What 163 owners told NHTSA about the 2011 Toyota 4RUNNER Hybrid

TAKATA RECALL: ON JULY 15, 2016 WE RECEIVED A LETTER FROM TOYOTA REGARDING THE RECALL OR OUR PASSENGER SIDE AIRBAG. IT IS NOW 8 MONTHS LATER AND THEIR RECALL WEBSITE STILL SAYS THERE IS NO REMEDY FOR THIS. MEANWHILE, I'VE SEEN NEWS REPORTS THAT TAKATA PLEADED GUILTY FOR THIS FRAUD AND THERE WERE TOYOTA EXECUTIVES THAT KNEW ABOUT THESE FAULTY AIRBAGS AT THE TIME THE DEAL WAS MADE. WE HAVE WAITED LONG ENOUGH FOR THIS FIX. PLEASE NOTIFY US AS SOON AS THIS REMEDY IF AVAILABLE FOR OUR VEHICLE!

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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IT HAS BEEN OVER 8 MONTHS AND MY CAR IS STILL NOT FIXED. I AM STILL UNABLE TO HAVE MY FULL FAMILY RIDE IN MY CAR, AS NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. TOYOTA CORP AND THE LOCAL TOYOTA DEALERSHIP ARE REFUSING TO PROVIDE ME A LOANER VEHICLE UNLESS I SIGN A FORM INDICATING THAT I WILL KEEP MY CAR IN MY GARAGE AND NOT USE IT. WHY CAN I NOT DRIVE MY OWN CAR, BY MYSELF, WITH NO ONE IN THE PASSENGER SEAT, LIKE I AM DOING NOW? I AM ONLY NEEDING THE LOANER FOR MY FULL FAMILY. I SHOULD BE ABLE TO DRIVE MY OWN CARE BY MYSELF, FREELY. I REFUSE TO SIGN SUCH A WAIVER; HOWEVER, IT HAS BEEN OVER 8 MONTHS AND WE NEED A FAMILY CAR. I HAVE LEFT SEVERAL MESSAGES FOR TOYOTA CORP AND FOR MY LOCAL DEALERSHIP. NO ONE IS ASSISTING ME WITH THIS.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/12/17*LJ UPDATED 10/11/2017*JS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/05/17*LJ UPDATED 10/11/2017*JS

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TAKATA RECALL

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - THIS RECALL CAME OUT IN MAY OF 2016 AND, TO DATE FEB. 2017, THERE STILL HAS BEEN NO RESOLUTION. TOYOTA'S WRITTEN RECOMMENDATION WAS TO NOT LET ANYONE RIDE IN THE FRONT SEAT OF THE VEHICLE WHICH IS UNREALISTIC. IT SHOULD NOT TAKE THIS LONG TO ARRIVE AT A SOLUTION. IF A WHOLE NEW AIR BAG SYSTEM NEEDS TO BE INSTALLED, THEN THAT IS WHAT NEEDS TO BE DONE ASAP.

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - LOCAL ATLANTA TOYOTA DEALERS ARE NOT OFFERING USE OF A COMPARABLE VEHICLE AT NO CHARGE UNTIL THE REPLACEMENT AIRBAG IS AVAILABLE, EVEN THOUGH THE RECALL INVOLVES A POTENTIAL LIFE-THREATENING HAZARD FOR THE FRONT PASSENGER. IT IS NECESSARY FOR ME TO HAVE USE OF A VEHICLE WITH LARGE CARGO SPACE AND TOWING CAPABILITY. WHAT CAN BE DONE TO GET TOYOTA TO PROVIDE ME WITH A 4RUNNER OR COMPARABLE VEHICLE UNTIL THE DEFECTIVE AIRBAG IS REPLACED?

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. WHILE DRIVING VARIOUS SPEEDS AND ESPECIALLY WHILE REVERSING OR MOVING FORWARD, THE VEHICLE JERKED ABNORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION TORQUE CONVERTER FAILED. THE TORQUE CONVERTER WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. UPDATED 05/10/17*LJ *CN

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME. THE RECALL NOTIFICATION WAS RECEIVED IN JULY OF 2016. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL

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TAKATA RECALL WHEN WILT IT BE FIXED? IT HAS BEEN 7 MONTHS SINCE I GOT RECALL.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TAKATA RECALL IT'S TAKING TOO LONG TO REMEDY THIS SITUATION. IT'S BEEN 5 MONTHS SINCE I GOT THE LETTER SAYING THAT THE AIRBAGS ARE BEING RECALLED, AND 8 MONTHS SINCE THE ACTUAL RECALL THE LETTER STATES THAT "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT." NO FRONT PASSENGER!? ADDITIONALLY, AFTER COMPLAINING TO TOYOTA HQ, I GOT A CALL SAYING TO MAKE AN APPOINTMENT WITH MY LOCAL DEALER, WHO THEN SAID THAT THE PARTS ARE NOT YET AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

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TAKATA RECALL. THIS RECALL OCCURRED LAST MAY AND I JUST TODAY RECEIVED NOTICE, 10 JAN 2017. THERE IS STILL NO REMEDY ACCORDING TO THE NOTICE. SO MY CAR DOES NOT MEET SAFETY STANDARDS THAT I'VE BEEN DRIVING MY FAMILY AROUND IN AND I HAVE TO JUST HOPE WE DON'T HAVE AN ACCIDENT? *TR

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"TAKATA RECALL" - RECEIVED NOTICE OF THE RECALL FOR MY VEHICLE IN JULY OF 2016 STATING THAT I WOULD BE NOTIFIED WHEN A SOLUTION TO FIX THE PROBLEM WAS AVAILABLE. IT IS NOW JANUARY OF 2017 AND I HAVE YET TO BE NOTIFIED OF A POSSIBLE REPAIR DATE. THE RECALL STATES THAT MY VEHICLE IS UNSAFE FOR SOMEONE TO RIDE IN THE FRONT PASSENGER SEAT OF MY VEHICLE. THIS IS UNACCEPTABLE AS THIS IS MY FAMILIES PRIMARY TRAVEL VEHICLE. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN REPAIRED BY NOW OR THAT MY VEHICLE SHOULD BE REPLACED UNTIL THE OPTION TO BE REPAIRED IS AVAILABLE.

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