What 1,129 owners told NHTSA about the 2012 Ford Edge

PASSENGER DOOR AJAR SENSOR IS MALFUNCTIONING. SYSTEM DOES NOT RECOGNIZE HAT THE DOOR IS CLOSED AND WILL NOT ALLOW DOORS TO LOCK POSING SAFETY ISSUE. ALSO THE DOME LIGHT WILL NOT TURN OFF DUE TO THE SENSOR NOT RECOGNIZING THAT THE DOOR IS CLOSED. EVEN AFTER REPEATEDLY SHUTTING DOOR (OVER 10 TIMES) THE SENSOR WILL POP ON DURING DRIVING OF THE VEHICLE. DONE LIGHTS REMAIN ON AFTER CAR IS TURNED OFF WHICH DRAINS THE BATTERY.

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THE DOOR SENSOR SAYS THE DRIVER'S DOOR IS OPEN WHEN IT IS NOT AND STAYS ON. THIS DOES NOT ALLOW THE DOOR LOCKS TO CLOSE AND IS UNSAFE. THE INTERIOR LIGHTS ALSO GO ON AND STAY ON FOR A PERIOD OF TIME.

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DRIVER'S DOOR SENSOR IS FAULTY. THE VEHICLE'S INSTRUMENT PANEL WILL INDICATE THAT THE DOOR IS AJAR WHEN IT IS FIRMLY CLOSED. THIS ALERT OFTEN APPEARS WHILE THE VEHICLE IS IN MOTION. WHEN I EXIT THE VEHICLE AND THE PROBLEM OCCURS, THIS WILL PREVENT THE INTERIOR LIGHTS FROM GOING OUT AND IT WILL PREVENT THE SECURITY SYSTEM FROM ARMING. THIS PROBLEM IS DISTRACTING WHILE DRIVING DUE TO THE ALERTS AND THE INTERIOR LIGHTING, ESPECIALLY AT NIGHT. THE ISSUE HAS ALSO RESULTED IN THEFT FROM MY VEHICLE. WHEN THE VEHICLE IS OFF, THE DOME LIGHTS DO NOT GO OFF AS THE SENSOR INDICATES THE DOOR IS OPEN. WHILE PARKED OUTSIDE MY HOUSE, MY VEHICLE WAS BROKEN INTO WITHOUT THE ALARM SOUNDING, RESULTING IN THEFT OF PERSONAL ITEMS INCLUDING CHECKS, CASH, AND ELECTRONICS. THE VEHICLE'S BATTERY HAS ALSO DRAINED OVERNIGHT TO THE POINT OF NEEDING A JUMP START.

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THE LATCH DOOR AJAR DOME LIGHTS STAY ON WHEN THE FOO IS CLOSED

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EVEN THOUGH THE DRIVER'S SIDE DOOR IS PROPERLY CLOSED, THE DOOR AJAR INDICATOR LIGHT WILL ALL OF A SUDDEN COME ON AND THEN THE INTERIOR LIGHTS WILL ALSO COME ONE WHICH IS VERY HAZARDOUS IF YOU ARE DRIVING AT NIGHT. ALSO WHEN THIS HAPPENS YOU CANNOT LOCK THE DOORS WHICH MAKES IT NOT SAFE FOR CHILDREN OR ADULTS WITH DISABILITIES WHOM MAY BE A PASSENGER IN THE CAR AS WELL. SOMETIMES YOU HAVE TO SLAM THE DOOR ABOUT 15 TIMES BEFORE IT STOPS OR IT MIGHT NOT STOP AT ALL.

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THE DRIVER DOOR AJAR CENSOR WOULD NOT GO OFF DESPITE THE FACT THAT THE DOOR WAS ACTUALLY CLOSED. THIS CAUSED MY DOME LIGHTS TO STAY ON, THE CAR SYMBOL TO STAY ILLUMINATED ON THE PANEL, THE DOORS TO STAY UNLOCKED, AND THE WARNING TONE TO SOUND WHILE DRIVING. ALL OF THESE ISSUES OCCUR WHILE STATIONARY AND WHILE IN MOTION. I HAD THE PAR REPLACED AT THE DEALERSHIP FOR $387 AND AFTER ONE YEAR AND TWO WEEKS THE PROBLEM HAS STARTED TO REOCCUR IN THE SAME FASHION.

