 2012 Hyundai Azera

The contact owns a 2012 Hyundai Azera. The contact stated while driving at approximately 35 MPH the vehicle was losing forward momentum. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The low oil warning was illuminated. The contact had to leave the vehicle at the side of the road. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact stated that before the failure, the vehicle was consuming oil at a rate requiring her to add one quart of oil weekly. The contact stated there was no evidence of a leak from the oil pan. The contact was also hearing an abnormal ticking noise coming from the engine compartment before the failure. The failure mileage was approximately 140,000.

NHTSA ODI 11632593

Recall for my 2012 hyundai azera number 251 Anti-Brake System (ABS) module that could leak and cause an electrical short that could result in a fire. They want to change a fuse from 40 to 30 amp so when the problem occurs fuse will blow. They should fix the problem replace ABS module. What happens if fuse blows will the replace fuse or fix problem. This has cost me gas money and time. I went to dealership they said I had to make a appointment so now I have to go back for them to replace a fuse this is not right ABS should be fixed. Thank you

NHTSA ODI 11616097

In 2023, Hyundai approved to pay for repairs of vehicles that suffer premature engine failures due to issues such as low oil, metal debris and/or fire in the engine. These issues were predominately found in the GDI engines in Kia and Hyundai vehicles. This suit failed to take into account the Hyundai Azera model and the 3.3 GDI engine. Same engine maker as the 2.2 and 2.4 models. My car stalled out in the middle of traffic with no warning lights for low oil or engine issues. The car was serviced previously with no coded issues noted accept excessive oil burning which was noted with all Hyundai models from the last decade. The GDI 3.3 has the most noted issues and is the most expensive to replace from the dealer. The engines are failing before the car is broken in the manufacture is making money on the replacement engines from customers who are still trying to pay the car off.

NHTSA ODI 11614557

This recall on the anti-lock brake system was initiated 11 months ago. I brought the Azera into the dealer 2 months ago and they said they had to order parts. I called today and spoke to the parts department. He said he is restricted from ordering the correct part and has no idea when he will be able to order it. Why is Hyundai stalling with this recall?

NHTSA ODI 11609336

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11585177

My engine failed after only 104k miles. I took my car in to get an oil change and it had rod knock which randomly started when I had oil already in the engine. This was just a random failure because it was completely find the day before and then the next day it started when I knew i was going to put more oil in in just in case and it failed.

NHTSA ODI 11584723

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11575802

The contact's husband owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11565994

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Winn Hyundai of Santa Maria (800 W Main St., Santa Maria, CA 93458) but no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11564219

Vehicle Recall issued. No remedy is being provided within a reasonable time.

NHTSA ODI 11562118

Mechanic found metal in engine oil. Stated that the engine appeared to be "deteriorating" as the metal was not a contaminant, but instead he determined it to be from the engine itself.

NHTSA ODI 11562123

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

NHTSA ODI 11560699

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wat made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11560130

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558993

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11558629

Sunroof will open, but will not close. Navigation quit working after a few years.

NHTSA ODI 11527098

The contact owns a 2012 Hyundai Azera. The contact stated that the passenger’s side air bag warning light indicated that the air bag was off with a passenger seated in the passenger’s seat. The contact initially took the vehicle to an independent mechanic and was informed that the air bag sensor had failed and needed to be replaced. The contact called the dealer who informed her that there was no recall associated with the VIN. The manufacturer was not informed of the failure. The vehicle was not repaired. The failure mileage was approximately 98,000.

NHTSA ODI 11509518

On January 19,2023 my air bag light and check engine light came on in my Azera 2012 I took my car to the Hyundai dealership center in Salisbury Maryland they said after doing the diagnostic my car was going to need seat cushion for airbag light and for the door latch and will cost me with having a warranty 3265.00 dollars . There is no recall on the car however the Hyundai Motor Company recalled my make and year as of May 22 2012 for occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult or a child or a child restraint seat since my car was manufactured in May 14 of 2012 it does not fit in that recall however, what if my car isn’t recalled they say it could be recalled later my concern is I would like it to be covered under that recall for my car as of May 22, 2012 I feel that my car was not built up in those airbags in the standard that should be since my car was manufactured seven days before the actual recall date I would like Hyundai motor company to take care of all expenses for the the safety, and the fixing of the seat cushion as well as the door latch I feel that there is a safety issue while driving with the light going on and off and the dashboard blinking specially without the passenger side door latch and seat not working right, it wont detect a problem, or possibly the airbag could come out , it has been confirmed by the dealership Pohanka Hyundai Of Salisbury , Maryland, that the components were inspected and they were no insurance or police. Just a code popped up in the car dash in the car dashboard computer. I would ask that you guys would look into this and see that the manufacture independently conducts a safety recall on this and pays all costs of the safety recall and please fix it I can be contacted at 757-894-8324. Again thank you .

