Feb 25, 2020Brakes
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE BRAKE PEDAL HAD EXTENDED TO THE FLOOR AND THE STOPPING DISTANCE WAS EXTEND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED BOTH THE FRONT AND REAR BRAKES, ABS MODULE AND MASTER CYLINDER BUT THE FAILURES CONTINUED TO OCCUR. THE MANUFACTURER AND LOCAL DEALER (UNKNOWN) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 120,800.
NHTSA ODI 11311338
Feb 24, 2020Transmission & drivetrainElectrical systemFuel system
AROUND 100,000 MILES WOULD NOT ACCELERATE WHEN TRAVELING AN INCLINE OR AFTER STOPPING AND RESTARTING AT A RED LIGHT OR STOP SIGN, EVEN WHILE GAS PEDAL WAS TO THE FLOOR. WHEN THE CAR FINALLY DECIDED TO MOVE IT WOULD SURGE. ALSO WHILE IDLING STATIONARY AND SHUTTING THE CAR OFF, IT FAILED TO RESTART. HEAD LIGHTS STARTED BLINKING, A CLICKING NOISE COULD BE HEARD COMING FROM ENGINE. THE CAR WOULD HAVE TO BE JUMPED OFF. BATTERY CHECKED AND IS NOT THE ISSUE.
NHTSA ODI 11311021
Jan 16, 2020Speed controlEngineFuel system
I WAS DRIVING MY CAR ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON WHEN I HIT THE GAS THE CAR DIDN'T WANT TO GO INTO GEAR BROUGHT THE CAR TO THE REPAIR SHOP AND THE ME MECHANIC TOLD ME THAT THIS CAR HAS A RECALL FOR THE TRANSMISSION AND ENGINE PROBLEMS JUST WANT TO KNOW IF THIS IS CORRECT BECAUSE NO ONE WILL FIX IT FOR ME
NHTSA ODI 11299770
Jan 13, 2020Brakes
I WAS EXITING THE HIGHWAY WHEN A CAR ABRUPTLY PULLED IN FRONT OF ME AND I HAD STEP ON THE BRAKES WITH GREAT FORCE TO STOP IN TIME WITHOUT CRASHING. IMMEDIATELY AFTERWARDS WHEN I HAD TO USE THE BRAKES AGAIN AT A RED LIGHT, I HAD TO PUSH DOWN THE BRAKE PEDAL ALMOST ALL THE WAY DOWN TO THE FLOOR TO STOP THE CAR. THE BRAKES FELT SPONGEY AND PROVIDED ALMOST NO RESISTANCE TO MY FOOT AS I PRESSED DOWN. THE ISSUE PERSISTED FOR A FEW DAYS BEFORE I TOOK IT TO A LOCAL MECHANIC. THEY TRIED SEVERAL OF THE STANDARD FIXES WHEN THIS TYPE OF BRAKE ISSUE ARISES, INCLUDING GOING AS FAR AS TO REPLACE THE MASTER CYLINDER, WHICH DID NOT FIX THE ISSUE. THE BRAKE ISSUE ONLY WAS RESOLVED ONCE THEY PUT THE CAR IN THE AIR, ACCELERATED, AND PUMPED THE BRAKES MULTIPLE TIMES WHICH EVENTUALLY, SOMEHOW BROUGHT THE BRAKES BACK TO NORMAL CAPACITY. THE MECHANIC SAYS HE HAS SEEN THIS ISSUE IN MANY NISSAN MURANOS AND HE SPECULATES THAT THE THESE MODELS HAVE A FAULTY ABS SENSOR MODULE WHICH CAUSES THE BRAKES TO LOCK UP IF USED TOO HARD. I'VE HAD THIS ISSUE 3 TIMES IN THE LAST 2 YEARS, THIS WAS THE FIRST TIME THE BRAKES HAD STAYED UNUSABLE FOR SEVERAL DAYS, POSING A MAJOR SAFETY ISSUE. I'VE READ ONLINE ON MANY WEBSITES AND HAVE READ THIS SAME ISSUE BEING HAD BY OTHER 2011 NISSAN MURANO OWNERS. THE ABS SENSOR MODULE CAN COST UP TO $2,000 JUST FOR THE PART ITSELF. WITH SO MANY COMPLAINTS, NISSAN SHOULD ISSUE A RECALL TO REPAIR THIS MAJOR SAFETY ISSUE BEFORE SOMEONE'S BRAKES GO OUT ON THE HIGHWAY AND CAUSE A LOSS OF LIFE.
