What 295 owners told NHTSA about the 2011 Mercedes-benz E-class Cabrio

THE STATED VEHICLE DEVELOPED STRONG GAS FUME SMELL AFTER FILL-UPS A FEW MONTHS BACK AT AROUND 36000 MILES. UNFORTUNATELY WE LEFT ON VACATION AND LATER TO OUR SECOND HOME AND MISSED GETTING TO THE DEALER BEFORE OUR 7 YEARS EXTENDED WARRANTY WAS OVER IN NOV. 2017. WE RETURNED HOME FOR THE HOLIDAYS AND EVERYTIME WE FILL THE TANK THE SAME ODOR REAPPEARS MAKING IT NAUSEATING IN OUR GARAGE NOT TO MENTION PROBABLY DANGEROUS. I CALLED MBUSA AND WAS TOLD IT ISN'T UNDER WARRANTY (FUNNY MINE JUST EXPIRED) AND TO TAKE IT TO THE DEALER FOR AN ESTIMATE. THIS IS A VEHICLE THAT AFTER ITS 3RD YEAR HAS HARDLY BEEN USED DRIVING LESS THAN 7000 MILES IN THE LAST 4 YEARS, AND THAT HAS ALWAYS BEEN GARGAE KEPT. MY SEARCH IN THE WEB HAS SHOWN A LOT OF SIMILAR ISSUES WITH MERCEDES BENZ VEHICLES, HOWEVER MBUSA TOLD ME NOT MINE. THIS IS A SERIOUS AND DANGEROUS ISSUE THAT I'M AFFRAID COULD CAUSE SERIOUS DAMAGE OR BODILY INJURY INCLUDING DEATH SHOULD A SPARK HAPPEN IN MY GARAGE. AGAIN FROM MY SEARCH IT APPEARS MERCEDES BENZ HAS HAD SIMILAR ISSUES AND PERHAPS HASN'T FOUND A COMPLETE SOLUTION.

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AS OF MID DECEMBER 2017, THE MERCEDES BENZ OF WHITE PLAINS CAILMS THE AIR BAG ISSUE IS NOT RESOLVED YET. WAITING ON RECALL FOR A VERY LONG TIME SO THAT AIRBAGS CAN BE CORRECTED

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I HAVE RECEIVED A LETTER FROM MERCEDES BENZ USA, DATED DECEMBER 2017, INFORMING ME (AGAIN) THAT THE DRIVER'S SIDE AIRBAG IS ON RECALL, BUT THAT NO PART IS YET AVAILABLE FOR REPLACEMENT. I AM TO BE NOTIFIED WHEN PART BECOMES AVAILABLE. THE PROBLEM IS THAT I LIVE ON KAUA'I AND THE NEAREST AUTHORIZED MERCEDES DEALER IS MERCEDES BENZ OF HONOLULU. IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO HAVE THE CAR BARGED TO AND FROM HONOLULU AND WOULD BE A GREAT INCONVENIENCE AS BOTH I AND MY SPOUSE ARE DISABLED. I WOULD REQUEST THAT I (AND OTHER MB OWNERS ON THE ISLAND) RECEIVE THE PART WHEN IT BECOMES AVAILABLE AND TAKE IT TO THE ON-ISLAND GARAGE THAT HANDLES REPAIRS OF MERCEDES AND OTHER SUCH VEHICLES, AS THERE IS NO LOCAL DEALER.

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TAKATA RECALL, SCARED TO DRIVE MY CAR AND NEED THIS FIXED ASAP

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REPLACEMENT RECALL WAS NEVER RESOLVED

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"TAKATA RECALL" - 2 AIRBAGS RECALLS FOR FRONT DRIVER AND PASSENGER AIRBAGS. BEEN WAITING FOR 2 YEARS AND STILL SHOWING REMEDY BOT AVAILABLE. THANKS

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON NORTH AT (281) 305-8970 (17510 NORTH FWY, HOUSTON, TX 77090) AND MERCEDES-BENZ OF SOUTH CHARLOTTE AT (704) 837-7955 (950 N POLK ST, PINEVILLE, NC 28134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

