Home · 2012 GMC Yukon Denali Xl 1500 · Complaints

What 135 owners told NHTSA about the 2012 GMC Yukon Denali Xl 1500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (135)Crash / fire / injury (2)Airbags (40)Body & structure (35)Electrical system (11)Engine (7)Fuel system (4)Speed control (4)Transmission & drivetrain (4)Visibility & wipers (3)Brakes (2)Seat belts (2)

Newest first · 135 complaints · page 5 of 6

Feb 12, 2017

CRACKED DASHBOARD ABOVE INSTRUMENT CLUSTER AND AT PASSENGER AIRBAG LOCATION. I DO NOT KNOW IF THE VEHICLE WAS IN MOTION OR STATIONARY WHEN IT HAPPENED. I NOTICED IT WHILE VEHICLE WAS STATIONARY.

NHTSA ODI 10954121

Jan 19, 2017Airbags

TL* THE CONTACT OWNS A 2012 GMC YUKON DENALI. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND REPROGRAMMED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

NHTSA ODI 10946300

Jan 14, 2017Airbags

DASH BOARD CRACKED ON PASSENGER SIDE RIGHT ON THE AIRBAG'S LEFT HAND CORNER. CRACK IS GETTING WORSE AS TIME GOES BY. DEALER WONT ASSUME RESPONSIBILITY UNLESS GMC WILL APPROVE TO DO SO. VEHICLE IS AT ALL TIMES ON GARAGE OR UNDER SHADE SO SUN HAS NO EFFECT TO THE DIFFECT. BOUGHT THE 2012 YUKON DENALI 1 YEAR AGO AS CERTIFIED PREOWNED VEHICLE WITH A 1 YEAR BUMPER TO BUMPER WARRANTY.

NHTSA ODI 10945283

Dec 2, 2016

DASH BOARD IS CRACKING AND MAKING SQUEAKING NOISE

NHTSA ODI 10929585

Nov 8, 2016Body & structure

THERE ARE TWO CRACKS IN THE DASHBOARD. ONE SMALL HAIRLINE BY THE SPEAKER AND ONE BIG ONE BY THE AIRBAG. I AM CONCERNED THAT IF I HAVE AN ACCIDENT AND MY KIDS ARE IN THE CAR, THE AIRBAG WILL NOT DEPLOY. CAR WAS STATIONARY WHEN IT HAPPENED.

NHTSA ODI 10924940

Oct 27, 2016AirbagsSeatsFuel system

TAKATA RECALL -I FOUND NO RECORD OF RECALL BUT PASSENGER AIRBAG WARNING LIGHT IS ON AS WELL AS CRACKS ON THE DASHBOARD AROUND WHERE THE AIRBAGS WOULD DEPLOY. HEATED SEATS MALFUNCTION AND TURN ON AND ARE UNABLE TO BE TURNED OFF. FUEL TANK MILEAGE TO EMPTY UNRELIABLE. GAUGE CAN BE AT QUARTER TANK AND SAY 50 MILES TO EMPTY AND STALL DUE TO BEING OUT OF GAS. GAS GAUGE ISSUE CHANGES WHILE DRIVING...ON ROAD TRIPS THE GAS GAUGE WILL SUDDENLY CHANGE AND SAY THERE IS MORE GAS IN IT THAN THERE ACTUALLY IS. *TR

NHTSA ODI 10919274

Oct 27, 2016Visibility & wipers

DURING INCLEMENT WEATHER (SNOW AND RAIN) WHEN WINDSHIELD WIPERS WERE NECESSARY FOR VISIBILITY, THE WIPERS WOULD EITHER MOVE VERY SLOWLY OR INTERMITTENTLY AND STOP IN THE MIDDLE OF THE WINDSHIELD DESPITE THE WIPER CONTROL SET TO HIGH AND NOT ON THE INTERMITTENT SETTING. THIS WOULD OCCUR WHEN THE VEHICLE WAS AT IDLE AND IN MOTION, ANY SPEED. THIS OCCURRED BETWEEN MARCH 2016 UNTIL A NEW WIPER MOTOR ASSEMBLY WAS PURCHASED AND INSTALLED WITHIN THE FIRST WEEK OF JULY 2016. I DID NOT RECEIVE ANY NOTICE OF RECALL FROM GMC HOWEVER I DID DISCOVER A RECALL THROUGH WWW.AUTOZONE.COM (# 15789: SERVICE PARTS SAFETY - WINDSHIELD WIPER MOTOR FAILURE - (OCT 26, 2015)) . ON 10/27/2016, I CALLED GMC TO SEE IF REIMBURSEMENT WAS POSSIBLE AND THEY COULD NOT ASSIST ME DUE TO THE BUMPER TO BUMPER WARRANTY BEING EXPIRED. VEHICLE WAS PURCHASED CERTIFIED USED THROUGH AUCTIONDIRECTUSA ON 10/8/2015 WITH AN AMERIPLUS WARRANTY (36 MONTH/ 36000MILE).

