Home · 2011 Nissan Quest · Complaints

What 66 owners told NHTSA about the 2011 Nissan Quest

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (66)Crash / fire / injury (2)Fuel system (34)Electrical system (10)Transmission & drivetrain (10)Engine & cooling (9)Engine (6)Speed control (4)Brakes (3)Airbags (2)Body & structure (1)Electronic Stability Control (esc) (1)

Newest first · 66 complaints · page 2 of 3

Aug 3, 2016Transmission & drivetrain

MY 2011 NISSAN QUEST IS HAVING ISSUES WITH THE TRANSMISSION. ON TWO SEPARATE TRIPS THIS SUMMER MY QUEST HAS SEEMINGLY BEEN INCAPABLE OF DOWN SHIFTING TO GAIN POWER DURING PASSING OR CLIMBS. THIS ONLY HAPPENS DURING SEVERAL HOURS OF EXTENDED DRIVING TIME BUT DURING NORMAL AROUND TOWN DRIVING IT OPERATES WITHOUT INCIDENT. I HAVE NOW HAD MY QUEST SERVICED AT TWO SEPARATE DEALERS, ONE IN FLORIDA AND THE OTHER IN OHIO, BOTH FOUND NOTHING AT ALL WRONG. INCIDENT ONE OCCURRED IN LATE JUNE 2016 WHILE IN THE APPALACHIAN'S DURING BOTH THE DESTINATION AND RETURN TRIP (RETURN TRIP AFTER A DEALER TRANSMISSION SERVICE). THE VEHICLE WOULD NOT TRAVEL FASTER THAN 50-60 MPH WHILE CLIMBING EVEN WITH THE ACCELERATION PEDAL COMPLETELY PRESSED. NO ENGINE LIGHTS COME ON AND THE ENGINE TEMPERATURE WAS NORMAL. DRIVING CONDITIONS WERE SIX PASSENGERS WITH LUGGAGE AND 95+ OUTDOOR TEMPS. INCIDENT TWO OCCURRED IN LATE JULY 2016 WHILE TRAVELING IN FAIRLY FLAT MICHIGAN AND OHIO. IN THIS CASE I WAS ABLE TO MAINTAIN 80MPH BUT UNABLE TO ACCELERATE TO PASS. BUT ONE VERY DANGEROUS INCIDENT AND IN FACT ALMOST CAUSING ME TO BE REAR-ENDED WAS WHILE IN STOP AND GO TRAFFIC I TRIED TO ACCELERATE AND CHANGE LANES BUT HAD ZERO POWER PRESSING THE PEDDLE COMPLETELY DOWN. DRIVING CONDITIONS WERE FIVE PASSENGERS WITH LUGGAGE AND LOW 70S OUTDOOR TEMP. I CURRENTLY HAVE A NISSAN CORPORATE ENGINEER SCHEDULED TO EVALUATE MY VEHICLE.

NHTSA ODI 10892734

Aug 1, 2016Fuel system

OUR NISSAN QUEST HAS BEEN STALLING OUT WITH LESS THAN BETWEEN 1/2 AND 1/4 TANK OF GAS ON A DOWNHILL. IT IS MOSTLY HAPPENING WHILE STOPPED AT STOPLIGHTS OR STOP SIGNS, BUT CAN SPUTTER, SHAKE AND ACT LIKE IT IS NOT GETTING PROPER FUEL SUPPLY ON DOWNSLOPES EVEN WHILE DRIVING. THE CAR HAS STALLED OUT MULTIPLE TIMES ON BUSY STREETS, LEAVING ME VULNERABLE TO REAR END COLLISIONS. WE HAVE 4 CHILDREN IN THE CAR WITH US MOST DAYS AND WE CANNOT HAVE OUR CAR STOPPING IN THE MIDDLE OF A 6 LANE ROAD. AFTER IT HAS HAPPENED MULTIPLE TIMES, WE LOOKED UP THE ISSUE ON LINE AND SAW THAT INDEED THERE IS AN ISSUE WITH THIS MODEL AND YEAR OF CAR FOR THE EXACT SAME PROBLEM, HOWEVER, OUR VIN # IS NOT INCLUDED IN THE RECALL. NISSAN WILL NOT FIX IT NOW, YET IT IS STILL A SERIOUS AND POTENTIALLY LIFE THREATENING ISSUE.

