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What 632 owners told NHTSA about the 2012 Chrysler Town And Country

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (632)Crash / fire / injury (35)Electrical system (393)Engine (100)Fuel system (58)Transmission & drivetrain (35)Body & structure (33)Visibility & wipers (25)Brakes (22)Airbags (18)Lights (17)Steering (16)

Newest first · 632 complaints · page 14 of 26

May 2, 2016Electrical systemEngineFuel system

WHILE DRIVING VEHICLE BEGAN TO ACT STRANGELY. WINDSHIELD WIPERS RUNNING, HEADLIGHTS TURNED OFF, VEHICLE CAME OUT OF GEAR, THEN STALLED. TOTAL LOSS OF POWER WHILE DRIVING DOWN HIGHWAY WITH CHILDREN IN VEHICLE. NO LIGHTS, NO FLASHERS. INSTRUMENT PANEL BEGAN TO BLINK. ONLY WAY TO RECOVER WAS TO PULL BATTERY CABLE AND RESET COMPUTER. MULTIPLE RELAYS INSIDE TIPM MODULE CHATTERING WHILE HAVING ISSUE.

NHTSA ODI 10862567

Apr 29, 2016Visibility & wipersLane Departure

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE REVERSING OUT OF THE GARAGE, THE DRIVER AND PASSENGER SIDE BLIND SPOT MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT SENSOR AND THE HARNESS SWITCH THAT CONTROLLED THE CORNER VENT WINDOWS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 10862254

Apr 13, 2016

WE HAVE THE BLIND SPOT MONITORING SYSTEM ON THIS VAN - A SEVERAL THOUSAND DOLLAR OPTION. BOTH REAR SENSORS HAVE RUSTED/CORRODED OUT TWO YEARS AGO DUE TO A SUP-PAR DESIGN. THEY COST ABOUT FOUR THOUSAND DOLLARS TO REPLACE. WHY DON' T CHRYSLER HAVE TO RECALL AND REPLACE THE DEFECTIVE SENSORS?

NHTSA ODI 10855260

Apr 8, 2016Engine & coolingFire

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF AND THE STEERING WHEEL LOCKED. THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND ALL THE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO SHIFT INTO THE PARK POSITION TO RESTART THE VEHICLE. ALSO, THERE WAS A KNOCKING NOISE IN THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER WAS BURNED AND THE CONNECTING ROD FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

NHTSA ODI 10854386

Mar 28, 2016Lights

MY WIFE WAS DRIVING THE VEHICLE AT NIGHT ON A TWO-LANE HIGHWAY WHEN ALL OF THE LIGHTS WENT OUT AND SHE COULD NOT SEE THE ROAD. SHE WAS ABLE TO GET THE VAN STOPPED IN THE ROADWAY AS THERE WAS NO OTHER TRAFFIC AT THE TIME. WHEN SHE OPENED THE DOOR TO SEE OF THE DOME LIGHT WOULD COME ON, THE LIGHTS CAME BACK ON AND SHE WAS ABLE TO GET BACK HOME. HAD THERE BEEN MORE TRAFFIC, IT WOULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION.

