Home · 2012 GMC Yukon Denali Xl 1500 · Complaints

What 135 owners told NHTSA about the 2012 GMC Yukon Denali Xl 1500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (135)Crash / fire / injury (2)Airbags (40)Body & structure (35)Electrical system (11)Engine (7)Fuel system (4)Speed control (4)Transmission & drivetrain (4)Visibility & wipers (3)Brakes (2)Seat belts (2)

35 of 135 complaints match · Body & structure · clear filters · page 2 of 2

Nov 8, 2016Body & structure

THERE ARE TWO CRACKS IN THE DASHBOARD. ONE SMALL HAIRLINE BY THE SPEAKER AND ONE BIG ONE BY THE AIRBAG. I AM CONCERNED THAT IF I HAVE AN ACCIDENT AND MY KIDS ARE IN THE CAR, THE AIRBAG WILL NOT DEPLOY. CAR WAS STATIONARY WHEN IT HAPPENED.

NHTSA ODI 10924940

Sep 15, 2016Body & structure

DASH CRACKED IN TWO PLACES. BOTH SPOTS RUN ALONG THE OUTSIDE OF THE CENTER SPEAKER. I NOTICED IT AS I CRANKED MY TRUCK ON FLAT LEVEL PAVEMENT. SINCE THE 9TH OF SEPTEMBER THIS HAS GOTTEN WORSE.

NHTSA ODI 10906872

Aug 13, 2016Body & structure

MY VEHICLE WAS PARKED IN MY DRIVEWAY, STATIONARY, ON A SUBURBAN STREET IN A SMALL TOWN OVERNIGHT BEGINNING AT ABOUT 8PM ON FRIDAY AUGUST 12,2016. THE FOLLOWING MORNING, AUGUST 13, 2016 AT AT ABOUT 7:30 AM I ENTERED THE VEHICLE TO GO TO THE STORE AND OBSERVED A LARGE CRACK RUNNING PERPENDICULAR WITH THE DASH FROM NEAR THE WINDOW TO A OVER THE INSTRUMENT CLUSTER. THIS IS A KNOWN DEFECT WITH SIMILAR GM MODELS BETWEEN 2007-2013(14). THE SAFETY CONCERN IS THAT THE POORLY CRAFTED PLASTIC DASHBOARD CRACKS EASILY WITH NO PRESSURE APPLIED TO IT. THIS MEANS THAT THAT IN THE EVENT OF A COLLISION, WITH GREAT PRESSURE APPLIED, THE DASH WOULD DISINTEGRATE AT AN ALARMING RATE AND WOULD LEAD TO SHARDS OF PLASTIC IMPAILING THE OCCUPANTS OF THE VEHICLE WITH VARYING AMOUNTS OF HARM. THIS DEFECT IS WELL DOCUMENTED BY SEVERAL OTHER GM SUV/TRUCK OWNERS FOR THIS YEAR SPAN OF PRODUCTION.

NHTSA ODI 10895500

May 9, 2016Body & structure

DASHBOARD CRACKED FOR NO REASON AND ANOTHER CRACK APPEARED RANDOMLY WITHIN 6 MONTHS ALL WHILE VEHICLE WAS STATIONARY. DASHBOARD IS CRACKING AT WILL FOR NO REASON AT ALL. MAKES A TERRIBLE RATTLING SOUND WHEN ITS HOT OUTSIDE; BUT NO NOISE WHEN IT IS COLD OUTSIDE.

NHTSA ODI 10863971

Mar 21, 2016AirbagsBody & structure

DASH HAS CRACKED ABOVE INSTRUMENT PANEL. CRACK IS APPROXIMATELY 6-8-INCHES IN LENGTH. DASH IS ALSO CRACKED IN TWO LOCATIONS ON THE PASSENGER SIDE. I FEEL THESE CRACKS COULD BE A SAFETY CONCERN WHEN THE AIRBAGS ARE DEPLOYED. THESE CRACKS OCCURRED UNDER NORMAL DRIVING CONDITIONS ARE NOT THE RESULT OF A PREVIOUS ACCIDENT OR BEING STRUCK BY AN OBJECT.