NHTSA ODI 10891992

Aug 1, 2016Transmission & drivetrain

OUR 2011 NISSAN QUEST IS HAVING ISSUES WITH THE TRANSMISSION. AT HIGH RATES OF SPEED, SUCH AS ON THE FREEWAY, ESPECIALLY WHEN THE CAR HAS BEEN RUNNING FOR AWHILE, THE TRANSMISSION BEGINS TO MAKE A RINGING TYPE SOUND WHEN ACCELERATING. IT ALSO STRUGGLES TO DOWNSHIFT PROPERLY, TAKING SEVERAL SECONDS TO ENGAGE IN THE DOWNSHIFT FOR MORE POWER AND THEN JERKING ROUGHLY. IT HAS LEFT US VULNERABLE TO A SITUATION IN WHICH WE COULD CRASH BY NOT BEING ABLE TO GET OUT OF THE WAY OF ANOTHER VEHICLE QUICKLY. ACCORDING TO OUR MECHANIC AT OUR SERVICE STATION, THIS IS AN ONGOING ISSUE WITH NISSAN'S GEARLESS TRANSMISSION SYSTEM AND HAS BEEN RECALLED ON SEVERAL OTHER NISSAN VEHICLE MODELS.

NHTSA ODI 10891997

Feb 7, 2016AirbagsCrash1 injury

AFTER A SHORT 3 YEARS THE DASH ABOVE THE PASSENGER SIDE SRS AIRBAG LOCATION ON THE DASH SPLIT. I ESCALATED THE ISSUE TO NISSAN 3RD LEVEL ESCALATION AND THEY WOULD NOT REPLACE THE DASH BUT WOULD GIVE ME 1000.00 TO SPLIT THE COST. ON JAN 25 2016 MY CAR WAS INVOLVED IN A NO FAULT ACCIDENT SMASHING HEAD ON INTO A SNOW BANK AND THEN ROLLING ONTO THE ROOF THEN CRUNCHING ON THE PASSENGER DOOR. MY FOREHEAD WAS SMASHED INTO THE STEERING WHEEL OF 10 AIRBAGS NOT 1 AIRBAG DEPLOYED. I SUSTAINED INJURY AND IF I HAD A MY FAMILY IN THE VEHICLE THERE WOULD HAVE BEEN SERIOUS INJURY OR DEATH TO THE PASSENGERS. NO SIDE IMPACT BAGS DEPLOYED OR PASSENGER AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THIS VIOLENT IMPACT AND THE ROLLING OF THE VEHICLE THAT THERE SHOULD HAVE BEEN SIDE IMPACT AIRBAG DEPLOYMENT AND BOTH FRONT SRS AIRBAGS DEPLOYMENT. THIS SHOULD BE INVESTIGATED. AT MY NISSAN DEALERSHIP IN WAKE FOREST ALONE THERE HAS BEEN 4 INCLUDING MINE THAT HAD THIS TYPE OF DEFECTIVE DASH THAT WAS REPLACED. MY VEHICLE WAS A TOTAL LOSE ACCORDING TO THE INSURANCE INVESTIGATION.

