Home · 2012 GMC Yukon Denali Xl 1500 · Complaints

What 135 owners told NHTSA about the 2012 GMC Yukon Denali Xl 1500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (135)Crash / fire / injury (2)Airbags (40)Body & structure (35)Electrical system (11)Engine (7)Fuel system (4)Speed control (4)Transmission & drivetrain (4)Visibility & wipers (3)Brakes (2)Seat belts (2)

Newest first · 135 complaints · page 3 of 6

Oct 12, 2018Electrical systemBrakes

REAR BRAKE LIGHTS ARE INOPERABLE. DEALER SAYS ASSEMBLIES MUST BE REPLACED AT $2K. SEEMS TO BE A WIDESPREAD ISSUE AND AN EXTREME SAFETY ISSUE. PLEASE ENSURE GMC RECALLS AND REPAIRS THIS WIDESPREAD ISSUE.

NHTSA ODI 11139924

Sep 6, 2018

CRACK IN PASSENGER SIDE OF DASHBOARD....VEHICLE WAS STATIOARY

NHTSA ODI 11127945

Aug 25, 2018Body & structure

CRACKED DASHBOARD ON TOP OF THE INSTRUMENTAL PANEL AND THE FRONT PASSENGER AIRBAG LOCATION.

NHTSA ODI 11122311

Aug 10, 2018Airbags

ABOUT ONE YEAR AGO WE NOTICED A SMALL CRACK AT THE CORNER OF THE 'LID' TO THE PASSENGER SEAT AIR BAG. NOW WE HAVE A CRACK AT THE HUMP OF THE STEERING WHEEL THIS IS A HUGE SAFETY CONCERN TO US AS IT COULD RESULT IN TERRIBLE INJURY IN ANY NUMBER OF WAYS. 1THE AIR BAG COULD EXPLODE AT ANY TIME DUE TO THE CRACK IN THE LID AREA, WITHOUT ANY WARNING AND WITHOUT THE RESULT OF BEING IN AN ACCIDENT THUS HARMING ANYONE IN THE PASSENGER SEAT 2THE BROKEN DASH COULD RESULT IN TERRIFIC INJURY IN THE EVENT OF AN ACCIDENT AND AIR BAG DEPLOYMENT AS THE BRITTLE PIECES AND SHARP EDGES OF CRACKED PLASTIC BECOME FLYING IN THE CAR 3THE AIRBAG COULD MISFIRE DUE TO THE DAMAGED LID (FOR EXAMPLE; HITTING AND BREAKING THE WINDSHIELD AND NOT PROTECTING THE HEAD OF THE PASSENGER) CAUSING FURTHER INJURY AND HARM 4THE CRACK IN THE PLASTIC OF THE DASHBOARD COULD BE EVEN MORE EXTENSIVE THAN WE CAN SEE. THE ENTIRE DASHBOARD COULD BE DEFECTIVE AND CRACKED AND SUDDENLY FALL OFF AS THE RESULT OF A BUMP OR POTHOLE CAUSING INJURY AND POSSIBLE ACCIDENT 5THE DEFECTIVE DASHBOARD PLASTIC COULD HAVE CRACKS THAT WOULD CAUSE WIRING TO BE PINCHED, CUT OR SEVERED CAUSING HEAT, FIRE, AND POSSIBLE ACCIDENTS AND INJURIES 6SUN SHINING THRU THE WINDSHIELD COULD CAUSE THE CRACKS TO WIDEN 7OUR FAVORITE 87 YEAR OLD MOM USUALLY RIDES IN THE PASSENGER SEAT. SHE IS IRREPLACEABLE AND INVALUABLE. 8THIS IS AND HAS BEEN A 'KNOWN' ISSUE TO GMC. 9WE ARE BOTH DISABLED AND ON FIXED INCOMES. WE ARE UNABLE TO REPAIR THIS OURSELVES AND SHOULD NOT HAVE TO. SAFETY AND DEPENDABILITY IS ONE OF THE REASONS WE ALWAYS PURCHASED GMC YUKONS. THIS IS OUR 4TH GMC YUKON/SUBURBAN. WE NEVER DOUBTED THAT GMC MADE QUALITY PRODUCTS THAT WERE CONSUMER SAFE. NOW THIS DASHBOARD AIRBAG ISSUE HAS US VERY WORRIED AND CONCERNED FOR OUR HEALTH AND SAFETY AND THE HEALTH AND SAFETY OF ALL OUR FAMILY AND PASSENGERS