NHTSA ODI 10851911

Mar 24, 2016Transmission & drivetrain

TRANSMISSION INTERMITTENTLY LOCKS INTO 2ND GEAR AND WILL NOT SHIFT UP OR DOWN UNTIL VEHICLE IS RESTARTED. THIS ISSUE HAS HAPPENED APPROXIMATELY 45 TIMES IN THE LAST 6 MONTHS WITH THE COLD MONTHS OF DECEMBER AND JANUARY EACH HAVING 10 INSTANCES. THIS PROBLEM HAPPENS JUST AFTER STARTING VEHICLE AND PUTTING INTO DRIVE. THE VEHICLE MAY THUNK OR LURCH FORWARD JUST AFTER STARTING MOTION WHICH INDICATES THE TRANSMISSION HAS MALFUNCTIONED. THERE ARE NO CODES THROWN TO THE TCM. IF IT DOES NOT HAPPEN IN THE 1ST 30 SECONDS IT WILL NOT HAPPEN. MANUFACTURER HAS NOT FIXED THE PROBLEM AS THEY CANNOT DUPLICATE BUT IT IS SO INTERMITTENT THAT THEY WILL NEVER BE ABLE TO DUPLICATE. DEALER SEEMS UNWILLING TO DISCOVER WHAT THE PROBLEM IS. DEALER STATES MANUFACTURER HAS NO RECORDS OF SUCH AN ISSUE WHILE THERE ARE MANY ON THE INTERNET WHO HAVE HAD THE SAME OF SIMILAR ISSUES. VEHICLE HAS BEEN INTO THE DEALER MULTIPLE TIMES WITH SAME RESULT. FIRST VISIT THE DEALER REPLACED A CYLINDER HEAD FOR A KNOWN CYLINDER #2 MISFIRE ISSUE.

NHTSA ODI 10851507

Mar 23, 2016

AIR CONDITIONING WENT OUT ON THE CAR COSTING 1300 TO FIX. CAR IS ONLY 4 YEARS OLD.

NHTSA ODI 10851183

Mar 22, 2016Transmission & drivetrain

CHRYSLER IS HIDING A MAJOR PROBLEM WITH THEIR TRANSMISSION TO ENGINE SOFTWARE. THE VAN IS UNSAFE TO DRIVE WHEN IT HESITATES AND AND THEN JOLTS FORWARD. THIS OCCURS BOTH WHEN THE CAR IS AT A DEAD STOP OR WHEN CHANGING LANES IN HEAVY TRAFFIC. THE ENGINE JUMPS TO HIGH RPM WHEN YOU GIVE IT A LITTLE GAS, BUT THEN IT DOES NOT SHIFT TO THE PROPER GEAR UNLESS YOU LET OFF OF THE GAS PEDAL COMPLETELY. I HAVE BEEN TRYING TO RESOLVE THIS PROBLEM WITH THE DEALERSHIPS FOR 3 YEARS. I THINK THEY DON'T KNOW HOW TO FIX THE PROBLEM BECAUSE CHRYSLER DOESN'T KNOW. THE LURCHING FORWARD AND HESITATION BETWEEN THE TRANSMISSION.AND ENGINE RPM IS A VERY SERIOUS SAFETY PROBLEM!!!!!!.

NHTSA ODI 10850974

Mar 21, 2016Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10850701

Mar 14, 2016Electrical system

RECALL NOTICE P25/NHTSA 14V-234. REAR QUARTER VENT WINDOW SWITCH. I WAS FIRST NOTIFIED OF THIS IN SEPTEMBER 2014. ON 26 SEPTEMBER 2014, CHRYSLER DEALER DEMONTROND DISCONNECTED THE SWITCH AND TOLD ME I WOULD BE NOTIFIED TO RETURN TO HAVE THE REPLACEMENT SWITCH INSTALLED. SINCE THEN I HAVE CALLED DEMONTROND ON 09 JANUARY 2015, 24 AUGUST 2015 AND 14 MARCH 2016 TO EXPEDITE, AND EACH TIME I'M TOLD CHRYSLER HAVEN'T SHIPPED THE REPLACEMENT SWITCH TO THEM! THIS IS NOT GOOD ENOUGH!