NHTSA ODI 10824713

Nov 19, 2015Engine

3.5 L MOTOR HAS UNUSUALLY HIGH OIL CONSUMPTION AND PINGING WAS NOTICED YEARS AGO WHEN VEHICLE WAS BROUGHT IN FOR RECALL AND NOTIFIED SERVICE ADVISERS BUT THEY PAID NO ATTENTION TO IT SAYING NOTHING COULD BE FOUND. THERE IS NO OIL PRESSURE GAUGE TO ALERT DRIVER OF LOW OIL PRESSURE. CHECK ENGINE ICON COMES ON BUT DOESN'T ALERT DRIVER AS TO WHAT THE PROBLEM IS. VEHICLE IN QUESTION WAS TAKEN IN FOR OIL CHANGE MONTHS AGO AND WAS TOLD THERE WAS VERY LITTLE OIL BUT THERE WERE NO WARNINGS DETECTED AND THERE ARE NO KNOWN OIL LEAKS. CHECKED OIL LEVEL WHEN THE CHECK ENGINE ICON CAME ON AGAIN AND TOPPED OFF OIL LEVEL TO SAFE AMOUNT AND THE NEXT DAY IT CAME BACK ON AGAIN WITH NO WARNING SIGNS OF A VERY UNSAFE OIL LEVEL(OIL WAS NOT PRESENT ON THE DIPSTICK). MILEAGE FOR VEHICLE IS AROUND 70K+. ONCE AGAIN PINGING WAS NOTICED AND NOTHING WAS DONE ABOUT IT FROM THE DEALERSHIP SAYING THAT THEY COULD NOT DETECT ANY PINGING AND NO KNOWN OIL LEAKS WERE FOUND WITH NO VISUAL EVIDENCE DETECTED.

NHTSA ODI 10794786

Nov 16, 2015Fuel system

THERE HAVE BEEN 3 INSTANCES WHERE OUR VAN HAS STALLED SITTING ON AN INCLINE WITH A QUARTER OR SO OF GAS LEFT. THERE IS AN OPEN RECALL FOR THE 2011 QUEST BUT MINE DOESN'T FALL UNDER THE SAME MANUFACTURE DATE RANGE. AFTER RESEARCHING, I FOUND THAT THIS SEEMS TO BE A WIDE SPREAD PROBLEM WITH THE QUEST OVER SEVERAL YEARS NOT JUST 2011. I TOOK IT TO THE DEALER TO HAVE THEM RESEARCH AND THEY SAID THEY HAVE NEVER HEARD OF THAT BEFORE. THEY SUGGESTED PURCHASING A FUEL SENDING UNIT TO FIX THE PROBLEM. IF IT WAS JUST A PROBLEM WITH THE GAUGE THEN WHY WOULD THE CAR STALL ON A HILL WITH PLENTY OF GAS LEFT? I AM WORRIED ABOUT WHAT WILL HAPPEN IF I AM ACTUALLY TRAVELING DOWN A HILL AT SPEED AND MY CAR STALLS.

NHTSA ODI 10790793

Aug 16, 2014Seat belts

THIRD ROW SEAT BELT LAP BELT BUCKLE THAT USES A KEY.TO RELEASE. PLASTIC BUCKLE BODY FAILED WHEN SEAT FOLDED UP AND DOWN. *TR

NHTSA ODI 10625776

Mar 3, 2014Engine

I WAS SITTING AT A RED LIGHT WHEN SUDDENLY THE ENGINE STARTED TO REV VERY HIGH. I PRESSED HARD ON THE BRAKE TO PREVENT MOVING AND TURNED THE IGNITION OFF. I STARTED IT AGAIN AND THE SAME THING HAPPENED. THE THIRD TIME I TRIED THE REVVING, WHILE STILL HIGHER THAN NORMAL, WAS LESS. I WAS ABLE TO GO TO A PARKING LOT AND TURN OFF THE CAR TO HAVE IT TOWED. *TR

NHTSA ODI 10566742

Feb 27, 2014Fuel system

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 45,000.

NHTSA ODI 10566290

Feb 6, 2014Electrical system

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED WHEN HIS VEHICLE WAS IN THE PARK POSITION THE VEHICLE INTERMITTENTLY STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT HE HAD TO WAIT AT LEAST TWENTY MINUTES BEFORE HIS VEHICLE WOULD START. THE CONTACT TOOK HIS VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,800 MILES.