NHTSA ODI 11119259

Jul 19, 2018Airbags

LARGE CRACK IN DASHBOARD AROUND AIRBAG, AND ABOVE CONTROL PANEL. CONCERNED ABOUT SAFETY AND EFFICACY OF AIRBAG, AND DASHBOARD IN THE EVENT OF A FRONT END CRASH. VEHICLE IS GARAGE PARKED. GMC WANTS $1,600 TO REPLACE ON A 6 YEAR OLD VEHICLE WITH LESS THAN 60,000 MILES ON IT.

NHTSA ODI 11112420

Jul 16, 2018

DASH IS CRACKING AND FALLING APART. STARTED AS SMALL CRACK AND JUST CONTINUES TO GET LARGER AND MORE WIDE SPREAD.

NHTSA ODI 11111526

Jun 26, 2018Body & structure

CRACKED DASHBOARD

NHTSA ODI 11103946

Jun 15, 2018Airbags

DASHBOARD HAS CRACKED IN MULTIPLE PLACES INCLUDING AROUND THE AIR BAG CAUSING CONCERN FOR SAFETY IF THE VEHICLE IS INVOLVED IN A CRASH.

NHTSA ODI 11102164

Jun 12, 2018

THE DASH BOARD IS CRACKING AND THE DEALER WILL NOT COVER ANY REPAIR BECAUSE THE VEHICLE IS OUT OF WARRANTY. WHEN THE DASH BOARD FAILS TO PROTECT THE ELECTRONICS THERE IS A DANGER OF LOSS OF CONTROL. MY POSITION IS THIS IS A COMMON PROBLEM WITH THIS MODEL AND IS A MANUFACTURING DEFECT AND A RECALL SHOULD BE ISSUED.

NHTSA ODI 11101422

Jun 12, 2018Airbags

THE DASH BOARD IS CRACKED AND RATTLES NEAR THE AIR BAG. THIS IS CONCERNING THAT IF AN ACCIDENT WOULD OCCUR, THE CRACKED DASH COULD CAUSE FURTHER BODILY HARM. THIS DEFECT JUST SHOWED UP UNEXPECTEDLY AND I AM AFRAID WILL CRACK MORE AS TIME GOES ON. I CANNOT RECALL IF IT OCCURRED WHILE DRIVING OR STATIONARY.

NHTSA ODI 11101509

Apr 16, 2018

THE DASHBOARD HAS MAJOR CRACKING STARTING AT THE AIR BAG ON PASSENGER SIDE

NHTSA ODI 11088333

Apr 16, 2018

CRACKED DASHBOARD ON BOTH DRIVERS AND PASSENGERS SIDE. CRACKS MAY IMPEDE PROPER AIRBAG DEPLOYMENT AND/OR SEND DASHBOARD FRAGMENTS INTO PASSENGER COMPARTMENT DURING AIRBAG DEPLOYMENT.

NHTSA ODI 11088521

Apr 7, 2018Airbags

CRACKED DASHBOARD. THIS IS THE SECOND GM VEHICLES I'VE OWNED IN WHICH CRACKS APPEAR ON THE DASHBOARD FOR NO APPARENT REASON. MY CONCERN IS IF THE AIR BAG IS DEPLOYED, SMALL SHARDS OF PLASTIC MAY LEAD TO SERIOUS INJURY.

