What 583 owners told NHTSA about the 2012 Dodge Grand Caravan

We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..

NHTSA ODI 11731166

The fuel pump would run all night and going down the road the van would cut off...had it checked the tipm was bad

NHTSA ODI 11718989

My van tipm went out..it would cut off going down the road the safety door locks was not working the fuel pump was running all the time with switch off

NHTSA ODI 11701716

While driving, the vehicle will periodically shut down/lose all power. This appears to occur when a slight bump in the road occurs. The loss of power to the vehicle is obviously a significant safety issue. We have been able to restart it when switching to neutral and turning the key; however, this obviously isn't a safe solution while traveling down the highway with no power to the vehicle. This has occurred multiple times at varying speeds (30-70 mph) over the last few years - I am reporting it now as I was assuming/anticipating there would be a recall on this safety issue.

NHTSA ODI 11699639

The driver's seat active headrest spontaneously deployed while my wife was operating the van. Luckily this did not cause an accident, but being hit in the back of the head by the headrest certainly can cause an accident in the future. Inspection shows the internal plastic latch mechanism broken, thus the spontaneous, unintentional deployment of the active headrest.

NHTSA ODI 11670987

The contact owns a 2012 Dodge Grand Caravan. The contact stated that while driving 70 MPH on the highway, the vehicle inadvertently shut off. The contact stated that the steering wheel became inoperable. The contact was able to pull over safely and restated the vehicle. The contact stated that the failure progressed over time and the vehicle failed to start. The contact stated that several unknown warning lights were flashing on and off. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.

NHTSA ODI 11661834

CAR STALLS UNEXPECTEDLY WITH NO WARNING OR CHECK ENGINE LIGHT ON. INTERMITTENT OCCURRENCES. SOMETIMES INTERIOR LIGHTS STAY ON, SOMETIMES NOT. CAN USUALLY GET CAR RESTARTED RIGHT AWAY BUT NOT ALWAYS. HAS BEEN DOING THIS FOR AWHILE. NEVER KNOW WHEN IT WILL DO IT. HAS DONE IT AT ALL SPEEDS, WHILE PARKED AND WHILE IDLING. HAVE HAD BATTERY REPLACED AS WELL AS STARTER. SUSPECT WIN MODULE. SEE BELOW - APPROXIMATE DATE IS UNKNOWN. HAS BEEN DOING IT FOR SO LONG WE DON'T REMEMBER.

NHTSA ODI 11651093

The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.

NHTSA ODI 11648781

Smoke comes out from the corner of the hood by the antenna and fumes come from the vents it makes my eyes burn and my throat sore. I'm afraid it might catch on fire. I have had the oil changed the power steering fluid changed I had the radiator changed. I don't know where it's coming from but I do know it is not safe.

NHTSA ODI 11636519

While driving engine was cutting out, stalling, hard to restart. Found the reason was thr TIPM. Found there was a safety recall R09 / NHTSA 15V-115 fuel pump Relay, however this was for other Fiat Chrysler models and not the Dodge Grand Caravan, please help me understand why? The TIPM within this caravan is the same TIPM installed is other Fiat Chrysler models and clearly the same danger concerns. I don't believe I need to tell the NHTSA how scary it was to be driving 65 on a freeway when this occurred putting my life and others around me in danger of possibly losing control of a vehicle. Then learn this same TIPM was part of a large recall, but only on some models and not all. Makes absolutely no sense. I would ask that this prior recall be extended to all models with this TIPM installed as I can only imagine how many others have experienced this; God forbid and accidents were caused. Thank you for your time.

NHTSA ODI 11635962

After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.

NHTSA ODI 11626583

On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.

NHTSA ODI 11626375

Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't put the air bag assembly back in until the work was done. On October 31st this year he said he would have an advisor contact me to schedule an appointment. I haven't been scheduled nor heard back. I fear this has happened to more vehicles than just my own. In addition to not having a driver side airbag now I also don't have a horn as it is part of the assembly. The sleeve is supposed to be 6mm. It was cut short.

NHTSA ODI 11626362

While driving around 30mph, the van completely shut down. With nowhere to pull over on the right, and to avoid an accident, I turned left onto a side road. I quickly realized I had no power steering or brakes. I had 2 children in the vehicle and school had just let out. Luckily there was no accident. With no brakes, I just coasted until I came to a stop on the side of the road. I wasn’t able to move the shifter into park. After a few minutes, everything came back to life. I was able to shift to park, start it up and drive away. No warning lights came on. No check engine light. This situation could have become really bad, really quick.

NHTSA ODI 11622047

Van stalls while driving it has happened serval times and getting worse. I have had it to mechanic they can not figure out what's wrong. Two of these incidents of this van stalling while driving almost caused me to get hit. Am scared now to even drive it I have my grandbabies with me quit a bit and refuse to take chances with them. Something needs to be done. Dodge needs to FIX this issue.

NHTSA ODI 11607697

I bought the car 2 weeks ago with 105k miles on it. The car has died approximately 20 times in the last 2 weeks while I am driving it. It is so insanely dangerous, you will be going down a busy street and the car completely dies without warning. There is no dash lights on, no warning. The power steering goes. It's an accident waiting to happen, it’s unacceptable. After spending 2k at the mechanic and still the same problem. They have now told me I need the TIPM replaced at the dealership. Which also affects the lights, which are erratic, they come on or come off when they want, along with the horn. It’s also pushes the motors into limp mode so it runs really hard over 20 miles an hour even while idle. The car will also die while in idle/park or when you shift gears. The car is basically an all day event to start and if you get it to stay on, if you are able to get it, don’t touch the key or it will automatically the car off. The TIPM system will also stay on, even while car is off causing your battery to drain.

NHTSA ODI 11602041

Van shuts off completely when driving., all lights go off… rolling the car when possible I shift to neutral then I start the ignition and works fine. But lately is more often. My wife picks grand kids from school ., she is afraid an accident may happen. I see this problem on the internet specially at the caravan club. Why this problem is not tackled? Thanks. Also yesterday it shuts down at idle.

NHTSA ODI 11587809

The key fob is loose in the ignition and the car stalls out when I'm driving even on the freeway cause it losses conection and it happens every time I drive it

NHTSA ODI 11584871

While driving on freeway or highway, electrical system fails, causing engine shutdown, and power steering and braking system fails to respond without excessive effort and delayed response. ALSO have had intermittent electrical failure while maneuvering vehicle at moderate to slow speeds or while steering around corners or turning into driveways. Touching or inadvertent bumping against ignition switch or rattling of keys on key ring can also cause electrical and dashboard electrical intermittent off/on/off in rapid succession. While driving in heavy traffic on freeway, almost wrecked car when electrical failure occurs during high speed travel and extreme effort to maneuver vehicle safely in heavy freeway traffic making effort to pull over safely a high-risk task. Tendency of driver to over-react or over-steer and under-steer and control car safely to side of road during heavy traffic, WITH NO FUNCTIONING SIGNAL LIGHTS, makes lane changing at high risk of major accident. According to similar reports found on Internet for same model year vehicle, others have reported similar cases of defective ignition switch in steering column, and is a safety hazard and should be recalled and replaced, and should include 2012 year models. While I was able to barely avoid an accident, only means that I was an exception to the rule.

NHTSA ODI 11566299

The van shut down from the sudden. No steering or power. Did it twice on a parking lot and big street

NHTSA ODI 11564913

Engine stalls soon after I start driving. Lights are still on on the dashboard. I put the car in Park, turn the key to the off position, and turn the key to ignition. Engine starts without issue. This problem happens irregularly. Sometimes happens after a few months, sometimes after a few weeks.

NHTSA ODI 11559346

Vehicle started having rough shifting., code for shift relay (P0760) . Relay was replaced .sometimes drives ok other times just goes into neutral when driving, even the shifter in on D position.

NHTSA ODI 11551165

The van has COMPLETELY lost power on multiple occasions WHILE driving. Everything shuts down: engine, dash, everything. No error codes, so mechanic can’t pinpoint. Very dangerous. Someone is going to die.

NHTSA ODI 11550135

The fuel relay switch is faulty and causing fuel pump to stay on draining the battery. This is a known problem and has been recalled on several other models. It causes my vehicle to continue to lose power due to electrical surge.

NHTSA ODI 11549573

The car SHUTS OFF while DRIVING NO MATTER THE SPEED!!! The vehicle also pops out of gear when it shuts off. You have to use the emergency release button to change the gear to put it in park to try to start it again, which usually takes a little while to get it started. The safety hazard could be FATAL to the driver and whomever may rear-end the vehicle due it shutting off and loosing power steering and the brakes. This vehicle is currently at the dealership for the second time. They say that they cannot find the problem. I looked online for fixes and found HUNDREDS of complaints of the same issue for this same vehicle with no fix due to everyone being told they cannot find the problem. This could be FATAL!

NHTSA ODI 11533065