NHTSA ODI 11298933
Dec 3, 2019AirbagsSeats
UPDATE TO PREVIOUS NHTSA COMPLAINT #11078866. THE COST TO REPAIR MY CAR WAS OVER$5000 AND COULD NOT JUSTIFY THE EXPENSE. AFTER LIVING WITH THE FAULTY SENSOR FOR ALMOST 2 YEARS, IT'S TIME TO REPLACE THE VEHICLE. I HOPED FOR A RECALL TO BE ISSUED BUT NOTHING YET. TO TRADE IN OR SELL THIS VEHICLE, IT'S OBVIOUS DUE TO WARNING LIGHT ON DASH THAT THERE IS A PROBLEM WITH AIRBAGS. I NEED TO DISCOUNT MY VEHICLE VALUE OR REPAIR THIS. AFTER SOME INQUIRY, I'VE DISCOVERED THAT MY PART IS NOW REPLACED BY PART NUMBER 873A2-3ZG6A. THIS PART IS THE REPLACEMENT FOR MODEL YEARS 2011-2014 IN ALL TRIM LEVELS S, SV, SL, LE. IT IS THE ENTIRE PASSENGER BOTTOM SEAT AND COSTS $3700 OR MORE PLUS LABOR=OVER $5000 TO FIX. EVEN IF I COULD AFFORD TO FIX THIS ISSUE, THERE ARE NO PARTS AVAILABLE IN THE USA ACCORDING TO SUTHERLIN NISSAN OF FT. PIERCE FL. THERE IS AN APPARENT BACK ORDER WITH NO PARTS AVAILABILITY. TO CORRECT A SEEMINGLY SIMILAR PART ON A 2015 MURANO MIGHT REQUIRE 2 PARTS TOTALLING PERHAPS $340 AND APPROPRIATE LABOR THIS TOTAL SHOULD BE SIGNIFICANTLY LESS THAN THE QUOTE TO REPAIR MY VEHICLE. AN ONLINE SEARCH OF SUGGESTED NISSAN MURANO REPAIRS FOR THE PASSENGER OCCUPANT CLASSIFICATION SENSOR WAS ABOUT $300, QUITE A CONTRAST TO MY ANTICIPATED REPAIR EXPENSE. THIS IS A KNOWN ISSUE FOR MURANOS AND PREVIOUS MODELS HAVE BEEN RECALLED FOR THIS. I BOUGHT A NISSAN CERTIFIED USED CAR, THEN ADDED A GOLD LEVEL SERVICE PLAN TO COVER BUMPER TO BUMPER AND YET THE AIRBAG SYSTEM AND COMPONENTS ARE SPECIFICALLY EXCLUDED. THIS IS A REQUIRED SAFETY DEVICE. ITS FAILURE HAS MADE MY VEHICLE WORTHLESS, BASED ON POTENTIAL TRADE OFFERS. I ASSUME NISSAN USA LOST LOTS OF MONEY ON THE PREVIOUS SENSOR RECALL CAMPAIGN, AND NOW THEY HOPE TO RECOVER SOME OF THOSE LOSSES BY PASSING THAT EXPENSE ON UNSUSPECTING CUSTOMERS. I THINK NISSAN USA REALIZES THIS AS A MAJOR PROBLEM AND ARE ATTEMPTING TO CONCEAL THIS FAULT.
NHTSA ODI 11286582
Nov 22, 2019Transmission & drivetrain
MY CVT TRANSMISSION BEGAN TO HAVE A SEAL LEAK AT 140,000 MILES CAUSING A LOUD SQUEAL WHILE THE TRANSMISSION FLUID BUILT UP PRESSURE. THIS CAR WAS WELL MAINTAINED. IT'S UNFORTUNATE THAT NISSAN DOESN'T PROVIDE REPLACEMENT PARTS FOR THEIR TRANSMISSIONS. IT'S A SEALED UNIT SO YOU HAVE TO REPLACE THE ENTIRE TRANSMISSION FOR $3500 TO $4800. ONLY GOT $2K ON TRADE IN FOR A NEW VEHICLE. I HOPE NISSAN RECALLS THE TRANSMISSION SO OTHERS WON'T LOSE MONEY ON THIS COSTLY REPAIR.