NHTSA ODI 10846490

Mar 10, 2016Electrical systemLane Departure

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE "BLIND SPOT MODULATOR NEEDS SERVICE" WARNING MESSAGE ILLUMINATED. IN ADDITION, THE BLIND SPOT MODULATOR EMITTED A LOUD BEEPING NOISE THAT DID NOT ALLOW THE CONTACT TO HEAR OTHER VEHICLE'S HORNS. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO PROVIDE ACCURATE READING LEVELS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT MODULATOR SENSOR WAS INSTALLED IN THE BUMPER, WHICH WAS NOT THE PROPER PLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 04/06/16*LJ *TR

NHTSA ODI 10846016

Mar 8, 2016Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR VENTS IN THE VEHICLE FAILED TO EMIT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI 10845511

Mar 3, 2016Electrical system

HAVE TAKEN TO DEALER TIME AFTER TIME THEY TELL ME THAT THEY DONT HAVE THE PARTS TO FIX IT WHAT HAPPENS IF IT BURNS UP IS DOTHAN CHRYSLER LIABLE OR MY INSURANCE L WOULD LIKE TO GET MY CAR FIXED OR TO KNOW THE PROSESS TO MAKE THEM BY IT BACK JUST MABY THAT WHOULD GET THEM OFF THIER ASS AND GET THE PARTS TO FIX IT

NHTSA ODI 10839599

Mar 3, 2016Electrical systemVisibility & wipers

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT HEARD A PRESSURE NOISE WHEN ROLLING UP THE WINDOW. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,390. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10839760

Mar 2, 2016Electrical system

DRIVING ON 15 FEB. STOPPED AT A STOP SIGN ABOUT TO CROSS 4 LANE ROAD. CAR SHUT OFF AS I HIT THE GAS TO CROSS THE ROAD. CAR COULD NOT BE RESTARTED. HAD TO PUSH VEHICLE TO A SAFE STOPPING PLACE. DIAGNOSED AS PCM FAILURE. ITEM WAS STILL UNDER WARRANTY. SINCE FAILURE, CONTINUE TO HAVE STARTING PROBLEM AND PERPETUAL WARNING LIGHT THAT SMART BEAM HEADLIGHT SENSOR FOR THE AUTOMATIC HIGH BEAMS IS OUT OF ALIGNMENT. CHRYSLER STATED THEY CANNOT DUPLICATE STARTING ISSUES SO NOTHING THEY CAN DO AND THAT THE SENSOR WARNING IS NOT ASSOCIATED AND NEEDS TO BE FIXED OUT OF POCKET.

NHTSA ODI 10839372

Mar 2, 2016Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10839399

Mar 1, 2016Electrical system

BLIND SPOT SAFETY INDICATORS LOCATED IN THE SIDE MIRRORS INTERMITTENTLY ACTIVATE AND STAY ON. THE INDICATORS IN THE SIDE MIRRORS AND ACTIVATION PING ARE A DISTRACTION AND ANNOYING WHEN DRIVING AT NIGHT. THIS HAPPENS INTERMITTENTLY WHEN STATIONARY AND IN MOTION. ALSO HAVE RECEIVED THE REAR VENT SWITCH RECALL WELL OVER A YEAR AGO AND HAD IT DISCONNECTED AT A DEALERSHIP. I WAS TOLD I WOULD BE PUT ON THE LIST AND NOTIFIED WHEN THEY RECEIVED A REPLACEMENT SWITCH. I HAVE YET TO BE CALLED. I DID HOWEVER RECEIVE A SECOND RECALL NOTICE, MADE A RETURN TRIP TO A DEALERSHIP AND WAS TOLD THE SAME THING AS BEFORE. BOTH OF THESE PROBLEMS APPEAR TO BE A COMMON DEFECT. I WOULD HOPE CHRYSLER COULD CORRECT THESE PROBLEMS IN A TIMELY FASHION AND AT NO EXPENSE TO THE OWNER. THIS IS MY 3RD DODGE/CHRYSLER VAN I HAVE OWNED. I CONSIDER MYSELF A LOYAL CUSTOMER AND HAVE BEEN VERY SATISFIED WITH MY TWO PREVIOUS VANS. I WISH I COULD SAY THE SAME ABOUT THIS ONE.

