What 66 owners told NHTSA about the 2011 Nissan Quest

AFTER A SHORT 3 YEARS THE DASH ABOVE THE PASSENGER SIDE SRS AIRBAG LOCATION ON THE DASH SPLIT. I ESCALATED THE ISSUE TO NISSAN 3RD LEVEL ESCALATION AND THEY WOULD NOT REPLACE THE DASH BUT WOULD GIVE ME 1000.00 TO SPLIT THE COST. ON JAN 25 2016 MY CAR WAS INVOLVED IN A NO FAULT ACCIDENT SMASHING HEAD ON INTO A SNOW BANK AND THEN ROLLING ONTO THE ROOF THEN CRUNCHING ON THE PASSENGER DOOR. MY FOREHEAD WAS SMASHED INTO THE STEERING WHEEL OF 10 AIRBAGS NOT 1 AIRBAG DEPLOYED. I SUSTAINED INJURY AND IF I HAD A MY FAMILY IN THE VEHICLE THERE WOULD HAVE BEEN SERIOUS INJURY OR DEATH TO THE PASSENGERS. NO SIDE IMPACT BAGS DEPLOYED OR PASSENGER AIRBAGS DEPLOYED. I AM CONCERNED THAT WITH THIS VIOLENT IMPACT AND THE ROLLING OF THE VEHICLE THAT THERE SHOULD HAVE BEEN SIDE IMPACT AIRBAG DEPLOYMENT AND BOTH FRONT SRS AIRBAGS DEPLOYMENT. THIS SHOULD BE INVESTIGATED. AT MY NISSAN DEALERSHIP IN WAKE FOREST ALONE THERE HAS BEEN 4 INCLUDING MINE THAT HAD THIS TYPE OF DEFECTIVE DASH THAT WAS REPLACED. MY VEHICLE WAS A TOTAL LOSE ACCORDING TO THE INSURANCE INVESTIGATION.

NHTSA ODI 10824713

I WAS AT MY SISTER HOUSE HAD DROVE FORWARD TO BACK UP, BEFORE I COULD PUT IT IN REVERSE THE MINIVAN JUST LUNGED FORWARD INTO HER DECK. THE DECK WAS DEMOLISH. I TURN THE WHEEL TO KEEP FROM GOING THROUGH HER HOUSE. IT WAS OUT OF CONTROL I APPLIED MY BRAKES IT DID NOT STOP I TURNED THE WHEEL IT WAS HEADED CROSS HER YARD TOWARD DITCH INTO SOME TREES .I PUSH THE BUTTON TO TURN OFF IT STOPPED. IT TORE UP THE FRONT END DRIVER SIDE. THE RADIATOR WAS LEAKING.I CONTACT NISSAN THEY SAID WOULD HAVE TO TALK TO MY INSURANCE COMPANY. I DO NOT KNOW RESULTS YET.I AM SCARED TO DRIVE IT EVEN IF IT GET FIX.THAT WAS A SCARY MOMENT . MY DAUGHTER WAS WITH ME. SHE WAS JUST LOOK IN A PANIC. I WAS SAYING I CAN NOT STOP IT. *TR

NHTSA ODI 10525288