NHTSA ODI 11281881
Nov 18, 2019Electrical systemAirbagsCrash
OUR VEHICLE HAS BEEN IN 2 ACCIDENTS - ONE WHERE WE WERE STRUCK IN THE REAR LEFT BUMPER AND THE OTHER WE WERE STRUCK IN THE FRONT LEFT BUMPER. SPEEDS WERE ABOUT 20 MPH. NEITHER RESULTED IN THE AIRBAGS BEING DEPLOYED. WE HAVE EXPERIENCED MANY ISSUES WITH THE ELECTRICAL SYSTEM INCLUDING FAILURE OF THE RADIO/CLIMATE CONTROL SCREEN, SPEAKER VOLUME CHANGING WITHOUT INITIATION AND UNABLE TO BE CONTROLLED, & REAR SPEAKERS NOT FUNCTIONING. THESE OCCURRED AT ALL TIMES OF VEHICLE OPERATION.
NHTSA ODI 11280782
Nov 4, 2019Transmission & drivetrain
COINCIDENTALLY WE JUST PAID OFF OUR VEHICLE A FEW MONTHS AGO. OUR 2011 NISSAN MURANO HAS 103, 000 MILES. ABOUT A MONTH AGO MY WIFE MENTIONED THAT THE CAR WAS HESITATING WHEN PRESSING THE GAS PEDAL TO PROCEED FORWARD FROM A STOPPED POSITION. ( THIS IS DEFINITELY A SAFETY HAZARD AT INTERSECTIONS AND ANY STOPPED POSITIONS TO PROCEED FORWARD). THE ENGINE WOULD JUST CUT OUT AND THEN AFTER A FEW SECONDS WOULD PICK BACK UP IN RPMS. I THOUGHT IT WAS A FUEL FILTER PROBLEM SO WE SENT IT TO OUR MECHANIC. HE CAME BACK TO US AND SAID ITS THE CVT TRANSMISSION AND IT COULD COST ANYWHERE FROM $3500 - $5000. SOMETHING WE DID NOT WANT HEAR WITH A VEHICLE WITH JUST A HUNDRED THOUSAND MILES ON IT. AFTER FURTHER RESEARCH WE SEE THIS HAS BEEN A KNOWN ISSUE WITH NISSAN CVT. I REALLY NEED SOME ASSISTANCE ON HOW TO GO ABOUT CONTACTING NISSAN TO SEE IF THEY WILL WARRANT THIS PROBLEM.
NHTSA ODI 11278086
Oct 25, 2019Brakes
WITHOUT WARNING BRKE PEDAL BEGAN TO FADE. NO LEAKS, NO WARNING LIGHTS NOTED. DEALER QUOTES PARTS AT $1995 AND LABOR OF $400 PLUS TO REPAIR IN CONJUNCTION WITH PADS AND TURNED ROTORS TOTAL $3,200. NOTE - THIS CORRESPONDS TO ISSUES WITH THE 2009 AND 2015-2017 RECALLED MURANOS FOR THE SAMED USSUES EST MILAEGE 90K
NHTSA ODI 11270982
Oct 20, 2019Transmission & drivetrain
2011 NISSAN MURANO, 85000 MILES, ALL MAINTENANCE DONE ON TIME. DRIVING DOWN THE ROAD AT LOW SPEEDS STARTED TO HEAR A CLUNKING NOISE. THE NEXT DAY I WAS DRIVING DOWN THE HWY TAKING MY CAR INTO THE SHOP WHEN IT STARTED JUMPING RPMS AND WOULD NOT ACCELERATE ALMOST CAUSING ME TO GET KILLED WHILE TRYING TO PULL OF THE ROAD. AFTER LETTING THE CAR SIT I WAS ABLE TO DRIVE IT AT 30MPH TO THE CLOSEST CAR DEALERSHIP WHERE IT WAS DIAGNOSED WITH A FAILING TRANSMISSION. I STILL OWE ON THE CAR AND AM BEYOND UPSET THAT AFTER CALLING NISSAN THEY REFUSE TO DO ANYTHING . NOW MY CAR SITS TILL I FIND A WAY TO COME UP WITH THE THOUSANDS OF DOLLARS I HAVE TO PAY TO GET MY CAR BACK ON THE ROAD. NISSAN SHOULD EXTEND THE WARRANTY ON THE 2011 JUST LIKE THEY DID ON THE PREVIOUS YEARS.