NHTSA ODI 10563262

Jul 17, 2013Crash

I WAS AT MY SISTER HOUSE HAD DROVE FORWARD TO BACK UP, BEFORE I COULD PUT IT IN REVERSE THE MINIVAN JUST LUNGED FORWARD INTO HER DECK. THE DECK WAS DEMOLISH. I TURN THE WHEEL TO KEEP FROM GOING THROUGH HER HOUSE. IT WAS OUT OF CONTROL I APPLIED MY BRAKES IT DID NOT STOP I TURNED THE WHEEL IT WAS HEADED CROSS HER YARD TOWARD DITCH INTO SOME TREES .I PUSH THE BUTTON TO TURN OFF IT STOPPED. IT TORE UP THE FRONT END DRIVER SIDE. THE RADIATOR WAS LEAKING.I CONTACT NISSAN THEY SAID WOULD HAVE TO TALK TO MY INSURANCE COMPANY. I DO NOT KNOW RESULTS YET.I AM SCARED TO DRIVE IT EVEN IF IT GET FIX.THAT WAS A SCARY MOMENT . MY DAUGHTER WAS WITH ME. SHE WAS JUST LOOK IN A PANIC. I WAS SAYING I CAN NOT STOP IT. *TR

NHTSA ODI 10525288

Feb 26, 2013Fuel system

THIS IS THE 3RD TIME THE CAR STALLED WHEN ABOUT A QUARTER LEFT IN FUEL. THIS SEEMS TO HAPPEN ON INCLINES. IT SEEMS VERY UNSAFE FOR MY WIFE AND FAMILY. I CALLED NISSAN AND THEY SAID THE FUEL COMPUTER WAS FIXED AND THEY CAN'T DO ANYMORE. *TR

NHTSA ODI 10500104

Oct 12, 2012Electrical system

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A DECLINE WITH TANK OF FUEL OR LESS, THERE WAS AN INSUFFICIENT SUPPLY OF FUEL GOING TO THE ENGINE WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED IN ORDER TO RESET THE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DECIDED TO REPLACE THE FUEL TANK AND REPROGRAMMED THE FUEL TANK CONTROL MODULE. THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN ID NUMBER: 12V076000(ELECTRICAL SYSTEM: SOFTWARE ). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT OUT A REPRESENTATIVE TO INSPECT THE FAILURE. THE FAILURE MILEAGE WAS 1,898 AND THE CURRENT MILEAGE WAS 11,500.

NHTSA ODI 10479927

Mar 16, 2012Fuel system

THE FUEL INDICATION LIGHT CAME ON WHILE DEPARTING OUR NEIGHBORHOOD, WHILE GOING DOWN A HILL TO A STOP SIGN THE VEHICLE STALLED AND WOULD NOT RESTART. HAD TO FILL THE TANK VIA A GAS CAN TO MAKE IT TO THE STATION. GAS LIGHT CAME ON TONIGHT MARCH 15TH WHILE IN INTERSTATE AND DROVE APPROXIMATELY 7 MILES AND PARKED. INDICATOR AT THE TIME STILL SAID WE HAD APPROXIMATELY 40 MILES. PARKED ON A DECLINE AND CAR WOULD NOT START WHEN WE RETURNED. AGAIN FILLED TANK WITH A GALLON OF GAS AND DROVE TO STATION WHERE WE FILLED WITH AN ADDITIONAL 14 GALLONS. 14 GALLONS + 1 GALLON FROM CAN = 15 GALLONS....IN A SUPPOSED 20 GALLON TANK? THE MATH ISN'T ADDING UP. LUCKILY OUR CHILDREN HAVEN'T BEEN IN THE CAR ON EITHER OCCURRENCE NOR HAVE WE STALLED ON A BUSY HIGHWAY WHERE A SERIOUS ACCIDENT COULD OCCUR AS A RESULT. THERE IS AN OBVIOUS PROBLEM WITH THE 2011 NISSAN QUEST FUEL TANK OR PUMP WHICH IS CAUSING THE VEHICLE TO STALL OR NOT START WHEN THERE IS MORE THAN 4-5 GALLONS OF GAS IN THE TANK. THIS NEEDS TO BE RECALLED AND CORRECTED BEFORE SOMEBODY IS KILLED. THERE ARE COUNTLESS FORUMS ONLINE NOW THAT WE HAVE JUST FOUND TONIGHT WITH PEOPLE ACROSS THE COUNTRY EXPERIENCING THE SAME ISSUE....WITH DEALERSHIPS NOT OFFERING ANY ASSISTANCE. PLEASE HELP. *TR