NHTSA ODI 11083730

Apr 4, 2018Body & structure

MY DASH IS CRACKING FOR NO APPARENT REASON. IT'S TO A POINT NOW OF NEEDING REPLACED AND HAS RAISED MY SAFETY CONCERN FOR MYSELF AND PASSENGER IF I WAS TO COME INVOLVED IN A CRASH BY BROKEN LARGE PLASTIC FRAGMENTS.

NHTSA ODI 11083226

Apr 3, 2018Electronic Stability Control (esc)EngineFire

2012 GMC YUKON. CONSUMER WRITES IN REGARDS TO AFTER DEALERSHIP SERVICED VEHICLE, NOISES, SHAKING SENSATION, STABILI TRAC LIGHT ILLUMINATES, HESITATES THEN STOPS. CONSUMER NOTICES FLAMES UNDERNEATH VEHICLE BEFORE COMPLETELY ENGULFED IN FLAMES. *SMD *TR

NHTSA ODI 10926888

Jan 31, 2018Electrical system

KEY GETS STUCK IN THE IGNITION ALL THE TIME. THE TRUCK GOES INTO COMPLETE SHUT DOWN OF ALL ELECTRICAL COMPONENTS, I MEAN ABSOLUTELY NO POWER. I CAN'T EVEN CALL ON THE BLUE ON STAR BUTTON. I TOOK IT TO WALKER GMC IN ALEXANDRIA, LA ON JANUARY 15, 2018 BECAUSE THE ENGINE LIGHT WAS ON. THEY SAID THEY FIXED IT AND ALTHOUGH THE ENGINE LIGHT IS NO LONGER COMING ON, THE TRUCK CONTINUES TO GO INTO COMPLETE ELECTRICAL SHUT DOWN EVERY FEW DAYS. I TOOK IT TO ANOTHER DEALERSHIP TO TEST THE BATTERY AND THE ALTERNATOR BUT THEY REPORTED THE BATTERY WAS AT 100 PERCENT AND THE ALTERNATOR PASSED ALL THE CHECKS. I'M AT A LOST BUT I DO NOT WANT TO RISK TRAVELING WITH MY DAUGHTERS AND THE TRUCK JUST COMPLETELY STOPPING ON US ON THE HIGHWAY. WHAT DO YOU SUGGEST I DO NEXT?

NHTSA ODI 11066061

Jan 12, 2018Crash

DASHBOARD HAS MULTIPLE CRACKS.

NHTSA ODI 11062315

Jan 9, 2018Body & structure

TL* THE CONTACT OWNS A 2012 GMC YUKON DENALI. WHILE ATTEMPTING TO OPEN THE FRONT DRIVER'S DOOR, THE HANDLE FRACTURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JIM MURPHY, 3000 WALDEN AVE, DEPEW, NY 17043, (716)-684-8900) AND THE HANDLE WAS REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON EIGHT SEPARATE OCCASIONS, AND ALL FOUR DOOR HANDLES FAILED AND WERE REPLACED AT SOME POINT SINCE 2013. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11061375

Jan 8, 2018

DASH PAD ON MY 2012 YUKON DENALI CRACKED WHILE SITTING.

NHTSA ODI 11061169

Dec 21, 2017Airbags

AT SOME POINT NEAR 65000 MILES, A VERY LARGE CRACK APPEARED OVER THE INSTRUMENT PANEL, AS WELL AS A SMALL CRACK EXTENDING INTO THE PASSENGER SIDE AIRBAG AREA. I WORRY ABOUT MY CHILDREN'S SAFETY IF WE WERE IN AN ACCIDENT AND PLASTIC PIECES GO FLYING.

