What 821 owners told NHTSA about the 2012 Ford Explorer Gas

TL* THE CONTACT OWNS A 2012 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENDER AND PUMP ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE ANYWHERE IN THE COUNTRY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10715124

AFTER A MONTH OF OWNING THE 2012 FORD EXPLORER WE NOTICED A VERY FOUL EXHAUST SMELL FROM INSIDE THE CABIN OF THE EXPLORER. WE WOULD SMELL THE ODOR UNDER ACCELERATION, ESPECIALLY WHEN RPMS REACHED 3,000 PLUS. THIS PARTICULAR ODOR SMELL UNDER THE ABOVE CONDITIONS HAVE BEEN OBSERVED EVER SINCE. WE DID NOT THINK ANYTHING OF THE SMELL UNTIL WE BEGAN RESEARCHING IT RECENTLY AND CAME ACROSS SEVERAL SOURCES INDICATING THIS COULD BE HARMFUL TO OUR HEALTH. *TR

NHTSA ODI 10654067

THE THROTTLE BOX HAS GONE BAD. THE CAR STALLS RANDOMLY WHEN TAKING OFF FROM A START AND REQUIRES A NEW THROTTLE BODY AT ONLY 47K MILES. THIS IS PART OF THE POWERTRAIN, BUT NOT COVERED BY THE WARRANTY. FORD HAD LOTS OF PROBLEMS WITH THROTTLE BODIES IN EARLIER MODELS AND IT SEEMS THEY HAVEN'T FIXED IT YET. *TR

NHTSA ODI 10643166

WE HAVE A 2012 FORD EXPLORER WITH 46,000 MILES AT THIS TIME. ON AUGUST 30, 2014, WE WERE DRIVING ABOUT 35 MPH WHEN THE CAR LOST ALL POWER, AND THE POWERTRAIN/WRENCH LIGHT CAME ON IN THE DISPLAY. THE CHECK ENGINE LIGHT DID NOT COME ON. I PULLED TO THE SIDE OF THE ROAD WHERE THE CAR WAS SHAKING LIKE IT WANTED TO STALL. I TURNED THE CAR OFF AND BACK ON, AND IT STARTED UP FINE, AND THE WRENCH LIGHT WENT OFF. WE DROVE ANOTHER 100 MILES WHEN IT DID THE SAME THING AGAIN ON SEPTEMBER 1 GOING ABOUT 50 MPH. I TOOK IT TO THE LOCAL SHOP WHO NOTICED THAT THE VOLTAGE WAS DROPPING FROM 14 VOLTS DOWN TO 12VOLTS AND SHUTTING DOWN THE COMPUTERS (SO THEY SAID). THEY CHANGED OUT THE ALTERNATOR- $560. EVERYTHING WAS FINE UNTIL SEPTEMBER 20 WHEN THE CAR DID THE SAME THING TWICE AGAIN, ABOUT 10 MINUTES APART, GOING 70 MPH (CAR LOST POWER, WRENCH LIGHT ON, HAD TO PULL OVER AND RESTART). I TOOK IT TO THE CLOSEST FORD DEALER WITHIN 2 DAYS; THEY DROVE THE CAR 55 MILES AND COULD NOT DUPLICATE THE PROBLEM BECAUSE IT IS INTERMITTENT. THERE WERE NO ERROR CODES PRESENT. THE CHECK ENGINE LIGHT NEVER CAME ON. THEY SAID TO COME GET THE CAR AND KEEP DRIVING IT. INTERNET RESEARCH INDICATES THAT THIS IS LIKELY A THROTTLE BODY (ETB) MALFUNCTION. I CALLED THE FORD DEALER WHERE WE BOUGHT THE CAR (NOT WHERE IT WAS NOW) AND DESCRIBED THE PROBLEM TO A SERVICE MANAGER WITH 19 YEARS EXPERIENCE. HE SAID IT WAS LIKELY THE THROTTLE BODY SINCE THE CAR WOULD RESTART. HE SAID ONLY 2 THINGS TRIGGER THE WRENCH LIGHT- THE TRANSMISSION AND THE THROTTLE BODY. SINCE MY WIFE AND DAUGHTER RIDE IN THIS CAR, I DECIDED TO HAVE THE THROTTLE BODY REPLACED AT MY EXPENSE ON SEPTEMBER 24 - $470. CONTINUING TO DRIVE THE CAR AS FORD SUGGESTED, WITH AN INTERMITTENT CUT-OFF PROBLEM, WAS NOT AN OPTION FOR ME SO I DECIDED TO MAKE AN EDUCATED GUESS/DIAGNOSIS AND THROW PARTS AT IT AND SEE. *TR

