Home · 2011 Mercedes-benz Sprinter 2500 Crew Van (swb) · Complaints

What 16 owners told NHTSA about the 2011 Mercedes-benz Sprinter 2500 Crew Van (swb)

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Airbags (4)Body & structure (3)Electrical system (3)Engine (3)Brakes (1)Electronic Stability Control (esc) (1)Engine & cooling (1)Fuel system (1)Speed control (1)Transmission & drivetrain (1)

3 of 16 complaints match · Electrical system · clear filters

Jul 22, 2014Electrical system

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE LIGHTS ON THE DRIVER SIDE WOULD NOT ILLUMINATE WHEN ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE. THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS MADE TO THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ODI 10615398

Jul 19, 2014Electrical systemBody & structureSpeed control

I WAS DRIVING ON THE HIGHWAY AND, I SUDDENLY LOST POWER. I PRESSED DOWN ON THE ACCELERATION PEDAL FULLY AND YET, THERE WAS NO POWER. A VERY DANGEROUS SITUATION. I BOUGHT THIS VEHICLE BRAND NEW FROM A DEALER AND SPENT A LOT OF MONEY. I DON'T WANT TO SPEND EVEN MORE JUST TO FIX UNNECESSARY PROBLEMS. *TR

NHTSA ODI 10614738

Mar 26, 2013Electrical systemEngine

[XXX] IS CAR WASH STORE? IN MARCH 21, 2013, VEHICLE WARNING LAMP CAME ON AGAIN, THE INFORMATION IS :"ENGINE OIL LEVEL NOT WHEN ENG RUNNING", ON THIS DAY I ONCE PUT MY CAR TO THE [XXX], IN MARCH 26, 2013, [XXX] SEND THE CAR BACK, THEY TELL US, THE VEHICLE IS NO PROBLEM. I CHECK THE VEHICLE FOUND, "ENGINE OIL LEVEL NOT WHEN ENG RUNNING"WARNING LAMP STILL ON . I DON'T KNOW WHAT'S PROBLEM ON THIS CAR? I DON'T KNOW IF I USE THIS CAR IS BE SAFE? I WANT THIS CAR TO THE GOVERNMENT SAFETY SUPERVISION DEPARTMENT TO DO THE IDENTIFICATION, TO CONFIRM THAT THE CAR IS IT RIGHT? SAFETY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10504567

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2011 Mercedes-benz Sprinter 2500 Crew Van (swb) verdict →