NHTSA ODI 11055971

Dec 5, 2017Visibility & wipers

TL* THE CONTACT OWNS A 2012 GMC YUKON XL. WHILE DRIVING, THE SUN ROOF INADVERTENTLY EXPLODED. THERE WERE NO INJURIES. THE CONTACT HEARD WIND BLOWING THROUGH THE SUN ROOF. UPON FURTHER INSPECTION, HE NOTICED A HOLE IN THE SUN ROOF GLASS. THE CONTACT CALLED BRIAN HARRIS CHEVROLET AT (225) 910-6907 (15015 FLORIDA BLVD, BATON ROUGE, LA 70819) AND WAS INFORMED THAT THE DEALER WAS CLOSED AND HE WOULD BE CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ODI 11052503

Nov 23, 2017Airbags

SERVICE AIR BAG WILL NOT GO AWAY

NHTSA ODI 11048137

Oct 24, 2017Body & structure

WILL FOLLOW UP WITH MORE INFO, I LIVE IN THE NORTH EAST AND HAVE SPOKEN WITH TECH'S AT GM DEALERS AND THEY HAVE STATED THAT ITS JUST A COLD WEATHER ISSUE SO GM WONT FIX THE ISSUE, MY VEHICLE HAS HAD 8 OR 9 DOOR HANDLES REPLACED THE FASTENERS INSIDE OF DOOR ARE PLASTIC AND WATER GETS IN THERE FREEZES AND CRACKS PLASTIC THEN DOOR HANDLE BASICALLY COMES OFF IN YOU HAND, GM REFUSES TO STAND BEHIND IT AND SOON WANTS TO CHARGE ME APPROX. 180 EVERY TIME THIS HAPPENS AGAIN THEY HAVE REPLACE 8 OR 9 ALREADY AND ITS A 2012, I FEEL THIS IS BOTH A SAFETY ISSUE AND A BASIC FAULTY PRODUCT, DESIGN ON GM'S PART THAT THEY WILL NOT FIX.

NHTSA ODI 11036082

Sep 20, 2017Electrical systemBody & structure

I HAVE A 2012 GMC YUKON DENALI. I'VE HAD SEVERAL OCCASIONS WHERE I'M DRIVING AND THE TRUCK TURNS OFF/OR EXPERIENCES A "SHORT" FOR A FEW SECONDS. I HAVE CHECKED ALL ELECTRICAL CABLES AND HAVE EXCHANGED BATTERIES TWICE (AS THEY "DRAINED"). A FEW MONTHS BACK MY DASHBOARD STARTED CRACKING AS WELL, FIRST IT WAS A SMALL CRACK NEAR THE PASSENGER SIDE AIRBAG. LATER ANOTHER CRACK BY THE STEERING WHEEL, WHICH HAD NOW FORMED A LARGE "V".

NHTSA ODI 11024611

Sep 18, 2017

I AM THE ORGINAL OWNER OF MY GMC YUKON DENALI 2012 AND IT HAS BEEN GARAGED MOST OF ITS LIFE. ABOUT 2 MONTHS AGO MY DASH STARTED TO VIBRATE THEN I NOTICE A LARGE CRACK IN THE DASH JUST ABOVE THE SPEEDOMETER. THE FACT I HAVE TAKEN SUCH GOOD CARE OF THIS VEHICLE LEADS ME TO BELIEVE THIS IS A DEFECT IN THE DESIGN. THE CARS VALUE IS DIMINISHED DRAMATICALLY DUE TO THIS VISIBLE DEFECT. I HAVE HEARD GM IS NO HELP ON THIS BUT IN MY OPINION GM'S DEFECT HAS CAUSED A DIMINISHED VALUE IN MY VEHICLE AND THEREFORE THEY ARE LIABLE FOR ANY REPAIR THAT IS NEEDED TO MY CAR TO BRING IT BACK TO THE CONDITION IT WAS BEFORE THE DEFECT WAS VISIBLE. THERE IS CASE LAW ALL OVER THE PLACE TO SUPPORT THIS.

NHTSA ODI 11023975

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Working with the data? Download all 135 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 GMC Yukon Denali Xl 1500 verdict →