NHTSA ODI 10919369

Oct 25, 2016

LARGE CRACKS IN THE DASHBOARD FORMED AROUND PASSENGER AIRBAG AS WELL AS ABOVE INSTRUMENT CLUSTER. LOSS OF DASHBOARD INTEGRITY IN THE EVENT OF AIRBAG DEPLOYMENT SEEMS HIGHLY PROBABLE.

NHTSA ODI 10918927

Oct 3, 2016

DASH IS CRACKING AROUND AIRBAGS. AIRBAGS HAVE NEVER BEEN DEPLOYED

NHTSA ODI 10911196

Sep 15, 2016Body & structure

DASH CRACKED IN TWO PLACES. BOTH SPOTS RUN ALONG THE OUTSIDE OF THE CENTER SPEAKER. I NOTICED IT AS I CRANKED MY TRUCK ON FLAT LEVEL PAVEMENT. SINCE THE 9TH OF SEPTEMBER THIS HAS GOTTEN WORSE.

NHTSA ODI 10906872

Sep 13, 2016Airbags

DASH HAS CRACKED IN TWO SPOTS. ONE OF THE CRACKS IS ALONG THE PASSENGER SIDE AIRBAG. SUV IS PARKED IN A GARAGE MOST OF THE TIME. 42,000 MILES

NHTSA ODI 10906141

Aug 30, 2016

MY DASHBOARD IS CRACKED AT THE PASSENGER AIRBAG. I HAVE NOT BEEN INVOLVED IN AN ACCIDENT. I GOT INTO MY VEHICLE AND NOTICED THE CRACK. I AM CONCERNED ABOUT SAFETY IF MY AIRBAG DEPLOYS AND PLASTIC DASH PIECES TURN INTO PROJECTILES. MY VEHICLE WARRANTY DOES NOT COVER THE PROBLEM.

NHTSA ODI 10899621

Aug 21, 2016

SUMMARY: DASHBOARD CRACKED TWO PLACES AT THE CORNER TO THE PASSENGER AIRBAG FOR NO REASON AND NOW THE MIDDLE SECTION OF THE DASH RATTLES AND I CAN SEE A GAP FORMING .ALSO DASH IS CRACKING ON DRIVER SUDE ABOUT INSTRUMENT PANEL

NHTSA ODI 10897441

Aug 14, 2016Airbags

DASHBOARD CRACKED SPONTANEOUSLY FROM TOP EDGE TO WINDOW EDGE OVER ODOMETER AND A SMALL CRACK AT PASSENGER AIRBAG.

NHTSA ODI 10895764

Aug 13, 2016Body & structure

MY VEHICLE WAS PARKED IN MY DRIVEWAY, STATIONARY, ON A SUBURBAN STREET IN A SMALL TOWN OVERNIGHT BEGINNING AT ABOUT 8PM ON FRIDAY AUGUST 12,2016. THE FOLLOWING MORNING, AUGUST 13, 2016 AT AT ABOUT 7:30 AM I ENTERED THE VEHICLE TO GO TO THE STORE AND OBSERVED A LARGE CRACK RUNNING PERPENDICULAR WITH THE DASH FROM NEAR THE WINDOW TO A OVER THE INSTRUMENT CLUSTER. THIS IS A KNOWN DEFECT WITH SIMILAR GM MODELS BETWEEN 2007-2013(14). THE SAFETY CONCERN IS THAT THE POORLY CRAFTED PLASTIC DASHBOARD CRACKS EASILY WITH NO PRESSURE APPLIED TO IT. THIS MEANS THAT THAT IN THE EVENT OF A COLLISION, WITH GREAT PRESSURE APPLIED, THE DASH WOULD DISINTEGRATE AT AN ALARMING RATE AND WOULD LEAD TO SHARDS OF PLASTIC IMPAILING THE OCCUPANTS OF THE VEHICLE WITH VARYING AMOUNTS OF HARM. THIS DEFECT IS WELL DOCUMENTED BY SEVERAL OTHER GM SUV/TRUCK OWNERS FOR THIS YEAR SPAN OF PRODUCTION.

NHTSA ODI 10895500

Jul 4, 2016

DASH BOARD HAS CRACKED IN TWO PLACES AROUND THE AIR BAG ON THE PASSENGER SIDE. THE VEHICLE WAS STATIONARY WHEN THE CRACKS HAPPENED.

NHTSA ODI 10882448

Jul 1, 2016

DASHBOARD IS CRACKED AND CONTINUES TO GROW. DEALER SAID IT WAS $2000 TO FIX AND SAID ALMOST ALL OF THESE MODELS COME IN WITH THE SAME CRACK. THERE WAS NO SPECIFIC INCIDENT THAT LED TO THE CRACK.

