What 148 owners told NHTSA about the 2011 Nissan Murano Hybrid

TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND FAILED TO ACCELERATE PROPERLY. THE FAILURE ALSO OCCURRED WHILE ACCELERATING FROM A STOP. THE VEHICLE WAS TAKEN TO STAR NISSAN (40-20 172ND ST, FLUSHING, NY) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

NHTSA ODI 11194912

CVT TRANSMISSION STARTED MAKING NOISES AT 90K ON DAUGHTER S 2011 NISSAN MURANO. THIS SHOULD BE A RECALL NISSAN IS SCAMMING EVERYONE WITH ALL THESE 5K SHOP REPAIR BILLS. NISSAN YA CAN GO TO HELL AND WILL NEVER BUY ANOTHER ONE. I WILL ALSO GO TRADE MY GTR. I WOULD DRIVE CHEVY CRUZ OR CIVIC BEFORE I BUY ANOTHER NISSAN. OH THIS WAS OUR 29TH NISSAN BETWEEN MY WIFE,KIDS AND I

NHTSA ODI 11193148

GOING APPROXIMATELY 5-10 MPH ON THE FIRST OCCASION JUST ROLLING OVER RR TRACKS AND THEN GOING 5 MPH OFF AN EXIT RAMP OVER A SMALL BUMP IN THE ROAD AND THE BRAKES FAILED/WENT ALL THE WAY TO THE FLOOR ON BOTH OCCASIONS. BASED ON THE AMOUNT OF 2011 BRAKES ISSUES I HAVE READ ABOUT ONLINE TONIGHT REGARDING THE SAME GOING OVER BUMPS/BUMP/BRAKES FAILING ISSUE, I CANNOT BELIEVE THE 2011S HAVE NOT BEEN ADDED TO THE RECALL. I EITHER EXPECT ADDING 2011S TO THE RECALL AS THE 2009'S GOT LAST MONTH OR I NEED TO KNOW WHERE TO TAKE MY CAR TO BE REPAIRED AT NO CHARGE. THIS IS A DEFINITE SAFETY ISSUE THAT NISSAN HAS BEEN MADE AWARE ABOUT IS NOT A REGULAR SINGLE PART FAILING ON ITS OWN.

NHTSA ODI 11185459

LEAVING PARKING LOT OF CHILD'S SCHOOL, GAS PEDAL WENT ALL THE WAY TO FLOOR WITHOUT MOVING CAR FORWARD. I HAD DIFFICULTY SAFELY GETTING OUT OF THE WAY OF TRAFFIC AND WAS LEFT STRANDED WITH MY YOING CHILD!

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VEHICLE HAS ONLY 63,400 MILES ON IT. MALFUNCTION LIGHT CAME ON AND ON THE WAY TO AUTOZONE TO HAVE CODE CHECKED THE CAR JUST STOPPED DRIVING. I WAS STOPPED FOR A LIGHT AND WHEN I WENT TO GO NOTHING HAPPENED. TOWED IT TO NISSAN AND THEY SAID IT NEEDED A NEW TRANSMISSION. (USED) TRANSMISSION INSTALLED AND THEN THE CAR STALLED AGAIN DURING THE TEST DRIVE BY MECHANIC. NOW THEY SAY THEY HAVE TO REPLACE THE STARTER, WHICH I DID, SO THEY CAN RECHECK THE TRANSMISSION. GOT THE CAR BACK AND THE VERY NEXT DAY THE SAME LIGHT CAME BACK ON. I DROVE IT STRAIGHT TO DEALER AND NOW THEY SAY THAT IT NEEDS CATALYTIC CONVERTER. REPLACED AND NOW THEY SAY THAT IT NEEDS THE FRONT CATALYTIC CONVERTER. SAID THERE WAS A PROBLEM WITH THE TRANSMISSION SEAL WHEN THEY GOT IT. PROBABLY WHAT IS CAUSING ALL THESE OTHER PROBLEMS. STILL HAVE NO IDEA WHEN I WILL GET THE CAR BACK. IT HAS BEEN A MONTH NOW. HAVE TOTALLY LOST FAITH IN NISSAN.