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DRIVERS DOOR AJAR REPEATEDLY COMES ON, DOME LIGHT ILLUMINATES, MESSAGE TO PUT IN PARK SHOWS. CALLED FORD MOTOR CO. WHO REPORTS NO RECALL!! THIS IS A SAFETY ISSUE AS IT PROHIBITS DOOR LOCKING, TURNS ON INTERIOR LIGHT DURING NIGHT DRIVING. FORD ADVISED THAT THEY DIDN'T KNOW IF THIS WOULD BE COVERED BY MY EXTENDED WARRANTY. HOW CAN THAT BE? ALL THEY COULD DO WAS GIVE ME A CASE NUMBER IF IT EVER TURNS INTO A RECALL. EVEN IF OUT OF WARRANTY, THIS SHOULD BE CONSIDERED A LATENT MANUFACTURE SAFETY DEFECT! LEAVES ME WONDERING HOW MANY OWNERS NEED TO REPORT MUCH LESS BE INJURED BEFORE FORD TAKES CARE OF IT. I WOULD ADVISE ALL WHO HAVE EXPERIENCED THIS TO REPORT TO FORD CUSTOMER SERVICE.

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THE PANEL SHOWS DRIVER DOOR AJAR ALL THE TIME WHILE DRIVING THE INTERIOR LIGHTS STAY ON AFTER CAR HAS BEEN LOCKED FOR SOME TIME THE LIGHTS GO ON EVEN IF THE CAR HAS NOT BEEN USED FOR A WHILE WHILE THE DOOR AJAR IS ON, THE DOORS DO NOT LOCK-SAFETY ISSUE, CAR IN MOTION I TRIED GETTING THE DEALER I BOUGHT THE CAR FROM TO REPAIR IT, THEY STATED THAT THEY COULD NOT BECAUSE THERE WAS NOT RECALLS ON MY ISSUES. BUT IF I WANTED IT REPAIRED IT WOULD COST ME $350.00 TO CHANGE THE SENSOR THAT MAY BE CAUSING THE PROBLEM. I BELIEVE THE DEALER SOLD ME A LEMON...THE DOOR AJAR COMES UP AS I CLOSE THE LEFT DOOR AS I PUT THE CAR IN MOTION;THE DOORS DO NOT LOCK WHILE THE CAR IS IN MOTION; INTERIOR LIGHTS IS WHEN THE CAR IS PARKED; THE LIGHTS GO ON WHEN THE CAR IS PARKED IN THE GARAGE. THE BATTERY HAS DIED A COUPLE OF TIMES AS A RESULT OF THIS.

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THIS HAS BEEN AN ONGOING ISSUE IT STARTED OUT EVERY NOW AND THEN. NOW ITS CONSTANT THIS MORNING RAN MY BATTERY DOWN CAUSING CRAZY THINGS TO GO ON WITH ELECTRICAL. THE DOME LIGHT STAYS ON SO AT NIGHT DRIVING IS BOTHERSOME, AND THE DOOR LOCKS WILL NOT WORK.

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DRIVER DOOR AJAR SHOWS ON DASHBOARD INTERMITTENTLY. WHEN ATTEMPTING TOOCK CAR, IT GIVES A DOUBLE SIGNAL AS IF IT IS NOT LOCKED. LIGHTS STAY ON IN THE CAR.

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THE DRIVERS DOOR CLOSURE SENSOR DOES NOT REGISTER THE DOOR BEING CLOSED.THE PROBLEM IS INTERMITTENT. WHEN THIS FAILURE OCCURS THE DASH WARNING SYSTEM INDICATES A WARNING TO PULL OVER AND CLOSE THE DOOR. SOMETIMES THE INTERIOR DOME LIGHT DOES NOT SHUTOFF AFTER THE CAR HAS BEEN PARKED.