NHTSA ODI 11503540

The contact owns a 2012 Hyundai Azera. The contact stated that while starting the vehicle, the vehicle made abnormal noises. The vehicle was taken to the dealer, where it was diagnosed with a lifter noise on cold startup. The vehicle was then taken to Dick's Hillsboro Hyundai (2871 SE Tualatin Valley Hwy, Hillsboro, OR 97123) however, the vehicle was not diagnosed nor repaired. Dick's Hillsboro Hyundai informed the contact that authorization from the manufacturer was needed before servicing the vehicle. The manufacturer was made aware of the failure and informed the contact that the noises coming from the vehicle were normal. The failure mileage was approximately 91,000.

NHTSA ODI 11496578

MDPS coupler failure similar to failure included in warranty extensions for Sonatas/Elantras. Since Azera is not part of the recall, I ended up paying for the repairs. Contacted HyundaiUSA and lodged a complaint (case number - 20194065). I was told that reimbursement will not be given. Hence bringing to your attention to get this resolved. Thanks! Bhuvaneswari

NHTSA ODI 11481078

The engine started knocking while I was driving. The car experienced sluggish performance afterwards, and hesitancy in acceleration. Hyundai has recalled other vehicles for engine knocking, but not the Azera.

NHTSA ODI 11477515

The engine failed in this vehicle as I was driving down the road. It immediately started knocking violently without warning. I was left stranded with my 4 children and had to pay for towing. The problem still persists upon starting. The vehicle had been inspected numerous times prior to incident due to a ticking noise upon cranking and I was informed by dealer that this is normal. Upon incident there was no warning lights or inclination that this was going to happen. I have since been told by multiple mechanics that the crank rod is faulty in this 3.3L Hyundai engine and that in order to replace it you must buy a refurbished engine with an aftermarket part due to the faulty manufacturer part.

NHTSA ODI 11444976

The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.

NHTSA ODI 11443967

The steering malfunctioned. When we tried to turn the wheel the it would slip and the car would not respond or suddenly would. It was very scary because the car could not be steered properly. We took it to the dealer who said the Steering Coupler had failed and needed to be replaced. This component has been recalled and/or warranty extended to cover in other Hyundai models for the same reason but it has not yet been recalled in the Azera. We discussed this with Hyundai Customer Service who confirmed. It was repaired by Hyundai of South Brunswick NJ for $452.34. There is a Technical Service Bulletin describing the problem. This is a common, dangerous Azera failure and should be remedied as it has been for other models.

NHTSA ODI 11418704

2012 HYUNDAI AZERA, VEHICLE HAS 64,000 MILES. HAS DEVELOPED A CLICKING/CLUNKING SOUND IN THE STEERING COLUMN WHEN TURNING THE STEERING LEFT, RIGHT, AND WHEN HITTING BUMPS. THE ISSUE CAN BE REPLICATED SITTING STILL OR WHEN DRIVING VIA A PROMINENT CLICKING/CLUNKING SOUND. STEERING HAS BECOME SLOPPY AND DANGEROUS. RESEARCH SHOWS IT IS A DEFECTIVE STEERING COUPLER THAT HYUNDAI IS AWARE OF, WHICH IS NOT COVERED UNDER WARRANTY. THIS ISSUE IS DOCUMENTED BY NUMEROUS COMPLAINTS, YET HYUNDAI HAS NOT PROVIDED A RECALL DESPITE IT BEING RECALLED FOR REPLACEMENT ON OTHER HYUNDAI MODELS USING THE SAME COUPLER.

NHTSA ODI 11397133