NHTSA ODI 11269741
Oct 16, 2019Brakes
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT PUMPED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST TWO MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,499.
NHTSA ODI 11268905
Oct 8, 2019Brakes
WHEN COMING TO A STOP AT LIGHT, WHEN I PUSHED ON THE BREAK TO STOP, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND CAR WILL NOT STOP. AFTER PUMPING THE BREAK SEVERAL TIMES THE CAR WILL EVENTUALLY STOP. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 3 WEEKS. I HAVE TAKEN MY CAR TO THE DEALER AND OTHER CAR SHOPS AND THEY SEE NO VISIBLE EVIDENCE OF ANY PROBLEMS AT ALL. I'M AT A LOSS AND MY WIFE AND MYSELF ARE TERRIFIED TO DRIVE THE CAR ANYMORE.
NHTSA ODI 11266954
Oct 7, 2019
I HAVE A 2011 NISSAN MURANO SL 2WD AND AM STARTING TO HAVE ACCELERATING PROBLEMS WITH THE VEHICLE SPECIALLY DRIVING IN STOP AND GO TRAFFIC.THE SYMPTOMS ARE WHEN THE VEHICLE WARMS UP AND AM TRYING TO ACCELERATE IT JUST REFUSES TO MOVE FIR ABOUT 3-4 SECONDS THE RPM WILL NOT INCREASE AND THE VEHICLE WILL BARELY MOVE AND THEN ALL OF A SUDDEN IT SEEMS TO ENGAGE AND LURCH FORWARD.ONE TIME I ALMOST GOT REAR ENDED BECAUSE OF THIS ISSUE WHILE TRYING TO MERGE INTO SURFACE STREET TRAFFIC FROM A FREEWAY EXIT .I HAD AMPLE SPACE BETWEEN ME ANOTHER VEHICLE AS I TRIED TO MERGE INTO TRAFFIC BUT MY VEHICLE WAS JUST CRAWLING SLOWLY FORWARD BY WHICH TIME THE OTHER VEHICLE WAS ALMOST ON TOP OF ME HONKING AND I WAS BEING CUSSED AT AND ALL FOR A SUDDEN MY VEHICLE DECIDED TO MOVE AND I HAD TO SWERVE RIGHT ON THE SIDE WALK TO PREVENT GETTING HIT FROM BEHIND.I TALKED TO THE DEALER ABOUT THE ISSUE AND THEY SAID THE PROBLEM IS THE CVT TRANSMISSION BUT THERE ARE NO RECALLS ON THIS YEAR MAKE AND MODEL BUT EARLIER MODELS HAVE A RECALL WITH SAME ISSUES BUT I THINK IT SHOULD BE SPECIALLY IF THE PROBLEM IS INTERMITTENT AND YOU JUST DON'T KNOW WHEN THE VEHICLE WILL START ACTING UP .I HAVE REPLACED THE ACCELERATOR PEDAL WITH SENSOR AND CLEANED THE THROTTLE BODY BUT THAT DIDN'T HELP.
NHTSA ODI 11266764
Sep 16, 2019Brakes
WITHOUT WARNING, BRAKES BEGIN TO FEEL SPONGY, HAVE TO PRESS BRAKE PEDAL ALMOST TO FLOOR BEFORE RESPONSE. SEVERAL CLOSE CALLS NOW AS A RESULT OF INTERMITTENT CHANGED BRAKING PERFORMANCE. AS A RESULT, HAD BRAKES CHECKED, FLUID DRAINED, MASTER CYLINDER REPLACED, BRAKE LINES DRAINED, NO CHANGE IN PERFORMANCE. NOT COMFORTABLE DRIVING CAR, FEELS UNSAFE.