NHTSA ODI 10451884

Mar 7, 2012Fuel system

THIS CAR HAS COMPLETELY SHUT OFF ON ME 5 TIMES IN THE PAST MONTH! I HAVE HAD TO HAVE GAS DELIVERED TO ME ALL OF THESE TIME TO BE ABLE TO DRIVE. ON MOST OF THESE OCCASIONS I HAVE HAD OVER 1/4 TAKE AND HAD NO WARNING LIGHTS ON INDICATION FUEL LEVEL WAS LOW. THIS SEEMS TO BE A COMMON PROBLEM THAT NISSAN IS REFUSING TO RECOGNIZE OR DO ANYTHING ABOUT. WE TOOK THE VAN IN FOR SERVICE AND WERE FIST TOLD THEY HAD NEVER HEARD OF THIS ISSUE BUT THEN ANOTHER WORKER TOLD US THEY JUST HAD SOMEONE WITH THE SAME ISSUE AND THEY REPLACED THE TANK YET THE PROBLEM WAS NOT SOLVED. MY DEALERSHIP IS MOSSY NISSAN OF OCEANSIDE CA, AND THEY HAVE BEEN A NIGHTMARE. WE ARE DRIVING ACROSS THE US ON MILITARY ORDERS IN THIS VAN WITH OUR 2 SMALL CHILDREN, AND THIS IS ABSOLUTELY NOT ACCEPTABLE THAT WE WILL BE FORCED TO DRIVE IN A DEATHTRAP. NISSAN NEEDS TO WAKE UP AND DO SOMETHING ABOUT THIS THESE ARE FAMILY VANS, WHAT IS IT GOING TO TAKE FOR THERE TO BE A MASS RECALL? THE DEATH OF A FAMILY? PLEASE SOMEONE HELP US, I DO NOT KNOW WHAT TO DO RIGHT NOW?? *TR

NHTSA ODI 10450698

Mar 5, 2012Engine & cooling

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD AND AS THE BRAKES WERE APPLIED, THE VEHICLE JERKED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED TO THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND COULD NOT DIAGNOSIS THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD ALSO OCCUR WHEN THE FUEL TANK WAS LESS THAN HALF FULL. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.

NHTSA ODI 10450368

Mar 4, 2012Electrical system

PURCHASED BRAND NEW VEHICLE ON 4/20/11, ON 7/20/11 CAR WOULD NOT START. HAD TO TOW CAR TO DEALERSHIP, THEY SAID IT WAS THE BATTERY AND THEY WOULD RECHARGE IT. WE REQUESTED THAT THEY INSTALL A NEW BATTERY AND THEY FINALLY DID. YESTERDAY 3/3/11 WE HAD THE SAME PROBLEM. WENT INTO A STORE FOR 5 MINUTES, RETURNED TO THE CAR AND IT WAS TOTALLY DEAD. HAD TO HAVE THE CAR TOWED TO DEALERSHIP AGAIN. AS OF THIS WRITING NOT SURE WHAT THE OUTCOME WILL BE. SINCE THE 3RD WAS A SATURDAY, OUR CAR IS NOW SITTING AT THE DEALERSHIP AND WE ARE SITTING BY THE COMPUTER BECAUSE WE DO NOT HAVE ANY MEANS OF TRANSPORTATION. JUST NOTICED A NEW RECALL WHEN I WENT ON THIS WEBSITE FOR THE QUEST BUT NOT SURE IF THIS IS PART OF THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. WE CANNOT ALLOW NISSAN TO GET AWAY WITH PUTTING CUSTOMERS IN DANGER. I AM AWAITING THE RESULTS OF THEIR EVALUATION. THIS CAR WAS JUST IN FOR SERVICE ON 2/11/11 WITH A COMPLETE CHECK OF THE SYSTEM AND WE WERE TOLD EVERYTHING WAS GOOD. 3 WEEKS LATER WE HAVE A CAR THAT IS SITTING IN THEIR LOT WAITING TO BE LOOKED AT. *TR

