Home · 2011 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 16 owners told NHTSA about the 2011 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Airbags (4)Body & structure (3)Electrical system (3)Engine (3)Brakes (1)Electronic Stability Control (esc) (1)Engine & cooling (1)Fuel system (1)Speed control (1)Transmission & drivetrain (1)

1 of 16 complaints match · Engine & cooling · clear filters

May 18, 2013Engine & coolingBody & structure

PREVIOUSLY (DAYS AFTER PURCHASE) MERCEDES BENZ SPRINTER 2500 LO-TOP WITH REAR ROOF-MOUNTED HIGH POWERED A/C STARTED DRIPPING FROM THE GRILL IN THE HEADLINER DURING DRY WEATHER. ALSO, THE HEADLINER HAD A WATER SPOT. THIS WAS REPAIRED WITH A RELAY TO FIX A KNOWN VACUUM PRESSURE ISSUE WITH THE A/C. THIS TIME, WATER POURED (NOT DRIPPED) IN FROM THE GRILL AGAIN, AFTER PARKING ON A SLIGHT INCLINE AND PULLING AWAY FROM THE CURB DURING A RAIN. *TR

NHTSA ODI 10512635

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →