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2012 Ford Explorer Gas

Buyable, but go in with open eyes: this car has specific known issues to check before money changes hands.

Recalls, complaint breakdown & inspection checklist, all in a shareable PDF

821 owner complaints · 7 recalls · data verified July 21, 2026 · source: NHTSA

Cautionwillitcar.com

Buy-rated alternatives from this era

Other 20102014 cars in the same rough price bracket with a clean, matured Buy verdict — worth cross-shopping before you commit to the 2012 Ford Explorer Gas.

2011
Ford Focus
Buy96/100
2014
GMC Sierra 2500 Hd
Buy94/100
2012
Nissan Sentra
Buy94/100

Why caution?

7 recall campaigns (4 safety-critical). Confirm every one shows "remedy completed" on the seller's VIN.

Steering problems dominate (43% of complaints, typically reported near 122k miles).

Score breakdown, by factor

Full methodology →

#222 of 384Among the 2012 models with a matured record, the 2012 Ford Explorer Gas ranks #222, scoring higher than 10% of them. See the 2012 ranking →

Complaint volume73
Severity82
Recall load43
Trend54

Complaints filed per year

Fading = early teething worked out. Climbing = problems aging in.

20112026 YTD

How it crashes

NHTSA’s own crash tests, separate from the reliability score above.

4/5 overall

NHTSA 5-Star Safety Rating · 2012 Ford Explorer 4 DR SUV AWD

Front crash
Side crash
Rollover

Rollover risk in a single-vehicle crash: 17%

Stability control: StandardForward collision warning: OptionalLane departure warning: No

4 open NHTSA defect investigations on file, separate from the recalls above.

NHTSA crash-test photo, 2012 Ford Explorer 4 DR SUV AWD

Source: nhtsa.gov/ratings. Star ratings compare vehicles within the same class and size, not across every car on the road.

The road ahead

What breaks on a 2012 Ford Explorer Gas, plotted where owners report it happening.

040k mi70k mi110k mi140k miSteering~122k mi · 356 reportsEngine~57k mi · 79 reportsElectrical system~16k mi · 63 reportsTransmission & drivetrain~22k mi · 55 reportsFuel system~43k mi · 34 reports

Also reported (mileage varies): Body & structure (142)

Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.

Steering

43%

356 complaints · typically near 122k mi · 44 in the last 2 years

The contact owns a 2012 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The faile…

Read the steering complaints →

Body & structure

17%

142 complaints · 69 in the last 2 years

Failure of the dealerships to fix recall in timely manner It’s been over two years and parts still unavailable

Read the body & structure complaints →

Engine

10%

79 complaints · typically near 57k mi · 2 in the last 2 years

Engine mounds wearing out and Ford says they are in backorder for almost a year now. If there's such a demand. Then why isn't there recall that so many people are requ…

Read the engine complaints →

Electrical system

8%

63 complaints · typically near 16k mi · 9 in the last 2 years

Total loss of Electric power steering assistance while driving on the interstate.

Read the electrical system complaints →

Check it against this car’s mileage

Type the odometer reading on the actual car you’re looking at to see which of these problem areas owners tend to report before it, around it, or after it.

miles

We can place 2 of this model's commonly reported problem areas against a mileage. Nothing is stored.

Read all 821 owner complaints in their own words → · just the 19 crash/fire/injury reports →

Recalls (7)

Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.

Structure · 24V031000

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Fix: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Suspension · 21V746000

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Fix: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Suspension · 19V435000

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Wheels · 17E048000

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Risk: A loss of the wheel or wheel end can increase the risk of a crash.

Fix: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Structure · 15V171000

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Risk: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Fix: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Steering · 14V286000

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Risk: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Fix: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Steering · 14E001000

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Risk: The inability to steer the vehicle increases the risk of a crash.

Fix: Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Questions to ask the seller

Questions worth asking the seller of this Ford before you buy, drawn from its public record:

  1. NHTSA lists 7 recall campaigns for the 2012 Ford Explorer Gas. Can you run this car's VIN at nhtsa.gov/recalls and confirm each one shows "Remedy Completed"?
  2. Owners of this model report steering problems more than anything else (owners tend to report it near 122k miles). Has this car shown any steering symptoms, and are there repair records for it?
  3. Owners of this model report body & structure problems more than anything else. Has this car shown any body & structure symptoms, and are there repair records for it?
  4. Has this car been in any accident or had any structural, airbag, or flood-related repair? Do you have a clean title and a recent history report (Carfax / AutoCheck)?
  5. How many owners has it had, do you have the maintenance records, and why are you selling it?
  6. Are you open to me having an independent mechanic inspect it before we settle on a price?

Before you hand over money

Verify the recall work was done

NHTSA’s free lookup shows whether this exact car had its recall remedies completed.

Free NHTSA VIN check

Get a pre-purchase inspection

A $150 to $250 independent inspection of this exact 2012 Ford EXPLORER GAS beats every score on the internet, including ours.

What to ask for

Not set on the 2012? See how every Explorer Gas model year scores →

Cross-shopping? Compare the 2012 Ford Explorer Gas against another car →

What owners say

Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.

See what owners are saying about other cars →

The fine print: this verdict is computed from public NHTSA complaint and recall records for the 2012 Ford Explorer Gas as a model, not for any individual car. A well-maintained example of an “Avoid” can outlast a neglected “Buy”. Informational only, so always get a professional pre-purchase inspection.