NHTSA ODI 10450212

Mar 2, 2012Fuel system

WHILE DRIVING DOWN HILL THE CAR WILL STALL IF THE GAS TANK READS LESS THAN 90 MILES TO EMPTY. THIS HAS HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS OR IN TOWN. TODAY THIS HAPPENED WHILE CROSSING AN INTERSECTION. THE VAN STALLED RIGHT IN THE MIDDLE OF A MAJOR INTERSECTION WHICH CREATED A SAFETY HAZARD. THE LOCAL NISSAN DEALER SAID THAT NISSAN IS "WORKING" ON FIXING THE PROBLEM BUT THEY CAN'T DO ANYTHING FOR US. *TR

NHTSA ODI 10450028

Mar 1, 2012Fuel system

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS ONE QUARTER FULL AND THE VEHICLE WAS BEING DRIVEN ON A SLOPE, THE VEHICLE WOULD STALL. THE CONTACT WOULD HAVE TO COAST TO LEVEL GROUND OR ADD MORE FUEL TO RESTART THE VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 2,567.

NHTSA ODI 10449954

Feb 27, 2012Engine & coolingFuel system

MY ENGINE KEEP SHUTTING OFF, IT HAPPENED MANY TIMES WHEN MY CAR'S FUEL DOWN TO LESS THAN 25% OF TANK OR AROUND 60 MILES LEFT, AND THE CAR DOWNHILL ONLY. EXAMPLE: I WAS PULLING OUT MY CAR OUT FROM DRIVE WAY AND DOWN TO STREET, IT KEEP SHUTTING OFF, OR MY CAR CUTTING FUEL. COULDN'T PULL MY CAR UNTIL MY CAR PUT IN IGNITION ON AND HAVE SOMEONE TO PUSH TO LEVEL ON THE STREET. THEN MY CAR CAN START ON THE ENGINE. IT WAS SO DANGEROUS, BECAUSE THE BRAKE WAS OFF AND ENGINE WAS OFF, HAVE SOMEONE TO PUSH THE CAR. ALSO, I AM AFRAID WHEN I AM DRIVING ON THE ROAD, IF SUDDENLY HAPPEN LIKE THAT. I AM NOT SURE WHAT TO DO... THIS IS CAR ALWAYS DRIVE WITH THE MY KIDS. *TR

NHTSA ODI 10449500

Feb 24, 2012Fuel system

WHEN FUEL GAUGE READS 1/4 TANK OR LESS VAN WILL SHUT DOWN IF ON A DECLINE (WHILE DRIVING OR PARKED). I BELIEVE THIS IS DUE TO A MECHANICAL ERROR IN THE FLOAT IN THE GAS TANK NOT READING PROPERLY. I MUST MAKE SURE THAT I HAVE AT LEAST 1/2 TANK OF GAS AT ALL TIMES. *TR

NHTSA ODI 10449177

Feb 24, 2012Fuel system

QUEST CONSTANTLY STALLS WHEN DRIVING DOWNHILL WITH LESS THAN 1/4 TANK OF FUEL. THIS HAS HAPPENED TO US 4 TIMES IN THE PAST 4 MONTHS. 1) BACKING OUT OF STEEP DRIVEWAY, APPROX HALFWAY UP DRIVEWAY THE ENGINE STALLED AND VAN ROLLED FORWARD. WE COULD NOT GET THE VAN RESTARTED AND HAD IT TOWED TO DEALER. THE DEALER WAS ABLE TO GET IT STARTED AND THE ENGINE DIAGNOSTICS SHOWED NO PROBLEM. DTE SHOWED OVER 100 MILES UNTIL EMPTY. 2) DRIVING DOWN HILL ON BACK ROAD VAN STALLED. DTE SHOWED 75 MILES UNTIL EMPTY. VAN WAS ABLE TO BE RESTARTED WHEN ON FLAT SURFACE. 3) STOPPED AT TRAFFIC LIGHT ON SLIGHT DOWN HILL. DTE SHOWED 90 MILES UNTIL EMPTY. VAN STARTED BACK UP IMMEDIATELY. 4) DRIVING DOWNHILL ON BUSY URBAN STREET. DTE SHOWED OVER 100 MILES UNTIL EMPTY. VAN WAS RESTARTED AFTER ADDING GASOLINE. NISSAN NEEDS TO ADDRESS THIS ISSUE AS IT COULD BE A MAJOR SAFETY ISSUE IF IT HAPPENS ON A BUSY ROAD. *TR