NHTSA ODI 11172319

VEHICLE IS IN MOTION ON A CITY STREET. WHEN BRAKING OVER A BUMP, BRAKE PEDAL DROPS TO THE FLOOR, VEHICLE DOES NOT STOP. BRAKE MALFUNCTION - UNSAFE CONDITION.IT HAPPENED TWICE IN A MONTH. INDEPENDENT SHOP STATED TO REPLACE ANTI-LOCK BRAKE'S HYDRAULIC CONTROL UNIT. NISSAN WILL NOT SELL THE PART. BROUGHT TO NISSAN DEALER TO CHECK AND STATED IT IS NORMAL. NISSAN FOUND EVERYTHING OPERATING NORMALLY AND CHARGED $ 210.00 FOR THE INSPECTION.

NHTSA ODI 11163997

TWICE IN THE LAST FEW WEEKS, WHEN TURNING OFF THE IGNITION, THE LIGHTS WHEN ON, THE HEADLIGHTS STARTED BLINKING. AND THE ENTIRE ELECTRICAL SHUTDOWN, NOT ALLOWING ME TO CHANGE GEARS OUT OF PARK, NOT TURN ON A LIGHT, NOTHING. CAR HAD TO BE JUMP STARTED. SO DANGEROUS, WHEN KIDS ARE IN THE CAR, AND I COULDN'T MOVE IT OUT OF HARM'S WAY. SEE UPLOADED DOCUMENT FOR DETAILS.NO WAY TO PUT IN NEUTRAL TO MOVE. HUSBAND COULDN'T GET OUT OF CAR. DOOR LOCKED FROM INSIDE,

NHTSA ODI 11156888

I BEGAN EXPERIENCING A LOSS OF MOTION WHILE DRIVING THIS VEHICLE. ON TWO SEPARATE OCCASIONS, WHILE ON THE ROAD AND MOVING THE VEHICLE LOST ABILITY TO MOVE. AT ONE POINT I WAS LIMITED TO UNSAFE DRIVING SPEEDS OF LESS THAN 15 MILES PER HOUR. ALL OCCURRENCES OF LOSS OF MOTION OCCURRED ON CITY STREETS WHERE POSTED SPEED LIMITS WERE 45 MPH OR LESS. THE LAST OCCURRENCE WAS IN MY DRIVEWAY WHEN THE VEHICLE WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED FOR SERVICE AT WHICH TIME IT WAS DETERMINED THE TRANSMISSION WAS IN NEED OF REPLACEMENT. AT 60,000 MILES THE TRANSMISSION ON THIS VEHICLE WAS AT FULL FAILURE AND FULL REPLACEMENT WAS NECESSARY. ALL RECOMMENDED MAINTENANCE WAS COMPLETED ON THIS VEHICLE AND IT WAS NOT USED FOR TOWING PURPOSES.

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ONLY 62,000 MILES AND NEEDS A NEW TRANSMISSION. CAR WOULD NOT GO OVER 20MPH.

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TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 65 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, 612-395-4999) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, OPENED A CASE, AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

NHTSA ODI 11140486

THE CONVERTIBLE TOP MALFUNCTIONED AND WAS UNABLE TO COMPLETELY CLOSE, SO IT WOULD LIFT AND FLY OFF WHEN MY CAR WAS IN MOTION. HAD TO MANUALLY LOCK BACK IN PLACE HOWEVER THE ROOF ERROR SIGNAL KEPT CONSISTENTLY BEEPING SINCE IT THOUGHT THE ROOF WAS STILL DOWN. HAD TO DISCONNECT WIRING TO BE ABLE TO USE CAR. NOW A FEW OTHER THINGS DON'T WORK PROPERLY BECAUSE OF THE WIRING THAT HAS BEEN DISCONNECTED AS A QUICK FIX TO THE PROBLEM.

NHTSA ODI 11138949

WHILE DRIVING ON 95, BREAK PEDAL WENT TO FLOOR AFTER HITTING A BUMP AND BREAKING HARD. AFTER DOING RESEARCH, I LEARNED THAT THE ABS MODULE WAS THE CAUSE, AND HAD BEEN INCLUDED IN A RECALL FOR THE 2009 MODEL YEAR. NOTING THAT THE FAILING PART NUMBER FOR THE 2009 YEAR WAS "47660 1SW0A" AND FOUND TO BE IDENTICAL TO THE 2011 YEAR. MY VEHICLE HAS ABOUT 97K MILES. WHY IS THE RECALL LIMITED TO THE 2009 AND NOT INCLUDING THE 2011?