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IT STARTED IN MAY 2015 WHEN YOU CLOSE THE DRIVER DOOR, THE SCREEN WILL ALWAYS DISPLAY "DRIVER DOOR AJAR" AND SHOWING THE CAR ICON SHOWING THE DRIVER DOOR OPEN, AND ALL DOORS WOULD NOT LOCK WHETHER AT FULL STOP OR WHEN MOVING. THE DASHBOARD SCREEN WILL DISPLAY ALSO "SHIFT TO PARK" INTERCHANGEABLY WITH "DRIVER DOOR AJAR" WHEN THE VEHICLE IS RUNNING. THE INTERIOR LIGHTS WILL KEEP ON FOR ABOUT 30 MINS WHEN IN MOTION AND WHEN THE CAR ENGINE IS ALREADY OFF.

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KNOWN PROBLEM WITH FORD EDGE BASED ON NUMEROUS COMPLAINTS. DRIVER SIDE DOOR AJAR SENSOR GOES OFF CRIPPLING DOOR LOCK MECHANISM. NOT ONLY DO LIGHTS STAY ON DRAINING BATTERY BUT UNABLE TO LOCK DOOR PRESENTS SAFETY PROBLEM. FORD HAS A TSB FOR ELECTRICAL CLEANING BUT THAT IS NOT EFFECTIVE OVER TIME. PROBLEMS REPEATS ITSELF WITH ONLY KNOWN FIX TO BE DOOR LATCH REPLACEMENT.

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WHENEVER I ENTRY THE VEHICLE AND ATTEMPT TO CLOSE THE DRIVERS DOOR, THE DOOR AJAR WARNING LIGHT COMES ON. IF I DON'T CONTINUE TO CLOSE THE DOOR (AT LEAST 4 TIMES) THE DOME LIGHT STAYS ON. THE CAR TELLS ME TO PUT THE CAR IN PARK. WHEN I LOCK IT WITH THE REMOTE, IT WILL BEEP TWICE INSTEAD OF ONCE, A WARNING THAT THE CAR IS NOT SECURE. I CAN NO LONGER LOCK OR UNLOCK THE DRIVERS SIDE BY USING MY HAND IF THE KEY IS ON MY PERSON. I CAN DO THAT FROM THE PASSENGER SIDE. MY ALARM GOES OFF AS MY CAR IS SITTING IN MY DRIVE WAY. I HAD THE CAR DIAGNOSED AT THE LOCAL FORD DEALER. IT IS A FAULTY DRIVER DOOR SWITCH. SPEAKING WITH FORD DIRECTLY AND THE DEALER, I AM TOLD THAT THIS IS NOT COVERED BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. THIS IS OCCURRING BECAUSE THE SWITCH IS FAULTY. WHEN RESEARCHING THIS PROBLEM, IT APPEARS TO BE AN ONGOING PROBLEM AND A SAFETY ISSUE. I PURCHASED THIS EXPENSIVE FORD NEW AND HAVE ALWAYS HAD IT SERVICED AT THE DEALERS. I DON'T UNDERSTAND WHY FORD DOES NOT SEE THIS AS A PROBLEM AND ACTIVE A RECALL. THANK YOU.

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I WAS DRIVING HOME FROM WORK AND THE DRIVER INFORMATION CENTER DISPLAYED "DRIVER DOOR AJAR" WHEN THE DOOR WAS DEFINATLY SHUT AND LOCKED. AFTER A FEW MINUTES THIS ALARM WENT AWAY AND IT RETURNED A FEW DAYS LATER ON MY WAY TO THE STORE. THE FREQUENCY OF THIS PROBLEM HAS BEEN INCREASING AND NOW MY CAR ALARM SOUNDS OFF SEEMINGLY AT WILL, MID-DAY OR MIDNIGHT BECAUSE THE COMPUTER THINKS SOMEONE OPENED THE DOOR WITHOUT THE KEY. LAST NIGHT IT WAS GOING OFF AT 4AM. I AM CONCERNED THAT INTERELATED SAFETY EQUIPMENT MIGHT NOT FUNCTION BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN. THIS PROBLEM ALSO PREVENTS THE AUTO-LOCK FUNCTION FROM WORKING, SO SOMEONE COULD OPEN MY DOOR AT A REDLIGHT OR IN TRAFFIC. THE REPAIR BILL FOR THIS PROBLEM IS JUST OVER FIVE HUNDRED DOLLARS. THIS IS CLEARLY AN EXAMPLE OF INFERIOR PARTS COSTING THE DEFENSELESS CONSUMER MONEY AND FORD MOTOR CO. REPEAT CUSTOMERS. IF YOU DO AN ONLINE SEARCH, YOU WILL SEE THAT THIS IS A COMMON PROBLEM.

