What 632 owners told NHTSA about the 2012 Chrysler Town And Country

I HAVE HAD ALTERNATOR, FUEL PUMP,AND BATTERY REPLACED UNDERNEATH THE VAN I CAN HEAR A NOISE LIKE A VACUUM SOUND COMING FROM THE FUEL PUMP LIKE A FAN IS STILL TURNING EVEN THOUGH THE CAR IS FULLY OFF. I HAVE SEEN OTHER REPORTS SIMILAR ONLINWTHAT ARE ONLINE.

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND AN ORANGE WARNING ICON ILLUMINATED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO ALM KIA SOUTH (LOCATED AT 4310 JONESBORO RD, UNION CITY, GA 30291, (678) 827-8900), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC FEE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A CHRYSLER DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

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THE TPIM IS MALFUNCTIONING WHICH IS NOT ALLOWING MY FUEL PUMP TO WORK. THE CAR WOULD TURN OVER BUT NOT START UNTIL I TRIED SEVERAL TIMES. NOW IT DOES NOT WORK AT ALL AND HAD TO BE TOWED. MY MECHANIC I'M NOT ABLE TO FIX THIS BECAUSE THE PART IS BACK ORDERED INCLUDING A PART TO BYPASS THE ISSUE.

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1) THE THIRD ROW PIER FOLDING SEATS HAVE TWICE BEEN INADVERTENTLY ACTIVATED BY A CHILD TOUCHING THE BUTTON, AND NARROWLY ESCAPING BEING CRUSHED BY THE FOLDING SEAT. ALSO, THE SEAT JAMMED IN THE HALF FOLDED POSITION AND THE DEALERSHIP WANTED $2600+ TO FIX IT. THE POWER FOLDING SEATS ARE A DEATH TRAP IF SOMEONE CANNOT GET OUT OF THE WAY WHEN THE BUTTON HAS BEEN ACTIVATED. 2) TWICE NOW, THE ELECTRICAL SYSTEM HAS BEEN FLASHING RANDOM CODES- THE TIRE PRESSURE GAUGE WHEN THE TIRE PRESSURE IS FINE, THE ABS AND TRACTION LIGHT, AND ALSO WEIRD MINI ROUGH IDLES AT VERY LOW SPEEDS IN HEAVY TRAFFIC. IT IS A REPEAT PROBLEM THAT THE SHOP SEEMS TO ONLY TEMPORARILY FIX.

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WHEN STATIONARY, PARKED, NOT TURNED ON, WITH NO KEY IN THE IGNITION AND DRIVER NO WHERE NEAR VEHICLE THE SIDE DOORS AND HATCH OPEN BY THEMSELVES WITHOUT A PERSON PUSHING THE KEY FOB BUTTONS. THEY ALSO CLOSE BY THEMSELVES IN THE SAME MANNER. SOMETIMES THE BEEPING NOISE INDICATING THAT THE DOORS ARE LOCKED OR UNLOCKED GOES OFF BY ITSELF TOO.

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VEHICLE INTERMITTENTLY SHUTS OFF AND LOSES POWER WHILE OPERATING DURING BOTH HIGH AND LOW SPEEDS ON HIGHWAYS, CITY STREETS, AND OTHER ROADS, DURING BOTH TURNS AND DRIVING STRAIGHT. SLIGHT MOVEMENT OF THE KEY BEING USED CAUSES THE VEHICLE TO REGAIN POWER. HAPPENS WITH 2 DIFFERENT KEYS WHICH BOTH LOOK IN GOOD CONDITION. AFTER SOME RESEARCH, READING SOME FORUMS AND SPEAKING WITH MECHANICS, THE WIN MODULE, A PART THAT WAS RECALLED ON PREVIOUS CHRYSLER AND OTHER MODELS UP TO 2010, APPEARS TO BE THE ISSUE, AND IS NOT AN ISOLATED ONE. POTENTIALLY A VERY DANGEROUS PROBLEM THAT I'M SURE HAS ALREADY BEEN REPORTED AND SHOULD BE ADDRESSED BY THE MANUFACTURER.

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DASH LIGHTS AND HEADLIGHTS SHUT OFF DURING OPERATION AT NIGHT THEN COME BACK ON A FEW SECONDS LATER. WE FOUND ONLINE THAT THERE IS AN ISSUE WITH AN ELECTRICAL MODULE THAT IS COSTLY TO FIX BUT THIS PROBLEM IS DANGEROUS AS WELL!

