Home · 2011 Toyota 4RUNNER Hybrid · Complaints

What 163 owners told NHTSA about the 2011 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (163)Crash / fire / injury (6)Airbags (112)Body & structure (9)Brakes (8)Electrical system (6)Engine (6)Transmission & drivetrain (6)Steering (5)Seats (4)Speed control (3)Suspension (3)

5 of 163 complaints match · Steering · clear filters

Jul 5, 2021SteeringSuspensionBody & structure

The frame is rusting out. The vehicle and steering shake excessively. It increases with speed and feels as if the suspension is braking or the wheels are coming off. Feels unsafe to drive. Has been this way since I purchased the car. Has gotten progressively worse.

NHTSA ODI 11423488

May 17, 2013SteeringCrash1 injury

TL* THE CONTACT OWNS A 2011 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE TIE ROD AND WHEELS FRACTURED. THE CONTACT MENTIONED THAT SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISING AND CONTUSIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 34,000. *TR

NHTSA ODI 10512504

Feb 17, 2013Steering

STEERING WHEEL VIBRATES LIGHTLY AT 60 MPH OR MORE, ONCE THE SPEED LOWERS TO 59 MPH OR LESS IT STEADY. I ASK THE DEALER FOR THE SITUATION AND THEY SAID THAT THE STEERING ALIGNMENT IS PERFECT. TIRES WERE ROTATED BUT DIDN'T WORKED. *TR

NHTSA ODI 10498443

Nov 10, 2012Steering

STEERING WHEEL WILL START VIBRATING/SHAKING AT SPEEDS BETWEEN 60-68. BROUGHT IT TO THE DEALER THE DAY AFTER I PURCHASED THE VEHICLE, THEY COULDN'T FIND ANYTHING WRONG. SAID TOYOTA WAS AWARE BUT DIDN'T HAVE ANY SOLUTION. ISSUE WILL OCCUR ABOUT 98% OF THE TIME AND WILL LAST UNTIL YOU DRIVE BELOW 59 MPH. *TR

NHTSA ODI 10483946

Feb 14, 2012SteeringWheels

STEERING WHEEL STARTED JERKING ABNORMALLY IN THE AM OR AFTER IT HAS NOT BEEN DRIVEN FOR A WHILE. NOW IT CAN HAPPEN AT ANY TIME BUT NOT ALL THE TIME AND IT OCCURS BETWEEN 60 AND 70 MPH. I HAVE TAKEN IT TO THE DEALER EIGHT TIMES. THEY REPLACED THE TIRES BUT IT DIDN'T CORRECT THE ISSUE. I HAVE BEEN TOLD TOYOTA IS AWARE BUT THEY HAVE NOT BEEN ADVISED ME OF THAT. TOYOTA IS TAKING CARE OF THE LEXUS AND THE GX MODELS FIRST.

NHTSA ODI 10448688

Working with the data? Download all 163 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Toyota 4RUNNER Hybrid verdict →