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AFTER CLOSING THE DRIVER'S DOOR, I GET A DOOR AJAR MESSAGE IN THE DASHBOARD SCREEN. WHEN PARKED, INTERIOR DOME LIGHTS REMAIN ON AND DOORS WILL NOT LOCK SINCE THE VEHICLE THINKS THE DOOR IS STILL OPEN. WHILE DRIVING, DOORS DO NOT LOCK AND NOTIFICATIONS REPEAT AFTER EACH STOP AS I RELEASE THE BRAKE TO START ACCELERATING. REPEATED DOOR CLOSINGS MAY CAUSE THE COMPUTER TO REALIZE THAT THE DOOR IS CLOSED AND THE MESSAGE MAY GO AWAY, BUT THAT SOLUTION WORKS LESS AND LESS OFTEN. MY EDGE IS NOW 5 MONTHS OUT OF WARRANTY, BUT FIRST OCCURRENCE WAS 2 MONTHS OUT OF WARRANTY. FORD HQ TELLS ME THERE IS NO RECALL ON THIS ISSUE AND MY DEALERSHIP WANTS TO CHARGE ME $400 TO REPLACE THE DOOR SWITCH OR $500+ IF I WANT A DIAGNOSTIC TO DETERMINE IF THAT SOLUTION WILL WORK, OR IF THERE IS A LARGER PROBLEM. ONLINE RESEARCH REVEALS THIS PROBLEM IS RAMPANT ACROSS MANY FORD MODELS AND YEARS. THEY KNOW IT'S A FLAW AND REFUSE TO MAKE IT RIGHT.

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THE DOOR LATCH LIGHT STAYS ON DURNING DRIVE TIME, IT PREVENTS LOCKED DOORS AND LIGHT ON MIRRORS AND INTERIOR LIGHT STAY ON. I HAVE READ THERE IS MULTIPLE FORD EDGE DRIVERS WITH SAME SAFTETY ISSUE. THIS NEEDS TO BE RESOLVED ITS VERY DANGEROUSE DRIVING HAZARD IT PREVENTS DOOR FROM LOCKING DURING HIGH SPEEDS. ...UPDATED 08-06/15 *BF UPDATED 9/29/2015*JS

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THE "DOOR AJAR" LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT SECURELY. WHEN THIS HAPPENS, THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK WHILE DRIVING. THIS IS VERY DANGEROUS, PARTICULARLY IF YOU HAVE CHILDREN IN THE CAR. WE HAD THIS FIXED ONCE FOR OVER $150 AT A DEALERSHIP. NOW LESS THAN A YEAR LATER WE ARE HAVING THE SAME ISSUE.

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MY DRIVER SIDE DOOR DOES NOT REGISTER AS CLOSED. THE CABIN LIGHTS STAY ON AND THE DOORS DON'T ALWAYS LOCK BECAUSE THE CAR THINKS THE DOOR IS AJAR WHEN IT IS NOT. WHEN DRIVING THE CAR I GET AN ALARM IN THE DASHBOARD THAT CONTINUALLY STATES THE DRIVER SIDE DOOR IS AJAR.