NHTSA ODI 11255546
Aug 29, 2019Body & structure
MY VEHICLE'S DOOR LOCK WILL NOT UNLOCK MANUALLY. IF THE AUTO LOCKS STOP WORKING THIS SHOULDN'T STOP ME FROM UNLOCKING MY VEHICLE MANUALLY. MY ORIGINAL INCIDENT WITH THIS ISSUE WAS WITH ME IN THE VEHICLE. I WAS STUCK IN MY TRUCK. I HAD TO CLIMB OVER TO THE PASSENGER SIDE AND GET OUT THAT WAY. MY SECOND INCIDENT WITH THIS WAS ALL OF MY LOCKS DIDN'T WORK WITH THE FOB OR WITH MY KEY (MANNUALLY). THANKFULLY, I WAS NOT INSIDE THIS TIME. I HAD TO CALL ROADSIDE ASSISTANCE. THIS IS A REAL SAFETY ISSUE. DURING ALL OF THESE INCIDENTS, MY VEHICLE WAS STATIONARY.
NHTSA ODI 11252230
Aug 13, 2019Brakes
INTERMITTENT PROBLEM WHILE DRIVING WHEN DEPRESSING THE BRAKE PEDAL IT WILL GO ALL THE WAY TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING ABILITY. ON SEVERAL OCCASIONS EVASIVE ACTION HAD TO BE TAKEN TO AVOID COLLISION. HAS OCCURRED WHILE DRIVING IN STOP AND GO TRAFFIC AS WELL AS ON A HIGHWAY. THE PROBLEM APPEARS TO CORRECT ITS SELF AFTER VEHICLE IS PARKED FOR A PERIOD OF TIME. NO WARNING LIGHTS OR SERVICE INDICATOR LIGHTS/ CODES PRESENT. THIS PROBLEM HAS OCCURRED SPORADICALLY ABSENT OF ANY FORE WARNING AND PRESENTS THE POSSIBILITY OF ACCIDENTAL COLLISION. THIS SAME CONDITION HAS BEEN REPORTED IN THE SAME MODEL OVER SEVERAL MANUFACTURE YEARS AND ALTHOUGH INDICATIONS ARE THE THE SAME ABS CONTROL MODULE HAS BEEN FOUND TO BE AT ISSUE ONLY THE 2009 YEAR WAS ISSUED A SERVICE RECALL.
NHTSA ODI 11243463
Aug 1, 2019Brakes
TL* THE CONTACT OWNS A 2011 NISSAN MURANO. WHILE THE CONTACT WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE PULLED OUT IN FRONT OF HER. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO SWERVE AROUND THE OTHER VEHICLE TO AVOID A CRASH. WHILE DRIVING SLOWLY, THE CONTACT QUICKLY TURNED INTO A PARKING SPACE AND SHIFTED THE GEAR INTO PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER DRIVEN TO THE CONTACT'S RESIDENCE. FOUR DAYS LATER, THE VEHICLE WAS TAKEN TO CARDINALE NISSAN (1661 DEL MONTE BLVD, SEASIDE, CA 93955, (831) 322-4115) TO BE TEST DRIVEN AND THE FAILURE RECURRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE ANTILOCK BRAKE AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,167.
NHTSA ODI 11241105
Jul 9, 2019Brakes
AS I WAS DRIVING ON THE HIGHWAY AND TRIED USING MY BRAKES I CONTINUALLY HAD TO DEPRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET THEM TO START WORKING. ONCE I REACHED STOP AND GO TRAFFIC ON THE HIGHWAY I CONTINUED TO HAVE THIS PROBLEM WHERE TAPPING OR USING THE BRAKE PEDAL AS NORMAL DID NOT SLOW MY CAR DOWN AND I HAD TO KEEP PUSHING IT TO THE FLOOR IN ORDER TO KEEP FROM RUNNING INTO THE CAR IN FRONT OF ME. I BROUGHT THIS TO MY NORMAL MECHANIC WHO DRAINED BRAKE FLUID, CHECKED PADS, AND TESTED ALL CALIPERS WHICH DID NOT FIX THE PROBLEM. THEY FELT IT WAS THE ABS ACTUATOR THAT WAS THE PROBLEM AND RECOMMENDED I GO TO A DEALERSHIP. AT THE DEALERSHIP I RELAYED THIS INFORMATION AND THEY BEGAN LOOKING AT THE CAR. THEIR DIAGNOSIS IS THAT THE ACTUATOR ALLOWED AIR IN THE BRAKE LINE AND THAT AIR KEPT MY BRAKES FROM WORKING. SEEMS LIKE A COMMON PROBLEM AMONG NISSAN MURANO'S.