NHTSA ODI 10449248

Feb 22, 2012Engine & cooling

WHILE DRIVING IN A LOCAL STREET, ENGINE TURNED OFF. HAD ABOUT 1/4 TANK OF GAS LEFT IN TANK. I DON'T KNOW IF IT WAS DUE TO GOING DOWN HILL. WHEN ENGINE TURNED OFF I WAS ABLE TO ROLL DOWN THE HILL UNTIL I PULLED OVER AT A FLAT PART OF THE ROAD. I WAS ABLE TO TURN MINIVAN BACK ON ONCE I STOPPED AND WAITED A FEW SECONDS. INCIDENT HAPPENED AGAIN ON 2/20/2012. AGAIN, THERE WAS ABOUT 1/4 TANK OF GAS LEFT. WENT OVER A MAJOR BRIDGE AND ON THE WAY DOWN THE ENGINE TURNED OFF AGAIN. I WAS ABLE TO ROLL DOWN TO A FLAT SURFACE. CAR DIDN'T TURN ON IN MY FIRST ATTEMPT BUT DID TURN ON SECOND ATTEMPT ABOUT A MINUTE LATER. *TR

NHTSA ODI 10448918

Feb 22, 2012Fuel system

NEAR MISS WITH A STALLING NISSAN QUEST SL 2011. THIS IS AN EXTREMELY UNSAFE AND VERY DANGEROUS PROBLEM THAT CAN CAUSE SEVERE ACCIDENTS AND DEATH OR SERIOUS INJURY IN THE EVENT OF A CRASH. I BOUGHT A NISAN QUEST SL IN NOVEMBER 2011. BACK IN DECEMBER 2011 WHILE HAVING A LITTLE BIT LESS THAN A QUARTER TANK OF GASOLINE I MADE A LEFT TURN TO GET INTO INCOMING TRAFFIC AND THE VEHICLE STALLED RIGHT ON THE TRAFFIC LANE, FORTUNATELY THERE WERE NOT ANY CARS CLOSE TO MY VEHICLE. INITIALLY I THOUGHT IT HAD BEEN AN ISOLATED EVENT, BUT MY WIFE COMMENTED THAT THE SAME THING HAD HAPPENED TO HER. THIS WEEKEND WHILE DRIVING DOWN HILL AND ENTERING AN INTERSECTION THE VEHICLE STALLED AGAIN (I WAS GOING STRAIGHT, WITHOUT TURNING) AND THE CAR BEHIND ME WAS BARELY ABLE TO STOP WHEN I LOST SPEED, THEY ALMOST HIT US. FROM THE EVENTS EXPLAINED ABOVE I ASSUME THE FUEL INJECTION IS FAILING DUE TO A BAD GAS TANK DESIGN AND/OR THE TURNING AND/OR DRIVING DOWN HILL MAY BE CONTRIBUTING DUE TO THE UNEVEN FLOW OF GASOLINE. AGAIN THIS IS AN EXTREMELY DANGEROUS CONDITION THAT MAY CAUSE SEVERE ACCIDENTS. *TR

NHTSA ODI 10448936

Feb 21, 2012Fuel system

TL* THE CONTACT OWNS A 2011 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING 2 MPH INTO A GAS STATION, THE VEHICLE PERFORMED AS IF IT WERE GOING TO STALL. THE CONTACT STOPPED THE VEHICLE AND REFUELED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE INDICATED THAT THERE WAS FUEL PRESENT IN THE FUEL TANK AT THE TIME OF THE FAILURE. THE INSTRUMENT PANEL ALSO INDICATED THAT THERE WAS ENOUGH FUEL LEFT TO TRAVEL APPROXIMATELY FIFTY MILES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS AND THE VEHICLE STALLED ON A FEW OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT UNWANTED MOISTURE MAY BE ENTERING THE FUEL TANK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN BACK FOR ADDITIONAL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,750.

NHTSA ODI 10448790

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Working with the data? Download all 66 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Nissan Quest verdict →