What 86 owners told NHTSA about the 2011 Volkswagen Cc

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO ANOTHER VEHICLE. IN ADDITION, THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND TOWED TO A DEALER WHERE THE CAUSE OF THE AIR BAG FAILURE WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE BUMPER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ODI 10780041

AT 9:30 AM ON SUNDAY, SEPTEMBER 13, 2015 I WAS TRAVELING DOWN THE ROAD, AND THE CAR CUT OFF. TWO (2) ATTEMPTS TO RESTART THE CAR WERE UNSUCCESSFUL. AFTER AN HOURS WAIT (FOR AAA), ATTEMPTED TO RE-START THE CAR AND IT STARTED. NO CHECK ENGINE LIGHT WAS ON PRIOR TO THE INCIDENT AND NO USUAL NOISES. THE CAR JUST STOPPED RUNNING. THIS NOT NECESSARILY A COMPLAINT, BUT A REPORT FOR POSSIBLE RECALL RESEARCH PURPOSES. THANK YOU. *TR

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AS THE STEERING WHEEL LOCK DEFECTIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10667068

WHILE TURNING ONTO A MAJOR INTERSECTION, A RED STEERING WHEEL LIGHT POPPED UP ON MY DASH DISPLAY AND THE STEERING WHEEL LOCKED IMMEDIATELY... IT TOOK A GREAT DEAL OF STRENGTH TO GET MY CAR TO SAFETY IN A PARKING LOT BEFORE THE STEERING WHEEL COULD NOT BE MOVED AT ALL. CONTACTED THE DEALERSHIP I BOUGHT IT FROM AS I ONLY HAD THE CAR FOR 2 DAYS. *TR

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WHILE DRIVING MY STEERING WHEEL CONTROLS STOPPED FUNCTIONING TO INCLUDE MY HORN, AIRBAG, ESP, AND TRACTION CONTROL. AFTER RESEARCHING THE WEB I FOUND THIS IS A COMMON ISSUE ON ALL VW MODELS AND OCCURS AROUND 40,000 MILES. APPARENTLY THE VW CLOCKSPRING IN THE STEERING COLUMN ASSEMBLY HAS A DESIGN FLAW, AND THERE IS NO RECALL AT THIS TIME. *TR

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DRIVING AT 65 MPH SUDDENLY THE STEERING WHEEL SYSTEM WAS BLOCKED. BECOME VERY HARD TO MOVE THE STEERING WHEEL & ALSO VERY NOISE WHEN I WAS TRYING TO MOVE IT. THE CAR WAS TOOK TO DEALER AND THEY SAID. THAT THE STEERING GEAR BOX FAILED. LATER ON THE CUSTOMER SERVICE FREE PHONE LINE OF VW SAID THAT WAS A QUALITY ISSUE. THEY SAID ARE NOT LEGALLY RESPONSIBLE BECAUSE IS NOT WITHIN WARRANTY PERIOD. CC VW CAR SEEMS VERY UNSAFE CAR. *TR

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FOR THE FOURTH TIME I HAVE GONE TO GET MY CAR CHECKED OUT, AND THE PROBLEM ISN'T GETTING RESOLVED. THERE'S A CONSTANT RATTLING, THAT MAKES THE CAR SEEMED UNBALANCED OF SORTS. ALSO MY TIRES ARE GETTING USED UP, VERY RAPIDLY AS LITTLE AS 2-3 MONTHS. THEY SAY THEY KNOW WHAT THE PROBLEM IS, BUT STILL MY CAR NEEDS TO BE BROUGHT IN FOR THE SAME THING. *TR

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THE DRIVER SIDE DOOR FELL OFF WHEN THE HINGE SNAPPED UPON OPENING. ALSO, THE UNDER BODY SHIELD FELL OFF, EXPOSING THE BRAKE LINES TO ROAD DEBRIS THAT MAY HIT IT. *TR

NHTSA ODI 10515493

COMPLETE FAILURE OF THE BRAKES. TRIED TO STOP AT 90 DEGREE TURN AND PEDAL WENT WITHIN TWO INCHES OF THE FLOOR. CAR HAD ALMOST NO BRAKES. WENT OFF THE ROAD BUT WAS ABLE TO KEEP IT OUT OF 6 FOOT DITCH. CAR WAS TOWED TO DEALER AND I WAS TOLD THAT A FAILURE IN THE VACUUM PUMP CAUSED THE PROBLEM. THIS FAILURE WAS CAUSED BY A BROKEN PART INSIDE. NO WARNING LIGHTS CAME ON. NO WARNING OF FAILURE WHATSOEVER. VW TREATED IT LIKE IT WAS THE SAME AS A FLAT TIRE. I FELT IT WAS A SAFETY ISSUE AND ASKED TO BE REMOVED FROM THE REMAINDER OF THE LEASE. I WAS TOLD THEY DON'T DO THAT. I TRADED THE CAR FOR ANOTHER VEHICLE AS I FELT THE VW CC WAS COMPLETELY UNSAFE. *TR

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK AS THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT HE HAD TO PULL ON THE PEDAL IN ORDER TO RELEASE IT. THE VEHICLE WAS TAKEN TO DEALER WHO DID NOT PROVIDE A DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 19,678. UPDATED 05/02/12*BF THE CONSUMER WAS INFORMED A HEADLINER CLIP HAD BECOME LOST DURING THE REPLACEMENT OF THE HEADLINER AND HAD BECOME LODGED BEHIND THE FOOT PEDAL. UPDATED 05/11/12

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TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE WINDSHIELD WIPERS STOPPED WORKING; HOWEVER, THEY RESUMED WHEN THE CONTACT ACCELERATED AT 10 MPH OR MORE. THE FAILURE OCCURRED WHENEVER HE DROVE BELOW 10 MPH AND WHEN THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED A TECHNICIAN WOULD COMMUNICATE WITH THE DEALER FOR A POSSIBLE RESOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE CONSUMER STATED WHEN HE SET THE WINDSHIELD WIPERS IN THE LOW POSITION, THEY OPERATED SUFFICIENTLY AS LONG AS HE WAS DRIVING, BUT WHEN HE STOPPED AT BUSY INTERSECTIONS, STOP SIGNS OR FOR ANY REASON THE WIPERS WOULD SHUT OFF COMPLETELY, LEAVING NO VISIBILITY THROUGH THE FRONT WINDSHIELD. THE CONSUMER STATED HE REMAINED WITHOUT VISION UNTIL HE MOVED SEVERAL FEET INTO THE INTERSECTION. THE DEALER RESOLVED THE ISSUE, BUT REFUSED TO ADMIT THERE WAS A PROBLEM. UPDATED 11/15/11

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