NHTSA ODI 11230367
Jul 3, 2019Brakes
WHILE ATTEMPTING TO STOP FROM AN APPROXIMATE 30 MILES PER HOUR SPEED, THE BRAKE PETAL TRAVELLED NEARLY ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE DID EVENTUALLY SLOW TO A STOP BUT NOT UNTIL I NEARLY STRUCK THE CAR IN FRONT OF ME. AFTER THAT, THE PROBLEM WAS INTERMITTENT. I BROUGHT THE CAR TO MY MECHANIC WHO CHECKED THE MASTER CYLINDER AND DETERMINED THE THE PROBLEM WAS A DEFECTIVE ABS CONTROL MODULE. I HAVE SEEN RECALLS FOR DEFECTIVE ABS ON MURANO MODEL YEARS UP TO 2009 AND THEN AGAIN AFTER 2015. HOWEVER, MY 2011 MODEL YEAR FALLS IN THE "RECALL GAP" AND IS NOT COVERED. ALTHOUGH ABS PROBLEMS FOR THE 2011 MURANO ARE DOCUMENTED ON MULTIPLE INTERNET WEBSITES, NISSAN HAS NOT ISSUED AN ADDITIONAL RECALL COVERING THE OTHER MODEL YEARS SUCH AS MINE. SO THE EXPENSIVE REPAIR COSTS AND RESPONSIBILITY FOR ACCIDENTS AND INJURIES FALL UPON THE UNSUSPECTING OWNERS OF THE DEFECTIVE VEHICLES. NISSAN SHOULD IMMEDIATELY ISSUE A RECALL AND GET THE DANGEROUS CONDITION REPAIRED BEFORE OTHERS FIND THEMSELVES WITHOUT THE ABILITY TO SAFELY STOP THEIR CARS.
NHTSA ODI 11229227
Jun 25, 2019
WHILE DRIVING ABOUT 60 MPH ON THE INTERSTATE I HEARD A LOUD SOUND LIKE A GUNSHOT. THERE WEREN'T ANY CARS IN FRONT OF ME AND I DIDN'T JUST GO UNDER AN OVERPASS. UPON INSPECTION I DISCOVERED THAT MY SUNROOF HAD EXPLODED AND NO FOREIGN OBJECTS WERE VISIBLE THAT MAY HAVE CAUSED IT. SEEMS LIKE THIS IS A COMMON PROBLEM AND SHOULD BE RECALLED.
NHTSA ODI 11222586
Jun 8, 2019Electrical system
VEHICLE'S CONVERTIBLE TOP STOPS WORKING (WHILE STATIONARY) IN MID OPERATION WHEN PRESSING BUTTON TO EITHER OPENING OR CLOSING TOP. VEHICLE IS NOT SAFE TO DRIVE WHILE TOP IS STUCK AND DASHBOARD WARNING LIGHT IS BEEPING NOTIFYING TOP IS NOT SECURED. VEHICLE HAS BEEN TAKEN TO BOTH THE DEALERSHIP AND TO PLACE OF PURCHASE (CARMAX). AND IS CURRENTLY AT A NISSAN DEALERSHIP NOW AND HAS BEEN THERE SINCE 4/25/19. AS OF TODAY 6/5/19 THEY HAVE STATED THEIR FINAL ANALYSIS DETERMINES THE WIRE CONVERTIBLE TOP WIRE HARNESS NEEDS REPLACING BECAUSE AFTER MULTIPLE ANALYSIS THEY HAVE DETERMINED THE WIRE HARNESS CAN'T BE REPAIRED AND THAT THE WARRANTY COMPANY IS DECLINING THIS ELECTRICAL REPLACEMENT. THE TOP HAS RANDOMLY GOTTEN STUCK NUMEROUS AND UNPREDICTABLE TIMES, WHETHER AT HOME, AT WORK, A PUBLIC PARKING LOT, AT THE GROCERY STORE, AT A STOP LIGHT, ETC., AND I CAN'T CONTINUE TO SAFELY DRIVE THE CAR WHEN IT MALFUNCTIONS. SO I'M NOT ABLE TO SAFELY AND CONFIDENTLY USE IT. HELP ME PLEASE.