NHTSA ODI 10850717

Feb 29, 2016Body & structure

THE PLASTIC DASHBOARD STRUCTURE OF THE FRONT DASH (ABS PLASTIC) IS CRACKING AND SEPARATING SPONTANEOUSLY. LARGE CRACK DEVELOPED IN FROM OF THE DRIVER AND IS EXPANDING WITH MULTIPLE OFFSHOOTS CAUSING THE DASH STRUCTURE TO SPLIT IN TWO AND IS IN DANGER OF FRAGMENTING. CRACK OCCURRED WHILE VEHICLE WAS STATIONARY AND IS GROWING EACH DAY.

NHTSA ODI 10839101

Jan 7, 2016AirbagsBody & structure

THE DASHBOARD IS CRACKING ON THE DRIVERS SIDE INSTRUMENT COVER AND RIGHT INTO THE AIR BAG DASH LOCATION. ONLY 43,000 MILES MAINLY GARAGE KEPT AND SUNSHADE INSTALLED WHEN OUT OF COVER.THE SAME THING HAPPENED ON A 2007 SUBURBAN.

NHTSA ODI 10818651

Feb 24, 2015Body & structure

I HAVE BEEN A LONG TIME BUYER OF GM PRODUCTS, I STILL HAVE A 99 TAHOE, 07 GMC SAVANNA AND AN 02 GMC SIERRA HD 2500, RECENTLY PURCHASED A 2012 YUKON XL DENALI USED WITH 22,000 MILES ON IT FROM OLD SAYBROOK GMC IN CT, CLEAN AS A WHISTLE EVERYTHING LOOKED, WENT TO WASH IT AND SPRAY UNDERNEATH IN THE FIRST WEEK AFTER I BOUGHT IT AND NOTICED UNDERNEATH THE FRAME WAX ALL PEALING AND FRAME VERY RUSTED, ALONG WITH MANY OTHER THINGS RUSTING . MY 02 WITH 170,000 MILES ON IT LOOKS BETTER THEN THIS. ALSO WENT ON LINE AND THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING. IM SURE MORE WOULD IF THEY LOOKED UNDER THERE CAR. THIS HAS GOT TO BE A FACTORY DEFECT AND THEY NEED TO FIX THIS PROBLEM. THE DEALER IS TELLING ME THATS NORMAL , I DISAGREE SEEING I HAVE MULTIPLE CARS/ GMCS MY WIFE HAS A 2012 PASSAT WE BOUGHT NEW AND IS SPOTLESS UNDERNEATH, AND WE HAVE DONE NOTHING TO THE CAR. *JS

NHTSA ODI 10690447

Nov 7, 2014AirbagsBody & structure

LARGE CRACK IN DASH AT CORNER OF PASSENGER AIR BAG COVER APPEARED IN SEPT 2013. ANOTHER LARGE CRACK APPEARED OVER STEERING WHEEL COLUMN IN AUGUST 2014. I HAVE RESEARCHED AND FOUND THAT THIS IS AN INHERENT DEFECT IN SEVERAL GM MODELS SINCE AT LEAST 2007 AND THAT GM MAY OFFER TO PAY HALF OF THE REPLACEMENT FEE. I AM CONCERNED THAT, IF THE PASSENGER AIR BAG WERE TO DEPLOY, THE PLASTIC WOULD SHATTER AT THE CRACKED AREA AND ACT AS SHRAPNEL. *TR

NHTSA ODI 10653531

May 24, 2013Body & structure

STARTING IN AUG 2012 I HAVE HAD TO REPLACE ALL FOUR DOOR HANDLES AND AS OF TODAY STARTED ON THE SECOND ROUND OF REPLACING THE DEFECTIVE DOOR HANDLES, THEY CONTINUE TO POP OUT WHEN YOU OPEN THE DOOR. I HAVE BEEN TOLD THERE IS NO SOLUTION FROM GMC ON THIS PROBLEM. WHEN YOU SPEND THAT KIND OF MONEY ON A VEHICLE THE DOOR HANDLES SHOULD NOT FAIL ALL OF THE TIME. WHEN THE VEHICLE IS OUT OF WARRANTY I WILL BE OUT BIG BUCKS EVERY TIME THIS HAPPENS AND THAT IS WRONG. I HAVE THE VEHICLE ONE YEAR AND THIS IS THE FIFTH SET OF DOOR HANDLES I AM HAVING REPLACED. *TR

NHTSA ODI 10513383

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Working with the data? Download all 135 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 GMC Yukon Denali Xl 1500 verdict →