What 74 owners told NHTSA about the 2012 Hyundai Azera

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE COIL SPRING SUDDENLY FRACTURED AND DAMAGED THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TOWED TO HERTRICH HYUNDAI (120 S. DUPONT HWY, NEW CASTLE, DE) WHERE THE COIL SPRING WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,000. THE VIN WAS INVALID.

NHTSA ODI 11209189

THE ALIGNMENT HAS BEEN BAD ON THIS CAR SINCE I BOUGHT THE CAR. MY TIRES WORE OUT AT 28000. THE OUTER EDGE OF THE TIRES ARE BOLD WHEN I FIRST TOOK IT IN THEY BLAMED THE ROADS. THE CAR HAS ALWAYS PULLED TO THE RIGHT. I HAVE TO KEEP PRESSURE ON THE STEERING WHEEL AT ALL TIME TO KEEP THE CAR GOING STRAIGHT. I TOOK THE CAR IN AFTER MY TIRES WORE OUT AND THEY CHARGED ME $99 FOR AN ALIGNMENT, WHICH I WAS HAPPY TO PAY IF THEY COULD FIX IT. WHEN I GOT THE CAR BACK, I HAD TO HOLD THE STEERING WHEEL OFF CENTER TO KEEP THE CAR STRAIGHT. I TOOK THE CAR BACK, THEY MADE A SMALL ADJUSTMENT BUT ARE NOW BLAMING THE ROAD AGAIN. THEN THEY SAID THERE WAS A SCRATCH ON MY WHEEL WHICH I RECENTLY GOT AND THEY BLAMED THE ALIGNMENT ISSUE ON THAT. THAT DOESN'T EXPLAIN THE ALIGNMENT ISSUE FOR THE FIRST 27000 MILES. I LIKE HYUNDAI. I HAVE A SANTA FE AND I USED TO OWN ANOTHER ONE BUT I HAVE A FEELING I AM GOING TO BE SELLING MY 2012 AZERA IN THE VERY NEAR FUTURE. *TR

NHTSA ODI 10565447

2012 HYUNDAI AZERA. CONSUMER WRITES IN REGARDS TO THE VEHICLE PULLING TO THE RIGHT WHILE DRIVING. *TGW THE CONSUMER STATED THE VEHICLE WOULD ALSO PULL TO THE RIGHT, WHILE IN CRUISE CONTROL MODE. ALSO, THE STEERING WHEEL WAS NOT CENTERED, IT WAS TILTED TO THE LEFT, AS THERE WAS ALSO A SLIGHT PULL TO THE LEFT.

NHTSA ODI 10488264