NHTSA ODI 10639941

I AM EXPERIENCING AN ODOR OF CARBON MONOXIDE INSIDE THE CAR. I LIVE IN EL SALVADOR CENTRAL AMERICA AND HAVE FOUND IN THE INTERNET THAT THERE IS A RECALL FOR THIS PROBLEM THE AGENCY IN MY COUNTRY DOES NOT RESPONSABILIZE ON THIS I HAVE SMALL CHILDREN AND WE CANT BE SMELLING THIS EXHAUST FUMENS AND STRANGE ODORS INSIDE OUR CAR. *TR

NHTSA ODI 10621834

ON FRIDAY APRIL 18, 2014 MY WIFE AN I PRESTARTED THE CAR TO GO TO DINNER, AFTER ONLY 2 MINUTES THE CAR SHUT OF. UPON REVIEW OF THE ISSUE THE LOW OIL PRESSURE LIGHT CAME ON, THE STABILITY CONTROL LIGHT CAME ON, AS WELL AS HE SERVICE ENGINE SOON LIGHT. THE MILEAGE AT THE INCIDENT WAS APPROX 45,500 BUT THE COMPLAINT SAYS 44,000 BECAUSE THIS IS THE SECOND TIME IT HAS DONE THIS, AND THE FIRST TIME FOR THE STABILITY CONTROL LIGHT TO ILLUMINATE. AFTER DINNER WE CAME HOME AND ATTEMPTED TO RESTART THE VEHICLE, EVERYTHING SEEMED NORMAL, IT STARTED IT DROVE, BUT SUBSEQUENTLY WE HAD IT TOWED TO FORD, SO THEY COULD ADDRESS THE PROBLEM. *TR

NHTSA ODI 10583656

ON MONDAY 10MARCH2014, MY 2012 FORD EXPLORER STARTED AND IMMEDIATELY STALLED OUT, WHEN I LOOK AT THE DASH IT HAD SAID IT HAD LOW OIL PRESSURE. THE VEHICLE WAS TOWED TO CAVALIER FORD IN CHESAPEAKE, VA WHERE IT HAS BEEN DETERMINED THAT THE HIGH PRESSURE FUEL LINE AND HIGH PRESSURE FUEL PUMP HAVE TO BE REPLACED. DURING FURTHER TROUBLE SHOOTING IT WAS DISCOVERED THAT HENDERSON FORD IN BAY ST. LOUIS, MS HAD INSTALLED A FUEL INJECTOR INTO THE ENGINE WITHOUT PROPERLY ENSURING THE CLEANLINESS OF EITHER THE INJECTOR OR THE POINT OF INSERTION. IT HAS BEEN DETERMINED BY CAVALIER FORD THAT HENDERSON FORD IMPROPERLY INSTALLED A REPLACEMENT PART, AND ALLOWED ME TO DRIVE OVER 1,000 MILES WITH THIS PROBLEMATIC PART IN PLACE! *TR

NHTSA ODI 10568909

WHEN CAR WAS 3 WEEKS OLD, WE HAD AN INTERMITTENT GAS ODOR WHEN RESTARTING CAR. ALSO, WHEN SITTING IN GARAGE. DEALER COULD NOT REPRODUCE PROBLEM. EVENTUALLY DID AND REPLACED THE FUEL CANISTER. ODOR CAME BACK WITHIN 3 WEEKS. NOW HAS 40,000 MILES AND STILL HAVE SAME PROBLEM. SAW 2 RECALLS ON 2013 EXPLORER RELATED TO FUEL ODOR AND THOUGHT ARE 2012 WOULD BE INCLUDED, BUT FORD SAYS NO. OUR CAR WAS BUILT ON 12/15/2011. *TR

NHTSA ODI 10567398

WHILE I WAS PUMPING GAS THE GAS WAS LEAKING FROM UNDER THE CAR. *TR

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