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TAKATA RECALL NHTSA RECALL NUMBER 16V081 WAS ISSUED ON FEBRUARY 11, 2017. NEARLY TWO YEARS LATER, NO REMEDIATION IS YET AVAILABLE. I AM THE CURRENT OWNER AND A RESIDENT OF MARIETTA, GEORGIA. THIS VEHICLE WAS ORIGINALLY SOLD AND REGISTERED IN FLORIDA MEANING THAT THIS VEHICLE HAS SPENT THE VAST MAJORITY OF IT'S LIFE IN A HIGH HUMIDITY ENVIRONMENT. WITH TAKATA RECENTLY DECLARING BANKRUPTCY, WHAT IS BEING DONE ABOUT THE POTENTIALLY HAZARDOUS AIRBAGS IN MY VEHICLE? MERCEDES-BENZ IS ABLE TO TELL ME NOTHING. I FIND THIS SITUATION TO BE UNACCEPTABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406, PHONE: (912) 354-7000), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SMITHTOWN, 630 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL. I KEEP GETTING NOTICES TO CALL MY DEALER FOR A FREE REPLACEMENT.IT HAS BEEN SEVERAL YEARS AND THE ONE AND ONLY DEALER ON THIS ISLAND HAS NOT RECEIVED ANY REPLACEMENT AIRBAGS TO DATE. I WANT A REPLACEMENT

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF BOERNE IN BOERNE, TX, 830-981-6000) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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"TAKATA RECALL" I THINK IT HAS BEEN ABOUT 2 YEARS SINCE HEARING ABOUT A RECALL AND STILL HAVE NOT BEEN NOTIFIED TO BRING THE CAR IN TO HAVE THE AIRBAGS REPLACED

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STILL NO PARTS AVAILABLE; IT'S BEEN YEARS. TAKATA EVEN SENT A NOTICE THEY WERE FILING BANKRUPTCY AND IN THE SAME POSTCARD SAID YOU CAN GET YOUR AIRBAG REPLACED BUT THAT IS NOT TRUE. PER MERCEDES, PARTS NOT YET AVAILABLE, EVEN IN THE HIGH-RISK (HIGH HUMIDITY) AREAS LIKE WHERE I AM. UNREAL!

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I RECEIVED TWO RECALL NOTICES AND CONTACTED THE NEAREST DEALER FOR REPLARING THE AIRBAGS. I HAVE BEEN TOLD THAT THE PARTS HAD NOT BEEN ARRIVED. THEY ARE STILL NOT BEING REPAIRED/REPLACED.

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TAKATA RECALL. I BOUGHT THE CAR NEW, RECEIVED RECALL NOTICES FROM MBUSA IN MAY AND AUGUST 2016, STATING THAT MY DRIVER'S AND FRONT-PASSENGER AIRBAGS HAVE A DEFECT RELATED TO SAFETY. I HAVE MADE FOUR SPECIFIC VISITS TO THE DEALERSHIP IN SANTA MONICA, SIMONSON'S MERCEDES-BENZ, ASKING THAT MY AIRBAGS BE REPLACED. EACH TIME I'VE BEEN TOLD THAT THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE.

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I HAVE BEEN RECEIVING NOTICES ABOUT THE RECALL BUT MERCEDES BENZ STILL DOES NOT HAVE A REMEDY FOR THE DEFECTIVE AIR BAGS.

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TAKATA RECALL: PENSKE MERCEDES DOES NOT YET HAVE REPLACEMENT PARTS.

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TAKATA RECALL. MY VEHICLE IS AFFECTED BY TAKATA'S RECALL AND I'M UNABLE TO SELL IT AT A MARKET FAIR PRICE DUE TO THIS RECALL. AS OF TODAY MBUSA HAS "NO REMEDY AVAILABLE". I'M SCHEDULED TO DEPLOY FOR A YEAR STARTING NEXT WEEK, AND I WILL HAVE TO KEEP MY VEHICLE ON STORAGE AT MY OWN EXPENSE FOR A YEAR, SINCE I WAS UNABLE TO RESOLVE THIS AND GET A FAIR MARKET VALUE FOR MY CAR IN ORDER TO SELL IT.

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THE MANUFACTURER AND MERCEDES DEALERS HAVE FAILED OR ARE UNABLE TO REMEDY THIS SAFETY RECALL FOR TAKADA AIRBAG FOR MY VEHICLE IN A TIMELY MANNER.

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TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTH PALM BEACH, 9275 FL A1A ALT, NORTH PALM BEACH, FL 33403, (561) 848-2900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TAKATA RECALL - I'VE CONTACTED TWO DEALERSHIPS (MERCEDES BENZ OF SAN JOSE AND MERCDES BENZ OF STEVENS CREEK) BOTH CONTINUE TO SAY THAT THERE ARE NO PARTS. I DON'T WANT TO GET INJURED BY THE AIRBAG IF THERE IS AN ACCIDENT.

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TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE THE RECALL AND DEALER STILL SAYS THERE ARE NO REPLACEMENT PARTS

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TAKATA RECALL, MY LOCAL MERCEDES DEALER HAS NOT RECEIVED THE REPLACEMENT AIRBAGS AND DOESN'T KNOW WHEN THEY WILL GET THE REPLACEMENT.

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