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WHEN I START TO ACCELERATE AFTER A STOP LIGHT OR STOP SIGN, MY CAR WILL HESITATE TO ACCEPT THE GAS AND SEEMS AS IF IT'S GOING TO QUIT, HOWEVER, INADVERTENTLY IT FINALLY CATCHES UP AND WILL START TO ACCELERATE. THIS HAS BEEN HAPPENING SINCE I PURCHASED THIS VEHICLE IN JUNE OF 2016. IT SEEMS AS IF IT IS MORE OFTEN LATELY. THIS HAPPENS OFTEN AND IS DANGEROUS GOING THROUGH AN INTERSECTION. ALSO, THIS MAKES ME UNEASY BECAUSE ANYONE BEHIND ME COULD POSSIBLY RUN INTO THE BACK OF MY CAR.

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TRANSFEE CASE LEAK NOTED DURING 60K MILES. SUBURBAN NISSAN OF MI NEVER TOOK THE INITIATIVE TO REPLACE THE TRANSFER CASE. NISSAN REPLACED THE SEALS ONLY BASED ON MY COMPLAINT. THE LEAK OCCURRED AGAIN IN TRANSFER CASE AT 126K MILES. NOW THE DEALER IS RECOMMENDING THE REPLACEMENT OF SEALS ONLY. NISSAN REFUSED TO ACKNOWLEDGE ISSUE WITH THEIR GARBAGE DESIGN.

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2011 NISSAN. CONSUMER STATES THAT THE AIRBAGS DID NOT DEPLOY DURING VEHICLE ACCIDENT . *LD *JS *TT *DT AIR BAG SYSTEM COMPONENTS ( THE CURTAIN/ HEAD AIR BAGS AND THE SEAT BELT PRETENSIONERS) WERE ALSO REPLACED. UPDATED 10/3/18*JB *DT CONSUMER STATED CAR WAS BROUGHT NEW ONLY HAD 7,000 MILES. AIR BAG DID NOT DEPLOY AND CONSUMER'S HUSBAND WENT INTO THE FRONT WINDOW CRUSHED HIS FORHEAD HIS BRAIN BLEEDING. HE ALSO BROKE HIS HIP AND SMASHED HIS KNEE. HE WAS UNCONCIOUS AND DIED 2 YEARS LATER. REPAIR WAS OVER $16,000.*JB

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[XXX] 2011 NISSAN MURANO PARTS ACCELERATOR PEDAL SENSOR IT SHUTS OFF WHILE DRIVING IT HAS HAPPENED TO ME 3 TIMES AND THE MOST SCARY WAS IN THE HIGHWAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11119471

TOOK VEHICLE INTO NISSAN OF SILSBEE WHERE VEHICLE WAS BOUGHT FOR SERVICE -- SERVICE PERSON CAME TO ME AND SAID THAT SHE HAD BAD NEWS -- VEHICLE HAD A REAR MAIN SEAL LEAK. FIRST TIME EVER, I TOOK IT TO A PRIVATE TRANSMISSION CONCERN TO HAVE THEM GIVE ME A SECOND OPINION AND THEY SAID IT WAS LEAKING BETWEEN THE TRANSMISSION AND 4-WHEEL DRIVE. THEY PULLED THE TRANSMISSION AND FOUND THAT FACTORY SPECIFICATIONS WEREN'T UP TO DATE. THE VEHICLE HAD ALWAYS BEEN SERVICED BY SILSBEE NISSAN AND I WAS NEVER NOTIFIED THAT THERE WERE TRANSMISSION PROBLEMS. COST TO ME FOR REPAIRS WERE $5,716 WITH 90,000 MILES ON VEHICLE.