NHTSA ODI 10839329

Feb 28, 2016Electrical system

TWICE IN THE PAST 6 MONTHS, THE BLIND SPOT INDICATOR SYSTEM HAS FAILED, AND THEN DISABLED ITSELF. WHILE IT'S DISABLED AND MALFUNCTIONING, THE ORANGE INDICATOR LIGHTS IN THE MIRROR STAY CONSTANTLY ON, AND THE VEHICLE KEEPS DINGING. THE COST TO REPAIR THE VEHICLE EACH TIME HAS BEEN OVER 1,500 DOLLARS. AND THAT HAS BEEN SINCE I HAVE JUST OWNED IT SINCE JULY, 2015. IT IS A WELL KNOWN PROBLEM AND DEFECT. THE MODULE AND SENSORS ARE PLACED WHERE THEY ARE EXPOSED TO THE ELEMANTS, AND THEY ARE NOT PROPERLY SEALED EITHER. THEY STARTED MESSING UP WHEN EVER THE WEATHER WAS BAD ( LOTS OF RAIN AND SNOW), AND THE SYSTEM FINALLY WOULD FAIL. THE ORANGE INDICATOR LIGHTS WOULD STAY ILLUMINATED IN THE MIRRORS, MAKING IT VERY DIFFICULT TO USE THE SIDE MORRORS, ESPECIALLY AT NIGHT. IT MAKES IT VERY DIFFICULT TO SEE. AND IS VERY DISTRACTING. THE DINGING NOTIFICATION IS VERY UNNERVING, AND A DISTRACTION AS WELL. IT'S RIDICULOUS THAT MY 28,000 DOLLAR VEHICLE HAS A SAFETY FEATURE THAT KEEPS FAILING, AND COSTS OVER 1,500 DOLLARS TO REPAIR, AND THEN 3 MONTHS LATER BREAKS AGAIN!! THE BSM (BLIND SPOT MODULE) FAILS AFTER THE VEHICLE IS DRIVEN REPEATEDLY IN BAD WEATHER. WHICH IN EFFECT SHO R TS OUT THE SENSORS. IT IS A WELL KNOWN PROBLEMS ON THE CAR COMPLAINT WEBSITES, AND THE DEALERSHIP ACKNOWLEDGED IT WAS A KNOWN PROBLEM ALSO.

NHTSA ODI 10838809

Feb 28, 2016Electrical system

TWICE IN THE PAST 6 MONTHS, THE BLIND SPOT DETECTION HAS COMPLETELY MALFUNCTIONED AND STOPPED WORKING. IT IS A KNOWN DEFECT, THAT THE MODULE FOR THE BLIND SPOT SYSTEM IS LOCATED WHERE IT IS EXPOSED TO THE ELEMANTS, AND THE MODULE PLUS THE SENSORS ARE NOT SEALED PROPERLY TO PROTECT THEM FROM THE ELEMANTS. BOTH TIMES, THE REPAIR WAS OVER 1,500 DOLLARS, PLUS IT MADE THE BLIND SPOT SYSTEM UNUSABLE. BOTH TIMES, IT STARTED MESSING UP AFTER THE WEATHER STARTED GETTING BAD. ( LOTS OF RAIN AND SNOW) AND THE SYSTEM STARTED TO MALFUNCTION WHILE THE VEHICLE WAS IN MOTION. THE DEALERSHIP HAS STATED IT IS A KNOWN DEFECT, AND IT IS POSTED ON SEVERAL CAR COMPLAINT FORUMS. THE BLIND SPOT MODULE , AND SENSORS, ARE NOT SEALED PROPERLY, AND ARE INSTALLED IN A PLACE THAT LEAVES THEM EXPOSED. WHEN THE SYSTEM MALFUNCTIONS, THE SYSTEM DISABLES ITSELF, AND THE MIRROR LIGHT INDICATORS REMAIN ON, AND THE CAR KEEPS DINGING. THE LIGHTS REMAIN ON, CREATING A DRIVING HAZARD, ESPECIALLY AT NIGHT, BECAUSE IT IS HARD TO USE THEM, BECAUSE THE ARE LUMINATED CONSTANTLY WITH THE BRIGHT TRIANGLE LIGHT. THE CONSTANT DINGING IS VERY, VERY DISTRACTING AND NOT TO MENTION FRUSTRATING AND ANNOYING. IT IS RIDICULOUS THAT MY 28,000 DOLLAR VEHICLE HAS A SAFETY FEATURE THAT EVERY FEW MONTHS MALFUNCTIONS, AND THEN COSTS OVER 1,500 DOLLARS TO FIX, AND THE DEALERSHIP ACKNOWLEDGED IT AS A KNOWN PROBLEM.