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A FEW MONTHS AGO, THE DRIVER SIDE DOOR AJAR LIGHT BEGAN STAYING ON WHEN THE DOOR WAS CLOSED PROPERLY. THIS CAUSES THE LIGHTS TO STAY ON INSIDE THE CAR ALONG WITH THE ANNOYING BEEPING SOUND. WHAT REALLY CONCERNS ME IS THAT I HAVE MY DAUGHTER IN THE VEHICLE WITH ME AND BEING THAT THE DOORS WON'T LOCK AS THE LIGHT IS NOW ON CONTINUOUSLY, SHE WOULD BE ABLE TO OPEN THE DOOR AT ANY TIME. JUST WAIT UNTIL THERE IS A MAJOR INJURY FROM THIS BEFORE BEING RECALLED, ISN'T THAT HOW IT USUALLY WORKS? *TR

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WHEN I GET INTO THE CAR AND SHUT THE DRIVERS SIDE DOOR, I GET AN ERROR THE DOOR IS AJAR. CLEARLY IT IS NOT BUT A RELENTLESS BEEPING IS WARNING ME OF THE TROUBLE. THE DOOM LIGHT WILL NOT GO OUT AND THE DOORS WILL NOT LOCK. WHEN I GET OUT OF THE CAR THE LIGHTS STAY ON FOR FIVE MINUTES, INDICATING A DOOR IS STILL OPEN. *TR

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THE DOOR AJAR SENSOR ON THE DRIVER SIDE DOOR FAILS TO FUNCTION PROPERLY MAKING THE VEHICLE REACT AS THOUGH THE DOOR IS OPEN EVEN THOUGH IT IS ACTUALLY CLOSED. THIS PREVENTS THE DOORS FROM LOCKING AND PREVENTS THE DOME LIGHT FROM TURNING OFF. THE DOOR AJAR ALARM AND LIGHT WILL NOT STOP ALERTING THE DRIVER TO THE PROBLEM. BECAUSE THE DOORS WILL NOT LOCK, THERE IS A DANGER TO DRIVER AND PASSENGERS WHILE MOVING. WHEN DOME LIGHT FAILS TO TURN OFF, THE CAR BATTERY CAN RUN DOWN PREVENTING THE CAR FROM STARTING. *TR

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ABOUT 90% OF THE TIME -- AT ALL SPEEDS OF 0-75 -- THE WARNING LIGHT SHOWS THE DRIVER DOOR IS AJAR, WHICH CAUSES THE DOME LIGHTS TO STAY ON, AND THE DOOR LOCKS WILL NOT LOCK. THIS IS EXTREMELY UNSAFE WHEN DRIVING IN THE CITY AND STOP AT A RED LIGHT -- ANYONE COULD OPEN THE DOOR AND GET INSIDE. WHEN THE DOME LIGHTS ARE ON, IT IS DIFFICULT TO SEE AT NIGHT, ESPECIALLY WHEN BACKING THE CAR. *TR

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SAYS DOOR IS AJAR WHEN ITS NOT. DOME LIGHT WILL NOT TURN OFF, WONT LOCK, AND BEEPS CONSTANTLY WHEN NOT IN PARK UNTIL I TRY TO CLOSE THE DOOR, THAT IS ALREADY CLOSED. HAVE TO OPEN AND CLOSE, OPEN AND CLOSE, OPEN AND CLOSE UNTIL IT TURNS OFF. HAS HAPPENED NUMEROUS TIMES. THIS IS NOT JUST AN ANNOYANCE ISSUE. *TR

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MY 2012 FORD EDGE HAS BEEN EXPERIENCING SOME ELECTRICAL ISSUES. ONE OF THEM BEING THE "DOOR AJAR" WARNING LIGHT. THIS WARNING LIGHT WILL KEEP MY INSIDE LIGHTS ON IF I AM NOT ABLE TO CLEAR THE WARNING. I USUALLY NEED TO SLAM THE DOOR A COUPLE OF TIMES AND IF THAT DOESN'T WORK THEN I NEED TO RESTART THE CAR AND CLOSE THE DOOR AND THEN TURN THE CAR OFF AND USUALLY THIS WILL CLEAR IT. I HEAR THIS IS HAPPENING TO QUITE A FEW FORD VEHICLES AND THINK THIS SHOULD BE LOOKED INTO FOR A RECALL. IF YOU DON'T REALIZE THAT YOUR CARS INSIDE LIGHTS STAY ON THEN IT COULD DRAIN YOUR BATTERY AND LEAVE YOU STRANDED. *TR

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