Home · 2011 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 16 complaints match · Body & structure · clear filters
I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR
NHTSA ODI 10614738
THE VEHICLE STARTED POURING WATER TO THE INTERIOR CABIN TROUGH THE ROOFTOP AIR-CONDITIONING VENT, THIS DISTRACTED MY ATTENTION AND IMPAIRED MY ABILITY TO FOCUS EXCLUSIVELY ON THE ROAD. *TR
NHTSA ODI 10599078
PREVIOUSLY (DAYS AFTER PURCHASE) MERCEDES BENZ SPRINTER 2500 LO-TOP WITH REAR ROOF-MOUNTED HIGH POWERED A/C STARTED DRIPPING FROM THE GRILL IN THE HEADLINER DURING DRY WEATHER. ALSO, THE HEADLINER HAD A WATER SPOT. THIS WAS REPAIRED WITH A RELAY TO FIX A KNOWN VACUUM PRESSURE ISSUE WITH THE A/C. THIS TIME, WATER POURED (NOT DRIPPED) IN FROM THE GRILL AGAIN, AFTER PARKING ON A SLIGHT INCLINE AND PULLING AWAY FROM THE CURB DURING A RAIN. *TR
NHTSA ODI 10512635
Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 14, 2026