NHTSA ODI 10838808

Feb 25, 2016Electrical system

UPON ENTERING AND PRESSING THE START BUTTON, THE VAN STARTS AND IMMEDIATELY DIES. DASH IS DEAD, BUT RADIO AND CENTER STACK STILL LIT UP. PRESS THE BUTTON AGAIN TO SHUT EVERYTHING OFF AND TRY AGAIN. THE VAN WILL USUALLY START AFTER A DELAY. THIS IS IN ADDITION TO CRANKING FOR A LONG TIME AND NOT STARTING AT ALL. THIS WAS HAPPENING EVEN AFTER WE HAD THE ENGINE HEADS AND TRANSMISSION REPLACED UNDER WARRANTY. THIS WAS AN INTERMITTENT PROBLEM BUT IS NOW HAPPENING ABOUT 4 TIMES DAILY.

NHTSA ODI 10838154

Feb 25, 2016Electrical system

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10838170

Feb 15, 2016Electrical systemFire

IN OCTOBER 2014 (APPROX. MILEAGE OF 40K) THE BLIND SPOT MONITORING SYSTEM STOPPED WORKING. DID SOME RESEARCH AND DETERMINED I HAD A BAD RADAR SENSOR BUT THEY COST $900 EACH SO WE TURNED OFF THE BLIND SPOT MONITORING SYSTEM. FEBRUARY 2016 (MILEAGE OF 53K) THE BACKUP CAMERA AND BUMPER SENSORS QUITE WORKING AND WE NOTICED A HOT WIRE SMELL. PULLED OUT THE DRIVER'S SIDE BLIND SPOT MONITORING SENSOR AND FOUND IT BADLY CORRODED AND THE SENSOR SEPARATING AT THE SEAMS ALSO FOUND FUSE BLOWN. REPLACED THE FUSE WITH THE BAD SENSOR DISCONNECTED AND PUT A NEW FUSE IN. CAMERA CAME BACK ON FOR ABOUT TEN SECONDS BEFORE GOING BLACK AGAIN WHEN FUSE BLEW AGAIN. HAD SMOKE COMING OUT OF PASSENGER SIDE REAR BLIND SPOT SENSOR AREA. FOUND THE WIRES MELTED ON THE CONNECTOR AND I HAD TO SNUFF THE WIRES OUT WITH WATER AND CUT THE SENSOR CABLE TO GET THE HOT COMPONENTS OUT OF THE VEHICLE TO PREVENT A FIRE. I THEN REMOVED THE PASSENGER SIDE SENSOR, TERMINATED THE LOOSE WIRES WITH WIRE NUTS AND PUT A NEW FUSE IT. CAMERA AND BUMPER SENSORS ARE WORKING FINE NOW BUT BLIND SPOT MONITORING IS NOT FUNCTIONAL DUE TO THE TWO BAD SENSORS. I SEE TWO ISSUES, FIRST THE BLIND SPOT SENSORS WHICH ARE SOLD AS SAFETY FEATURES FAILED AT 3 YEARS OF USE NOT JUST ONE SENSOR BUT BOTH INDICATING IT IS A POORLY ENGINEERED PART NOT A DEFECTIVE PART. SECONDLY IS THE FUSING SIZE OR WIRING CORRECT FOR THIS CIRCUIT. AS THE FUSE SHOULD BLOW BEFORE WIRES START TO MELT. TO BUY A NEW WIRING HARNESS AND THE TWO SENSORS WILL COST $1700 AND THE SENSOR WILL FAIL AGAIN IN 3 YEARS IF NO MODIFICATIONS ARE MADE TO THE SENSOR. INTERNET SEARCHES SHOW MANY COMPLAINTS ABOUT SENSOR FAILURE AND COMPLAINTS ENTERED IN NHSTA DATABASE.

NHTSA ODI 10826145

Feb 14, 2016Brakes

PREMATURE WEAR OF BRAKE'S ROTORS AND CALIPERS ALONG WITH PADS BOTH BACK AND FRONT AT 65,571 MI. ( $859.95) AND 67,283 MI. ( $902.16) RESPECTIVELY. PADS MAYBE; BUT NOT THE ROTORS AND CALIPERS WITH MOSTLY NON BRAKING HIGHWAY MILES TRAVELING BETWEEN MAINE & FLORIDA.

NHTSA ODI 10826041

Feb 11, 2016

THE BLIND SPOT MONITOR SYSTEM HAS FAILED AT 61109 MILES. THE SENSORS NEED TO BE REPLACED AND THE VEHICLE IS OUT OF WARRANTY. THE COST IS $2200 AND HAS TO BE REPAIRED BY THE DEALER. I WILL HAVE TO TURN OFF THE SYSTEM AND DRIVE WITHOUT IT. AS A SAFETY SYSTEM OF THE VEHICLE, THE SYSTEM SHOULD BE UNDER WARRANTY FOR THE SAME TIME PERIOD AS THE EMISSIONS SYSTEM.

NHTSA ODI 10825532

Jan 19, 2016

JUST TODAY MY BLIND SPOT MONITORING SYSTEM SEEMS TO HAVE MALFUNCTIONED. THE VEHICLE HAS JUST OVER 62,000 MILES ON IT AND IS WELL MAINTAINED AND TAKEN CARE OF. THE SYSTEM FUNCTIONED PROPERLY YESTERDAY AND THEN WHEN MY WIFE DROVE IT TODAY SHE STARTED TO EXPERIENCE THE ISSUE. I HAD TO SHUT OFF THE MONITORING SYSTEM AS THE BLIND SPOT INDICATORS REMAINED LIT SIMULTANEOUSLY AND THE VEHICLE INFORMATION CENTER CONTINUED TO CHIME WITH THE INDICATION TO "SERVICE BLIND SPOT SYSTEM." A SIMPLE ONLINE SEARCH OF "SERVICE BLIND SPOT SYSTEM" BRINGS UP MULTIPLE COMPLAINTS OF THE EXACT SAME THING HAVING HAPPENED TO OWNERS OF THIS VERY SAME YEAR, MAKE, AND MODEL OF THIS VEHICLE. ALL OF THESE COMPLAINTS, ON AVERAGE, HAD ROUGHLY THE SAME AMOUNT OF MILES AS MY VEHICLE DOES. ALL OF THE COMPLAINTS ALSO LIST A REPAIR COST OF $1,000 TO $2,000+ AND REMARK THAT IT MAY BE BOTH SENSORS THAT NEED TO BE REPLACED AND NOT JUST ONE OF THEM. IF THIS IS TRUE AND IT SEEMS TO BE A RECURRING THEME, WHY IS THERE NOT A RECALL FOR THIS ISSUE? BOTH SENSORS SHOULD BE REPLACED BY CHRYSLER AT NO COST TO THE MANUFACTURER AS IT SEEMS TO BE A RELATIVELY KNOWN ISSUE.

NHTSA ODI 10821141

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2012 Chrysler Town And Country verdict →