NHTSA ODI 10882118

Jun 17, 2016

DASHBOARD CRACKED AT THE CORNER TO THE PASSENGER AIRBAG FOR NO REASON AND NOW THE MIDDLE SECTION OF THE DASH RATTLES.

NHTSA ODI 10874854

Jun 14, 2016

THE DASHBOARD CRACKED BY THE AIR BAG.

NHTSA ODI 10874146

May 9, 2016Body & structure

DASHBOARD CRACKED FOR NO REASON AND ANOTHER CRACK APPEARED RANDOMLY WITHIN 6 MONTHS ALL WHILE VEHICLE WAS STATIONARY. DASHBOARD IS CRACKING AT WILL FOR NO REASON AT ALL. MAKES A TERRIBLE RATTLING SOUND WHEN ITS HOT OUTSIDE; BUT NO NOISE WHEN IT IS COLD OUTSIDE.

NHTSA ODI 10863971

Apr 13, 2016Electrical system

POWER LIFT GATE MALFUNCTION. THE POWER LIFT GATE STRUTS FAILED WHICH CAUSED THE LIFT GATE TO OPEN ONLY 1/3 OF THE WAY BEFORE CLOSING UNEXPECTEDLY. SOMETIME IT WOULD OPEN ALL THE AWAY, THE POWER ARM WOULD THEN DISENGAGE CAUSING IT TO UNEXPECTEDLY CLOSE. SOMETIME IT WOULD CLOSE AS "DEAD WEIGHT" WITH ENOUGH FORCE TO SERIOUSLY INJURE AN ADULT AND POSSIBLE KILL A CHILD OR PET. WHEN I TOOK MY VEHICLE TO THE DEALER, I WAS TOLD THE STRUTS NEEDED TO BE REPLACED. I HAVE HAD THIS VEHICLE FOR TWO YEARS. I PURCHASED IT AS CERTIFIED USED. I WAS CHARGED $415 FOR THE REPAIR. UNFAIR AS THIS VEHICLE IS ONLY FOUR YEARS OLD! FURTHER, I AUTHORIZED THE WORK AT APPROXIMATELY 4:45PM, MY VEHICLE WAS COMPLETE BY 5:30PM THE SAME DAY. I WAS CHARGED TWO HOURS LABOR AT $125 PER HOUR. HOW IS THAT FAIR? MY VEHICLE WAS STATIONARY WHEN THIS HAPPENED, REPEATEDLY. I LOOK FORWARD TO YOUR RESPONSE. OTHER THAN THIS, I LOVE MY GMC!!!!!

NHTSA ODI 10855200

Mar 29, 2016Transmission & drivetrainEngine

TL* THE CONTACT OWNS A 2012 GMC YUKON DENALI. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE BEGAN TO HESITATE AND LOSE POWER, BUT THE ENGINE CONTINUED TO REV. THE FAILURE OCCURRED RANDOMLY WITHOUT WARNING. THE VEHICLE WAS AT THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. UPDATED 05/11/16*LJ *TR

NHTSA ODI 10852175

Mar 21, 2016AirbagsBody & structure

DASH HAS CRACKED ABOVE INSTRUMENT PANEL. CRACK IS APPROXIMATELY 6-8-INCHES IN LENGTH. DASH IS ALSO CRACKED IN TWO LOCATIONS ON THE PASSENGER SIDE. I FEEL THESE CRACKS COULD BE A SAFETY CONCERN WHEN THE AIRBAGS ARE DEPLOYED. THESE CRACKS OCCURRED UNDER NORMAL DRIVING CONDITIONS ARE NOT THE RESULT OF A PREVIOUS ACCIDENT OR BEING STRUCK BY AN OBJECT.

NHTSA ODI 10850717

Feb 29, 2016Body & structure

THE PLASTIC DASHBOARD STRUCTURE OF THE FRONT DASH (ABS PLASTIC) IS CRACKING AND SEPARATING SPONTANEOUSLY. LARGE CRACK DEVELOPED IN FROM OF THE DRIVER AND IS EXPANDING WITH MULTIPLE OFFSHOOTS CAUSING THE DASH STRUCTURE TO SPLIT IN TWO AND IS IN DANGER OF FRAGMENTING. CRACK OCCURRED WHILE VEHICLE WAS STATIONARY AND IS GROWING EACH DAY.

NHTSA ODI 10839101

Jan 7, 2016AirbagsBody & structure

THE DASHBOARD IS CRACKING ON THE DRIVERS SIDE INSTRUMENT COVER AND RIGHT INTO THE AIR BAG DASH LOCATION. ONLY 43,000 MILES MAINLY GARAGE KEPT AND SUNSHADE INSTALLED WHEN OUT OF COVER.THE SAME THING HAPPENED ON A 2007 SUBURBAN.

NHTSA ODI 10818651

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Working with the data? Download all 135 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 GMC Yukon Denali Xl 1500 verdict →