NHTSA ODI 11218599
Jun 8, 2019Engine
CAMSHAFT POSITION 'A' - TIMING OVER - ADVANCED OR SYSTEM PERFORMANCE (BANKS 1 & 2). THIRD TIME IN AS MANY MONTHS; TWO REPAIRS MADE, THIRD TIME REQUIRED. CHECK ENGINE LIGHT COMES ON REGULARLY.
NHTSA ODI 11218614
May 20, 2019Transmission & drivetrainElectrical system
I NOTICED MY NISSAN MURANO LOSING ACCELERATION WHEN TAKING OFF. WHEN IT FINALLY CATCHES UP IT RIDES FINE. THAT IS SO DANGEROUS ESPECIALLY LIVING IN THE CITY WITH FREEWAYS AND TRAFFIC! ALSO MY AIR IS NOT WORKING. I TOOK IT TO A DEALER, AIR COMPRESSOR WAS FINE, THEY RECHARGED THE SYSTEM WITH FREON AND IT STILL DIDN'T WORK. I NEED SOME KIND OF RELAY SWITCH FOR $500. I FEEL LIKE I'M PAYING FOR A LEMON AT 85,000 MILES!
NHTSA ODI 11208669
May 8, 2019
CABRIOLET SOFT TOP , THE TOP WOULD NOT CLOSE . THE CAR HAS 20K MILES AND I SEE ON THE INTERNET A LOTS OF PEOPLE WITH THE SAME ISSUE. DEALER WANT TO CHANGE THE TOP FOR 11K$ AND NOT FIX THE PART THAT IS THE DEFECT
NHTSA ODI 11206289
Apr 23, 2019Brakes
ALL OF A SUDDEN WHILE DRIVING MY 2011 NISSAN MURANO AND AFTER DRIVING OVER A SLIGHT BUMP ON A CITY STREET IN MY NEIGHBORHOOD GOING ABOUT 10 MPH MAYBE A LITTLE MORE I WAS IN THE PROCESS SLOWING DOWN AND MAKING A U TURN RIGHT IN FRONT OF MY HOUSE SO I COULD PARK IN FRONT OF OUR HOUSE (THANK GOD!) MY BRAKES FAILED THEY WENT TO THE FLOOR VERY SUDDENLY AND AFTER RE-PUMPING BRAKES, I GOT CONTROL AND WAS ABLE TO PARK MY MURANO. WTH IS GOING ON NISSAN?? THIS WAS SCARY AND I DON'T WISH ON THIS ON ANYONE. MY KIDS DRIVE THIS CAR TOO. DOES SOMEBODY HAVE TO BE KILLED IN ORDER TO GET ATTENTION ON THIS SAFETY ISSUE NISSAN? THIS NEEDS TO PRO-ACTIVE NOT RE-ACTIVE. WE BUY AND DRIVE YOUR CARS TO FEEL SAFE NOT BE SCARED I'M GONNA HIT A SMALL BUMP AND LOSE MY BRAKES. THE BUMP AND THE POINT WHERE I TURNED AROUND AND LOST BRAKING CONTROL COULD NOT OF BEEN MORE THAN 75-100 FEET AWAY. AFTER PARKING I CHECKED MY MASTER CYLINDER AND THE BRAKE FLUID LOOKED FINE AND FULL. I HAD NO LEAKS. I AM IN ABSOLUTE AWW! AT WHAT JUST HAPPENED. SOMEONE WITH AUTHORITY PLEASE INVESTIGATE THIS BECAUSE IS GONNA GET HURT BAD OR GET KILLED. C.HERRERA SOON TO BE EX-OWNER OF THIS NISSAN MURANO UNLESS IT GETS FIXED OR RECALLED.
NHTSA ODI 11203263