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BLIND SPOT DETECTION SYSTEM CONTROLLERS FAILED DO TO CORROSION.

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THE BLIND SPORT RADAR, MOPAR PART # 56038942AA, UNIT HAS A DESIGN FLAW. THE UNIT HOUSING IS NOT PROPERLY SEALED TO WITHSTAND MOISTURE AND THE ELEMENTS. MOISTURE GETS INSIDE THE UNIT, SHORTING THE ELECTRONICS AND RENDERING IT USELESS. I HAD THE UNITS (THERE ARE 2) REPLACED AT 30,000 MILES AND NOW AT 70,000 MILES THEY HAVE SHORTED AGAIN WITH THE SAME PROBLEM.. THE COST OF REPLACING THESE UNITS IS $881.39 PER UNIT! IT IS PROBABLY ABOUT 30% OF THE VAN'S VALUE AT THIS POINT. THIS UNIT WORKS AS A BACK UP SENSOR AND BLIND SPOT DETECTOR. THEY ARE A WONDERFUL SAFETY FEATURE TO HAVE ON THE VEHICLE, BUT I BALK AT THE REPLACEMENT PRICE. SEARCHING THE INTERNET, THERE HAVE BEEN MANY REPORTED PROBLEMS WITH THIS UNIT AND I BELIEVE A RECALL SHOULD BE INITIATED. WHEN THE UNIT SHORTS, AN ERROR MESSAGE APPEARS STATING THAT THE BLIND SPOT WARNING SYSTEM IS NOT AVAILABLE AND THE BLIND SPOT WARNING LIGHTS IN THE MIRRORS REMAIN ON AT ALL TIMES. THIS HAPPENS WHEN I AM DRIVING.

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THE FIRST TIME IT HAPPENED WE WERE DRIVING IN TOWN GOING LITTLE UNDER 30MPH AND WENT OVER RAILROAD TRACKS AND THE WHOLE CAR SHUTS DOWN... NOW ANYTIME WE'RE DRIVING AND GO OVER ANY LITTLE BUMP OR RAILROAD TRACKS THE CAR SHUTS DOWN AND I HAVE TO PUT IN PARK AND RESTART THE CAR. THE CAR ALSO SHUTS DOWN WITH ANY TOUCH OF THE KEY IN THE IGNITION.

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ROUGH IDLE AND BUCKING AT STOP OR SLOW SPEEDS WITH LOSS OF POWER AT SPEED WHEN SHIFTING BETWEEN 4 AND 5. LIKE IT MISS'S 5 ALTOGETHER AND GOES STRAIGHT TO 6TH GEAR. TOOK TO SHOP WITH #4 CYLINDER MISFIRE CODE. THEY REPLACED #4 COIL BUT ISSUE RETURNED NEXT DAY. SAME PROBLEM AND SAME CODE. SAID MOST LIKELY CYLINDER HEAD ISSUE AND MY BE COVERED BY RECALL. COULD NOT FIND INFO OF RECALL FOR THIS ISSUE BUT DID FIND MANY OTHER COMPLAINTS ABOUT THE SAME THING. MY CAR HAS 64000 MILES ON IT. SHOULDN'T BE HAVING ISSUE LIKE THIS. WILL A RECALL BE FORTH COMING ON THIS ISSUE OR AM I STUCK WITH IT? RESPECTFULLY. (XXXXX). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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FOR THE LAST 18 MONTHS I HAVE HAD TO TAKE OUT MY BATTERY EVERY TIME I TURN OFF MY VEHICLE IN ORDER TO PREVENT THE BATTERY FROM DYING BECAUSE THE FUEL PUMP RELAY KEEPS RUNNING WHEN I TURN OF THE CAR. AS A RESULT OF THE FUEL PUMP RELAY SYSTEM NOT EVER TURNING OFF WHEN I TURN THE KEY TO TURN THE CAR OFF, MY BATTERY IS DRAINED WITHIN MINUTES AND THE CAR FAILS TO START UNTIL I AM ABLE TO WAIT FOR THE TOW SERVICE TO ARRIVE AND JUMPSTART MY CAR. THE CAR ALSO ABOUT A WEEK AGO JUST SHUT OFF WHILE I WAS STILL DRIVING IT. THIS IS VERY CONCERNING FOR ME. I HAVE 2 YOUNG CHILDREN DIAGNOSED WITH AUTISM AND BOTH HAVE HISTORY OF SEIZURES AND THIS CAR IS UNRELIABLE. I HAVE PAID THOUSANDS OF DOLLARS TO REPAIR BATTERY AND HAVE THIS CAR TOWED UNTIL FINALLY LEARNING WHAT THE TRUE PROBLEM WITH THE VEHICLE HAS BEEN.

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THE SCREW ON MY LEFT SIDED POWER LIFT GATE COMPLETELY BROKE. THE CAR WAS AT A STANDSTILL.

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DRIVER DOOR CAUGHT FIRE AFTER RECALLED WINDOW SWITCH WHILE DRIVING. LUCKILY, A FRIEND BEHIND ME HAD A FIRE EXTINGUISHER SO THE FIRE WAS CONTAINED TO THE DRIVER DOOR

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TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUTTING OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO PASS INSPECTION DUE TO THE FAILURE. AN INDEPENDENT MECHANIC INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP14004 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

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PASSENGER SIDE BLIND SPOT DETECTION FAILED. LOCATED IN WHEEL WELL. HOUSING WAS CORODED, DIRT, SAND ,& WATER DAMAGE INSIDE CORRODED WIRES. COST TO REPAIR / REPLACE <$1000

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MY BLIND SPOT SENSORS WERE MALFUNCTIONING. I BROUGHT THEM TO A DEALER THAT SAID THAT IT IS A VERY COMMON ISSUE BECAUSE OF A DESIGN FLAW THAT CAUSES WATER TO GET INTO THE SENSOR HOUSING. I JUST GOT HOME AND REMOVED BOTH SENSORS AND BOTH ARE CORRODED FROM WATER DAMAGE THAT CLEARLY ENTERED AT THE SEAMS OF THE HOUSING. THIS IS SO BAD THAT THEY ARE SPLIT OPEN BECAUSE THE CORROSION AND THERE WAS EVIDENCE OF SHORTING WIRES AND MELTING PLASTIC IN THE AREA WHERE THE SENSORS ARE HOUSED IN THE REAR BUMPERS. THIS ISSUE WAS PRESENT IN BOTH SENSORS AND AFTER SOME ONLINE SEARCHES IT APPEARS THAT THOUSANDS OF OTHER DRIVERS OF THIS MAKE/MODEL ARE EXPERIENCING THE SAME ISSUE. BECAUSE THE BLIND SPOT WARNING SYSTEM IS A SAFETY FEATURE I BELIEVE THIS SHOULD BE A RECALLED ITEM. IF THESE PARTS ARE NOT RECALLED SOMEONE'S FAILED BLIND SPOT DETECTION SENSORS ARE GOING TO CAUSE AN ACCIDENT LEADING TO SERIOUS INJURY OR DEATH (IF THEY HAVEN'T ALREADY.) I HAVE CONTACTED CHRYSLER ABOUT THIS ISSUE AND THEY WERE NOT WILLING TO INVESTIGATE OR SEND A REPLACEMENT PART THAT WOULD BE SEALED TO PREVENT WATER DAMAGE.

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I WAS DRIVING ON THE ROAD I WAS GOING TO APPLY BRIGHT LIGHTS WHEN I DID SO THEY DID NOT COME ON MY WINDSHIELD WIPERS CAME ON TRY TO TURN THEM OFF THEY WOULD NOT DO SO HAD NO TURNING SIGNALS LEFT OR RIGHT AND COULD NOT GET THE WIPERS TO STOP

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THE BLIND SPOT DETECTION SYSTEM STOPPED WORKING. THE CAUSE IS A DEFECTIVE SENSOR THAT SHORTS OUT DUE TO WATER INFILTRATION.