NHTSA ODI 11118556

TRANSMISSION FAILED AT A HIGH RATE OF SPEED WHILE DRIVING ON A PUBLIC ROAD. THERE WAS NO INDICATION OF TRANSMISSION ISSUES WITH MY VEHICLE. MATTER OF FACT I JUST HAD MY CAR SERVICED ON JULY 13,2018, AT NALLEY NISSAN OF ATLANTA AND THE MIL-POINT INSPECTION WHICH INCLUDES CHECKING THE TRANSMISSION PASS ALL SYSTEMS IN THE GREEN. THIS WILL BE THE THIRD TRANSMISSION ON THE VEHICLE INCLUDING THE ORIGINAL TRANSMISSION IN 6 YEARS AND ONLY 122000 MILES.

NHTSA ODI 11118093

WITH ONLY 91000 MILES, MY 2011 MURANO IS DIAGNOSED WITH A BAD TRANSMISSION. PREVIOUS YEARS MODELS UP TO 2010 WERE ALL EXTENDED TO 10 YEARS/120000 MILES WARRANTY FOR THE TRANSMISSION, BUT THAT WAS ENDED FOR THE 2011 YEAR AND NOBODY KNOWS WHY. NISSAN KNOWS OF THE DEFECTS WITH THEIR TRANSMISSIONS, BUT REFUSES TO ACKNOWLEDGE IT. THIS REPAIR WILL COST ME CLOSE TO $5000 WHEN ALL IS SAID AND DONE.

NHTSA ODI 11112312

WHEN THE VEHICLE IS IN MOTION ON CITY STREETS, THE BRAKE PEDAL GOES TO THE FLOOR WHEN TRYING TO STOP. THE VEHICLE CAN STOP BUT WITH A FRACTION OF THE BRAKING ABILITY. THE PEDAL CONTINUES TO PUSH ALL THE WAY TO THE FLOOR EVEN WHEN PUMPING THE PEDAL. IT CORRECTS ON ITS OWN AFTER AN HOUR OR SO. 4 OCCASIONS OCCURRED AFTER HITTING A BUMP. 1 OCCASION OCCURRED WHEN THE ABS ENGAGED AFTER HITTING A PATCH OF ICE. THE MASTER CYLINDER HAS BEEN REPLACED (I SAVED THE OLD ONE) AND THE BRAKE PADS HAVE BEEN REPLACED AND THE PROBLEM CONTINUES. IT HAS ONLY OCCURRED ABOUT 5 TIMES OVER A SPAN OF ABOUT 1YEAR SO IT IS VERY DIFFICULT TO INTENTIONALLY REPEAT AND DIAGNOSE. INTERNET RESEARCH POINTS TO A POSSIBLE STICKING ABS MODULATOR VALVE. *TT *TR

NHTSA ODI 11109820

TRANSMISSION STEPPING MOTOR - PER THE CHECK ENGINE CODE AT NO PARTICULAR SPEED, GEARS SLIPPING, POPPING INTO GEAR, NO ACCELERATION FROM FROM STOP. SEEMS TO GET WORSE THE FURTHER THE DRIVE.

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TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED THAT THE SUN ROOF WAS SHATTERED. THERE WERE NO INJURIES. THE DEALER (KELLY NISSAN, 610-258-8600) WAS CALLED AND STATED THAT NOTHING COULD BE DONE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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RIGHT AT 165000 MILES THE CVT TRANSMISSION WENT OUT. IT STARTED SLIPPING AND WENT COMPLETELY OUT 3 DAYS LATER.

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GLASS SUNROOF EXPLODED (SOUNDED LIKE GUNSHOT WENT OFF INSIDE CARE) WHILE DRIVING DOWN HIGHWAY AT 55MPH. NO OTHER CARS, TREES, OVERHEAD HAZARDS WERE PRESENT.

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TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN OF MELBOURNE (440 S HARBOR CITY BLVD, MELBOURNE, FL 32901, (321) 723-2941) WHERE IT WAS DIAGNOSED WITH A PASSENGER AIR BAG SENSOR MALFUNCTION. THE CONTACT STATED THAT THE AIR BAG SENSOR IN THE PASSENGER SEAT AND THE DIAGNOSTIC MODULE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT HE PURCHASED A NISSAN GOLD STANDARD WARRANTY AND WAS INFORMED BY THE DEALER THAT THE WARRANTY WOULD NOT COVER THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED IN REGARDS TO THE EXTENDED WARRANTY THAT WAS PURCHASED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

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