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MY VEHICLE'S BLIND SPOT DETECTION SYSTEM STOPPED WORKING WHILE DRIVING DOWN THE STREET. IT BEGAN FLASHING AND BEEPING INCESSANTLY AND WAS HORRIBLY DISTRACTING. I HAD PURCHASED AN EXTENDED WARRANTY SO MADE ARRANGEMENTS TO HAVE IT REPAIRED AT A CHRYSLER DEALERSHIP. THE DEALERSHIP JUST CALLED ME AND SAID THAT THE WARRANTY WOULD NOT COVER BECAUSE THE COMPUTER MODULE THAT CONTROLS THE BLIND SPOT DETECTION SYSTEM HAD GOTTEN WET. THE DEALER SAID IT WAS A DESIGN FLAW AND THE MODULE WAS PLACED SUCH THAT OVER TIME IT GOT CRACKED AND MOISTURE CAUSES A MALFUNCTION. HE SAID HE'D SEEN A LOT OF THIS. SO, I CALLED CHRYSLER AND THEY SAID THERE'S NOTHING THEY CAN (WILL) DO. THIS IS A SAFETY FEATURE THAT IS CAUSING A SAFETY HAZARD WHEN IT MALFUNCTIONS. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET REGARDING THIS SAME ISSUE. I FEEL THERE SHOULD BE A RECALL BEFORE THIS MALFUNCTION CAUSES ACCIDENTS IF IT HASN'T ALREADY.

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VEHICLE HAS REPEATEDLY STALLED AND COMPLETELY SHUTDOWN WHILE DRIVING ON CITY STREETS. ON SEVERAL OCCASIONS NARROWLY AVOIDING CAUSING AN ACCIDENT BY BEING REAR-ENDED BY ANOTHER VEHICLE.

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THE BLIND SPOT DETECTION SYSTEM STARTED TO COME ON AND OFF RANDOMLY. THE SYSTEM PINGING/BEEP WHEN NOTHING IS NEAR AND WON'T WORK WHEN VEHICLE IS IN THE BLIND SPOT.

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WHILE DRIVING THE VAN ALL THE ELECTRICAL AND ENGINE SHUTS OFF. HAS HAPPENED 4 TIMES AND THE MOST RECENT WHILE GOING 60 HIGHWAY. DEALER FINALLY DIAGNOSED THE TIPM NEEDS TO BE REPLACED. IT LOOKS LIKE THERE HAVE BEEN SEVERAL HUNDRED COMPLAINTS ABOUT THIS AND IT IS VERY DANGEROUS.

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THE AUTOMATIC LIFTGATE OPENED NORMALLY AND MOMENTS LATER FELL SUDDENLY AS THE OPERATOR WAS PLACING ITEMS IN THE VEHICLE. THE LIFTGATE STRUCK THE OPERATOR ON THE HEAD CAUSING INJURY NOT REQUIRING TREATMENT. THE LIFTGATE WAS CLOSED AND LATCH ENGAGED BEFORE THE VEHICLE WAS IN MOTION. WITHOUT WARNING THE LIFTGATE MOTOR ENGAGED WHILE THE VEHICLE WAS DRIVING AT A HIGH RATE OF SPEED AND THE OPERATOR SUFFERED PROPERTY LOSS. THE OPERATOR PULLED OFF THE HIGHWAY AND ATTEMPTED TO SECURE THE LIFTGATE BUT WAS UNABLE TO GET THE LATCH TO ENGAGE. THE OPERATOR CONTINUED TO DESTINATION CAUTIOUS WITH THE LIFTGATE OPENED. ONCE THE VEHICLE WAS STOPPED, THE OPERATOR WAS ABLE TO CLOSE THE LIFTGATE AND ENGAGE THE LATCH. THE LIFTGATE WAS SECURE WHEN THE OPERATOR PROCEEDED TO ENTER THE BUILDING. SOME TIME LATER, THE OPERATOR WAS NOTIFIED BY A CO-WORKER THAT THE VEHICLE LIFTGATE WAS OPENED. THE RECENTLY REPLACED STRUTS ARE NOT SUPPORTING THE LIFTGATE AND IT FALLS SUDDENLY ON THE OPERATOR. THE LIFTGATE OD ALSO ENGAGING WITHOUT OPERATOR INITIATING THE ACTION, EVEN WITH THE VEHICLE IN MOTION.

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WHILE DRIVING CAR WILL DIE. THIS HAPPENED ON HIGHWAY AND CITY STREET AND DIE. HAPPENS RANDOM. WHEN AT A STOP WITH CAR RUNNING CAR WILL DIE. SO FAR THIS HAS HAPPENED 9 TIMES

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